Flight delays or cancellations due to airline strikes can be annoying, but there is good news for passengers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines must issue compensation if your flight is cancelled or delayed due to a strike. In this article, we will clarify what the EU 261 regulation is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s focus on the particulars of EU Regulation 261/2004. In the following sections, you will learn about your rights to compensation and what benefits you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation states that if you are covered by the EU 261/2004, you have a right to claim compensation if a wildcat or planned strike by airline workers affects your flight. It is worth noting, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.
Jeju Air Flight Cancellation Compensation
In line with EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your scheduled travel date.
However, as is frequently the case, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they decide to offer you an alternative flight. Though this flight is required to meet specific requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours.
If you agreed to the alternative flight proposed by the airline but reached the final destination later than originally scheduled, you are still eligible to claim compensation.
The primary factors that affect the amount of compensation are the flight distance and the delay time. Check the table provided below for compensation amounts:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Jeju Air Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and may seriously affect your plans. You may be eligible for compensation if the flight delay caused by an airline strike lasts at least three hours.
Concerning the potential amount of compensation that passengers may receive, there are two key factors to consider: the duration of the delay and the flight distance. See the table below for compensation amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare situations when a passenger’s flight is either cancelled or delayed for 5 or more hours, the passenger obtains more substantial rights. There are two options for you to choose from:
- You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to choose the option that meets your needs.
Right to Care
In addition to flight compensation for a disrupted flight due to an airline strike, passengers also have the right to care. So, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation from the airport to the hotel and back.
Upgrading and Downgrading
Sometimes it occurs the airline may either upgrade or downgrade your flight’s class when providing an alternative flight. In such cases, you need to understand specific rules and your rights:
In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Furthermore, the compensation in this case is based on the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These regulations apply to all flights within the EU; additionally, these regulations cover flights that are either departing from or arriving in the European Union on airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, you should understand that in situations in which the airline can’t control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can considerably affect aviation (such as a national labor or air traffic strike); however, such situations are not under an airline’s control, and it’s not their fault that this situation occurs. Therefore, the airline is not obligated to pay compensation for disrupted flights.
Although many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.
