Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It says that airlines have to issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will clarify what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s explore the details of EU Regulation 261/2004. In the following sections, you will learn about your rights to compensation and what benefits you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation states that if you are covered by the EU 261/2004, you are entitled to seek compensation if a wildcat or planned strike of the airline’s workers affects your flight. It is worth noting, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.
Flight Cancellation Compensation
According to EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you about the cancellation within two weeks before your scheduled travel date.
Yet, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they choose to offer you an alternative flight. However, this flight must also meet specific requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight offered by the airline but arrived at the final destination later than you were supposed to, you are still eligible to claim compensation.
The main factors that affect the amount of compensation are the flight distance and the duration of the delay. See the table below for compensation amounts:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You are entitled to compensation if the flight delay caused by an airline strike lasts a minimum of three hours.
Concerning the possible amount of compensation that passengers may receive, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger has more significant rights. There are two options for you to choose from:
- You can refuse the delayed or cancelled flight and choose a full ticket refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to choose the option that meets your needs.
Right to Care
In addition to compensation for a cancelled or delayed flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline is required to provide passengers with meals, drinks, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transport to and from the hotel.
Upgrading and Downgrading
Occasionally it happens the airline might either upgrade or downgrade your flight’s class when offering an alternative flight. In such cases, you need to be aware of specific rules and your rights:
In case of upgrading: if your class has been upgraded, you don’t need to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline must reimburse you. Again, the compensation here is determined by the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These rules cover all flights within the EU; additionally, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.
When Are You Not Entitled to Compensation?
Unfortunately, you should be aware that in situations when the airline cannot influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (it can be a national labor or air traffic strike); however, such occasions are not under an airline’s control, and it’s not their fault that this situation happens. Therefore, the airline is not obligated to pay compensation for disrupted flights.
Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.
In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to prevent a strike. If the airline cannot prove it, it is obliged to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Korean Air is not a European airline. Consequently, they aren’t required to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Get Korean Air Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:
- Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
02.07.202514:45 | Korean Air 553 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202513:00 | Korean Air 869 | Seoul (ICN) Dalian (DLC) | Delayed | Claim Refund |
02.07.202511:15 | Korean Air 317 | Seoul (ICN) Tianjin (TSN) | Delayed | Claim Refund |
02.07.202511:00 | Korean Air 5685 | Busan (PUS) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202510:30 | Korean Air 5690 | Hanoi (HAN) Seoul (ICN) | Delayed | Claim Refund |
02.07.202506:55 | Korean Air 6417 | Amsterdam (AMS) Geneva (GVA) | Delayed | Claim Refund |
02.07.202506:55 | Korean Air 6435 | Amsterdam (AMS) Hamburg (HAM) | Delayed | Claim Refund |
