Flight delays or cancellations due to airline strikes can be annoying, but there is good news for travelers. There is a law called EU 261 that protects you. It stipulates that airlines have to issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will clarify what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s explore the specifics of EU Regulation 261. In the following sections, you will discover your eligibility for compensation and what advantages you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation stipulates that if you are protected by EU 261, you are entitled to seek compensation if a wildcat or planned strike by airline workers affects your flight. Notably, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.
Flight Cancellation Compensation
Under EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your planned departure date.
However, as it often happens, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. However, this flight must also meet specific requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight proposed by the airline but reached your final destination later than you were supposed to, you are still eligible to claim compensation.
The key factors that affect the amount of compensation are the flight distance and the delay time. See the table below for compensation amounts:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays due to airline strikes of any duration can be frustrating and may seriously affect your itinerary. You may be eligible for compensation if the flight delay resulting from an airline strike lasts at least three hours.
Concerning the potential compensation amount that passengers could be entitled to, there are two important things to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger is entitled to more significant rights. You have two options to select from:
- You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
Besides compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. So, the airline must provide passengers with food, drinks, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transportation to and from the hotel.
Upgrading and Downgrading
Occasionally it happens the airline may either upgrade or downgrade your flight’s class when offering an alternative flight. In such cases, you need to know about specific rules and your rights:
In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation in this case is determined by the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These regulations cover all flights within the EU; besides, these rules apply to flights that are either departing from or arriving in the European Union on airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, you should know that in cases when the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can significantly affect aviation (it can be a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not its fault that this situation happens. Therefore, the airline is not required to pay compensation for disrupted flights.
Even though many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.
In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to prevent a strike. If the airline cannot prove it, it is obliged to provide passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, All Nippon Airways isn’t a European airline. Therefore, they don’t have to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
Itinerary | Covered by EU 261 |
Flights departing from EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How to Get All Nippon Airways Strike Compensation
Dealing with cancelled or delayed flights due to strikes is always frustrating. This can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Flight number | Route | Status | Compensation |
---|---|---|---|---|
02.07.202519:45 | ANA 2486 | Okinawa (OKA) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202519:40 | ANA 685 | Tokyo (HND) Hiroshima (HIJ) | Delayed | Claim Refund |
