Cancelled and delayed flights are the most common issues faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the situations in which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers flying to or from Düsseldorf Airport on flights operated by EU-based airlines have specific rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.
Düsseldorf Airport Flight Delay Compensation
Travelers facing flight delays at Düsseldorf Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it complies with UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances beyond their control.
Düsseldorf Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Düsseldorf Airport, under EU 261/2004, flyers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the length of the delay. You can refer to this table to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.
Which Düsseldorf Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Düsseldorf Airport to anywhere | Yes | Yes |
| Arrivals at Düsseldorf Airport from inside the EU | Yes | No |
| Arrivals at Düsseldorf Airport from outside the EU | Yes | No |
How to Claim Compensation from Düsseldorf Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Düsseldorf Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
06.05.202515:30 | GlobeAir | Düsseldorf International Airport (EDDL) Westerland – Sylt (EDXW) | delayed | Refunds |
05.05.202518:45 | Finnair 1396 | Düsseldorf International Airport (EDDL) Helsinki-vantaa (EFHK) | cancelled | Refunds |
05.05.202518:45 | Jet Linx Aviation 9338 | Düsseldorf International Airport (EDDL) Helsinki-vantaa (EFHK) | cancelled | Refunds |
05.05.202518:00 | JSC Avion Express 527 | Düsseldorf International Airport (EDDL) Carthage (DTTA) | delayed | Refunds |
05.05.202513:30 | Lufthansa 2015 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
05.05.202513:30 | United Airlines 8722 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
05.05.202513:30 | Air Canada 9480 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
05.05.202513:20 | Corendon Air 1408 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
05.05.202513:00 | Bulgarian Air Charter 8221 | Düsseldorf International Airport (EDDL) (BKPR) | delayed | Refunds |
05.05.202513:00 | Eurowings 9672 | Düsseldorf International Airport (EDDL) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
05.05.202513:00 | Aegean Airlines 3885 | Düsseldorf International Airport (EDDL) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
05.05.202512:55 | LEAV Aviation 1015 | Düsseldorf International Airport (EDDL) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
05.05.202512:50 | Aegean Airlines 841 | Düsseldorf International Airport (EDDL) (LGAV) | delayed | Refunds |
05.05.202512:50 | Eurowings 3068 | Düsseldorf International Airport (EDDL) (LGAV) | delayed | Refunds |
05.05.202512:40 | TUIfly 2114 | Düsseldorf International Airport (EDDL) Gran Canaria (GCLP) | delayed | Refunds |
05.05.202512:35 | Aegean Airlines 541 | Düsseldorf International Airport (EDDL) Macedonia International (LGTS) | delayed | Refunds |
05.05.202512:35 | Condor 1456 | Düsseldorf International Airport (EDDL) Fuerteventura (GCFV) | delayed | Refunds |
05.05.202512:30 | Eurowings 9916 | Düsseldorf International Airport (EDDL) Rinas Mother Teresa (LATI) | delayed | Refunds |
05.05.202512:25 | China Southern Airlines 7792 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
05.05.202512:25 | Delta Air Lines 9497 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
05.05.202512:25 | Kenya Airways 1858 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
05.05.202512:25 | Xiamen Airlines 9388 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
05.05.202512:25 | China Eastern Airlines 1580 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
05.05.202512:25 | KLM 1800 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
05.05.202512:00 | Mavi Gök Airlines 112 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
05.05.202511:50 | Freebird Airlines 1194 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
