One of the most common factors behind flight disruptions is flight strikes, which are often arranged by airline staff, an airport itself, or an airline. As a passenger, you should be aware of European Union Regulation 261, according to which you may be eligible for compensation of up to 600 Euros.
Continue reading to find out how you can get compensation and in which situations.
Your Passenger Rights
The good news is that every air traveler is protected by EU Regulation 261. The EU 261 is a European Union regulation that sets the rules for assistance and compensation to passengers in cases of flight delays and cancellations. Now, let’s take a closer look at air passenger rights, under EU 261/2004:
- The airline needs to provide travelers with information about their rights.
- In the event of flight cancellation, a passenger is entitled to choose one of these options: either a ticket refund or rebooking to the final destination under similar conditions;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you decide to reroute, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the the hotel and airport.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Croatia Airlines Strike Compensation
Often, Croatia Airlines strikes involve their staff. These could be flight attendants, pilots, engineers, or any other crucial staff. As you’re now aware, you may be eligible for compensation for airline strikes, if your trip was disrupted. The compensation will then cover the inconvenience you encountered due to the strike.
It is also essential to understand what “extraordinary circumstances” are. These are events beyond the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike happens, the airline could have potentially foreseen and handled such incidents, therefore these situations are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, they are not cases of extraordinary circumstances. Consequently, passengers are entitled to claim flight compensation.
However, you should understand that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
Croatia Airlines Strike Compensation
Before seeking the airline strike compensation, you need to know about the criteria and the amount of compensation you could be entitled to.
Croatia Airlines Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for passengers. When airline staff go on strike, it can disrupt travelers’ plans and make them arrive at their final destination much later than expected. It is important to know that if your flight is delayed for more than 3 hours because of a strike, you can claim compensation from the airline for the inconvenience caused.
In evaluating the potential sum of compensation, passengers need to take two critical facts into account: the distance of the flight and the duration of the delay. It’s essential to understand these details, as only that is how you can be calm regarding the fair flight delay compensation you deserve. Below you can find a table with the amounts of compensation you can get.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Croatia Airlines Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellations. Under EU 261/2004, you may receive compensation of up to 600 Euros. Keep in mind that the regulation also states that you are entitled to compensation in the case when the airline notified you about the cancellation less than two weeks before your travel.
Nevertheless, there are always some exceptions to the regulations, and here is the case. The airline is entitled to avoid paying compensation if it provides the passenger an alternative flight. This alternative flight must meet the requirements enumerated below:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you are entitled to claim compensation.
The amount of the compensation is determined by the flight distance and the time of delay in arriving at the final destination. Take a look at the table below for more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Croatia Airlines Flights Are Covered by EU261?
The EU261 regulation covers every flight departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from non-EU countries if they are operated by airlines based in the EU. The regulation also covers flights to/from Iceland, Norway, and Switzerland.
The following table shows which Croatia Airlines flights are protected by EU Regulation 261:
| Itinerary | Covered by EU 261 |
| Flights departing the EU airports | ✅ Covered |
| Flights arriving at the EU airports | ✅ Covered |
How to Claim Croatia Airlines Strike Compensation
If you have experienced flight delays or cancellations at least once, you understand how frustrating it can be.
