Delayed and cancelled flights are the most common problems experienced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations when passengers are eligible for compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers traveling to or from Paris-Orly Airport on flights operated by EU-based airlines have specific rights in case of significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Paris-Orly Airport Flight Delay Compensation
Passengers facing flight delays at Paris-Orly Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances beyond their control.
Paris-Orly Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Paris-Orly Airport, under EU 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Paris-Orly Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Paris-Orly Airport to anywhere | Yes | Yes |
Arrivals at Paris-Orly Airport from inside the EU | Yes | No |
Arrivals at Paris-Orly Airport from outside the EU | Yes | No |
How to Claim Compensation from Paris-Orly Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Paris-Orly Airport, you could be eligible for compensation under EU 261/2004.
To initiate a compensation claim, follow these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will strive to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Flight number | Route | Status | Compensation |
---|---|---|---|---|
29.06.202521:50 | Air France 4466 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
29.06.202521:50 | Volotea 1493 | Orly (PAR) Sandro Pertini (caselle) (TRN) | Delayed | Claim Refund |
29.06.202521:50 | Air Corsica 787 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
29.06.202521:00 | Air Madagascar 7053 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
29.06.202521:00 | Corsair 774 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
29.06.202519:20 | easyJet 4847 | Orly (PAR) Blagnac (TLS) | Delayed | Claim Refund |
29.06.202519:00 | Transavia 3630 | Orly (PAR) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
29.06.202517:45 | Air France 4465 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
29.06.202517:45 | Air Corsica 785 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
29.06.202516:45 | Air France 7590 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
29.06.202516:45 | Air Corsica 1206 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
29.06.202513:35 | Air Algerie 1087 | Orly (PAR) Zenata (TLM) | Delayed | Claim Refund |
29.06.202506:30 | easyJet 4891 | Orly (PAR) Dubrovnik (DBV) | Delayed | Claim Refund |
28.06.202522:05 | Iberia 5254 | Orly (PAR) Alicante El Altet (ALC) | cancelled | Claim Refund |
28.06.202522:05 | Vueling 8322 | Orly (PAR) Alicante El Altet (ALC) | cancelled | Claim Refund |
28.06.202521:50 | Transavia France 4740 | Orly (PAR) Sur Reina Sofia (TCI) | cancelled | Claim Refund |
28.06.202521:40 | Royal Air Maroc 751 | Orly (PAR) Mohamed V (CAS) | cancelled | Claim Refund |
28.06.202520:20 | Transavia 7000 | Orly (PAR) Biarritz Parme (BIQ) | Delayed | Claim Refund |
28.06.202520:10 | Air Algerie 1007 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
28.06.202520:05 | Air Corsica 5330 | Orly (PAR) Campo Dell Oro (AJA) | Delayed | Claim Refund |
28.06.202520:05 | Air France 4455 | Orly (PAR) Campo Dell Oro (AJA) | Delayed | Claim Refund |
28.06.202519:45 | Tunisair 655 | Orly (PAR) Djerba-Zarzis (DJE) | cancelled | Claim Refund |
28.06.202519:40 | Volotea 1785 | Orly (PAR) Valerio Catullo (VRN) | Delayed | Claim Refund |
28.06.202519:00 | Transavia 3630 | Orly (PAR) Nikos Kazantzakis Airport (HER) | Delayed | Claim Refund |
28.06.202518:55 | Vueling 8013 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
28.06.202518:55 | Qatar Airways 4682 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
28.06.202518:55 | Iberia 5193 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
28.06.202518:30 | Vueling 6950 | Orly (PAR) Son Sant Joan Airport (PMI) | Delayed | Claim Refund |
28.06.202518:30 | Iberia 5180 | Orly (PAR) Son Sant Joan Airport (PMI) | Delayed | Claim Refund |
28.06.202518:20 | Air Corsica 785 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
28.06.202518:20 | Air France 4465 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
28.06.202517:50 | easyJet 4865 | Orly (PAR) () | Delayed | Claim Refund |
28.06.202517:35 | Royal Air Maroc 765 | Orly (PAR) Mohamed V (CAS) | Delayed | Claim Refund |
28.06.202517:30 | Transavia France 7608 | Orly (PAR) Francisco Sá Carneiro (OPO) | cancelled | Claim Refund |
28.06.202517:30 | Air Caraibes 648 | Orly (PAR) Cancún International (CUN) | Delayed | Claim Refund |
28.06.202517:10 | Vueling 2846 | Orly (PAR) Ibiza (IBZ) | Delayed | Claim Refund |
28.06.202517:10 | easyJet 4891 | Orly (PAR) Dubrovnik (DBV) | Delayed | Claim Refund |
28.06.202517:10 | Iberia 5071 | Orly (PAR) Ibiza (IBZ) | Delayed | Claim Refund |
28.06.202516:55 | Air Algerie 1005 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
28.06.202516:55 | Transavia France 7288 | Orly (PAR) Bejaia (BJA) | cancelled | Claim Refund |
28.06.202516:35 | Azul 7198 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
