Flightright is one of the flagman companies that provides services in compensation claims management to assist flight passengers and protect their rights. Flightright boasts years of excellence and expertise in the field and cooperates with contract lawyers, when the case requires so. Find out more about the company, its service, pros and cons, and more in the Flightright review below!
What Is Flightright?
Answering the question “What Is Flightright?”, the first thing to know is that it is a successful high-class company that provides flight passengers with help regarding certain flight disruptions. The reasons for such disruptions can vary: it can be either flight cancellation, delay, lost baggage, or overbooking. The goal of Flightright is to assist people in trouble and simplify the process of airline compensation.
The Flightright team manages all the legal aspects professionally to make your life easier, so you can get the best possible compensation process results fast. For this service, it is critical to ensure passengers get a fair size of compensation.
Some other crucial facts:
- The #1 in Europe, operating since February 2010;
- Success commission Flightright fee: 25% of the money a passenger receives;
- Average time to get compensation: from a few weeks to a year;
- Languages: German, English, Spanish, French, Italian, Swedish, and Dutch;
- The success rate is 99%; with 0% risk;
- Transparent communication;
- Checking your compensation claim in just 2 minutes;
- Supported Airlines: Lufthansa, easyJet, American Airlines, US Airways, Air Canada, British Airways, Virgin Atlantic, Ryanair, Air France, Turkish Airlines, Malaysia Airlines, and United Airlines;
- Supported Airports: Amsterdam Airport Schiphol, Denver International Airport, Miami International Airport, Orlando International Airport, Dallas Love Field Airport, Philadelphia International Airport, Pittsburgh International Airport, and Tampa International Airport.
How Does Flightright Work?
The Flightright company offers a transparent and straightforward process of compensation received in case of disrupted flights. Let’s see what exactly makes it so comfortable to use this service:
- Automated Assessment of Claims: The company applies tools of automatization to analyze massive bulks of data, such as flight reports and even weather conditions. All this is needed to find out everything important to compensation entitlement. As a result, the whole assessment process is much faster;
- Documentation Required and Negotiations: The company keeps in touch with the airlines and carries out all the negotiations. It also collects all the required documentation. The company manages the entire process, so the passengers don’t have to worry about anything or spend much personal time on bureaucracy;
- Legal Part: Sometimes the airline can reject the claim or negotiations may stall. In this case, Flightright is ready to take the issue to a legal level. Sure, this may considerably lengthen the entire process. However, the company is always in touch with an impressive network of lawyers who deal with defending air passengers’ rights to be able to pursue claims;
- No Win, No Fee Policy: One of the critical moments you may be considering is how much does Flightright charge? The passengers would appreciate the opportunity to be charged after the successful and completed compensation claim process. Sounds safe, right? And even though the service fees may reach up to 50% (including the ones related to court) of compensation, the passengers should compare these costs with the potential out-of-pocket expenses; plus saved time and nerves as a bonus.
- Legal Expenses: Flightright is very devoted to passengers and is passionate about handling claims. For that reason, the company covers legal expenses that sometimes might be quite substantial.
Flightright Services
The Flightright company provides passengers with diverse services when it comes to claiming compensation in cases of flight disruptions of any type. Check below what compensations exactly it covers:
- For flight cancellations;
- For rebooking;
- For flight delays;
- For a missed connection;
- For baggage delay;
- For denied boarding.
In the list above, most of the legal rights deal with the EU 261 and flights to or from the European Union. All the mentioned services by Flightright aim to cover various flight disruption situations to ensure passengers can count on professional help in terms of compensation claiming under numerous international regulations.
Flightright Pricing and Fees
As mentioned before, the Flightright company follows a No Win, No Fee concept; which means that the company handles your case and you are not charged any upfront fees. If the case is unsolved and unsuccessful — you don’t owe any money to the company. At the same time, however, if a specific case presupposes the additional commission of the company’s contract lawyers, Flightright will overcharge 14% (but only in case of successful case resolution).
Keep in mind that when Flightrights deals with our contract lawyers, there is zero financial risk for you. The company covers all expenses in case of unsuccessful compensation claim completion. It is important to note that Flightright’s success fee will be recalculated depending on the overall compensation amount given following any reductions. Thus, the company’s fee will be reduced in case of any court costs.
The Flightright company suggests a service fee of 20-30% + 19% German VAT. Eventually, these fees may increase the total cost of the compensation size to 23.8-35.7%. With a possible overcharge of 14% as mentioned above, the total cost can rise to as much as 49,7%, if talking about the higher range.
Let’s take a look at the example: a family with 2 children; their flight is London – Abu Dhabi; it is a long-distance flight (from 3,500 km).
Tickets | Compensation Amount | Payout* | Our Success Fee | Taxes* |
4 | €2,400 | €1,628.88 | €648.00 | €123,12 |
*In case of a 27% success fee
And here’s an example of Flightright’s costs
Flight | Compensation Amount | Flightright’s costs | Flightright Success Fee | Payout to Customer |
easyJet U25108 | 05.11.2020 | 20:05 | €250 | 27% Success Fee + VAT | €80,33 | €169,68 |
Flightright Pros and Cons
As with any other similar service, Flightright offers both advantages and disadvantages. Your task, as a passenger, is to get acquainted with all of these to understand if the service is worth your attention and the most suitable option for you.
