Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to Malaysia Airlines Strike Compensation?
EU Regulation 261/2004 protects travelers affected by airline strikes. This regulation obliges the airline to issue compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Certain strikes may be classified as the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground staff, etc. In the event of disruptions resulting from these ground staff, the chances of receiving compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly influences your eligibility for compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than planned, you are entitled to compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.
The amount of compensation depends on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Malaysia Airlines Strike Compensation
When an airline strike occurs, passengers may be entitled to compensation, but certain requirements must be met. It’s crucial to understand these criteria to properly navigate the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
- You are required to have a valid reservation and be ready to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
- You need to get to the airport on time. Complete check-in within the specified time by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
If you believe you meet these criteria following a Malaysia Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step in potentially obtaining compensation for an airline strike.
How to Claim Malaysia Airlines Strike Compensation
Dealing with flight cancellations or delays due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, take the following actions:
- Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to secure your compensation. You are only charged if we win your case.
By following these steps, get the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below fall under the airline company’s duty to care for every passenger.
Right to Care
When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make two phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
30.05.202510:55 | Malaysia Airlines 9138 | Tokyo (HND) Dallas (DFW) | delayed | Claim Refund |
30.05.202507:15 | Malaysia Airlines 2660 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Claim Refund |
30.05.202507:10 | Malaysia Airlines 9167 | Tokyo (HND) Tokyo (KIX) | delayed | Claim Refund |
29.05.202521:05 | Malaysia Airlines 9788 | Tokyo (HND) Honolulu (HNL) | delayed | Claim Refund |
29.05.202518:25 | Malaysia Airlines 1276 | Kuala Lumpur (KUL) Kuantan (KUA) | delayed | Claim Refund |
29.05.202517:40 | Malaysia Airlines 7424 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Claim Refund |
29.05.202517:35 | Malaysia Airlines 2746 | Kuala Lumpur (KUL) Bintulu (BTU) | delayed | Claim Refund |
29.05.202516:20 | Malaysia Airlines 5621 | Seoul (ICN) Kuala Lumpur (KUL) | delayed | Claim Refund |
29.05.202510:00 | Malaysia Airlines 4199 | Doha (DOH) Entebbe (EBB) | delayed | Claim Refund |
29.05.202509:00 | Malaysia Airlines 5258 | Kota-Kinabalu (BKI) Tawau (TWU) | delayed | Claim Refund |
28.05.202518:15 | Malaysia Airlines 2665 | Tawau (TWU) Kuala Lumpur (KUL) | delayed | Claim Refund |
28.05.202517:45 | Malaysia Airlines 9164 | Tokyo (NRT) Seattle (SEA) | delayed | Claim Refund |
28.05.202517:35 | Malaysia Airlines 2746 | Kuala Lumpur (KUL) Bintulu (BTU) | delayed | Claim Refund |
28.05.202515:20 | Malaysia Airlines 5989 | Manila (MNL) Caticlan (MPH) | delayed | Claim Refund |
28.05.202514:50 | Malaysia Airlines 9166 | Tokyo (KIX) Tokyo (HND) | delayed | Claim Refund |
28.05.202514:35 | Malaysia Airlines 2664 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Claim Refund |
28.05.202513:15 | Malaysia Airlines 5533 | Manila (MNL) Caticlan (MPH) | delayed | Claim Refund |
28.05.202511:45 | Malaysia Airlines 5441 | Penang (PEN) Banda Aceh (BTJ) | delayed | Claim Refund |
28.05.202511:05 | Malaysia Airlines 4581 | Manila (MNL) Davao (DVO) | delayed | Claim Refund |
