Flight delays and cancellations are the most frequent problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the conditions when passengers are eligible for compensation and assistance during flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers arriving at Orlando International Airport from EU countries or departing from Orlando International Airport to anywhere on flights operated by EU-based airlines have certain rights. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
Orlando International Airport Flight Delay Compensation
Travelers experiencing flight delays at Orlando International Airport might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it complies with UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
Orlando International Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Orlando International Airport, according to EU 261/2004, passengers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can refer to the table below to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances beyond their control, such as extreme weather conditions or air traffic control strikes.
Which Orlando International Airport Flights are Covered by EU261?
While Orlando International Airport is not within the EU, European Union Regulation 261/2004 may still apply to some flights. Passengers arriving at Orlando International Airport from EU countries or departing from Orlando International Airport to anywhere on flights operated by airlines from the EU are protected by EU 261.
Therefore, despite their geographic location outside the EU, certain flights from Orlando International Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Orlando International Airport to anywhere | Yes | No |
| Arrivals at Orlando International Airport from inside the EU | Yes | No |
| Arrivals at Orlando International Airport from outside the EU | No | No |
How to Claim Compensation from Orlando International Airport
Flight delays and cancellations are common due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Orlando International Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will strive to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
28.05.202511:30 | Southwest Airlines 2225 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
27.05.202521:10 | American Airlines 7768 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
27.05.202521:10 | Gol 7601 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
27.05.202521:05 | UPS Airlines 1335 | Orlando International (MCO) () | delayed | Claim Refund |
27.05.202519:15 | Southwest Airlines 2644 | Orlando International (MCO) () | delayed | Claim Refund |
27.05.202518:55 | Delta Air Lines | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202518:55 | LATAM Airlines 6153 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202518:55 | Delta Air Lines 328 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
27.05.202515:30 | Flexjet 377 | Orlando International (MCO) Des Moines International (DSM) | delayed | Claim Refund |
27.05.202511:30 | Southwest Airlines 2225 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
26.05.202523:12 | Frontier Airlines 1954 | Orlando International (MCO) Borinquen (BQN) | delayed | Claim Refund |
26.05.202522:05 | JetBlue Airways 430 | Orlando International (MCO) Borinquen (BQN) | delayed | Claim Refund |
26.05.202522:05 | Azul 7671 | Orlando International (MCO) Borinquen (BQN) | delayed | Claim Refund |
26.05.202521:10 | Gol 7601 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
26.05.202521:10 | American Airlines 7768 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
26.05.202520:25 | Southwest Airlines 4573 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
26.05.202520:25 | Southwest Airlines 2428 | Orlando International (MCO) San Antonio International (SAT) | delayed | Claim Refund |
26.05.202519:05 | Southwest Airlines 4134 | Orlando International (MCO) () | delayed | Claim Refund |
26.05.202518:55 | Delta Air Lines 328 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202518:55 | LATAM Airlines 6590 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
26.05.202518:35 | flyExclusive 843 | Orlando International (MCO) Palm Beach International Airport (PBI) | delayed | Claim Refund |
26.05.202509:00 | JetBlue Airways 1886 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
26.05.202509:00 | Azul 7648 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
25.05.202523:12 | Frontier Airlines 1954 | Orlando International (MCO) Borinquen (BQN) | delayed | Claim Refund |
25.05.202518:55 | LATAM Airlines 6590 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202516:39 | Alaska Airlines 419 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202516:39 | Air Tahiti Nui 2375 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202516:39 | Hawaiian Airlines 6238 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202513:57 | Spirit Airlines 2393 | Orlando International (MCO) Westmoreland County (LBE) | delayed | Claim Refund |
25.05.202513:06 | JetBlue Airways 605 | Orlando International (MCO) () | delayed | Claim Refund |
25.05.202510:00 | Air Tahiti Nui 2391 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202510:00 | Alaska Airlines 917 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202510:00 | Finnair 4580 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202510:00 | Hawaiian Airlines 6239 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
25.05.202509:00 | JetBlue Airways 1886 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
25.05.202509:00 | Azul 7648 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
25.05.202508:20 | UPS Airlines 5327 | Orlando International (MCO) () | delayed | Claim Refund |
25.05.202508:05 | Southwest Airlines 4047 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
24.05.202518:55 | LATAM Airlines 6153 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
