Paris Charles de Gaulle Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most frequent problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations when passengers are eligible for compensation and assistance during flight disruption.

In this article, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.

Passenger Rights under EU 261/2004

According to EU Regulation 261/2004, passengers flying to or from Paris Charles de Gaulle Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:

• Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
• Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Passengers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.

Paris Charles de Gaulle Airport Flight Delay Compensation

Passengers encountering flight delays at Paris Charles de Gaulle Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it complies with UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for delays caused by extraordinary circumstances outside their control.

Paris Charles de Gaulle Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Paris Charles de Gaulle Airport, according to EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nonetheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.

Which Paris Charles de Gaulle Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Paris Charles de Gaulle Airport to anywhere	Yes	Yes
Arrivals at Paris Charles de Gaulle Airport from inside the EU	Yes	No
Arrivals at Paris Charles de Gaulle Airport from outside the EU	Yes	No

How to Claim Compensation from Paris Charles de Gaulle Airport

Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris Charles de Gaulle Airport, you may be entitled to compensation under European Union Regulation 261/2004.

To initiate your compensation claim, follow these steps:

1. Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.

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