One of the most common factors behind flight interruptions is flight strikes, which can be arranged by the personnel, an airport itself, or an airline. As a passenger, you should be aware of EU Regulation 261, under which you could be qualified for compensation of up to 600 Euros.
Learn more to find out how you can get compensation and under what circumstances.
Your Passenger Rights
The good news is that any passenger is protected by the EU 261 regulation. The EU 261 is a European Union regulation that sets the rules for compensation and assistance to passengers in cases of flight disruptions. Now, let’s take a closer look at air passenger rights, according to European Regulation 261:
- The airline is required to provide travelers with information about their rights.
- In case of flight cancellation, a passenger has the right to choose one of these options: either a ticket refund or rebooking to the final destination under similar conditions;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you decide to reroute, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation from 250 to 600 euros per passenger
When You Are Entitled to Norwegian Air Strike Compensation
Frequently, Norwegian Air strikes involve their employees. These could be flight attendants, pilots, engineers, or any other crucial staff. As you now know, you can seek compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you faced due to the strike.
It is also essential to understand what “extraordinary circumstances” are. These are events beyond the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. It is important to note if a staff strike happens, the airline could have potentially foreseen and managed such incidents, thus these situations are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers have a right to claim flight compensation.
However, you should understand that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will pay compensation.
Norwegian Air Strike Compensation
Before claiming the airline strike compensation, you need to know about the criteria and the amount of compensation you might receive.
Norwegian Air Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for passengers. When airline workers go on strike, it can disrupt travelers’ plans and make them arrive at their final destination much later than expected. It is essential to know that if your flight is delayed for over 3 hours due to a strike, you can claim compensation from the airline for the inconvenience caused.
In evaluating the potential sum of compensation, passengers need to take two critical factors into account: the distance of the flight and the delay length they experience. It is important to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you are entitled to. Below you can see a table with the amounts of compensation you could receive.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Norwegian Air Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellations. Under EU Regulation 261, you may receive compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than two weeks before your travel.
Nevertheless, there are always some exceptions to the rules, and here is the case. The airline is entitled to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the requirements listed below:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you can claim compensation.
The amount of the compensation is determined by the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Norwegian Air Flights Are Covered by EU261?
Regulation EU261 covers all flights departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from outside the EU if they are operated by airlines based in the EU. The regulation also covers flights to and from Norway, Switzerland, and Iceland.
The following table shows which Norwegian Air flights are covered by EU 261:
| Itinerary | Covered by EU 261 |
| Flights departing the EU airports | ✅ Covered |
| Flights arriving at the EU airports | ✅ Covered |
How to Claim Norwegian Air Strike Compensation
If you have experienced flight delays or cancellations at least once, you understand how irritating it can be.
Travelers who face any of these situations on Norwegian Air flights are entitled to claim compensation, according to European Union regulations. Follow these steps to claim compensation:
- Complete our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will strive to secure your compensation. You only incur a fee if we win your case.