Delayed and cancelled flights are the most common problems faced by travelers. Fortunately, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the situations when passengers are eligible for compensation and assistance in cases of flight disruption.
Here, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers traveling to or from Frankfurt Airport on flights operated by EU-based airlines have certain rights when facing significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Depending on the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
Frankfurt Airport Flight Delay Compensation
Flyers encountering flight delays at Frankfurt Airport may be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is decided by the cause of the delay and whether it complies with UK and EU regulations. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays caused by extraordinary circumstances outside their control.
Frankfurt Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Frankfurt Airport, according to EU 261, passengers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the flight distance and the duration of the delay. You can check the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Frankfurt Airport Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight originating in the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Frankfurt Airport to anywhere | Yes | Yes |
| Arrivals at Frankfurt Airport from inside the EU | Yes | No |
| Arrivals at Frankfurt Airport from outside the EU | Yes | No |
How to Claim Compensation from Frankfurt Airport
Flight delays and cancellations are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Frankfurt Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202520:50 | Singapore Airlines 2122 | Frankfurt International Airport (FRA) Blagnac (TLS) | delayed | Claim Refund |
29.05.202520:50 | United Airlines 9274 | Frankfurt International Airport (FRA) Blagnac (TLS) | delayed | Claim Refund |
29.05.202520:50 | Cityjet 1462 | Frankfurt International Airport (FRA) Brnik (LJU) | delayed | Claim Refund |
29.05.202520:50 | Lufthansa 1100 | Frankfurt International Airport (FRA) Blagnac (TLS) | delayed | Claim Refund |
29.05.202520:50 | ANA 6133 | Frankfurt International Airport (FRA) Blagnac (TLS) | delayed | Claim Refund |
29.05.202520:50 | Air India 8581 | Frankfurt International Airport (FRA) Blagnac (TLS) | delayed | Claim Refund |
29.05.202520:50 | Singapore Airlines 1952 | Frankfurt International Airport (FRA) Brnik (LJU) | delayed | Claim Refund |
29.05.202520:40 | SunExpress 1651 | Frankfurt International Airport (FRA) Erkilet International Airport (ASR) | delayed | Claim Refund |
29.05.202520:40 | Lufthansa 4840 | Frankfurt International Airport (FRA) Erkilet International Airport (ASR) | delayed | Claim Refund |
29.05.202520:35 | Lufthansa Cargo 8304 | Frankfurt International Airport (FRA) Malta International (MLA) | delayed | Claim Refund |
29.05.202520:35 | Korean Air 538 | Frankfurt International Airport (FRA) Seoul (Incheon) (ICN) | delayed | Claim Refund |
29.05.202520:20 | ANA 6056 | Frankfurt International Airport (FRA) Riga International (RIX) | delayed | Claim Refund |
29.05.202520:20 | Alitalia 4734 | Frankfurt International Airport (FRA) Lech Walesa (GDN) | delayed | Claim Refund |
29.05.202520:20 | Aegean Airlines 1462 | Frankfurt International Airport (FRA) Riga International (RIX) | delayed | Claim Refund |
29.05.202520:20 | LOT – Polish Airlines 4914 | Frankfurt International Airport (FRA) Lech Walesa (GDN) | delayed | Claim Refund |
29.05.202520:20 | Alitalia 4800 | Frankfurt International Airport (FRA) Riga International (RIX) | delayed | Claim Refund |
29.05.202520:20 | Cityjet 1382 | Frankfurt International Airport (FRA) Lech Walesa (GDN) | delayed | Claim Refund |
29.05.202520:20 | Air India 8892 | Frankfurt International Airport (FRA) Riga International (RIX) | delayed | Claim Refund |
29.05.202520:20 | Lufthansa 892 | Frankfurt International Airport (FRA) Riga International (RIX) | delayed | Claim Refund |
29.05.202520:10 | ITA Airways 1992 | Frankfurt International Airport (FRA) Linate (LIN) | delayed | Claim Refund |
