Compensation and Reimbursement for Kenya Airways Strike

Yurii Moskalenko
04.09.2024
Updated 05.05.2025

Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation outlines the rules for compensation and assistance to passengers when facing airline strikes. In this article, we will look at your rights as a passenger and the process of claiming compensation from the airline.

When Are You Entitled to Kenya Airways Strike Compensation?

European Union Regulation 261/2004 protects travelers affected by airline strikes. This legislation obliges the airline to issue compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Certain strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, fire crews, ground personnel, etc. When faced with disruptions resulting from these ground staff, the chances of getting compensation may be significantly reduced. It is crucial to identify exactly which staff is involved in the strike. This directly impacts your eligibility for compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform travelers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.

It is crucial to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Kenya Airways Strike Compensation

When a flight disruption occurs, passengers could be eligible for compensation, but certain requirements must be met. It’s important to understand these requirements to effectively manage the compensation process:

  • Your flight must be covered by the EU261/2004 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
  • A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by 3 hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
  • You must have a confirmed reservation and be ready to travel. This includes having a valid booking and all necessary travel documents ready (passport, visas).
  • You need to get to the airport on time. Complete check-in by the time specified by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.

In case you believe you meet these criteria following a Kenya Airways strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.

How to Claim Kenya Airways Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. It can spoil your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, follow these steps:

  1. Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to secure your compensation. You only pay us if we win your case.

By following these steps, you will get the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below are included in the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These options offer some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

09.05.202513:20

Kenya Airways

1670

Barcelona (BCN)

Amsterdam (AMS)

delayed

Refunds

09.05.202513:05

Kenya Airways

3786

Paris (CDG)

Barcelona (BCN)

delayed

Refunds

09.05.202512:35

Kenya Airways

3834

Paris (CDG)

Zagreb (ZAG)

delayed

Refunds

09.05.202512:20

Kenya Airways

3969

Barcelona (BCN)

Paris (CDG)

delayed

Refunds

09.05.202511:05

Kenya Airways

1666

Barcelona (BCN)

Amsterdam (AMS)

delayed

Refunds

09.05.202509:45

Kenya Airways

3933

Bologna (BLQ)

Paris (CDG)

delayed

Refunds

09.05.202509:40

Kenya Airways

1520

Norwich (NWI)

Amsterdam (AMS)

cancelled

Refunds

09.05.202509:25

Kenya Airways

3048

Paris (CDG)

Barcelona (BCN)

delayed

Refunds

08.05.202510:20

Kenya Airways

1330

Aalborg (AAL)

Amsterdam (AMS)

cancelled

Refunds

08.05.202509:30

Kenya Airways

3830

Paris (CDG)

Budapest (BUD)

delayed

Refunds

07.05.202517:00

Kenya Airways

4754

Douala (DLA)

Bangui (BGF)

delayed

Refunds

07.05.202507:25

Kenya Airways

706

Nairobi (NBO)

Lusaka (LUN)

delayed

Refunds

07.05.202502:55

Kenya Airways

263

Antananarivo (TNR)

Nairobi (NBO)

delayed

Refunds

07.05.202502:40

Kenya Airways

203

Mumbai (BOM)

Nairobi (NBO)

cancelled

Refunds

07.05.202501:15

Kenya Airways

765

Johannesburg (JNB)

Nairobi (NBO)

cancelled

Refunds

07.05.202501:00

Kenya Airways

887

Bangkok (BKK)

Nairobi (NBO)

delayed

Refunds

07.05.202500:55

Kenya Airways

311

Dubai (DXB)

Nairobi (NBO)

delayed

Refunds

06.05.202523:55

Kenya Airways

4701

Cairo (CAI)

Nairobi (NBO)

delayed

Refunds

06.05.202520:05

Kenya Airways

521

Abidjan (ABJ)

Nairobi (NBO)

delayed

Refunds

06.05.202518:25

Kenya Airways

101

London (LHR)

Nairobi (NBO)

delayed

Refunds

06.05.202514:10

Kenya Airways

1874

Stuttgart (STR)

Amsterdam (AMS)

delayed

Refunds

06.05.202502:40

Kenya Airways

203

Mumbai (BOM)

Nairobi (NBO)

cancelled

Refunds

05.05.202522:20

Kenya Airways

304

Nairobi (NBO)

Dubai (DXB)

cancelled

Refunds

05.05.202521:50

Kenya Airways

4316

Rome (FCO)

Bari (BRI)

delayed

Refunds

05.05.202521:30

Kenya Airways

1733

Amsterdam (AMS)

Brussels (BRU)

delayed

Refunds

05.05.202520:30

Kenya Airways

1991

Amsterdam (AMS)