24.05.202516:05 | Breeze Airways 248 | Orlando International (MCO) Capital (SPI) | delayed | Claim Refund |
24.05.202508:40 | Southwest Airlines 4148 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
24.05.202507:05 | Hawaiian Airlines 6237 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
24.05.202507:05 | Jet Linx Aviation 6323 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
24.05.202507:05 | Air Tahiti Nui 2476 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
24.05.202506:58 | FedEx 1489 | Orlando International (MCO) Palm Beach International Airport (PBI) | delayed | Claim Refund |
24.05.202506:22 | Flexjet 454 | Orlando International (MCO) Dekalb-Peachtree (PDK) | delayed | Claim Refund |
23.05.202521:10 | Gol 7601 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
23.05.202521:10 | American Airlines 7768 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
23.05.202520:35 | Southwest Airlines 4573 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
23.05.202507:05 | Alaska Airlines (Seattle Kraken Livery) 395 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
23.05.202507:05 | Air Tahiti Nui 2476 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
23.05.202507:05 | Jet Linx Aviation 6323 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
23.05.202507:05 | Hawaiian Airlines 6162 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
22.05.202521:05 | UPS Airlines 1335 | Orlando International (MCO) () | delayed | Claim Refund |
22.05.202521:02 | Frontier Airlines 2742 | Orlando International (MCO) Trenton Mercer Airport (TTN) | delayed | Claim Refund |
22.05.202521:02 | Volaris 2388 | Orlando International (MCO) Trenton Mercer Airport (TTN) | delayed | Claim Refund |
22.05.202510:22 | Flexjet 455 | Orlando International (MCO) Dekalb-Peachtree (PDK) | delayed | Claim Refund |
22.05.202508:10 | Southwest Airlines 1659 | Orlando International (MCO) San Antonio International (SAT) | delayed | Claim Refund |
22.05.202507:05 | Air Tahiti Nui 2476 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
22.05.202507:05 | Alaska Airlines 395 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
22.05.202507:05 | Hawaiian Airlines 6162 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
22.05.202507:05 | Jet Linx Aviation 6323 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
22.05.202506:10 | Frontier Airlines 3262 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
22.05.202500:35 | Breeze Airways 9246 | Orlando International (MCO) Tampa International (TPA) | delayed | Claim Refund |
21.05.202520:50 | UPS Airlines 1329 | Orlando International (MCO) () | delayed | Claim Refund |
21.05.202516:39 | Air Tahiti Nui 2375 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
21.05.202516:39 | Hawaiian Airlines 6238 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
21.05.202510:00 | Air Tahiti Nui 2391 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
21.05.202510:00 | Finnair 4580 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
21.05.202510:00 | Hawaiian Airlines 6239 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
21.05.202509:40 | PlaneSense 40 | Orlando International (MCO) Palm Beach International Airport (PBI) | delayed | Claim Refund |
21.05.202509:05 | Delta Air Lines 347 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202513:06 | JetBlue Airways 605 | Orlando International (MCO) () | delayed | Claim Refund |
20.05.202511:30 | Southwest Airlines 2225 | Orlando International (MCO) Buffalo Niagara International (BUF) | delayed | Claim Refund |
20.05.202510:00 | Air Tahiti Nui 2391 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202510:00 | Hawaiian Airlines 6239 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202510:00 | Alaska Airlines 917 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202509:05 | Delta Air Lines 347 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202507:05 | Air Tahiti Nui 2476 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202507:05 | Hawaiian Airlines 6162 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
20.05.202507:05 | Jet Linx Aviation 6323 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202521:55 | JetBlue Airways 430 | Orlando International (MCO) Borinquen (BQN) | delayed | Claim Refund |
19.05.202521:55 | Azul 7671 | Orlando International (MCO) Borinquen (BQN) | delayed | Claim Refund |
19.05.202521:25 | Southwest Airlines 4457 | Orlando International (MCO) Nashville International (BNA) | delayed | Claim Refund |
19.05.202521:10 | Gol 7601 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
19.05.202521:10 | American Airlines 7768 | Orlando International (MCO) Presidente Juscelino Kubitschek (BSB) | delayed | Claim Refund |
19.05.202519:30 | NetJets Aviation | Orlando International (MCO) John Paul II Balice International (KRK) | delayed | Claim Refund |
19.05.202518:00 | Southwest Airlines 379 | Orlando International (MCO) Nashville International (BNA) | delayed | Claim Refund |
19.05.202516:39 | Air Tahiti Nui 2375 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202516:39 | Hawaiian Airlines 6238 | Orlando International (MCO) Seattle-Tacoma International (SEA) | delayed | Claim Refund |
19.05.202515:52 | TAP Air Portugal 4472 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | Azul 7670 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | Aer Lingus 5301 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | Icelandair 7814 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | British Airways 8366 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | Qatar Airways 4117 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | Turkish Airlines 8986 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | Hawaiian Airlines 2348 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | El Al 8541 | Orlando International (MCO) () | delayed | Claim Refund |
19.05.202515:52 | JetBlue Airways 2052 | Orlando International (MCO) () | delayed | Claim Refund |
