Delayed and cancelled flights are the most frequent problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 defines the conditions under which passengers are entitled to compensation and assistance during flight disruption.
Here, you will find everything you need to know about European Union Regulation 261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers traveling to or from Paris-Orly Airport on flights operated by EU-based airlines have specific rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period;
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes;
- Hotel accommodation if necessary: When an overnight stay is necessary, the airline is obligated to offer assistance, including hotel stays and transport to and from the hotel;
- Ticket refund or alternative flight: Travelers can choose either a full refund of their ticket, including any extra costs, or rebooking on an alternative flight to their final destination;
- Compensation: If the delay did not result from extraordinary circumstances and remained within the airline’s control, passengers have the right to claim financial compensation ranging from €250 to €600, depending on the flight distance and length of the delay.
Paris-Orly Airport Flight Delay Compensation
Flyers facing flight delays at Paris-Orly Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances outside their control.
Paris-Orly Airport Flight Cancellation Compensation
In the event of a cancelled flight causing inconvenience at the Paris-Orly Airport, under EU 261, passengers may receive compensation of up to €600 if the airline informs them less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Paris-Orly Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying on a flight originating in the EU operated by an airline, you are covered by EU Regulation 261/2004, which defines your air passenger rights. This regulation applies to both domestic and international flights and ensures that you have certain rights in case of delays, flight cancellations, denied boarding, and other similar situations. Here’s a more detailed table of which situations are protected by EU Regulation 261:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Paris-Orly Airport to anywhere | Yes | Yes |
| Arrivals at Paris-Orly Airport from inside the EU | Yes | No |
| Arrivals at Paris-Orly Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris-Orly Airport
Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Paris-Orly Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will make every effort to get you your compensation. You are only charged if we win your case.
It is important to note that the compensation claim process requires documents such as booking confirmation and boarding pass.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.12.202517:40 | TAP Air Portugal 437 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
08.12.202517:40 | Azores Airlines 8266 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
08.12.202517:40 | Azul 7334 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
08.12.202517:35 | Iberia 5676 | Orly (PAR) Valencia (VLC) | Delayed | Claim Refund |
08.12.202517:35 | Vueling 8155 | Orly (PAR) Valencia (VLC) | Delayed | Claim Refund |
08.12.202516:20 | French Bee | Orly (PAR) San Francisco International (SFO) | Delayed | Claim Refund |
08.12.202516:00 | Air Europa 2251 | Orly (PAR) Blagnac (TLS) | Delayed | Claim Refund |
08.12.202516:00 | Air France 6116 | Orly (PAR) Blagnac (TLS) | Delayed | Claim Refund |
08.12.202515:35 | Corsair 984 | Orly (PAR) Felix Houphouet Boigny (ABJ) | Delayed | Claim Refund |
08.12.202515:30 | Vueling 6252 | Orly (PAR) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
08.12.202515:30 | Qatar Airways 3797 | Orly (PAR) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
08.12.202515:30 | Iberia 5420 | Orly (PAR) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
08.12.202513:50 | Transavia 3030 | Orly (PAR) Sale (RBA) | Delayed | Claim Refund |
08.12.202513:30 | Transavia 3008 | Orly (PAR) Agadir Almassira (AGA) | Delayed | Claim Refund |
08.12.202513:00 | Fly2Sky 1011 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
08.12.202512:45 | Corsair 924 | Orly (PAR) Lamentin (FDF) | Delayed | Claim Refund |
08.12.202512:40 | Transavia 7646 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
08.12.202512:35 | Air France 6212 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
08.12.202512:10 | Royal Air Maroc 761 | Orly (PAR) Mohamed V (CAS) | Delayed | Claim Refund |
08.12.202512:00 | Chalair 1552 | Orly (PAR) Aurillac (AUR) | Delayed | Claim Refund |
08.12.202511:50 | Transavia 7604 | Orly (PAR) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
08.12.202511:45 | Air France 750 | Orly (PAR) Le Raizet (PTP) | Delayed | Claim Refund |
08.12.202511:45 | KLM 2260 | Orly (PAR) Le Raizet (PTP) | Delayed | Claim Refund |
08.12.202511:05 | Air France 6208 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
08.12.202511:00 | easyJet 4827 | Orly (PAR) Linate (MIL) | Delayed | Claim Refund |
08.12.202510:25 | easyJet 4863 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
07.12.202521:55 | Vueling 8017 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202521:55 | Miami Air International 5629 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202521:55 | Qatar Airways 3758 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202521:55 | Iberia 5207 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202521:35 | Air France 6230 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
07.12.202521:05 | Air Corsica 787 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
07.12.202521:05 | Air France 4466 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
07.12.202520:45 | Royal Air Maroc 651 | Orly (PAR) Les Anglades (OUD) | Delayed | Claim Refund |
07.12.202520:35 | Azul 7344 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
