The Lithuanian Skycop company is known to be among some of the top compensation companies focused on the Eastern Union. The platform assists in claiming compensation procedures when any flight disruptions under the EU Regulation 261/2004 occur (including canceled or delayed flights).

Read this review to learn all you need to know about the Skycop company and its services!

What Is Skycop?

The website was launched back in 2017; even though it is quite new on the market, customers have already appreciated Skycop’s devotedness and readiness to assist in compensation claims. Now, it is one of the leading companies in the field. The mission of Skycop is to ensure every client who experiences flight disruptions such as cancellations, delays, or overbooking can receive fair compensation from the airline company.

You can get assistance from a team of more than 70 employees specialized in the airline business. Thanks to the employees’ grand experience (10+ years in the sphere), you won’t have to worry about anything: they will tell you everything about passengers’ rights, treat your case with care, and help you solve it as fast as possible.

Essentials to know about:

The company supports English, Lithuanian, German, Italian, Spanish, Polish, and Portuguese.
The idea of the service revolves around the no-win, no-fee policy, meaning that Skycop will only get a 30% commission in case of a successful outcome.
On average the recovery process takes around eight weeks — from the moment of claim submission to payout. However, it can take either more or less time, depending on the case complexity and availability of the vital documents.
Almost 90% of the customer reviews are marked “Excellent.”

How Does Skycop Work?

Skycop gained its excellent reputation in the compensation claim procedures for disrupted flights through a transparent and professional approach. Below, you can see the key points of how Skycop works:

Automated Claim Assessment: Skycop ensures the entire process passes as fast as possible: the company applies advanced instruments to quickly determine whether a passenger is eligible for compensation. For this, it is important to analyze massive data such as flight reports and even weather conditions. Thanks to such automated assessment, the entire procedure might take less time.
Documentation and Negotiation: For the sake of clients’ comfort, the company collects all the necessary documents and carries on negotiations with the airline companies. All this is to reduce the burden of administrative hassle on flight passengers.
Expert Intervention: Sometimes the cases can be much more complicated; in such cases, the team of Skycop’s expert lawyers steps in.
Legal Action: In case the negotiations hit the wall or a client receives a rejection, Skycop is completely ready to take legal action. The company cooperates with an impressive network of expert lawyers specializing in flight passenger rights. So, be sure, Skycop will fight for your rights; yet, in case of legal intervention — be prepared for a longer resolution timeline.
No-Win, No-Fee Policy: Any business that offers a risk-free approach sounds worthy to customers. In the case of Skycop, fees will only be charged after the successful outcome of the compensation claim.
Legal Costs: Skycop takes legal expenses over. And these might be substantial in certain cases. However, it is what the company presupposes under its commitment to pursue claims. Considering this, it is understandable why Skycop fees might seem quite high for some people. But the bottom line is that customers get a risk- and stress-free procedure.

In essence, the mix of human and advanced technological resources facilitates the entire compensation process.

Skycop Services

Now, that you have a general understanding of what the Skycop company is and how it works, take a closer look at the helpful services it offers flight passengers:

Delayed Flight Compensation: Of course, delayed flights are such a frustration, as you lose your money and can miss some important events or work meetings. In case a passenger’s flight is late and arrives at the final destination in 3+ hours (and it is the airline company’s fault), the client can expect to receive compensation.
Canceled Flight Compensation: Sometimes it happens that your flight might be canceled. If it is not related to the unpredicted weather conditions but rather it is the airline’s fault, it is the case of canceled flight compensation. What is more, if a passenger didn’t receive the notification about the flight cancellation in advance (at least 14 days), the passenger has the right to compensation. In some cases, people can even get a ticket refund.
Overbooked Flight Compensation: If overbooking occurs and a flight passenger is denied boarding, he has a right to receive compensation. As for the sum of compensation, it strongly depends on the delay’s re-routing length and the flight’s distance.
Air Passenger Rights: Many people are still not aware of all their rights. Of course, Skycop’s employees will get you acquainted with your rights. Still, take your time to learn about what you are eligible for, including compensation, ticket refunds, and free services you can get at the airport. All these can be found in the European Regulation (EC) No. 261/2004.

There are also some other services you can find on the official Skycop website. Here are these:

Fast Payouts — in case a client’s flight can get fast reimbursement, the Skycop company will transfer the compensation in two working days!
Refer a Friend, and Get €75! — anyone can share the Skycop contact number with friends or family members to receive up to €75 per newcomer!
Planned Trips — if you have some upcoming trips, Skycop will keep an eye on these to ensure you get a deserved compensation in case of flight disruption.