02.07.202506:10 | Korean Air 3314 | Nashville (BNA) Boston (BOS) | Cancelled | Claim Refund |
02.07.202506:00 | Korean Air 6456 | Hamburg (HAM) Paris (CDG) | Delayed | Claim Refund |
02.07.202503:35 | Korean Air 9575 | Hanoi (HAN) New Delhi (DEL) | Delayed | Claim Refund |
01.07.202523:30 | Korean Air 7276 | New York (IAD) Richmond (RIC) | Delayed | Claim Refund |
01.07.202523:05 | Korean Air 3636 | Atlanta (ATL) Roanoke (ROA) | Delayed | Claim Refund |
01.07.202523:05 | Korean Air 3629 | Atlanta (ATL) Omaha (OMA) | Delayed | Claim Refund |
01.07.202523:00 | Korean Air 3716 | Atlanta (ATL) Greenville (GSP) | Delayed | Claim Refund |
01.07.202522:54 | Korean Air 7013 | Atlanta (ATL) Richmond (RIC) | Delayed | Claim Refund |
01.07.202522:40 | Korean Air 3171 | Atlanta (ATL) New York (RSW) | Delayed | Claim Refund |
01.07.202522:40 | Korean Air 3682 | Atlanta (ATL) Boston (BOS) | Delayed | Claim Refund |
01.07.202522:30 | Korean Air 6835 | Atlanta (ATL) Nashville (BNA) | Delayed | Claim Refund |
01.07.202521:59 | Korean Air 3584 | Atlanta (ATL) Bloomington (BMI) | Delayed | Claim Refund |
01.07.202521:57 | Korean Air 7119 | Atlanta (ATL) West Palm Beach (PBI) | Delayed | Claim Refund |
01.07.202521:55 | Korean Air 3025 | Salt Lake City (SLC) Ontario (ONT) | Delayed | Claim Refund |
01.07.202521:46 | Korean Air 3525 | Atlanta (ATL) Des Moines (DSM) | Delayed | Claim Refund |
01.07.202521:40 | Korean Air 3173 | Atlanta (ATL) Birmingham (BHM) | Delayed | Claim Refund |
01.07.202521:15 | Korean Air 6905 | Atlanta (ATL) Chicago (GTR) | Delayed | Claim Refund |
01.07.202520:46 | Korean Air 7174 | (DCA) Atlanta (ATL) | Cancelled | Claim Refund |
01.07.202520:45 | Korean Air 3642 | Atlanta (ATL) Chicago (MDW) | Delayed | Claim Refund |
01.07.202520:35 | Korean Air 5693 | Seoul (ICN) Taipei (TPE) | Delayed | Claim Refund |
01.07.202520:32 | Korean Air 6995 | Atlanta (ATL) West Palm Beach (PBI) | Delayed | Claim Refund |
01.07.202520:30 | Korean Air 7037 | Atlanta (ATL) Tallahassee (TLH) | Delayed | Claim Refund |
01.07.202519:59 | Korean Air 3925 | New York (RSW) Boston (BOS) | Delayed | Claim Refund |
01.07.202519:59 | Korean Air 3148 | Atlanta (ATL) Boston (BOS) | Delayed | Claim Refund |
01.07.202519:57 | Korean Air 3965 | Fort Lauderdale (FLL) Boston (BOS) | Delayed | Claim Refund |
01.07.202519:53 | Korean Air 7276 | Atlanta (ATL) Richmond (RIC) | Delayed | Claim Refund |
01.07.202519:35 | Korean Air 7544 | Miami (MIA) New York (JFK) | Cancelled | Claim Refund |
01.07.202519:35 | Korean Air 6878 | (DCA) Atlanta (ATL) | Cancelled | Claim Refund |
01.07.202519:26 | Korean Air 7313 | Atlanta (ATL) West Palm Beach (PBI) | Delayed | Claim Refund |
01.07.202519:20 | Korean Air 7246 | Tampa (TPA) New York (JFK) | Cancelled | Claim Refund |
01.07.202519:10 | Korean Air 3304 | (ORD) Boston (BOS) | Delayed | Claim Refund |
01.07.202519:00 | Korean Air 3351 | Tampa (TPA) Atlanta (ATL) | Cancelled | Claim Refund |
01.07.202518:55 | Korean Air 188 | Taipei (TPE) Seoul (ICN) | Delayed | Claim Refund |
01.07.202518:47 | Korean Air 3528 | Des Moines (DSM) Atlanta (ATL) | Cancelled | Claim Refund |
01.07.202518:44 | Korean Air 3423 | Charlotte (CLT) Boston (BOS) | Delayed | Claim Refund |
01.07.202518:36 | Korean Air 3813 | Minneapolis (MSP) (DCA) | Delayed | Claim Refund |
01.07.202518:27 | Korean Air 6994 | West Palm Beach (PBI) Atlanta (ATL) | Delayed | Claim Refund |
01.07.202518:24 | Korean Air 3992 | Milwaukee (MKE) Boston (BOS) | Delayed | Claim Refund |
01.07.202518:18 | Korean Air 7301 | Nashville (BNA) New York (JFK) | Cancelled | Claim Refund |
01.07.202518:15 | Korean Air 6365 | Paris (CDG) Toulouse (TLS) | Delayed | Claim Refund |
01.07.202518:05 | Korean Air 7341 | New York (JFK) Miami (MIA) | Cancelled | Claim Refund |
01.07.202518:00 | Korean Air 3281 | Greenville (GSP) Atlanta (ATL) | Cancelled | Claim Refund |
01.07.202517:48 | Korean Air 3999 | Salt Lake City (SLC) Boston (BOS) | Delayed | Claim Refund |
01.07.202517:45 | Korean Air 3327 | Salt Lake City (SLC) Nashville (BNA) | Delayed | Claim Refund |
01.07.202517:44 | Korean Air 7163 | Atlanta (ATL) Blountville (TRI) | Delayed | Claim Refund |
01.07.202517:05 | Korean Air 3936 | Boston (BOS) New York (JFK) | Cancelled | Claim Refund |
