Delayed and cancelled flights are the most frequent problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations when passengers are eligible for compensation and assistance during flight disruption.
In this article, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers flying to or from Paris Charles de Gaulle Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
Paris Charles de Gaulle Airport Flight Delay Compensation
Passengers encountering flight delays at Paris Charles de Gaulle Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it complies with UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for delays caused by extraordinary circumstances outside their control.
Paris Charles de Gaulle Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Paris Charles de Gaulle Airport, according to EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Paris Charles de Gaulle Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Paris Charles de Gaulle Airport to anywhere | Yes | Yes |
Arrivals at Paris Charles de Gaulle Airport from inside the EU | Yes | No |
Arrivals at Paris Charles de Gaulle Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris Charles de Gaulle Airport
Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris Charles de Gaulle Airport, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
08.05.202510:25 | Delta Air Lines 8401 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.05.202510:25 | KLM 2084 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.05.202510:25 | Virgin Atlantic 6801 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.05.202509:30 | China Eastern Airlines 1887 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
08.05.202509:30 | Air France 1294 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
08.05.202509:30 | Air Austral 8294 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
08.05.202509:30 | SAS 9738 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
08.05.202509:30 | Kenya Airways 3830 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
08.05.202509:30 | Delta Air Lines 8638 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
07.05.202522:00 | KLM 2298 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
07.05.202522:00 | SAS 9997 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
07.05.202516:00 | Virgin Atlantic 3987 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202516:00 | KLM 6122 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202516:00 | Air France 3622 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202512:10 | Delta Air Lines 8586 | Charles De Gaulle (LFPG) (LFMN) | cancelled | Refunds |
07.05.202512:10 | Saudia 6039 | Charles De Gaulle (LFPG) (LFMN) | cancelled | Refunds |
07.05.202512:10 | Singapore Airlines 1870 | Charles De Gaulle (LFPG) (LFMN) | cancelled | Refunds |
07.05.202512:10 | Aeromexico 5915 | Charles De Gaulle (LFPG) (LFMN) | cancelled | Refunds |
07.05.202512:10 | Air Mauritius 9088 | Charles De Gaulle (LFPG) (LFMN) | cancelled | Refunds |
07.05.202512:10 | Air France 7306 | Charles De Gaulle (LFPG) (LFMN) | cancelled | Refunds |
07.05.202512:10 | Air France 286 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
07.05.202509:30 | Air France 186 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
07.05.202509:30 | KLM 2172 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
07.05.202504:21 | ASL Airlines Ireland 4038 | Charles De Gaulle (LFPG) Prague Vaclav Havel Airport (LKPR) | delayed | Refunds |
06.05.202514:25 | Air France 9565 | Charles De Gaulle (LFPG) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.05.202514:25 | Azores Airlines 513 | Charles De Gaulle (LFPG) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.05.202514:25 | TAP Air Portugal 6509 | Charles De Gaulle (LFPG) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
06.05.202510:25 | Delta Air Lines 8401 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202510:25 | Virgin Atlantic 6801 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202510:25 | KLM 2084 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202510:25 | Air France 338 | Charles De Gaulle (LFPG) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202509:30 | KLM 2172 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
06.05.202509:30 | Air France 186 | Charles De Gaulle (LFPG) Haneda Airport (RJTT) | delayed | Refunds |
05.05.202519:15 | easyJet 7074 | Charles De Gaulle (LFPG) Bristol (EGGD) | delayed | Refunds |
05.05.202517:40 | Delta Air Lines 8680 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202517:40 | Air Mauritius 9682 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202517:40 | Korean Air 6355 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202517:40 | Air France 1534 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202517:40 | Aeromexico 5719 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202517:10 | FedEx 8 | Charles De Gaulle (LFPG) (OMDW) | delayed | Refunds |
05.05.202515:35 | Air Algerie 1163 | Charles De Gaulle (LFPG) Guemar (DAUO) | delayed | Refunds |