According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to prevent a strike. If the airline cannot prove it, they are obliged to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Jeju Air isn’t a European airline. Consequently, they are not obliged to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Get Jeju Air Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, proceed with these steps:
- Complete this form. You’ll need to provide flight details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202620:25 | Jeju Air 141 | (GMP) (CJU) | Delayed | Claim Refund |
07.01.202620:10 | Jeju Air 134 | (CJU) (GMP) | Delayed | Claim Refund |
07.01.202618:30 | Jeju Air 132 | (CJU) (GMP) | Delayed | Claim Refund |
07.01.202618:20 | Jeju Air 135 | (GMP) (CJU) | Delayed | Claim Refund |
07.01.202618:05 | Jeju Air 130 | (CJU) (GMP) | Delayed | Claim Refund |
07.01.202616:35 | Jeju Air 133 | (GMP) (CJU) | Delayed | Claim Refund |
07.01.202616:25 | Jeju Air 705 | (TAE) (CJU) | Delayed | Claim Refund |
07.01.202616:05 | Jeju Air 1603 | (ICN) (FSZ) | Delayed | Claim Refund |
07.01.202614:45 | Jeju Air 124 | (CJU) (GMP) | Delayed | Claim Refund |
07.01.202614:40 | Jeju Air 702 | (CJU) (TAE) | Delayed | Claim Refund |
07.01.202612:55 | Jeju Air 121 | (GMP) (CJU) | Delayed | Claim Refund |
07.01.202612:50 | Jeju Air 119 | (GMP) (CJU) | Delayed | Claim Refund |
06.01.202623:20 | Jeju Air 2104 | (MNL) (ICN) | Delayed | Claim Refund |
06.01.202601:45 | Jeju Air 2126 | (TAG) (ICN) | Delayed | Claim Refund |
06.01.202600:40 | Jeju Air 2142 | (CEB) (TAE) | Delayed | Claim Refund |
05.01.202620:45 | Jeju Air 2125 | (ICN) (TAG) | Delayed | Claim Refund |
05.01.202614:05 | Jeju Air 6255 | (PUS) (KHH) | Delayed | Claim Refund |
04.01.202621:25 | Jeju Air 2107 | (ICN) (CRK) | Delayed | Claim Refund |
04.01.202615:35 | Jeju Air 2711 | (ICN) (DPS) | Delayed | Claim Refund |
03.01.202613:20 | Jeju Air 1453 | (PUS) (FUK) | Delayed | Claim Refund |
03.01.202612:50 | Jeju Air 119 | (GMP) (CJU) | Delayed | Claim Refund |
03.01.202612:35 | Jeju Air 118 | (CJU) (GMP) | Delayed | Claim Refund |
03.01.202611:50 | Jeju Air 8502 | (WEH) (ICN) | Delayed | Claim Refund |
03.01.202610:55 | Jeju Air 110 | (CJU) (GMP) | Delayed | Claim Refund |
03.01.202610:35 | Jeju Air 113 | (GMP) (CJU) | Delayed | Claim Refund |
03.01.202610:00 | Jeju Air 108 | (CJU) (GMP) | Delayed | Claim Refund |
03.01.202608:45 | Jeju Air 104 | (CJU) (GMP) | Delayed | Claim Refund |
03.01.202607:25 | Jeju Air 186 | (CJU) (GMP) | Delayed | Claim Refund |
02.01.202621:20 | Jeju Air 2217 | (ICN) (DAD) | Delayed | Claim Refund |
02.01.202619:30 | Jeju Air 139 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202619:15 | Jeju Air 227 | (CJJ) (CJU) | Delayed | Claim Refund |
02.01.202619:05 | Jeju Air 137 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202618:35 | Jeju Air 225 | (CJJ) (CJU) | Delayed | Claim Refund |
02.01.202618:20 | Jeju Air 135 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202618:15 | Jeju Air 305 | (KWJ) (CJU) | Delayed | Claim Refund |
02.01.202617:30 | Jeju Air 228 | (CJU) (CJJ) | Delayed | Claim Refund |
02.01.202616:55 | Jeju Air 133 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202616:50 | Jeju Air 226 | (CJU) (CJJ) | Delayed | Claim Refund |
02.01.202616:25 | Jeju Air 705 | (TAE) (CJU) | Delayed | Claim Refund |
02.01.202616:00 | Jeju Air 131 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202615:55 | Jeju Air 1504 | (CTS) (ICN) | Delayed | Claim Refund |
02.01.202615:40 | Jeju Air 129 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202615:40 | Jeju Air 509 | (PUS) (CJU) | Delayed | Claim Refund |
02.01.202614:55 | Jeju Air 127 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202614:55 | Jeju Air 507 | (PUS) (CJU) | Delayed | Claim Refund |
02.01.202614:35 | Jeju Air 125 | (GMP) (CJU) | Delayed | Claim Refund |
02.01.202614:30 | Jeju Air 8136 | (PKX) (CJU) | Delayed | Claim Refund |
02.01.202607:10 | Jeju Air 1601 | (ICN) (FSZ) | Delayed | Claim Refund |