Zurich (BSL)

delayed

Refunds

05.05.202517:30

Kenya Airways

1824

Berlin (BER)

Amsterdam (AMS)

delayed

Refunds

05.05.202517:20

Kenya Airways

3350

Bari (BRI)

Paris (CDG)

delayed

Refunds

05.05.202517:10

Kenya Airways

310

Nairobi (NBO)

Dubai (DXB)

delayed

Refunds

05.05.202516:45

Kenya Airways

1757

Amsterdam (AMS)

Bremen (BRE)

delayed

Refunds

05.05.202516:45

Kenya Airways

1053

Amsterdam (AMS)

Bristol (BRS)

delayed

Refunds

05.05.202516:25

Kenya Airways

1335

Amsterdam (AMS)

Aalborg (AAL)

cancelled

Refunds

05.05.202514:35

Kenya Airways

793

Cape Town (CPT)

Victoria Falls (VFA)

delayed

Refunds

05.05.202514:35

Kenya Airways

1758

Bremen (BRE)

Amsterdam (AMS)

delayed

Refunds

05.05.202514:15

Kenya Airways

414

Nairobi (NBO)

Entebbe (EBB)

delayed

Refunds

05.05.202514:10

Kenya Airways

3788

Paris (CDG)

Dublin (DUB)

delayed

Refunds

05.05.202513:30

Kenya Airways

7060

New York (JFK)

Buffalo (BUF)

delayed

Refunds

05.05.202513:00

Kenya Airways

1051

Amsterdam (AMS)

Bristol (BRS)

delayed

Refunds

05.05.202512:30

Kenya Airways

1987

Amsterdam (AMS)

Zurich (BSL)

delayed

Refunds

05.05.202512:25

Kenya Airways

1858

Dusseldorf (DUS)

Amsterdam (AMS)

delayed

Refunds

05.05.202512:05

Kenya Airways

3166

Paris (CDG)

Zurich (BSL)

delayed

Refunds

05.05.202511:25

Kenya Airways

4302

Brindisi (BDS)

Rome (FCO)

delayed

Refunds

05.05.202510:10

Kenya Airways

1754

Bremen (BRE)

Amsterdam (AMS)

cancelled

Refunds

05.05.202509:35

Kenya Airways

3830

Paris (CDG)

Budapest (BUD)

delayed

Refunds

05.05.202509:20

Kenya Airways

3730

Paris (CDG)

Tunis (TUN)

delayed

Refunds

05.05.202509:20

Kenya Airways

1052

Bristol (BRS)

Amsterdam (AMS)

delayed

Refunds

05.05.202508:55

Kenya Airways

1723

Amsterdam (AMS)

Brussels (BRU)

delayed

Refunds

04.05.202523:10

Kenya Airways

304

Nairobi (NBO)

Dubai (DXB)

delayed

Refunds

04.05.202517:30

Kenya Airways

1824

Berlin (BER)

Amsterdam (AMS)

delayed

Refunds

04.05.202517:00

Kenya Airways

4754

Douala (DLA)

Bangui (BGF)

delayed

Refunds

04.05.202516:20

Kenya Airways

415

Entebbe (EBB)

Nairobi (NBO)

cancelled

Refunds

04.05.202514:15

Kenya Airways

414

Nairobi (NBO)

Entebbe (EBB)

cancelled

Refunds

04.05.202513:50

Kenya Airways

1725

Amsterdam (AMS)

Brussels (BRU)

delayed

Refunds

04.05.202513:05

Kenya Airways

3166

Paris (CDG)

Zurich (BSL)

delayed

Refunds

04.05.202513:00

Kenya Airways

1051

Amsterdam (AMS)

Bristol (BRS)

delayed

Refunds

04.05.202512:45

Kenya Airways

3803

Budapest (BUD)

Paris (CDG)

delayed

Refunds

04.05.202511:05

Kenya Airways

5392

Dubai (DXB)

Muscat (MCT)

delayed

Refunds

04.05.202509:35

Kenya Airways

3830

Paris (CDG)

Budapest (BUD)

delayed

Refunds

04.05.202509:20

Kenya Airways

3730

Paris (CDG)

Tunis (TUN)

delayed

Refunds

04.05.202505:10

Kenya Airways

4763

Praia (RAI)

(DSS)

delayed

Refunds

02.05.202514:35

Kenya Airways

793

Cape Town (CPT)

Victoria Falls (VFA)

delayed

Refunds

02.05.202507:35

Kenya Airways

420

Nairobi (NBO)

Entebbe (EBB)

delayed

Refunds

01.05.202522:20

Kenya Airways

304

Nairobi (NBO)

