Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for assistance and compensation to passengers during airline strikes. In this article, we will look at passenger rights and the process of claiming compensation from the airline.
When Are You Entitled to Shenzhen Airlines Strike Compensation?
EU Regulation 261/2004 protects travelers affected by airline strikes. This legislation obliges the airline to issue compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them.
It is crucial to understand that the situation with compensation is complex. Some strikes may be classified as the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. In the event of disruptions resulting from these ground crew members, the chances of getting compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly affects your right to compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as shown in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane took off.
The amount of compensation depends on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Shenzhen Airlines Strike Compensation
When a flight disruption occurs, passengers could be eligible for compensation, but specific criteria must be met. It’s crucial to understand these requirements to properly navigate the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than fourteen days’ notice before the scheduled departure.
- You must have a valid reservation and be prepared to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Check-in by the specified time by your airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
In case you believe you meet these criteria following a Shenzhen Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step in potentially receiving compensation for an airline strike.
How to Claim Shenzhen Airlines Strike Compensation
Dealing with cancelled or delayed flights due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Following these steps, you’ll secure the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below fall under the airline company’s duty to care for every passenger.
Right to Care
If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202516:40 | Shenzhen Airlines 8428 | Haikou (HAK) Chongqing (TFU) | cancelled | Refunds |
07.05.202521:10 | Shenzhen Airlines 3206 | Tokyo (KIX) Tokyo (HND) | delayed | Refunds |
07.05.202520:55 | Shenzhen Airlines 2428 | Haikou (HAK) Liuzhou (LZH) | delayed | Refunds |
07.05.202519:55 | Shenzhen Airlines 2456 | Fuzhou (FOC) Hengyang (HNY) | delayed | Refunds |
07.05.202518:50 | Shenzhen Airlines 2604 | Taiyuan (TYN) (WDS) | delayed | Refunds |
07.05.202518:00 | Shenzhen Airlines 4266 | Xining (XNN) Taiyuan (TYN) | delayed | Refunds |
07.05.202516:20 | Shenzhen Airlines 2603 | (WDS) Taiyuan (TYN) | delayed | Refunds |
07.05.202514:55 | Shenzhen Airlines 2495 | Korla (KRL) Hami (HMI) | cancelled | Refunds |
07.05.202514:50 | Shenzhen Airlines 2496 | Hami (HMI) Korla (KRL) | cancelled | Refunds |
07.05.202514:35 | Shenzhen Airlines 1259 | Beijing (PEK) Korla (KRL) | delayed | Refunds |
07.05.202514:25 | Shenzhen Airlines 2589 | Xiamen (XMN) Taiyuan (TYN) | delayed | Refunds |
07.05.202514:15 | Shenzhen Airlines 3201 | Guangzhou (CAN) Tokyo (HND) | delayed | Refunds |
07.05.202513:20 | Shenzhen Airlines 2603 | Xiamen (XMN) (WDS) | delayed | Refunds |
07.05.202512:45 | Shenzhen Airlines 2623 | Guiyang (KWE) Taiyuan (TYN) | delayed | Refunds |
07.05.202512:35 | Shenzhen Airlines 4517 | Chengdu (CTU) Panzhihua (PZI) | delayed | Refunds |
07.05.202511:30 | Shenzhen Airlines 2422 | Tianjin (TSN) Changzhi (CIH) | delayed | Refunds |
07.05.202510:10 | Shenzhen Airlines 2823 | Shanghai (XIY) Korla (KRL) | delayed | Refunds |
07.05.202509:50 | Shenzhen Airlines 3789 | Shijiazhuang (SJW) Chifeng (CIF) | delayed | Refunds |