28.05.202510:25 | Malaysia Airlines 9427 | Dallas (DFW) Seoul (ICN) | delayed | Claim Refund |
28.05.202508:05 | Malaysia Airlines 9329 | Doha (DOH) Seattle (SEA) | delayed | Claim Refund |
28.05.202507:10 | Malaysia Airlines 9167 | Tokyo (HND) Tokyo (KIX) | delayed | Claim Refund |
27.05.202521:05 | Malaysia Airlines 5566 | Chennai (MAA) Tiruchirapally (TRZ) | delayed | Claim Refund |
27.05.202518:05 | Malaysia Airlines 5607 | Tiruchirapally (TRZ) Chennai (MAA) | delayed | Claim Refund |
27.05.202516:35 | Malaysia Airlines 5265 | Chennai (MAA) Tiruchirapally (TRZ) | delayed | Claim Refund |
27.05.202516:05 | Malaysia Airlines 5263 | New Delhi (DEL) Patna (PAT) | delayed | Claim Refund |
27.05.202514:35 | Malaysia Airlines 2664 | Kuala Lumpur (KUL) Tawau (TWU) | delayed | Claim Refund |
27.05.202514:00 | Malaysia Airlines 5478 | Singapore (XSP) Kuala Lumpur (SZB) | delayed | Claim Refund |
27.05.202513:40 | Malaysia Airlines 9145 | New York (JFK) Tokyo (HND) | delayed | Claim Refund |
27.05.202512:30 | Malaysia Airlines 9109 | (ORD) Tokyo (HND) | delayed | Claim Refund |
27.05.202512:30 | Malaysia Airlines 5564 | Patna (PAT) New Delhi (DEL) | delayed | Claim Refund |
27.05.202511:00 | Malaysia Airlines 5572 | Bangalore (BLR) Tiruchirapally (TRZ) | delayed | Claim Refund |
27.05.202510:55 | Malaysia Airlines 9138 | Tokyo (HND) Dallas (DFW) | delayed | Claim Refund |
27.05.202510:00 | Malaysia Airlines 4834 | Kota-Kinabalu (BKI) Sandakan (SDK) | delayed | Claim Refund |
27.05.202509:30 | Malaysia Airlines 5615 | Chennai (MAA) Tiruchirapally (TRZ) | delayed | Claim Refund |
27.05.202509:25 | Malaysia Airlines 5483 | Kuala Lumpur (SZB) Singapore (XSP) | delayed | Claim Refund |
27.05.202509:25 | Malaysia Airlines 1268 | Kuala Lumpur (KUL) Kuantan (KUA) | delayed | Claim Refund |
27.05.202508:55 | Malaysia Airlines 5683 | Amsterdam (AMS) Brussels (BRU) | delayed | Claim Refund |
27.05.202508:05 | Malaysia Airlines 9085 | Doha (DOH) Miami (MIA) | delayed | Claim Refund |
27.05.202507:45 | Malaysia Airlines 4108 | Doha (DOH) Istanbul (SAW) | delayed | Claim Refund |
27.05.202507:45 | Malaysia Airlines 4108 | Doha (DOH) Istanbul (SAW) | delayed | Claim Refund |
26.05.202523:40 | Malaysia Airlines 318 | Kuala Lumpur (KUL) (PKX) | delayed | Claim Refund |
26.05.202517:35 | Malaysia Airlines 9912 | London (LHR) Berlin (BER) | delayed | Claim Refund |
26.05.202515:50 | Malaysia Airlines 4339 | Istanbul (IST) Berlin (BER) | delayed | Claim Refund |
26.05.202514:50 | Malaysia Airlines 9166 | Tokyo (KIX) Tokyo (HND) | delayed | Claim Refund |
26.05.202512:05 | Malaysia Airlines 5485 | Kuala Lumpur (SZB) Singapore (XSP) | delayed | Claim Refund |
26.05.202511:45 | Malaysia Airlines 5441 | Penang (PEN) Banda Aceh (BTJ) | delayed | Claim Refund |
26.05.202511:10 | Malaysia Airlines 9149 | Dallas (DFW) Tokyo (HND) | delayed | Claim Refund |
26.05.202509:30 | Malaysia Airlines 5615 | Chennai (MAA) Tiruchirapally (TRZ) | delayed | Claim Refund |
26.05.202509:25 | Malaysia Airlines 5483 | Kuala Lumpur (SZB) Singapore (XSP) | delayed | Claim Refund |
26.05.202508:30 | Malaysia Airlines 5480 | Singapore (XSP) Kuala Lumpur (SZB) | delayed | Claim Refund |
26.05.202508:10 | Malaysia Airlines 5612 | New Delhi (DEL) Patna (PAT) | delayed | Claim Refund |
26.05.202504:25 | Malaysia Airlines 4592 | Manila (MNL) Butuan (BXU) | delayed | Claim Refund |
26.05.202504:15 | Malaysia Airlines 4656 | Manila (MNL) Tacloban (TAC) | delayed | Claim Refund |
26.05.202504:05 | Malaysia Airlines 5991 | Manila (MNL) Iloilo (ILO) | delayed | Claim Refund |
26.05.202503:30 | Malaysia Airlines 5985 | Manila (MNL) Davao (DVO) | delayed | Claim Refund |
26.05.202502:15 | Malaysia Airlines 5912 | Kuala Lumpur (KUL) Manila (MNL) | delayed | Claim Refund |
25.05.202523:40 | Malaysia Airlines 318 | Kuala Lumpur (KUL) (PKX) | delayed | Claim Refund |
25.05.202523:25 | Malaysia Airlines 5994 | Iloilo (ILO) Manila (MNL) | delayed | Claim Refund |