07.12.202520:35 | Azores Airlines 8935 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
07.12.202520:35 | TAP Air Portugal 439 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
07.12.202520:35 | LOT – Polish Airlines 4777 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
07.12.202520:35 | Royal Air Maroc 781 | Orly (PAR) Sale (RBA) | Delayed | Claim Refund |
07.12.202520:10 | Royal Air Maroc 751 | Orly (PAR) Mohamed V (CAS) | Delayed | Claim Refund |
07.12.202519:55 | Air Caraibes 6700 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
07.12.202519:55 | Air Caraibes 700 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
07.12.202519:05 | easyJet 4849 | Orly (PAR) Blagnac (TLS) | Delayed | Claim Refund |
07.12.202518:45 | Tunisair 723 | Orly (PAR) Carthage (TUN) | Delayed | Claim Refund |
07.12.202518:25 | Transavia 4088 | Orly (PAR) Franz Josef Strauss (MUC) | Delayed | Claim Refund |
07.12.202518:20 | Qatar Airways 3737 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202518:20 | Miami Air International 5621 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202518:20 | Iberia 5199 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
07.12.202518:05 | Vueling 8031 | Orly (PAR) Bilbao (BIO) | Delayed | Claim Refund |
07.12.202518:05 | Iberia 5616 | Orly (PAR) Bilbao (BIO) | Delayed | Claim Refund |
07.12.202518:00 | Tunisair 441 | Orly (PAR) Carthage (TUN) | Delayed | Claim Refund |
07.12.202517:55 | Transavia 4388 | Orly (PAR) Vienna International (VIE) | Delayed | Claim Refund |
07.12.202517:55 | Transavia 4628 | Orly (PAR) Valencia (VLC) | Delayed | Claim Refund |
07.12.202517:15 | Aeromexico 6911 | Orly (PAR) Barajas (MAD) | Delayed | Claim Refund |
07.12.202517:15 | Air Europa 1222 | Orly (PAR) Barajas (MAD) | Delayed | Claim Refund |
07.12.202517:15 | China Eastern Airlines 4951 | Orly (PAR) Barajas (MAD) | Delayed | Claim Refund |
07.12.202517:15 | Azul 7865 | Orly (PAR) Barajas (MAD) | Delayed | Claim Refund |
07.12.202516:45 | Air Corsica 1206 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
07.12.202516:45 | Air France 7590 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
07.12.202513:00 | Air Algerie 1011 | Orly (PAR) Houari Boumediene (ALG) | cancelled | Claim Refund |
07.12.202512:10 | Air France 6212 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
07.12.202512:10 | Air France 6212 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
07.12.202509:35 | easyJet 4184 | Orly (PAR) Capodichino (NAP) | Delayed | Claim Refund |
07.12.202509:10 | easyJet 1632 | Orly (PAR) Cote D’azur International Airport (NCE) | cancelled | Claim Refund |
07.12.202508:55 | Transavia 3030 | Orly (PAR) Sale (RBA) | Delayed | Claim Refund |
07.12.202508:30 | Transavia | Orly (PAR) Kittila (KTT) | Delayed | Claim Refund |
07.12.202508:20 | Transavia 8938 | Orly (PAR) Habib Bourguiba (MIR) | Delayed | Claim Refund |
07.12.202508:10 | Transavia 7268 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
07.12.202508:00 | easyJet 4823 | Orly (PAR) Marco Polo (VCE) | Delayed | Claim Refund |
07.12.202508:00 | Royal Air Maroc 777 | Orly (PAR) Mohamed V (CAS) | Delayed | Claim Refund |
07.12.202508:00 | Transavia 3070 | Orly (PAR) Boukhalef (TNG) | Delayed | Claim Refund |
07.12.202507:50 | Air France 6204 | Orly (PAR) Cote D’azur International Airport (NCE) | Delayed | Claim Refund |
07.12.202507:50 | Transavia 3050 | Orly (PAR) Sais (FEZ) | Delayed | Claim Refund |
07.12.202507:40 | Air Algerie 1009 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
07.12.202506:35 | Transavia 4250 | Orly (PAR) Beirut Rafic Hariri Airport (BEY) | Delayed | Claim Refund |
06.12.202517:40 | Azul 7334 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
06.12.202517:40 | TAP Air Portugal 437 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
06.12.202517:40 | Azores Airlines 8266 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
06.12.202517:35 | Transavia 7608 | Orly (PAR) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
06.12.202517:00 | Air Algerie 1113 | Orly (PAR) Bejaia (BJA) | Delayed | Claim Refund |
06.12.202515:30 | Air Caraibes 702 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
06.12.202515:30 | Air Caraibes 6702 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
06.12.202506:45 | Transavia 7600 | Orly (PAR) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
05.12.202521:25 | easyJet 7722 | Orly (PAR) Francisco Sá Carneiro (OPO) | Delayed | Claim Refund |
05.12.202521:10 | Air France 6126 | Orly (PAR) Blagnac (TLS) | Delayed | Claim Refund |
05.12.202520:35 | Royal Air Maroc 781 | Orly (PAR) Sale (RBA) | Delayed | Claim Refund |
05.12.202520:25 | easyJet 4092 | Orly (PAR) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
05.12.202520:15 | Air France 6008 | Orly (PAR) Marseille Provence Airport (MRS) | Delayed | Claim Refund |
05.12.202519:45 | Air France 7012 | Orly (PAR) () | Delayed | Claim Refund |
05.12.202519:45 | Chalair 1936 | Orly (PAR) () | Delayed | Claim Refund |
05.12.202518:50 | Twin Jet 88 | Orly (PAR) Loudes (LPY) | Delayed | Claim Refund |
05.12.202517:20 | Air France 648 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
05.12.202517:20 | KLM 2240 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
05.12.202507:05 | Air France 6202 | Orly (PAR) Cote D’azur International Airport (NCE) | cancelled | Claim Refund |
05.12.202506:40 | Azul 7350 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
05.12.202506:40 | LATAM Airlines 6921 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
05.12.202506:40 | Azores Airlines 8387 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
05.12.202506:40 | TAP Air Portugal 441 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
04.12.202521:30 | Vueling 6260 | Orly (PAR) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
04.12.202521:30 | Iberia 5539 | Orly (PAR) Leonardo Da Vinci (Fiumicino) (ROM) | Delayed | Claim Refund |
