Liverpool John Lennon Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Cancelled and delayed flights are the most common issues experienced by travelers. Fortunately, the European Union has EU Regulation 261, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 outlines the conditions under which passengers are entitled to compensation and assistance during flight disruption.

In this article, you will discover everything you need to know about Regulation EU261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers departing from or arriving at Liverpool John Lennon Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:

  • Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
  • Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: If an overnight stay is necessary, the airline is obligated to provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: According to the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.

Liverpool John Lennon Airport Flight Delay Compensation

Travelers facing flight delays at Liverpool John Lennon Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it adheres to UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances beyond their control.

Liverpool John Lennon Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Liverpool John Lennon Airport, under EU 261, flyers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation could still be available even when you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the length of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.

Which Liverpool John Lennon Airport Flights are Covered by EU261?

If you are departing from an airport in the European Union and traveling on an airline flight from the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Liverpool John Lennon Airport to anywhereYesYes
Arrivals at Liverpool John Lennon Airport from inside the EUYesNo
Arrivals at Liverpool John Lennon Airport Airport from outside the EUYesNo

How to Claim Compensation from Liverpool John Lennon Airport

Flight disruptions often occur due to factors such as adverse weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Liverpool John Lennon Airport, you may be entitled to compensation under EU Regulation 261/2004.

To initiate a compensation claim, take the following steps:

  1. Fill in this form. You’ll need to provide details like your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will make every effort to get you your compensation. You only incur a fee if we win your case.

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