Dubai (DXB)

delayed

Refunds

30.04.202519:30

Kenya Airways

5301

Bangkok (BKK)

Ho Chi Minh City (SGN)

delayed

Refunds

30.04.202517:00

Kenya Airways

4754

Douala (DLA)

Bangui (BGF)

delayed

Refunds

30.04.202516:05

Kenya Airways

5303

Hanoi (HAN)

Bangkok (BKK)

delayed

Refunds

29.04.202517:00

Kenya Airways

4756

Douala (DLA)

(NDJ)

delayed

Refunds

29.04.202516:45

Kenya Airways

3844

Paris (CDG)

Turin (TRN)

delayed

Refunds

28.04.202512:40

Kenya Airways

4760

Lome (LFW)

(DSS)

delayed

Refunds

28.04.202512:15

Kenya Airways

3955

Berlin (BER)

Paris (CDG)

delayed

Refunds

28.04.202510:05

Kenya Airways

1823

Amsterdam (AMS)

Berlin (BER)

delayed

Refunds

28.04.202509:35

Kenya Airways

3230

Paris (CDG)

Berlin (BER)

delayed

Refunds

28.04.202509:35

Kenya Airways

3830

Paris (CDG)

Budapest (BUD)

delayed

Refunds

26.04.202521:20

Kenya Airways

1183

Amsterdam (AMS)

Linkoping (LPI)

delayed

Refunds

26.04.202517:00

Kenya Airways

4756

Douala (DLA)

(NDJ)

delayed

Refunds

26.04.202515:10

Kenya Airways

8694

Nairobi (NBO)

Ukunda (UKA)

delayed

Refunds

26.04.202513:40

Kenya Airways

4758

Lome (LFW)

(DSS)

delayed

Refunds

26.04.202512:40

Kenya Airways

4762

Lome (LFW)

(DSS)

delayed

Refunds

26.04.202512:10

Kenya Airways

972

London (LCY)

Amsterdam (AMS)

delayed

Refunds

25.04.202521:10

Kenya Airways

1183

Amsterdam (AMS)

Linkoping (LPI)

delayed

Refunds

25.04.202519:05

Kenya Airways

5261

Kunming (KMG)

Guangzhou (CAN)

cancelled

Refunds

25.04.202518:15

Kenya Airways

5289

Kunming (KMG)

Bangkok (BKK)

delayed

Refunds

25.04.202517:00

Kenya Airways

4754

Douala (DLA)

Bangui (BGF)

delayed

Refunds

25.04.202516:05

Kenya Airways

1449

Amsterdam (AMS)

Aberdeen (ABZ)

delayed

Refunds

25.04.202514:35

Kenya Airways

793

Cape Town (CPT)

Victoria Falls (VFA)

delayed

Refunds

25.04.202514:10

Kenya Airways

4752

Accra (ACC)

Freetown (FNA)

delayed

Refunds

25.04.202511:50

Kenya Airways

1445

Amsterdam (AMS)

Aberdeen (ABZ)

delayed

Refunds

24.04.202512:35

Kenya Airways

3937

Napoli (NAP)

Paris (CDG)

delayed

Refunds

24.04.202511:05

Kenya Airways

1870

Stuttgart (STR)

Amsterdam (AMS)

delayed

Refunds

23.04.202517:00

Kenya Airways

4754

Douala (DLA)

Bangui (BGF)

delayed

Refunds

23.04.202514:10

Kenya Airways

8694

Nairobi (NBO)

Ukunda (UKA)

delayed

Refunds

23.04.202509:35

Kenya Airways

3230

Paris (CDG)

Berlin (BER)

delayed

Refunds

23.04.202507:35

Kenya Airways

420

Nairobi (NBO)

Entebbe (EBB)

delayed

Refunds

22.04.202522:20

Kenya Airways

304

Nairobi (NBO)

Dubai (DXB)

delayed

Refunds

22.04.202516:05

Kenya Airways

5303

Hanoi (HAN)

Bangkok (BKK)

delayed

Refunds

20.04.202521:10

Kenya Airways

1183

Amsterdam (AMS)

Linkoping (LPI)

delayed

Refunds

20.04.202517:00

Kenya Airways

4754

Douala (DLA)

Bangui (BGF)

delayed

Refunds

20.04.202516:05

Kenya Airways

5303

Hanoi (HAN)

Bangkok (BKK)

delayed

Refunds

20.04.202509:35

Kenya Airways

3830

Paris (CDG)

Budapest (BUD)

delayed

Refunds

19.04.202517:00

Kenya Airways

4756

Douala (DLA)

(NDJ)

delayed

Refunds
Yurii Moskalenko
2193 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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