London City Airport Flight Delay and Cancellation Compensation

Delayed and cancelled flights are the most frequent issues experienced by travelers. Luckily, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 specifies the conditions in which passengers are eligible for compensation and assistance in cases of flight disruption.

Here, you will find everything you need to know about European Union Regulation 261 and under what circumstances you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers traveling to or from London City Airport on flights operated by EU-based airlines have certain rights if they experience significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Passengers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.

London City Airport Flight Delay Compensation

Travelers encountering flight delays at London City Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances beyond their control.

London City Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the London City Airport, according to EU Regulation 261, travelers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation may still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the duration of the delay. You can refer to the following table to figure out the compensation amount you are entitled to:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.

Which London City Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from London City Airport to anywhere	Yes	Yes
Arrivals at London City Airport from inside the EU	Yes	No
Arrivals at London City Airport from outside the EU	Yes	No

How to Claim Compensation from London City Airport

Flight cancellations and delays often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at London City Airport, you could be eligible for compensation under EU Regulation 261/2004.

To initiate your compensation claim, follow these steps:

1. Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
2. Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to secure your compensation. You only incur a fee if we win your case.

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