25.05.202522:55 | Malaysia Airlines 5990 | Davao (DVO) Manila (MNL) | delayed | Claim Refund |
25.05.202522:50 | Malaysia Airlines 5926 | Cebu (CEB) Manila (MNL) | delayed | Claim Refund |
25.05.202520:20 | Malaysia Airlines 5993 | Davao (DVO) Manila (MNL) | delayed | Claim Refund |
25.05.202517:45 | Malaysia Airlines 9164 | Tokyo (NRT) Seattle (SEA) | delayed | Claim Refund |
25.05.202517:35 | Malaysia Airlines 2746 | Kuala Lumpur (KUL) Bintulu (BTU) | delayed | Claim Refund |
25.05.202517:30 | Malaysia Airlines 9722 | London (LHR) Brussels (BRU) | delayed | Claim Refund |
25.05.202515:05 | Malaysia Airlines 5706 | Brussels (BRU) Amsterdam (AMS) | delayed | Claim Refund |
25.05.202514:50 | Malaysia Airlines 9166 | Tokyo (KIX) Tokyo (HND) | delayed | Claim Refund |
25.05.202513:40 | Malaysia Airlines 9145 | New York (JFK) Tokyo (HND) | delayed | Claim Refund |
25.05.202512:55 | Malaysia Airlines 9165 | Tokyo (HND) Tokyo (KIX) | delayed | Claim Refund |
25.05.202512:30 | Malaysia Airlines 9109 | (ORD) Tokyo (HND) | delayed | Claim Refund |
24.05.202523:15 | Malaysia Airlines 5531 | Manila (MNL) Davao (DVO) | delayed | Claim Refund |
24.05.202523:15 | Malaysia Airlines 5531 | Manila (MNL) Davao (DVO) | delayed | Claim Refund |
24.05.202521:10 | Malaysia Airlines 9168 | Tokyo (KIX) Tokyo (HND) | delayed | Claim Refund |
24.05.202521:00 | Malaysia Airlines 5939 | Manila (MNL) Cagayan De Oro (CGY) | delayed | Claim Refund |
24.05.202520:55 | Malaysia Airlines 9169 | Tokyo (HND) Tokyo (KIX) | delayed | Claim Refund |
24.05.202519:15 | Malaysia Airlines 2717 | Sibu (SBW) Kuala Lumpur (KUL) | delayed | Claim Refund |
24.05.202518:55 | Malaysia Airlines 5953 | Manila (MNL) Davao (DVO) | delayed | Claim Refund |
24.05.202518:25 | Malaysia Airlines 1276 | Kuala Lumpur (KUL) Kuantan (KUA) | delayed | Claim Refund |
24.05.202517:45 | Malaysia Airlines 9164 | Tokyo (NRT) Seattle (SEA) | delayed | Claim Refund |
24.05.202517:35 | Malaysia Airlines 2746 | Kuala Lumpur (KUL) Bintulu (BTU) | delayed | Claim Refund |
24.05.202516:50 | Malaysia Airlines 5535 | Manila (MNL) Puerto Princesa (PPS) | delayed | Claim Refund |
24.05.202516:35 | Malaysia Airlines 5265 | Chennai (MAA) Tiruchirapally (TRZ) | delayed | Claim Refund |
24.05.202516:25 | Malaysia Airlines 2718 | Kuala Lumpur (KUL) Sibu (SBW) | delayed | Claim Refund |
24.05.202515:25 | Malaysia Airlines 4167 | Dusseldorf (DUS) Doha (DOH) | delayed | Claim Refund |
24.05.202514:50 | Malaysia Airlines 9396 | (ORD) Seattle (SEA) | delayed | Claim Refund |
24.05.202514:50 | Malaysia Airlines 9166 | Tokyo (KIX) Tokyo (HND) | delayed | Claim Refund |
24.05.202514:40 | Malaysia Airlines 5471 | Kuala Lumpur (SZB) Singapore (XSP) | delayed | Claim Refund |
24.05.202513:50 | Malaysia Airlines 5659 | Amsterdam (AMS) Brussels (BRU) | delayed | Claim Refund |
24.05.202513:40 | Malaysia Airlines 9171 | Los Angeles (LAX) Tokyo (HND) | delayed | Claim Refund |
24.05.202513:40 | Malaysia Airlines 9145 | New York (JFK) Tokyo (HND) | delayed | Claim Refund |
24.05.202513:30 | Malaysia Airlines 9163 | Seattle (SEA) Tokyo (NRT) | delayed | Claim Refund |
24.05.202512:30 | Malaysia Airlines 9109 | (ORD) Tokyo (HND) | delayed | Claim Refund |
24.05.202512:10 | Malaysia Airlines 5822 | Brussels (BRU) Singapore (SIN) | delayed | Claim Refund |
24.05.202511:30 | Malaysia Airlines 4588 | Manila (MNL) Puerto Princesa (PPS) | delayed | Claim Refund |
24.05.202511:00 | Malaysia Airlines 5572 | Bangalore (BLR) Tiruchirapally (TRZ) | delayed | Claim Refund |
24.05.202508:55 | Malaysia Airlines 4590 | Manila (MNL) Tagbilaran (TAG) | delayed | Claim Refund |
24.05.202508:00 | Malaysia Airlines 5658 | Brussels (BRU) Amsterdam (AMS) | delayed | Claim Refund |
24.05.202506:35 | Malaysia Airlines 4589 | Puerto Princesa (PPS) Manila (MNL) | delayed | Claim Refund |
24.05.202504:05 | Malaysia Airlines 5991 | Manila (MNL) Iloilo (ILO) | delayed | Claim Refund |
24.05.202502:05 | Malaysia Airlines 5526 | Davao (DVO) Manila (MNL) | delayed | Claim Refund |
