Delayed and cancelled flights are the most frequent problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the situations when passengers are eligible for compensation and assistance during flight disruption.
In this article, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers flying to or from Paris Charles de Gaulle Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.
Paris Charles de Gaulle Airport Flight Delay Compensation
Passengers encountering flight delays at Paris Charles de Gaulle Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it complies with UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for delays caused by extraordinary circumstances outside their control.
Paris Charles de Gaulle Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Paris Charles de Gaulle Airport, according to EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Paris Charles de Gaulle Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Paris Charles de Gaulle Airport to anywhere | Yes | Yes |
| Arrivals at Paris Charles de Gaulle Airport from inside the EU | Yes | No |
| Arrivals at Paris Charles de Gaulle Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris Charles de Gaulle Airport
Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris Charles de Gaulle Airport, you may be entitled to compensation under European Union Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202510:25 | Virgin Atlantic 6801 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202510:25 | Delta Air Lines 8401 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202510:25 | KLM 2084 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
29.05.202509:35 | Delta Air Lines 8638 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202509:35 | China Eastern Airlines 1887 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202509:35 | SAS 9738 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202509:35 | Air Austral 8294 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202509:35 | Kenya Airways 3830 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202509:35 | Air France 1294 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
29.05.202509:30 | Air France 186 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
29.05.202509:30 | KLM 2172 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202522:00 | KLM 2298 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202522:00 | Air France 274 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202522:00 | SAS 9997 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202520:25 | Air Austral 976 | Charles De Gaulle (CDG) Dzaoudzi (DZA) | cancelled | Claim Refund |
28.05.202517:50 | easyJet 4669 | Charles De Gaulle (CDG) John Paul II Balice International (KRK) | delayed | Claim Refund |
28.05.202517:00 | Air France 718 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
28.05.202517:00 | KLM 2278 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
28.05.202517:00 | Delta Air Lines 8213 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
28.05.202516:00 | KLM 6122 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202516:00 | Air France 3622 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202516:00 | Delta Air Lines 81 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202516:00 | Virgin Atlantic 3987 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
28.05.202512:50 | easyJet 4685 | Charles De Gaulle (CDG) Liszt Ferenc International (BUD) | delayed | Claim Refund |
28.05.202511:25 | Emirates 72 | Charles De Gaulle (CDG) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
28.05.202511:25 | Qantas 8072 | Charles De Gaulle (CDG) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
28.05.202509:30 | Air France 186 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202509:30 | KLM 2172 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
28.05.202504:18 | ASL Airlines Ireland 4257 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
27.05.202523:40 | Cargo Air | Charles De Gaulle (CDG) Brussels Airport (BRU) | delayed | Claim Refund |
27.05.202516:00 | KLM 6122 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202516:00 | Air France 3622 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202516:00 | Virgin Atlantic 3987 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202512:50 | easyJet 4667 | Charles De Gaulle (CDG) John Paul II Balice International (KRK) | delayed | Claim Refund |
27.05.202510:25 | KLM 2084 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202510:25 | Delta Air Lines 8401 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202510:25 | Virgin Atlantic 6801 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202510:05 | easyJet 2774 | Charles De Gaulle (CDG) Bristol (BRS) | delayed | Claim Refund |
27.05.202507:00 | Zimex Aviation 501 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
27.05.202504:50 | FedEx 6093 | Charles De Gaulle (CDG) () | delayed | Claim Refund |
27.05.202503:50 | FedEx 5040 | Charles De Gaulle (CDG) () | delayed | Claim Refund |
26.05.202522:00 | SAS 9997 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
26.05.202522:00 | KLM 2298 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
26.05.202522:00 | Air France 274 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