07.05.202509:00 | Shenzhen Airlines 1846 | Hefei (Luogang Airport) (HFE) Beijing (PEK) | cancelled | Refunds |
07.05.202506:50 | Shenzhen Airlines 2421 | Chongqing (CKG) Changzhi (CIH) | delayed | Refunds |
06.05.202522:40 | Shenzhen Airlines 9950 | Hefei (Luogang Airport) (HFE) Shenzhen (SZX) | cancelled | Refunds |
06.05.202521:15 | Shenzhen Airlines 4382 | Hefei (Luogang Airport) (HFE) Chengdu (CTU) | delayed | Refunds |
06.05.202521:10 | Shenzhen Airlines 3206 | Tokyo (KIX) Tokyo (HND) | delayed | Refunds |
06.05.202521:00 | Shenzhen Airlines 2442 | Lanzhou (LHW) Chongqing (CKG) | delayed | Refunds |
06.05.202519:45 | Shenzhen Airlines 5232 | Lanzhou (LHW) Qingyang (IQN) | delayed | Refunds |
06.05.202519:35 | Shenzhen Airlines 1277 | Beijing (PEK) Lanzhou (LHW) | delayed | Refunds |
06.05.202517:45 | Shenzhen Airlines 9539 | Shenzhen (SZX) Jingdezhen (JDZ) | delayed | Refunds |
06.05.202517:00 | Shenzhen Airlines 3207 | Shenzhen (SZX) Tokyo (HND) | delayed | Refunds |
06.05.202516:30 | Shenzhen Airlines 1221 | Beijing (PEK) Lanzhou (LHW) | delayed | Refunds |
06.05.202516:10 | Shenzhen Airlines 3220 | Tokyo (KIX) Tokyo (HND) | delayed | Refunds |
06.05.202514:35 | Shenzhen Airlines 1259 | Beijing (PEK) Korla (KRL) | delayed | Refunds |
06.05.202507:15 | Shenzhen Airlines 3205 | Tokyo (HND) Tokyo (KIX) | delayed | Refunds |
05.05.202522:25 | Shenzhen Airlines 1736 | Shenzhen (SZX) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:50 | Shenzhen Airlines 4770 | Hohhot (HET) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:30 | Shenzhen Airlines 4884 | Taizhou (HYN) (PKX) | delayed | Refunds |
05.05.202521:30 | Shenzhen Airlines 1732 | Beijing (PEK) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:25 | Shenzhen Airlines 1740 | Chengdu (CTU) Hangzhou (HGH) | delayed | Refunds |
05.05.202521:05 | Shenzhen Airlines 4866 | Jinan (TNA) Chongqing (TFU) | delayed | Refunds |
05.05.202520:55 | Shenzhen Airlines 4958 | Shantou (SWA) Hangzhou (HGH) | delayed | Refunds |
05.05.202520:50 | Shenzhen Airlines 4798 | Shanghai (XIY) Hangzhou (HGH) | delayed | Refunds |
05.05.202520:50 | Shenzhen Airlines 4266 | Taiyuan (TYN) Tianjin (TSN) | delayed | Refunds |
05.05.202520:45 | Shenzhen Airlines 3380 | Macau (MFM) Hangzhou (HGH) | delayed | Refunds |
05.05.202520:45 | Shenzhen Airlines 4058 | Lanzhou (LHW) Chongqing (TFU) | delayed | Refunds |
05.05.202520:40 | Shenzhen Airlines 4244 | Shanghai (XIY) Tianjin (TSN) | delayed | Refunds |
05.05.202520:30 | Shenzhen Airlines 1744 | Chengdu (CTU) Hangzhou (HGH) | delayed | Refunds |
05.05.202520:30 | Shenzhen Airlines 5280 | Chongqing (TFU) Hangzhou (HGH) | delayed | Refunds |
05.05.202520:30 | Shenzhen Airlines 1730 | Beijing (PEK) Hangzhou (HGH) | delayed | Refunds |
05.05.202520:15 | Shenzhen Airlines 4858 | Chongqing (TFU) Tianjin (TSN) | delayed | Refunds |
05.05.202520:00 | Shenzhen Airlines 1683 | Beijing (PEK) Daqing (DQA) | delayed | Refunds |
05.05.202520:00 | Shenzhen Airlines 4882 | Shantou (SWA) (PKX) | delayed | Refunds |
05.05.202519:55 | Shenzhen Airlines 2456 | Fuzhou (FOC) Hengyang (HNY) | delayed | Refunds |
05.05.202519:50 | Shenzhen Airlines 4782 | Dandong (DDG) (PKX) | delayed | Refunds |
05.05.202519:45 | Shenzhen Airlines 4240 | Zhuhai (ZUH) Tianjin (TSN) | delayed | Refunds |
05.05.202519:40 | Shenzhen Airlines 4998 | Hangzhou (HGH) Chengdu (CTU) | delayed | Refunds |
05.05.202519:35 | Shenzhen Airlines 1068 | (PKX) Hangzhou (HGH) | delayed | Refunds |
05.05.202519:35 | Shenzhen Airlines 2477 | Chongqing (CKG) (LLV) | delayed | Refunds |
05.05.202519:30 | Shenzhen Airlines 1728 | Beijing (PEK) Hangzhou (HGH) | delayed | Refunds |
05.05.202519:25 | Shenzhen Airlines 4182 | Shenzhen (SZX) Tianjin (TSN) | delayed | Refunds |