Pros
Here are some of the positive sides of Flightright to know about:
- Turnaround Time Is Impressively Fast: In some cases, passengers received their compensation within weeks;
- Straightforward Setup: You won’t have much trouble with setting up your account to get started;
- Deducted Commission: The commission won’t be paid out separately, but deducted from the refund you receive, and it is quite convenient.
- Exemplar Communication: Passengers receive feedback rather quickly and get assistance from the company’s employees.
Cons
Here are some of the negative sides of Flightright to know about:
- Expensive Cost: The company receives a commission from the passengers, and the prices may seem rather hefty;
- Banking Transfers Failures: There were cases when some passengers faced a situation where the funds were not transferred to their accounts, and they also received false transfer details; they also stated the situations were not solved;
- Failed Attempts: Sometimes Flightright may send a message that says the company cannot help with a solution, thus, encouraging passengers to continue trying on their own.
How to Claim Your Compensation Through Flightright?
Getting proper compensation for flight disruptions is pretty easy with Flightright. Here is an example of how to do it:
- Visit the Flightright website: Just go to the company’s site, scroll down, and you will see the Get compensation now button. Click on it. Now, you need to enter your original itinerary and hit the Continue button.
- The airline of the first flight: You should select the airline from the list and specify the date your journey began. Hit the Next button to continue.
- Explain what went wrong: Here, you should be specific as to the reason your flight failed. Pick the variant from the list. Press the Next button.
- Notification timing: Indicate how many days before the departure you were informed by the airline company about the flight change and hit the Next button.
- The number of travelers: Indicate the number of passengers you would like to claim for and hit the Next button.
- Specify your contact information: Enter the genders of the passengers, your name and surname, and also a contact email. Click Next.
- It’s almost there: Flightright will estimate the possible claim, and now you can finally hit the Claim now button.
Complete case: Flightright informs you that within 24 hours the company will contact the airline. From the passenger’s side, some more information will be required: whether it is a direct flight or with stopovers, flight information, detailed problem description, and signature. After you provide the company with all the needed info, it is possible to start the claim process.
Note: you can always contact the Flightrighht company to find out how the claim process is going.
How Long Does It Usually Take Flightright to Resolve My Claim?
To better understand how long it takes Flightright to resolve a compensation claim, it is important to know what are the challenges of dealing with airline companies and diverse legal procedures.
Now, take a closer look at the approximate time frames for the steps involved:
- Initial Processing of the Claim: As soon as the claim is submitted, Flightright employees will assess eligibility with the help of automated tools. In terms of duration, it can be comparatively quick, specifically, within days. Note that it can take longer depending on the complexity of a specific case;
- Airline’s Confirmation: After the airline company receives the claim, it will take some time to confirm it. The time will vary but, in most cases, the companies reply within several weeks or months. You should understand that the cases, as well as the companies, are different, so there is no standard timeframe for the claim confirmation;
- Negotiations: In case of successful claim acceptance from the side of the airline, the negotiation phase begins. Here, you should understand that this stage may last for weeks and even months. The duration here depends on the readiness of the airline to settle and the complexity of the claim;
- Lawsuit: If your case requires legal action, the deadline will be extended. It is critical that you realize the scope of an issue. Depending on the case’s details and jurisdiction, litigation can last only several months, in some cases, while it can even last for a year in other cases;
- Settlement and Payment: Once a claim is settled in favor of the passenger’s representatives, the airline company is obliged to pay the compensation. Usually, passengers receive their money within 1-2 months. However, it also depends on the internal procedures of a specific airline company.
From the moment of filing a claim up to receiving the compensation, the process may take weeks; the most complex cases can even last for a year. Passengers must be aware of all these points so as not to have false expectations regarding the claim’s timing. They must be prepared for possible external factors as well; these can be legal schedules and internal procedures that vary from company to company.
Flightright Alternatives
If you are still not sure about the Flightright compensation service, there are some similar alternatives out there for you. Every company applies its own approach and uses specific tools when working with such flight disruption cases. Yet, any of these has a firm priority — flight passengers’ rights and flawless compensation procedure. Check these alternatives to Flightright:
- Skycop;
- Airhelp;
- Flightrefunder.
Final Thoughts
As a company with massive experience in dealing with flight compensation cases and many positive Flightright reviews, you can consider the service of this platform for your needs. An intuitive interface allows you to fill out the form in a few clicks, while the customer support managers are always there to help you. Now, knowing the advantages of the Flightright company and its professional approach to clients, you can be confident in fast and successful case resolution.
FAQ
The answer to the question “is Flightright legit” is yes; you can be calm as to the legitimate status of FlightRight. The company has many positive reviews from customers reviews and dozens of successful resolutions of the cases.
Flightright is proud to say that its success rate in fighting the flight passengers’ rights is 99%.
Clients of the company do not have to worry about the financial risks while cooperating with the contract lawyers. In rare cases, when your case is either partially lost or completely lost — the company bears the costs. Only after the successful completion of the case, the clients need to pay costs (deducted from the compensation).