05.05.202514:10 | Saudia 6091 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | Air Austral 8816 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | Delta Air Lines 8609 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | Gol 5195 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | Air France 1816 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | Kenya Airways 3788 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | WestJet 5132 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202514:10 | Aeromexico 5929 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202513:40 | Air Mauritius 9680 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | Air Austral 8234 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | WestJet 5032 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | Delta Air Lines 8626 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202513:40 | Air France 1234 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | Air France 662 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202513:40 | Aeromexico 6191 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | SAS 9984 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202513:40 | China Eastern Airlines 1669 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | Delta Air Lines 8468 | Charles De Gaulle (LFPG) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202513:40 | KLM 2286 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202513:20 | JetBlue Airways 6825 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202513:20 | Aer Lingus 525 | Charles De Gaulle (LFPG) Dublin International (EIDW) | delayed | Refunds |
05.05.202512:50 | easyJet 4685 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202512:20 | Delta Air Lines 8181 | Charles De Gaulle (LFPG) (FTTJ) | delayed | Refunds |
05.05.202512:20 | Air France 881 | Charles De Gaulle (LFPG) (FTTJ) | delayed | Refunds |
05.05.202512:20 | KLM 2255 | Charles De Gaulle (LFPG) (FTTJ) | delayed | Refunds |
05.05.202512:05 | Delta Air Lines 8268 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:05 | Kenya Airways 3166 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:05 | Gol 5186 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:05 | Air France 1392 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:05 | Air Mauritius 9674 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:05 | SAS 9737 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:05 | KLM 2047 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202511:45 | Delta Air Lines 225 | Charles De Gaulle (LFPG) (KBOS) | delayed | Refunds |
05.05.202511:25 | Icelandair 6014 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202511:25 | Qantas 8072 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202511:25 | Emirates 72 | Charles De Gaulle (LFPG) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202510:05 | Air Serbia 241 | Charles De Gaulle (LFPG) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202510:05 | JetBlue Airways 6421 | Charles De Gaulle (LFPG) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202510:05 | Air France 6290 | Charles De Gaulle (LFPG) Belgrade Nikola Tesla (LYBE) | delayed | Refunds |
05.05.202510:00 | KLM 6144 | Charles De Gaulle (LFPG) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202510:00 | Air France 3550 | Charles De Gaulle (LFPG) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202510:00 | Virgin Atlantic 3984 | Charles De Gaulle (LFPG) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202510:00 | Delta Air Lines 229 | Charles De Gaulle (LFPG) Detroit Metropolitan Wayne County (KDTW) | delayed | Refunds |
05.05.202509:55 | Brussels Airlines 3634 | Charles De Gaulle (LFPG) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202509:35 | Delta Air Lines 8638 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202509:35 | Air Austral 8294 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202509:35 | Air France 1294 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202509:35 | SAS 9738 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202509:35 | Kenya Airways 3830 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202509:35 | China Eastern Airlines 1887 | Charles De Gaulle (LFPG) Liszt Ferenc International (LHBP) | delayed | Refunds |
05.05.202509:20 | Air France 1284 | Charles De Gaulle (LFPG) Carthage (DTTA) | delayed | Refunds |
05.05.202509:20 | KLM 3563 | Charles De Gaulle (LFPG) Carthage (DTTA) | delayed | Refunds |
05.05.202509:20 | Delta Air Lines 8598 | Charles De Gaulle (LFPG) Carthage (DTTA) | delayed | Refunds |
05.05.202509:20 | Kenya Airways 3730 | Charles De Gaulle (LFPG) Carthage (DTTA) | delayed | Refunds |
05.05.202508:25 | China Eastern Airlines 1883 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:25 | Gol 5268 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:25 | Air France 1192 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:25 | KLM 2043 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:25 | Air Mauritius 9670 | Charles De Gaulle (LFPG) Euroairport France (LFSB) | delayed | Refunds |