05.05.202519:25 | Shenzhen Airlines 3960 | Jinan (TNA) Chengdu (CTU) | delayed | Refunds |
05.05.202519:15 | Shenzhen Airlines 4790 | Ji An (JGS) (PKX) | delayed | Refunds |
05.05.202518:30 | Shenzhen Airlines 3976 | Hangzhou (HGH) Luzhou (LZO) | delayed | Refunds |
05.05.202518:30 | Shenzhen Airlines 1726 | Beijing (PEK) Hangzhou (HGH) | delayed | Refunds |
05.05.202518:15 | Shenzhen Airlines 2454 | (DBC) Tianjin (TSN) | delayed | Refunds |
05.05.202518:05 | Shenzhen Airlines 9981 | Guangzhou (CAN) Hangzhou (HGH) | delayed | Refunds |
05.05.202517:55 | Shenzhen Airlines 2887 | Jinan (TNA) Chongqing (CKG) | delayed | Refunds |
05.05.202517:55 | Shenzhen Airlines 3312 | Macau (MFM) Hangzhou (HGH) | delayed | Refunds |
05.05.202517:40 | Shenzhen Airlines 2567 | Hangzhou (HGH) Urumqi (URC) | delayed | Refunds |
05.05.202517:30 | Shenzhen Airlines 1724 | Beijing (PEK) Hangzhou (HGH) | delayed | Refunds |
05.05.202517:20 | Shenzhen Airlines 9547 | Wuxi (WUX) Chengdu (CTU) | delayed | Refunds |
05.05.202517:20 | Shenzhen Airlines 1265 | Beijing (PEK) Hami (HMI) | delayed | Refunds |
05.05.202517:15 | Shenzhen Airlines 4956 | Chongqing (TFU) Tianjin (TSN) | delayed | Refunds |
05.05.202517:10 | Shenzhen Airlines 4870 | (BZX) (PKX) | delayed | Refunds |
05.05.202517:00 | Shenzhen Airlines 3173 | Shijiazhuang (SJW) Bagan (BPE) | delayed | Refunds |
05.05.202516:50 | Shenzhen Airlines 2916 | Jinan (TNA) Harbin (HRB) | delayed | Refunds |
05.05.202516:45 | Shenzhen Airlines 5045 | Shanghai (SHA) (PKX) | delayed | Refunds |
05.05.202516:30 | Shenzhen Airlines 5150 | Sanya (SYX) Wuxi (WUX) | delayed | Refunds |
05.05.202516:30 | Shenzhen Airlines 1722 | Beijing (PEK) Hangzhou (HGH) | delayed | Refunds |
05.05.202516:20 | Shenzhen Airlines 4230 | Shenzhen (SZX) Tianjin (TSN) | delayed | Refunds |
05.05.202516:10 | Shenzhen Airlines 4279 | Chongqing (CKG) Tianjin (TSN) | delayed | Refunds |
05.05.202516:05 | Shenzhen Airlines 9829 | Guangzhou (CAN) Wuxi (WUX) | delayed | Refunds |
05.05.202516:05 | Shenzhen Airlines 9891 | Shenzhen (SZX) Hangzhou (HGH) | delayed | Refunds |
05.05.202515:55 | Shenzhen Airlines 5140 | Qingdao (TAO) Hangzhou (HGH) | delayed | Refunds |
05.05.202515:55 | Shenzhen Airlines 2453 | Tianjin (TSN) (DBC) | delayed | Refunds |
05.05.202515:05 | Shenzhen Airlines 2666 | Wuyishan (WUS) Qingdao (TAO) | cancelled | Refunds |
05.05.202514:50 | Shenzhen Airlines 9819 | Shenzhen (SZX) Wuxi (WUX) | delayed | Refunds |
05.05.202514:40 | Shenzhen Airlines 3261 | Gonggar (LXA) Lanzhou (LHW) | delayed | Refunds |
05.05.202514:00 | Shenzhen Airlines 2844 | Urumqi (URC) Lanzhou (LHW) | delayed | Refunds |
05.05.202513:20 | Shenzhen Airlines 2633 | Zhengzhou (CGO) Lanzhou (LHW) | delayed | Refunds |
05.05.202513:20 | Shenzhen Airlines 8508 | Jinjiang (JJN) Wuxi (WUX) | delayed | Refunds |
05.05.202513:20 | Shenzhen Airlines 2539 | Wuyishan (WUS) Shenzhen (SZX) | delayed | Refunds |
05.05.202512:30 | Shenzhen Airlines 9096 | Hong Kong (HKG) Wuxi (WUX) | delayed | Refunds |
05.05.202512:10 | Shenzhen Airlines 9807 | Shenzhen (SZX) Wuxi (WUX) | delayed | Refunds |
05.05.202511:50 | Shenzhen Airlines 9827 | Guangzhou (CAN) Wuxi (WUX) | delayed | Refunds |
05.05.202511:30 | Shenzhen Airlines 2439 | Kunming (KMG) Wenshan (WNH) | delayed | Refunds |
05.05.202511:05 | Shenzhen Airlines 1056 | Hohhot (HET) Wuhan (WUH) | delayed | Refunds |
05.05.202511:05 | Shenzhen Airlines 5188 | Guilin (KWL) Wuxi (WUX) | delayed | Refunds |
05.05.202511:00 | Shenzhen Airlines 8538 | Zhuhai (ZUH) Wuxi (WUX) | delayed | Refunds |
05.05.202510:25 | Shenzhen Airlines 1207 | Beijing (PEK) Lanzhou (LHW) | delayed | Refunds |
05.05.202510:00 | Shenzhen Airlines 4713 | (LFQ) Beijing (PEK) | delayed | Refunds |
05.05.202507:30 | Shenzhen Airlines 2429 | Chongqing (CKG) (LFQ) | delayed | Refunds |