02.07.202519:20 | ANA 6956 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202519:00 | ANA 4354 | Tokunoshima (TKN) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202518:35 | ANA 3828 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
02.07.202518:30 | ANA 897 | Tokyo (NRT) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202518:25 | ANA 559 | Tokyo (HND) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202518:25 | ANA 1738 | Okinawa (OKA) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202518:00 | ANA 4363 | Amami (ASJ) Tokunoshima (TKN) | Cancelled | Claim Refund |
02.07.202517:50 | ANA 9753 | Shanghai (PVG) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202517:40 | ANA 6980 | Seoul (GMP) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202517:35 | ANA 4342 | Kikaiga Shima (KKX) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202517:30 | ANA 1896 | Hachijo Jima (HAC) Tokyo (HND) | Delayed | Claim Refund |
02.07.202517:30 | ANA 3826 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
02.07.202517:30 | ANA 6402 | Melbourne (MEL) Sydney (SYD) | Cancelled | Claim Refund |
02.07.202517:10 | ANA 5140 | Geneva (GVA) Brussels (BRU) | Delayed | Claim Refund |
02.07.202517:00 | ANA 6953 | Tokyo (KIX) Seoul (ICN) | Delayed | Claim Refund |
02.07.202517:00 | ANA 4844 | Wakkanai (WKJ) Tokyo (CTS) | Delayed | Claim Refund |
02.07.202516:55 | ANA 4348 | Okino Erabu (OKE) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202516:50 | ANA 4644 | Iki (IKI) Nagasaki (NGS) | Cancelled | Claim Refund |
02.07.202516:50 | ANA 6574 | Jinan (TNA) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202516:45 | ANA 4760 | Hakodate (HKD) Tokyo (HND) | Delayed | Claim Refund |
02.07.202516:35 | ANA 472 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202516:30 | ANA 2468 | Okinawa (OKA) Miyazaki (KMI) | Delayed | Claim Refund |
02.07.202516:30 | ANA 5130 | Nice (NCE) Brussels (BRU) | Delayed | Claim Refund |
02.07.202516:20 | ANA 5824 | Taipei (TSA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202516:00 | ANA 9761 | Nanjing (NKG) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202515:55 | ANA 5794 | Munich (MUC) Brussels (BRU) | Delayed | Claim Refund |
02.07.202515:50 | ANA 4643 | Nagasaki (NGS) Iki (IKI) | Cancelled | Claim Refund |
02.07.202515:50 | ANA 4341 | Kagoshima (KOJ) Kikaiga Shima (KKX) | Cancelled | Claim Refund |
02.07.202515:40 | ANA 5136 | Malaga (AGP) Brussels (BRU) | Delayed | Claim Refund |
02.07.202515:35 | ANA 4843 | Tokyo (CTS) Wakkanai (WKJ) | Delayed | Claim Refund |
02.07.202515:30 | ANA 6596 | Hangzhou (HGH) Shenzhen (SZX) | Cancelled | Claim Refund |
02.07.202515:25 | ANA 284 | Tokushima (TKS) Tokyo (HND) | Delayed | Claim Refund |
02.07.202515:20 | ANA 2424 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202515:15 | ANA 1268 | Okinawa (OKA) Iwakuni (IWK) | Delayed | Claim Refund |
02.07.202515:15 | ANA 1868 | Okinawa (OKA) Kumamoto (KMJ) | Delayed | Claim Refund |
02.07.202515:10 | ANA 4384 | Yoronjima (RNJ) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202515:00 | ANA 470 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202514:55 | ANA 2528 | Okinawa (OKA) Tokyo (UKB) | Delayed | Claim Refund |
02.07.202514:55 | ANA 4347 | Kagoshima (KOJ) Okino Erabu (OKE) | Cancelled | Claim Refund |
02.07.202514:45 | ANA 5377 | Brisbane (BNE) Singapore (SIN) | Delayed | Claim Refund |
02.07.202514:40 | ANA 4759 | Tokyo (HND) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202514:40 | ANA 6012 | Rome (FCO) Frankfurt (FRA) | Delayed | Claim Refund |
02.07.202514:40 | ANA 4326 | Tanegashima (TNE) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202514:35 | ANA 1689 | Tokyo (ITM) Oita (OIT) | Delayed | Claim Refund |
02.07.202514:30 | ANA 1771 | Okinawa (OKA) Ishigaki (ISG) | Delayed | Claim Refund |
02.07.202514:25 | ANA 9746 | Dalat (DLI) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202514:10 | ANA 722 | Odate Noshiro (ONJ) Tokyo (HND) | Delayed | Claim Refund |
02.07.202514:05 | ANA 6954 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202514:05 | ANA 4930 | Rishiri (RIS) Tokyo (CTS) | Delayed | Claim Refund |
