Cancelled and delayed flights are the most frequent problems faced by travelers. Fortunately, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the situations when passengers are entitled to compensation and assistance during flight disruption.
In this article, you will discover everything you need to know about European Union Regulation 261 and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, travelers departing from or arriving at Glasgow Airport on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation between €250 to €600.
Glasgow Airport Flight Delay Compensation
Flyers encountering flight delays at Glasgow Airport might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it follows UK and EU regulations. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances outside their control.
Glasgow Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Glasgow Airport, according to EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation might still be available even though you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for cancellations caused by extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Glasgow Airport Flights are Covered by EU261?
When you’re departing from an airport in the European Union and flying with an airline flight from the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Glasgow Airport to anywhere | Yes | Yes |
| Arrivals at Glasgow Airport from inside the EU | Yes | No |
| Arrivals at Glasgow Airport Airport from outside the EU | Yes | No |
How to Claim Compensation from Glasgow Airport
Flight disruptions often occur due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you experience a flight disruption at Glasgow Airport, you may be entitled to compensation under EU 261/2004.
To initiate a compensation claim, take the following steps:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will make every effort to get you your compensation. You only pay us if we win your case.