Skycop Pricing and Fees

As long as Skycop applies a No-win, no-fee approach, its customers can easily check whether they can get compensation or not; as a bonus, they don’t even have to pay fees in advance. Below, you can see the example of the compensation calculation to better understand how it all works in Skycop:

Short flights	€250	Flights up to 1500 km
Mid ranged flights	€400	Flights from 1500 km to 3500 km
Long flights	€600	Flights more than 3500 km

And here you can see the success fee:

Short flights	€75
Mid ranged flights	€120
Long flights	€180

Skycop Pros and Cons

As a company that proves to be professional in its niche, Skycop continuously offers top-notch assistance to flight passengers facing challenges, such as cancellations, disruption, etc. But there is nothing perfect in this world, so let us check both pros and cons of this company below:

Skycop advantages:

The company’s customer support representatives are always nice and ready to help you;
Skycop presents a secure and transparent system of claims submission and fulfillment;
Throughout the claim procedure, you can expect to get quick responses from employees in terms of your case;
As for the old flight claims, passengers have an option to claim flight compensations that were disrupted up to three years ago (yet, it depends on regulations).

Skycop disadvantages:

Sometimes the entire claim compensation process takes much longer to be resolved — this may frustrate customers.

How to Claim Your Compensation Through Skycop?

One of the best parts of using Skycop services is the fact that it will only take a few minutes for you to claim your compensation via the website. The entire process is stress-free and intuitive. Create the account or enter your Skycop login to start. See the print screens of the steps you have to do to submit your flight claim:

Indicate the airport of your department and your final destination airport; don’t forget to mention whether it is a direct flight. Press Continue.

Name the specific issue you encountered. If the flight was delayed as in the example — specify the timing.

Mention if the airline informed you about the delay; be specific, add details, and move on to the next question.

Add your email, fill in the agreement part below, and press Continue.

Now, you need to add some details (date, name of the airline, flight number, etc.).

Add your name, birthdate, and contact information; if there was another passenger — add his personal information as well.

At this point, you will be asked to add your signature to start claim processing.

You are almost there! Now you need to add your flight documents (you can also do this later) and press Continue.

Done! After you complete the form, Skycop experts will check your eligibility, contact the airline company, cooperate with the authorities, etc. As soon as Skycop receives the money compensation, they transfer it to a client (minus the fee, of course). And if the company does not win in the compensation claim procedure, the client does not pay.

How Long Does It Usually Take Skycop to Resolve My Claim?

While expecting compensation, people should have a clear understanding of how long it takes to resolve their claims and receive money back. The entire process presupposes taking into account all the complexities when dealing with airlines and, in some cases, legal procedures. See a detailed overview of each step of the clam resolution:

Initial Claim Processing: As soon as you submit your, Skycop applies its advanced automated instruments to analyze your eligibility. It can take a few days in some cases. However, more complicated cases can considerably extend this first phase.
Airline Acknowledgment: When a specific airline receives the claim, be aware that the acknowledgment time may vary. Normally, Skycop receives the answer from an airline within a few weeks and up to a few months. So, there is no standard timeframe for this phase, it varies.
Negotiation: Right after the airline accepts the claim, the negotiations begin and can last for an additional few weeks or several months. The timing here depends on many factors, and one of them is the claim’s complexity.
Legal Action: Sometimes it may happen so that your claim may require legal interference. If it is your case, be prepared for a considerable extension of the entire claim compensation process. Specifically, from several months and up to a year; it all depends on the specific case and the jurisdiction.
Settlement and Payment: After Skycop reaches an agreement or the company has a positive court decision, the airline must pay the compensation within 1-2 months. But again, this timeframe may vary depending on the internal processes of a specific airline company.
Skycop’s Communication: The Skycop customers are constantly updated by employees. Although, if you do not receive any updates, it means there are no changes in the case.

That is the claim compensation timeline! And flight passengers must stay realistic for the length of the process.

Skycop Alternatives

If, for any reason, you are still looking for assistance from a flight compensation company, there are several worthy alternatives to consider. Each of the companies from the list below offers a unique approach. Here are the Skycop’s alternatives:

FlightRefunder
AirHelp
Flightright

Take some time to explore our FlightRefunder, AirHelp, and Flightright reviews, along with customer feedback, to get a complete picture of each service and choose the best option for your situation.

Final Thoughts

Skycop’s excellence and professional attitude gained an exemplary reputation for the company. Today, it is one of the top companies that day by day helps flight passengers to claim compensation for flight disruptions. Now that you have a clear understanding of what makes people trust the company and come back to get assistance again, you can decide for yourself whether it is the service you want to resolve your specific case. Good luck with your compensation claims!

FAQ

Yes, Skycop is a legitimate business. The Skycop company is a safe company that helps clients from different countries claim compensation for flight disruptions, such as cancellations, delays, or overbooking. The company strictly follows the EU Regulation 261/2004 to help customers solve their cases according to the law.

Skycop successfully handles cases of diverse complexity levels. It cannot boast a 100% success rate, of course. But you can read lots of Skycop reviews on the internet. If you visit Trustpilot, you will see that Skycop has a 3.4 rate, which is really good. As it was said in the article, sometimes people might rate the service with a lower mark due to a long claim compensation process. However, mostly it does not depend on the company itself, but on the external circumstances.

No, you do not. The Skycop company applies a No Win, No Fee approach. According to it, the client does not have to pay anything before Skycop wins the claim compensation procedure. The company gets a 30% fee in case of a successful outcome. Also, keep in mind that if there is a need for legal action, the commission becomes higher. It all depends on the jurisdiction, as well as on the case’s complexity level.

Skycop Review: How It Works, Fees, and What to Expect