26.05.202521:55 | Qantas 8076 | Charles De Gaulle (CDG) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202521:55 | Emirates 76 | Charles De Gaulle (CDG) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202521:55 | Garuda Indonesia 8840 | Charles De Gaulle (CDG) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202521:55 | Icelandair 6008 | Charles De Gaulle (CDG) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
26.05.202521:20 | Air France 1384 | Charles De Gaulle (CDG) Carthage (TUN) | delayed | Claim Refund |
26.05.202521:20 | KLM 2332 | Charles De Gaulle (CDG) Carthage (TUN) | delayed | Claim Refund |
26.05.202520:25 | Air Austral 976 | Charles De Gaulle (CDG) Dzaoudzi (DZA) | delayed | Claim Refund |
26.05.202517:00 | KLM 2278 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
26.05.202517:00 | Delta Air Lines 8213 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
26.05.202517:00 | Air France 718 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
26.05.202515:35 | Air France 1834 | Charles De Gaulle (CDG) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202515:35 | Air Mauritius 9686 | Charles De Gaulle (CDG) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202515:35 | Air Austral 8834 | Charles De Gaulle (CDG) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202515:35 | Delta Air Lines 8422 | Charles De Gaulle (CDG) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202515:35 | Aeromexico 5726 | Charles De Gaulle (CDG) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202515:35 | WestJet 5119 | Charles De Gaulle (CDG) Berlin Brandenburg Airport (SXF) | delayed | Claim Refund |
26.05.202514:05 | Azores Airlines 513 | Charles De Gaulle (CDG) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
26.05.202514:05 | Air France 9565 | Charles De Gaulle (CDG) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
26.05.202514:05 | TAP Air Portugal 6509 | Charles De Gaulle (CDG) Nordela (São Miguel Island) (PDL) | delayed | Claim Refund |
26.05.202511:50 | KLM 2255 | Charles De Gaulle (CDG) () | delayed | Claim Refund |
26.05.202511:50 | Delta Air Lines 8181 | Charles De Gaulle (CDG) () | delayed | Claim Refund |
26.05.202511:50 | Air France 881 | Charles De Gaulle (CDG) () | delayed | Claim Refund |
25.05.202522:35 | easyJet 2776 | Charles De Gaulle (CDG) Bristol (BRS) | delayed | Claim Refund |
25.05.202520:25 | Air Austral 976 | Charles De Gaulle (CDG) Dzaoudzi (DZA) | cancelled | Claim Refund |
25.05.202519:20 | ANA 216 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
25.05.202517:00 | Delta Air Lines 8213 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
25.05.202517:00 | Air France 718 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
25.05.202517:00 | KLM 2278 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
25.05.202516:10 | Air France 1184 | Charles De Gaulle (CDG) Carthage (TUN) | delayed | Claim Refund |
25.05.202516:10 | Delta Air Lines 8596 | Charles De Gaulle (CDG) Carthage (TUN) | delayed | Claim Refund |
25.05.202516:10 | KLM 2174 | Charles De Gaulle (CDG) Carthage (TUN) | delayed | Claim Refund |
25.05.202514:15 | Delta Air Lines 8408 | Charles De Gaulle (CDG) Palese (BRI) | delayed | Claim Refund |
25.05.202514:15 | Air France 1288 | Charles De Gaulle (CDG) Palese (BRI) | delayed | Claim Refund |
25.05.202514:15 | Kenya Airways 3351 | Charles De Gaulle (CDG) Palese (BRI) | delayed | Claim Refund |
25.05.202513:05 | Gol 5186 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | WestJet 5128 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | Delta Air Lines 8268 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | KLM 2047 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | Air Mauritius 9674 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | SAS 9737 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | Kenya Airways 3166 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202513:05 | Air France 1392 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
25.05.202511:35 | Nouvelair Tunisie 511 | Charles De Gaulle (CDG) Carthage (TUN) | delayed | Claim Refund |
25.05.202510:25 | Virgin Atlantic 6801 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202510:25 | KLM 2084 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202510:25 | Delta Air Lines 8401 | Charles De Gaulle (CDG) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202509:45 | Air Senegal 404 | Charles De Gaulle (CDG) Blaise Diagne International Airport (DSS) | delayed | Claim Refund |
24.05.202523:30 | Air France 406 | Charles De Gaulle (CDG) Arturo Merino Benitez (SCL) | delayed | Claim Refund |
24.05.202523:30 | KLM 2258 | Charles De Gaulle (CDG) Arturo Merino Benitez (SCL) | delayed | Claim Refund |
24.05.202522:00 | KLM 2298 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
24.05.202522:00 | SAS 9997 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
24.05.202522:00 | Air France 274 | Charles De Gaulle (CDG) Haneda Airport (HND) | delayed | Claim Refund |
24.05.202520:25 | Hi Fly 976 | Charles De Gaulle (CDG) Dzaoudzi (DZA) | delayed | Claim Refund |
24.05.202513:05 | Air France 1392 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
24.05.202513:05 | Kenya Airways 3166 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
24.05.202513:05 | WestJet 5192 | Charles De Gaulle (CDG) Euroairport France (MLH) | delayed | Claim Refund |