29.05.202519:50 | Air India 7764 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:50 | Lufthansa 5716 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:50 | Croatia Airlines 5862 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:50 | Asiana Airlines 6901 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:50 | ANA 6701 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:50 | Singapore Airlines 2384 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:50 | LOT – Polish Airlines 380 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202519:40 | Air Ocean Maroc | Frankfurt International Airport (FRA) Stuttgart Echterdingen (STR) | delayed | Claim Refund |
29.05.202519:20 | Finnair 1416 | Frankfurt International Airport (FRA) Helsinki-vantaa (HEL) | delayed | Claim Refund |
29.05.202519:20 | Iberia 6461 | Frankfurt International Airport (FRA) Helsinki-vantaa (HEL) | delayed | Claim Refund |
29.05.202519:20 | Qatar Airways 8224 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202519:20 | Jet Linx Aviation 6816 | Frankfurt International Airport (FRA) Helsinki-vantaa (HEL) | delayed | Claim Refund |
29.05.202519:20 | LATAM Airlines 5322 | Frankfurt International Airport (FRA) Helsinki-vantaa (HEL) | delayed | Claim Refund |
29.05.202518:15 | Air China Cargo 8402 | Frankfurt International Airport (FRA) Tianjin Binhai International (TSN) | delayed | Claim Refund |
29.05.202518:00 | Lufthansa 28 | Frankfurt International Airport (FRA) Hamburg Airport (HAM) | delayed | Claim Refund |
29.05.202518:00 | LATAM Airlines 8670 | Frankfurt International Airport (FRA) Hamburg Airport (HAM) | delayed | Claim Refund |
29.05.202518:00 | Croatia Airlines 5448 | Frankfurt International Airport (FRA) Hamburg Airport (HAM) | delayed | Claim Refund |
29.05.202517:35 | Croatia Airlines 5591 | Frankfurt International Airport (FRA) Split (SPU) | delayed | Claim Refund |
29.05.202517:35 | Discover Airlines 912 | Frankfurt International Airport (FRA) Split (SPU) | delayed | Claim Refund |
29.05.202517:35 | Lufthansa 4282 | Frankfurt International Airport (FRA) Split (SPU) | delayed | Claim Refund |
29.05.202517:30 | Lufthansa 9408 | Frankfurt International Airport (FRA) San Francisco International (SFO) | delayed | Claim Refund |
29.05.202517:30 | Air New Zealand 9803 | Frankfurt International Airport (FRA) San Francisco International (SFO) | delayed | Claim Refund |
29.05.202517:30 | United Airlines 927 | Frankfurt International Airport (FRA) San Francisco International (SFO) | delayed | Claim Refund |
29.05.202517:30 | Air Canada 5031 | Frankfurt International Airport (FRA) San Francisco International (SFO) | delayed | Claim Refund |
29.05.202517:20 | Alitalia 7411 | Frankfurt International Airport (FRA) Linate (LIN) | delayed | Claim Refund |
29.05.202517:20 | Lufthansa 1304 | Frankfurt International Airport (FRA) Istanbul Airport (IST) | delayed | Claim Refund |
29.05.202517:20 | United Airlines 8951 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202517:20 | United Airlines 9062 | Frankfurt International Airport (FRA) Istanbul Airport (IST) | delayed | Claim Refund |
29.05.202517:20 | Air Dolomiti 8802 | Frankfurt International Airport (FRA) Linate (LIN) | delayed | Claim Refund |
29.05.202517:20 | Lufthansa 9490 | Frankfurt International Airport (FRA) Linate (LIN) | delayed | Claim Refund |
29.05.202517:20 | Aegean Airlines 1834 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202517:20 | Lufthansa 1284 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202517:15 | DHL Air 448 | Frankfurt International Airport (FRA) Brussels Airport (BRU) | delayed | Claim Refund |
29.05.202517:15 | Lufthansa 114 | Frankfurt International Airport (FRA) Franz Josef Strauss (MUC) | delayed | Claim Refund |
29.05.202517:00 | Air Dolomiti 214 | Frankfurt International Airport (FRA) Dresden Airport (DRS) | delayed | Claim Refund |
29.05.202517:00 | Lufthansa 9524 | Frankfurt International Airport (FRA) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
29.05.202517:00 | Alitalia 7423 | Frankfurt International Airport (FRA) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
29.05.202517:00 | Air Dolomiti 8110 | Frankfurt International Airport (FRA) Euroairport France (MLH) | delayed | Claim Refund |
29.05.202517:00 | Air Dolomiti 8848 | Frankfurt International Airport (FRA) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
29.05.202517:00 | United Airlines 8759 | Frankfurt International Airport (FRA) Dresden Airport (DRS) | delayed | Claim Refund |
29.05.202517:00 | Lufthansa 6914 | Frankfurt International Airport (FRA) Euroairport France (MLH) | delayed | Claim Refund |