28.06.202516:35 | Azores Airlines 8927 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
28.06.202516:35 | TAP Air Portugal 435 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
28.06.202516:05 | Transavia 7260 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
28.06.202515:45 | Royal Air Maroc 783 | Orly (PAR) Sale (RBA) | Delayed | Claim Refund |
28.06.202515:40 | Transavia 1060 | Orly (PAR) Nea Anchialos (VOL) | Delayed | Claim Refund |
28.06.202515:35 | Transavia 7262 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
28.06.202515:30 | Vueling 8003 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
28.06.202515:30 | Iberia 5185 | Orly (PAR) El Prat De Llobregat (BCN) | Delayed | Claim Refund |
28.06.202515:20 | Transavia 7658 | Orly (PAR) Lisbon Portela (LIS) | Delayed | Claim Refund |
28.06.202515:20 | Transavia 7256 | Orly (PAR) Es Senia (ORN) | Delayed | Claim Refund |
28.06.202515:20 | Transavia 7256 | Orly (PAR) Es Senia (ORN) | Delayed | Claim Refund |
28.06.202515:15 | Vueling 1501 | Orly (PAR) Peretola (FLR) | Delayed | Claim Refund |
28.06.202515:15 | Iberia 5015 | Orly (PAR) Peretola (FLR) | Delayed | Claim Refund |
28.06.202515:10 | Air France | Orly (PAR) Charles De Gaulle (PAR) | Delayed | Claim Refund |
28.06.202514:55 | Air France 4441 | Orly (PAR) Campo Dell Oro (AJA) | Delayed | Claim Refund |
28.06.202514:55 | Air Corsica 531 | Orly (PAR) Campo Dell Oro (AJA) | Delayed | Claim Refund |
28.06.202514:50 | Volotea 1683 | Orly (PAR) Falconara (AOI) | Delayed | Claim Refund |
28.06.202514:20 | Pegasus 1134 | Orly (PAR) Sabiha Gokcen (IST) | Delayed | Claim Refund |
28.06.202514:20 | flynas 5134 | Orly (PAR) Sabiha Gokcen (IST) | Delayed | Claim Refund |
28.06.202514:20 | Royal Air Maroc 757 | Orly (PAR) Mohamed V (CAS) | Delayed | Claim Refund |
28.06.202514:10 | Transavia 3940 | Orly (PAR) Milano Malpensa (MIL) | Delayed | Claim Refund |
28.06.202514:10 | Transavia 7264 | Orly (PAR) Houari Boumediene (ALG) | Delayed | Claim Refund |
28.06.202514:00 | Transavia 7678 | Orly (PAR) Faro (FAO) | Delayed | Claim Refund |
28.06.202513:55 | Air Algerie 1113 | Orly (PAR) Bejaia (BJA) | Delayed | Claim Refund |
28.06.202512:50 | Air Algerie 1109 | Orly (PAR) Setif (QSF) | Delayed | Claim Refund |
28.06.202512:40 | Air Algerie 1061 | Orly (PAR) Es Senia (ORN) | Delayed | Claim Refund |
28.06.202511:45 | Tunisair 635 | Orly (PAR) Djerba-Zarzis (DJE) | cancelled | Claim Refund |
28.06.202509:30 | Transavia 8392 | Orly (PAR) Djerba-Zarzis (DJE) | Delayed | Claim Refund |
28.06.202509:25 | Transavia 7024 | Orly (PAR) Le Palyvestre (TLN) | Delayed | Claim Refund |
28.06.202507:00 | Transavia 3900 | Orly (PAR) Comiso (CIY) | Delayed | Claim Refund |
28.06.202506:30 | Transavia 7290 | Orly (PAR) Zenata (TLM) | Delayed | Claim Refund |
27.06.202521:00 | easyJet 5154 | Orly (PAR) Berlin Brandenburg Airport (BER) | Delayed | Claim Refund |
27.06.202521:00 | Corsair 772 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202520:30 | USC 723 | Orly (PAR) Carthage (TUN) | Delayed | Claim Refund |
27.06.202520:05 | Chalair 1556 | Orly (PAR) Aurillac (AUR) | Delayed | Claim Refund |
27.06.202519:55 | Air Caraibes 6700 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202519:55 | French Bee 700 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202519:45 | Air France 7012 | Orly (PAR) () | Delayed | Claim Refund |
27.06.202519:45 | Chalair 1936 | Orly (PAR) () | Delayed | Claim Refund |
27.06.202518:15 | Air Algerie 1145 | Orly (PAR) Les Salines (AAE) | Delayed | Claim Refund |
27.06.202517:15 | Corsair 906 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202516:30 | KLM 2240 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202516:30 | French Bee 702 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202516:30 | Air Caraibes 6702 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202516:30 | Air France 648 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
27.06.202515:30 | Transavia 8098 | Orly (PAR) Sfax Thyna (SFA) | Delayed | Claim Refund |
27.06.202513:55 | Corsair 872 | Orly (PAR) Bamako (BKO) | Delayed | Claim Refund |
27.06.202513:35 | Air France 3988 | Orly (PAR) Palese (BRI) | Delayed | Claim Refund |
27.06.202513:20 | Transavia 8602 | Orly (PAR) Djerba-Zarzis (DJE) | Delayed | Claim Refund |
27.06.202513:20 | Volotea 2322 | Orly (PAR) Costa Smeralda (OLB) | Delayed | Claim Refund |
27.06.202512:50 | Transavia 6670 | Orly (PAR) Djerba-Zarzis (DJE) | Delayed | Claim Refund |
27.06.202509:25 | Air France 4462 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
27.06.202509:25 | Air Corsica 781 | Orly (PAR) Poretta (BIA) | Delayed | Claim Refund |
27.06.202507:10 | Transavia 3110 | Orly (PAR) Ouarzazate (OZZ) | Delayed | Claim Refund |
26.06.202521:20 | Royal Air Maroc 651 | Orly (PAR) Les Anglades (OUD) | Delayed | Claim Refund |
26.06.202521:00 | Air France 642 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
26.06.202521:00 | KLM 2240 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
26.06.202521:00 | Corsair 774 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |
26.06.202521:00 | Air Madagascar 7053 | Orly (PAR) Gillot (RUN) | Delayed | Claim Refund |