02.07.202514:00 | ANA 766 | Okinawa (OKA) Tokyo (ITM) | Delayed | Claim Refund |
02.07.202513:55 | ANA 991 | Tokyo (HND) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202513:30 | ANA 5190 | Marseille (MRS) Brussels (BRU) | Delayed | Claim Refund |
02.07.202513:15 | ANA 4352 | Tokunoshima (TKN) Kagoshima (KOJ) | Delayed | Claim Refund |
02.07.202513:10 | ANA 5154 | Lyon (LYS) Brussels (BRU) | Delayed | Claim Refund |
02.07.202513:05 | ANA 996 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202513:05 | ANA 4654 | Tsushima (TSJ) Nagasaki (NGS) | Cancelled | Claim Refund |
02.07.202513:00 | ANA 6401 | Sydney (SYD) Brisbane (BNE) | Delayed | Claim Refund |
02.07.202512:55 | ANA 6757 | Zurich (ZRH) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:55 | ANA 5192 | Porto (OPO) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:40 | ANA 5172 | Madrid (MAD) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:20 | ANA 6411 | Sydney (SYD) Gold Coast (OOL) | Delayed | Claim Refund |
02.07.202512:15 | ANA 5755 | Tokyo (KIX) Hangzhou (HGH) | Delayed | Claim Refund |
02.07.202512:05 | ANA 5126 | Lisbon (LIS) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:00 | ANA 6403 | Sydney (SYD) Melbourne (MEL) | Delayed | Claim Refund |
02.07.202512:00 | ANA 4653 | Nagasaki (NGS) Tsushima (TSJ) | Cancelled | Claim Refund |
02.07.202512:00 | ANA 4854 | Hakodate (HKD) Tokyo (CTS) | Cancelled | Claim Refund |
02.07.202512:00 | ANA 1688 | Oita (OIT) Tokyo (ITM) | Delayed | Claim Refund |
02.07.202512:00 | ANA 1863 | Sendai (SDJ) Okinawa (OKA) | Delayed | Claim Refund |
02.07.202511:55 | ANA 5148 | Copenhagen (CPH) Brussels (BRU) | Delayed | Claim Refund |
02.07.202511:50 | ANA 5432 | Munich (MUC) Bremen (BRE) | Delayed | Claim Refund |
02.07.202511:50 | ANA 554 | Hakodate (HKD) Tokyo (HND) | Delayed | Claim Refund |
02.07.202511:25 | ANA 471 | Tokyo (HND) Okinawa (OKA) | Delayed | Claim Refund |
02.07.202511:15 | ANA 4827 | Nagoya (NGO) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202511:15 | ANA 6570 | Jinan (TNA) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202511:10 | ANA 5162 | Manchester (MAN) Brussels (BRU) | Delayed | Claim Refund |
02.07.202511:10 | ANA 745 | Tokyo (ITM) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202510:55 | ANA 462 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202510:50 | ANA 1723 | Okinawa (OKA) Miyako Jima (MMY) | Delayed | Claim Refund |
02.07.202510:00 | ANA 994 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202509:45 | ANA 553 | Tokyo (HND) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202509:15 | ANA 5734 | Beijing (PEK) Dalian (DLC) | Delayed | Claim Refund |
02.07.202509:10 | ANA 6606 | Shenzhen (SZX) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202508:35 | ANA 4651 | Nagasaki (NGS) Tsushima (TSJ) | Delayed | Claim Refund |
02.07.202508:30 | ANA 5812 | Taipei (TPE) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202508:10 | ANA 5802 | Taipei (TPE) Fukuoka (FUK) | Delayed | Claim Refund |
02.07.202508:05 | ANA 561 | Tokyo (HND) Kochi (KCZ) | Delayed | Claim Refund |
02.07.202507:55 | ANA 1079 | Tokyo (HND) Miyako Jima (MMY) | Delayed | Claim Refund |
02.07.202507:50 | ANA 791 | Tokyo (HND) Oita (OIT) | Delayed | Claim Refund |
02.07.202507:40 | ANA 401 | Tokyo (HND) Akita (AXT) | Delayed | Claim Refund |
02.07.202507:40 | ANA 4771 | Tokyo (HND) Kushiro (KUH) | Delayed | Claim Refund |
02.07.202507:35 | ANA 6296 | Singapore (SIN) Yangon (RGN) | Delayed | Claim Refund |
02.07.202507:15 | ANA 2411 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
02.07.202507:15 | ANA 4757 | Tokyo (HND) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202507:05 | ANA 671 | Tokyo (HND) Hiroshima (HIJ) | Delayed | Claim Refund |
02.07.202507:05 | ANA 2431 | Tokyo (HND) Nagasaki (NGS) | Delayed | Claim Refund |
02.07.202507:00 | ANA 4781 | Tokyo (HND) Asahikawa (AKJ) | Delayed | Claim Refund |
02.07.202507:00 | ANA 291 | Tokyo (HND) Tottori (TTJ) | Delayed | Claim Refund |
02.07.202507:00 | ANA 9745 | Hanoi (HAN) Dalat (DLI) | Delayed | Claim Refund |