Bordeaux Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations when passengers are entitled to compensation and assistance in cases of flight disruption.

Here, you will find everything you need to know about Regulation EU261 and in which situations you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers departing from or arriving at Bordeaux Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:

• Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: When an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.

Bordeaux Airport Flight Delay Compensation

Travelers experiencing flight delays at Bordeaux Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for flight delays resulting from extraordinary circumstances outside their control.

Bordeaux Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Bordeaux Airport, under EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can check this table to figure out the compensation amount you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for flight cancellations due to extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.

Which Bordeaux Airport Flights are Covered by EU261?

When you’re departing from an airport in the European Union and flying with an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Bordeaux Airport to anywhere	Yes	Yes
Arrivals at Bordeaux Airport from inside the EU	Yes	No
Arrivals at Bordeaux Airport from outside the EU	Yes	No

How to Claim Compensation from Bordeaux Airport

Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or staffing issues. If you encounter a flight disruption at Bordeaux Airport, you may be entitled to compensation under EU 261/2004.

To initiate your compensation claim, follow these steps:

1. Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
2. Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will make every effort to secure your compensation. You are only charged if we win your case.

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