Passengers who face any of these situations on Croatia Airlines flights are entitled to claim compensation, according to EU regulations. Follow these steps to claim compensation:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
07.05.202511:50 | Croatia Airlines 5710 | Brussels (BRU) Lisbon (LIS) | delayed | Refunds |
07.05.202509:20 | Croatia Airlines 457 | Brussels (BRU) Zagreb (ZAG) | delayed | Refunds |
07.05.202505:05 | Croatia Airlines 4353 | Istanbul (IST) Split (SPU) | delayed | Refunds |
05.05.202521:50 | Croatia Airlines 5324 | Rome (FCO) Bari (BRI) | delayed | Refunds |
05.05.202521:00 | Croatia Airlines 5253 | Zagreb (ZAG) Osijek (OSI) | delayed | Refunds |
05.05.202516:45 | Croatia Airlines 5473 | Berlin (BER) Frankfurt (FRA) | delayed | Refunds |
05.05.202514:45 | Croatia Airlines 5469 | Berlin (BER) Frankfurt (FRA) | delayed | Refunds |
05.05.202513:30 | Croatia Airlines 5412 | Frankfurt (FRA) Dusseldorf (DUS) | delayed | Refunds |
05.05.202511:30 | Croatia Airlines 5424 | Munich (MUC) Dusseldorf (DUS) | delayed | Refunds |
04.05.202520:30 | Croatia Airlines 4457 | Brussels (BRU) Zagreb (ZAG) | delayed | Refunds |
04.05.202518:50 | Croatia Airlines 5433 | Berlin (BER) Munich (MUC) | delayed | Refunds |
04.05.202518:00 | Croatia Airlines 4456 | Zagreb (ZAG) Brussels (BRU) | delayed | Refunds |
04.05.202516:45 | Croatia Airlines 5468 | Frankfurt (FRA) Berlin (BER) | delayed | Refunds |
04.05.202511:20 | Croatia Airlines 5713 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
04.05.202509:35 | Croatia Airlines 5410 | Frankfurt (FRA) Dusseldorf (DUS) | delayed | Refunds |
03.05.202509:40 | Croatia Airlines 5381 | Frankfurt (FRA) Rijeka (RJK) | delayed | Refunds |
29.04.202515:15 | Croatia Airlines 5317 | Turin (TRN) Rome (FCO) | delayed | Refunds |
29.04.202513:50 | Croatia Airlines 624 | Osijek (OSI) Dubrovnik (DBV) | delayed | Refunds |
29.04.202512:20 | Croatia Airlines 625 | Dubrovnik (DBV) Osijek (OSI) | delayed | Refunds |
28.04.202512:50 | Croatia Airlines 5365 | Berlin (BER) Munich (MUC) | delayed | Refunds |
28.04.202511:00 | Croatia Airlines 5360 | Munich (MUC) Berlin (BER) | delayed | Refunds |
26.04.202520:00 | Croatia Airlines 5362 | Munich (MUC) Berlin (BER) | delayed | Refunds |
24.04.202514:45 | Croatia Airlines 412 | Split (SPU) Frankfurt (FRA) | delayed | Refunds |
22.04.202518:00 | Croatia Airlines 5448 | Frankfurt (FRA) Hamburg (HAM) | delayed | Refunds |
21.04.202521:00 | Croatia Airlines 5253 | Zagreb (ZAG) Osijek (OSI) | delayed | Refunds |
18.04.202518:00 | Croatia Airlines 626 | Osijek (OSI) Split (SPU) | delayed | Refunds |
15.04.202513:50 | Croatia Airlines 624 | Osijek (OSI) Dubrovnik (DBV) | delayed | Refunds |
15.04.202512:20 | Croatia Airlines 625 | Dubrovnik (DBV) Osijek (OSI) | delayed | Refunds |
06.04.202510:55 | Croatia Airlines 5260 | Zadar (ZAD) Rijeka (RJK) | delayed | Refunds |
03.04.202509:10 | Croatia Airlines 5411 | Dusseldorf (DUS) Frankfurt (FRA) | cancelled | Refunds |
02.04.202521:40 | Croatia Airlines 5810 | Frankfurt (FRA) Singapore (SIN) | delayed | Refunds |
02.04.202520:45 | Croatia Airlines 415 | Frankfurt (FRA) Zagreb (ZAG) | delayed | Refunds |
02.04.202519:50 | Croatia Airlines 5862 | Frankfurt (FRA) Warsaw (WAW) | delayed | Refunds |
02.04.202519:40 | Croatia Airlines 5718 | Frankfurt (FRA) Lisbon (LIS) | delayed | Refunds |
02.04.202518:00 | Croatia Airlines 411 | Frankfurt (FRA) Zagreb (ZAG) | delayed | Refunds |
02.04.202518:00 | Croatia Airlines 5448 | Frankfurt (FRA) Hamburg (HAM) | delayed | Refunds |
01.04.202512:20 | Croatia Airlines 625 | Dubrovnik (DBV) Osijek (OSI) | delayed | Refunds |
30.03.202511:20 | Croatia Airlines 451 | Amsterdam (AMS) Zagreb (ZAG) | delayed | Refunds |
28.03.202515:20 | Croatia Airlines 674 | Zadar (ZAD) Pula (PUY) | delayed | Refunds |