01.07.202517:00 | Korean Air 5130 | Yeosu (RSU) Seoul (GMP) | Delayed | Claim Refund |
01.07.202516:56 | Korean Air 7510 | (DCA) New York (JFK) | Cancelled | Claim Refund |
01.07.202516:55 | Korean Air 6886 | Chicago (ECP) Atlanta (ATL) | Cancelled | Claim Refund |
01.07.202516:47 | Korean Air 3526 | Atlanta (ATL) Des Moines (DSM) | Cancelled | Claim Refund |
01.07.202516:45 | Korean Air 6359 | Paris (CDG) Dusseldorf (DUS) | Delayed | Claim Refund |
01.07.202516:40 | Korean Air 41 | Seoul (ICN) Seattle (SEA) | Delayed | Claim Refund |
01.07.202516:33 | Korean Air 3487 | Seattle (SEA) Boise (BOI) | Delayed | Claim Refund |
01.07.202516:20 | Korean Air 6452 | Toulouse (TLS) Paris (CDG) | Delayed | Claim Refund |
01.07.202516:05 | Korean Air 3305 | Boston (BOS) Newark (EWR) | Cancelled | Claim Refund |
01.07.202516:05 | Korean Air 3311 | Boston (BOS) Jacksonville (JAX) | Delayed | Claim Refund |
01.07.202515:33 | Korean Air 6742 | Atlanta (ATL) West Palm Beach (PBI) | Delayed | Claim Refund |
01.07.202515:26 | Korean Air 3199 | New York (JFK) West Palm Beach (PBI) | Delayed | Claim Refund |
01.07.202515:23 | Korean Air 3095 | Seattle (SEA) Medford (MFR) | Delayed | Claim Refund |
01.07.202515:08 | Korean Air 6037 | Seattle (SEA) San Jose (SJC) | Delayed | Claim Refund |
01.07.202514:59 | Korean Air 7375 | New York (JFK) Tampa (TPA) | Cancelled | Claim Refund |
01.07.202514:55 | Korean Air 3140 | Atlanta (ATL) Greensboro (GSO) | Delayed | Claim Refund |
01.07.202514:47 | Korean Air 6171 | Seattle (SEA) Victoria (YYJ) | Delayed | Claim Refund |
01.07.202514:45 | Korean Air 6812 | Atlanta (ATL) South Bend (SBN) | Delayed | Claim Refund |
01.07.202514:40 | Korean Air 804 | Tianjin (TSN) Seoul (ICN) | Delayed | Claim Refund |
01.07.202514:38 | Korean Air 3415 | Detroit (DTW) Greensboro (GSO) | Delayed | Claim Refund |
01.07.202514:30 | Korean Air 3949 | New York (JFK) Boston (BOS) | Delayed | Claim Refund |
01.07.202514:05 | Korean Air 6125 | Seattle (SEA) San Diego (SAN) | Delayed | Claim Refund |
01.07.202514:00 | Korean Air 6009 | Seattle (SEA) Portland (PDX) | Delayed | Claim Refund |
01.07.202514:00 | Korean Air 3457 | (ORD) Detroit (DTW) | Delayed | Claim Refund |
01.07.202513:35 | Korean Air 6113 | Seattle (SEA) San Francisco (SFO) | Delayed | Claim Refund |
01.07.202513:35 | Korean Air 6225 | Seattle (SEA) Phoenix (PHX) | Delayed | Claim Refund |
01.07.202513:30 | Korean Air 5887 | Seoul (ICN) Xiamen (XMN) | Delayed | Claim Refund |
01.07.202513:05 | Korean Air 843 | Seoul (ICN) Qingdao (TAO) | Delayed | Claim Refund |
01.07.202512:35 | Korean Air 963 | Seoul (ICN) Budapest (BUD) | Delayed | Claim Refund |
01.07.202511:50 | Korean Air 3365 | Fort Lauderdale (FLL) Detroit (DTW) | Delayed | Claim Refund |
01.07.202511:25 | Korean Air 5629 | Seoul (ICN) Denpasar (DPS) | Delayed | Claim Refund |
01.07.202511:20 | Korean Air 3011 | Seattle (SEA) Covington (CVG) | Delayed | Claim Refund |
01.07.202511:15 | Korean Air 5612 | Trieste (TRS) Rome (FCO) | Delayed | Claim Refund |
01.07.202511:05 | Korean Air 3986 | Fort Lauderdale (FLL) Boston (BOS) | Delayed | Claim Refund |
01.07.202511:00 | Korean Air 6779 | (ORD) Minneapolis (MSP) | Delayed | Claim Refund |
01.07.202511:00 | Korean Air 5671 | Seoul (ICN) Kuala Lumpur (KUL) | Delayed | Claim Refund |
01.07.202510:28 | Korean Air 3240 | Pittsburgh (PIT) Detroit (DTW) | Delayed | Claim Refund |
01.07.202509:35 | Korean Air 723 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
01.07.202509:30 | Korean Air 3445 | New York (LGA) Detroit (DTW) | Delayed | Claim Refund |
01.07.202509:30 | Korean Air 5623 | Rome (FCO) Bari (BRI) | Delayed | Claim Refund |
01.07.202509:30 | Korean Air 91 | Seoul (ICN) Boston (BOS) | Delayed | Claim Refund |
01.07.202509:20 | Korean Air 5775 | Seoul (ICN) Agana (GUM) | Delayed | Claim Refund |
01.07.202509:02 | Korean Air 7585 | Detroit (DTW) Mexico City (MEX) | Delayed | Claim Refund |
01.07.202508:20 | Korean Air 3308 | (DCA) Boston (BOS) | Delayed | Claim Refund |
01.07.202508:08 | Korean Air 3108 | Salt Lake City (SLC) Seattle (SEA) | Delayed | Claim Refund |
01.07.202508:00 | Korean Air 6110 | Las Vegas (LAS) Seattle (SEA) | Cancelled | Claim Refund |
01.07.202508:00 | Korean Air 3400 | Covington (CVG) Detroit (DTW) | Delayed | Claim Refund |