29.05.202516:55 | United Airlines 9398 | Frankfurt International Airport (FRA) Prague Vaclav Havel Airport (PRG) | delayed | Claim Refund |
29.05.202516:55 | Air Canada 9316 | Frankfurt International Airport (FRA) Prague Vaclav Havel Airport (PRG) | delayed | Claim Refund |
29.05.202516:55 | Lufthansa 1400 | Frankfurt International Airport (FRA) Prague Vaclav Havel Airport (PRG) | delayed | Claim Refund |
29.05.202516:55 | Air Dolomiti 8780 | Frankfurt International Airport (FRA) Copernicus Airport (WRO) | delayed | Claim Refund |
29.05.202516:55 | LOT – Polish Airlines 5112 | Frankfurt International Airport (FRA) Copernicus Airport (WRO) | delayed | Claim Refund |
29.05.202516:55 | Lufthansa 6922 | Frankfurt International Airport (FRA) Copernicus Airport (WRO) | delayed | Claim Refund |
29.05.202516:45 | Cityjet 840 | Frankfurt International Airport (FRA) Billund (BLL) | delayed | Claim Refund |
29.05.202516:40 | Lufthansa 956 | Frankfurt International Airport (FRA) Birmingham Airport (BHX) | delayed | Claim Refund |
29.05.202516:40 | Lufthansa 612 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | Air Canada 9066 | Frankfurt International Airport (FRA) Landvetter (GOT) | delayed | Claim Refund |
29.05.202516:40 | United Airlines 9338 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | Lufthansa 818 | Frankfurt International Airport (FRA) Landvetter (GOT) | delayed | Claim Refund |
29.05.202516:40 | EgyptAir 9026 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202516:40 | EgyptAir 9018 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | AZAL Azerbaijan Airlines 6612 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | Austrian 7483 | Frankfurt International Airport (FRA) Landvetter (GOT) | delayed | Claim Refund |
29.05.202516:40 | United Airlines 9277 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | Brussels Airlines 7073 | Frankfurt International Airport (FRA) Landvetter (GOT) | delayed | Claim Refund |
29.05.202516:40 | United Airlines 9084 | Frankfurt International Airport (FRA) Birmingham Airport (BHX) | delayed | Claim Refund |
29.05.202516:40 | Air Canada 9280 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202516:40 | LOT – Polish Airlines 4896 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202516:40 | Lufthansa 1064 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | Air Canada 9170 | Frankfurt International Airport (FRA) () | delayed | Claim Refund |
29.05.202516:40 | United Airlines 9530 | Frankfurt International Airport (FRA) Landvetter (GOT) | delayed | Claim Refund |
29.05.202516:40 | Lufthansa 1350 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202516:40 | United Airlines 8892 | Frankfurt International Airport (FRA) Frederic Chopin (WAW) | delayed | Claim Refund |
29.05.202516:40 | Air Canada 9605 | Frankfurt International Airport (FRA) Birmingham Airport (BHX) | delayed | Claim Refund |
29.05.202516:35 | Air Canada 9412 | Frankfurt International Airport (FRA) Marseille Provence Airport (MRS) | delayed | Claim Refund |
29.05.202516:35 | Lufthansa 1088 | Frankfurt International Airport (FRA) Marseille Provence Airport (MRS) | delayed | Claim Refund |
29.05.202516:35 | United Airlines 9315 | Frankfurt International Airport (FRA) Marseille Provence Airport (MRS) | delayed | Claim Refund |
29.05.202516:20 | Lufthansa 5704 | Frankfurt International Airport (FRA) Mérignac (BOD) | delayed | Claim Refund |
29.05.202516:20 | Air Dolomiti 8902 | Frankfurt International Airport (FRA) Mérignac (BOD) | delayed | Claim Refund |
29.05.202516:20 | Austrian 7309 | Frankfurt International Airport (FRA) Edinburgh (EDI) | delayed | Claim Refund |
29.05.202516:20 | Lufthansa 964 | Frankfurt International Airport (FRA) Edinburgh (EDI) | delayed | Claim Refund |
29.05.202516:00 | Tunisair 745 | Frankfurt International Airport (FRA) Carthage (TUN) | delayed | Claim Refund |
29.05.202516:00 | United Airlines 8940 | Frankfurt International Airport (FRA) Hamburg Airport (HAM) | delayed | Claim Refund |
29.05.202516:00 | Lufthansa 22 | Frankfurt International Airport (FRA) Hamburg Airport (HAM) | delayed | Claim Refund |
29.05.202516:00 | AlphaSky 8969 | Frankfurt International Airport (FRA) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
29.05.202516:00 | Condor 1498 | Frankfurt International Airport (FRA) Son Sant Joan Airport (PMI) | delayed | Claim Refund |
