One of the most common factors behind flight interruptions is flight strikes, which can be organized by airline workers, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, according to which you may be entitled to SkyUp compensation of up to 600 Euros.
Read on to find out how to obtain compensation and in which situations.
Your Passenger Rights
The good news is that every air traveler is protected by EU Regulation 261. The EU 261/2004 is a European Union law that sets the rules for assistance and compensation for travelers in cases of flight delays and cancellations. Now, let’s take a closer look at air passenger rights, under EU 261:
- The airline needs to provide travelers with information about their rights;
- In case of flight cancellation, a passenger is entitled to choose one of the following options: either a ticket refund or rerouting to the final destination under similar conditions. To receive a SkyUp refund, passengers must have a confirmed reservation;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes;
- If you decide to reroute, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the the hotel and airport;
- Compensation between 250 to 600 euros per passenger.
When You Are Entitled to SkyUp Strike Compensation
Frequently, SkyUp strikes involve their staff. These can be pilots, engineers, flight attendants, or other essential staff. As you’re now aware, you can seek airline strike compensation, if your travel was disrupted. The compensation will then cover the inconvenience you faced due to the strike.
It is also essential to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not required to provide compensation. Importantly, if a staff strike happens, the airline could have potentially foreseen and handled such incidents, thus such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, these are not cases of extraordinary circumstances. Consequently, passengers have a right to claim flight compensation.
Nonetheless, you should understand that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
SkyUp Strike Compensation
Before seeking compensation for an airline strike, it’s important to understand the criteria and the amount of compensation you might receive.
SkyUp Strike Flight Delay Compensation
If your flight was delayed by more than 3 hours as a result of the SkyUp strike, you are entitled to compensation of up to €600 per passenger under EU 261. Keep in mind that the amount of compensation depends on the distance of the flight and the time of delay.
For more details on the amount of compensation, see the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
SkyUp Strike Flight Cancellation Compensation
If your flight was cancelled and the airline informed you less than 14 days before your scheduled travel, you may be entitled to compensation of up to €600 under EU 261/2004. However, in some cases, the airline might not have to pay compensation if it offers an alternative flight to your final destination that meets certain criteria listed below:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you have a right to claim compensation.
The amount of the compensation is based on the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which SkyUp Flights Are Covered by EU261?
The EU261 regulation covers every flight departing from EU airports, regardless of the airline, as well as flights arriving in the EU from outside the EU when operated by EU airlines. It also applies to flights to and from Norway, Switzerland, and Iceland.
The table below shows which SkyUp flights are protected by EU 261/2004:
| Itinerary | Covered by EU 261 |
| Flights departing the EU airports | ✅ Covered |
| Flights arriving at the EU airports | ✅ Covered |
How to Claim SkyUp Strike Compensation
If you have encountered flight delays or cancellations at least once, you know how frustrating it can be.
Passengers who encounter any of these issues have a right to claim SkyUp compensation, according to the EU regulations. Follow these steps to claim compensation:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will do our best to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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