01.01.202621:25 | Jeju Air 2107 | (ICN) (CRK) | Delayed | Claim Refund |
01.01.202621:20 | Jeju Air 2217 | (ICN) (DAD) | Delayed | Claim Refund |
01.01.202618:20 | Jeju Air 2623 | (ICN) (SIN) | Delayed | Claim Refund |
31.12.202519:15 | Jeju Air 227 | (CJJ) (CJU) | Delayed | Claim Refund |
31.12.202518:35 | Jeju Air 225 | (CJJ) (CJU) | Delayed | Claim Refund |
31.12.202516:35 | Jeju Air 133 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202516:30 | Jeju Air 126 | (CJU) (GMP) | Delayed | Claim Refund |
31.12.202516:25 | Jeju Air 705 | (TAE) (CJU) | Delayed | Claim Refund |
31.12.202516:00 | Jeju Air 131 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202515:40 | Jeju Air 509 | (PUS) (CJU) | Delayed | Claim Refund |
31.12.202515:40 | Jeju Air 129 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202515:30 | Jeju Air 510 | (CJU) (PUS) | Delayed | Claim Refund |
31.12.202514:55 | Jeju Air 127 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202514:55 | Jeju Air 507 | (PUS) (CJU) | Delayed | Claim Refund |
31.12.202514:45 | Jeju Air 124 | (CJU) (GMP) | Delayed | Claim Refund |
31.12.202514:05 | Jeju Air 122 | (CJU) (GMP) | Delayed | Claim Refund |
31.12.202513:45 | Jeju Air 120 | (CJU) (GMP) | Delayed | Claim Refund |
31.12.202513:40 | Jeju Air 123 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202512:55 | Jeju Air 121 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202512:50 | Jeju Air 1404 | (FUK) (ICN) | Delayed | Claim Refund |
31.12.202512:50 | Jeju Air 119 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202512:25 | Jeju Air 505 | (PUS) (CJU) | Delayed | Claim Refund |
31.12.202512:00 | Jeju Air 117 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202511:55 | Jeju Air 115 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202510:35 | Jeju Air 1403 | (ICN) (FUK) | Delayed | Claim Refund |
31.12.202510:35 | Jeju Air 113 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202509:05 | Jeju Air 111 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202509:01 | Jeju Air 109 | (GMP) (CJU) | Delayed | Claim Refund |
31.12.202508:45 | Jeju Air 185 | (GMP) (CJU) | Delayed | Claim Refund |
30.12.202511:30 | Jeju Air 5203 | (ICN) (UBN) | Delayed | Claim Refund |
28.12.202513:00 | Jeju Air 116 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202512:50 | Jeju Air 119 | (GMP) (CJU) | Delayed | Claim Refund |
28.12.202511:40 | Jeju Air 114 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202511:30 | Jeju Air 5203 | (ICN) (UBN) | Delayed | Claim Refund |
28.12.202511:05 | Jeju Air 112 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202510:55 | Jeju Air 110 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202510:35 | Jeju Air 113 | (GMP) (CJU) | Delayed | Claim Refund |
28.12.202510:00 | Jeju Air 108 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202509:55 | Jeju Air 106 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202509:50 | Jeju Air 8402 | (TAO) (ICN) | Delayed | Claim Refund |
28.12.202508:45 | Jeju Air 185 | (GMP) (CJU) | Delayed | Claim Refund |
28.12.202508:10 | Jeju Air 8401 | (ICN) (TAO) | Delayed | Claim Refund |
28.12.202507:10 | Jeju Air 102 | (CJU) (GMP) | Delayed | Claim Refund |
28.12.202502:10 | Jeju Air 2304 | (CXR) (ICN) | Delayed | Claim Refund |
27.12.202521:50 | Jeju Air 2303 | (ICN) (CXR) | Delayed | Claim Refund |
27.12.202517:45 | Jeju Air 2701 | (ICN) (BTH) | Delayed | Claim Refund |
27.12.202509:50 | Jeju Air 6021 | (ICN) (HKG) | Delayed | Claim Refund |
25.12.202521:20 | Jeju Air 2217 | (ICN) (DAD) | Delayed | Claim Refund |
25.12.202516:05 | Jeju Air 1603 | (ICN) (FSZ) | Delayed | Claim Refund |
24.12.202517:45 | Jeju Air 2701 | (ICN) (BTH) | Delayed | Claim Refund |
24.12.202516:05 | Jeju Air 1603 | (ICN) (FSZ) | Delayed | Claim Refund |