05.05.202511:05 | Lufthansa 5330 | Düsseldorf International Airport (EDDL) Heathrow (EGLL) | delayed | Refunds |
05.05.202511:05 | Air Canada 6965 | Düsseldorf International Airport (EDDL) Heathrow (EGLL) | delayed | Refunds |
05.05.202511:05 | United Airlines 9621 | Düsseldorf International Airport (EDDL) Heathrow (EGLL) | delayed | Refunds |
05.05.202511:05 | Eurowings 9464 | Düsseldorf International Airport (EDDL) Heathrow (EGLL) | delayed | Refunds |
05.05.202510:55 | Corendon Air 9902 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
05.05.202510:45 | Air Canada 9242 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202510:45 | Air China LTD 6032 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202510:45 | EgyptAir 9004 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202510:45 | Thai Airways International 7953 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202510:45 | United Airlines 8931 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202510:45 | Lufthansa 77 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | delayed | Refunds |
05.05.202510:40 | Nouvelair Tunisie 205 | Düsseldorf International Airport (EDDL) Carthage (DTTA) | delayed | Refunds |
05.05.202510:25 | LOT – Polish Airlines 404 | Düsseldorf International Airport (EDDL) Frederic Chopin (EPWA) | delayed | Refunds |
05.05.202510:25 | Aer Lingus 693 | Düsseldorf International Airport (EDDL) Dublin International (EIDW) | delayed | Refunds |
05.05.202510:25 | JetBlue Airways 6893 | Düsseldorf International Airport (EDDL) Dublin International (EIDW) | delayed | Refunds |
05.05.202510:10 | SAS 1630 | Düsseldorf International Airport (EDDL) Kastrup (EKCH) | delayed | Refunds |
05.05.202510:10 | Icelandair 7402 | Düsseldorf International Airport (EDDL) Kastrup (EKCH) | delayed | Refunds |
05.05.202509:40 | Austrian 152 | Düsseldorf International Airport (EDDL) Vienna International (LOWW) | delayed | Refunds |
05.05.202509:30 | Air Canada 9036 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
05.05.202509:30 | Singapore Airlines 2163 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
05.05.202509:30 | Lufthansa 2005 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
05.05.202509:20 | SmartWings 8043 | Düsseldorf International Airport (EDDL) Prague Vaclav Havel Airport (LKPR) | delayed | Refunds |
05.05.202509:20 | Eurowings 9772 | Düsseldorf International Airport (EDDL) Prague Vaclav Havel Airport (LKPR) | delayed | Refunds |
05.05.202508:35 | Eurowings 8041 | Düsseldorf International Airport (EDDL) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202508:30 | Alitalia 4757 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | cancelled | Refunds |
05.05.202508:30 | ANA 6088 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | cancelled | Refunds |
05.05.202508:30 | Lufthansa 2001 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | cancelled | Refunds |
05.05.202507:05 | Corendon Air 4015 | Düsseldorf International Airport (EDDL) Zonguldak (LTAS) | delayed | Refunds |
04.05.202515:50 | Eurowings 9588 | Düsseldorf International Airport (EDDL) Son Sant Joan Airport (LEPA) | delayed | Refunds |
04.05.202515:35 | Eurowings 9536 | Düsseldorf International Airport (EDDL) Pablo Ruiz Picasso (LEMG) | delayed | Refunds |
04.05.202515:05 | Austrian 154 | Düsseldorf International Airport (EDDL) Vienna International (LOWW) | delayed | Refunds |
04.05.202514:55 | Eurowings 9586 | Düsseldorf International Airport (EDDL) Son Sant Joan Airport (LEPA) | delayed | Refunds |
04.05.202513:30 | Eurowings 9220 | Düsseldorf International Airport (EDDL) Landvetter (ESGG) | delayed | Refunds |
04.05.202513:25 | Eurowings 9500 | Düsseldorf International Airport (EDDL) Ibiza (LEIB) | delayed | Refunds |
04.05.202512:50 | TUIfly 2292 | Düsseldorf International Airport (EDDL) Lanzarote (GCRR) | delayed | Refunds |
04.05.202512:50 | Aegean Airlines 841 | Düsseldorf International Airport (EDDL) (LGAV) | delayed | Refunds |
04.05.202512:50 | Eurowings 3068 | Düsseldorf International Airport (EDDL) (LGAV) | delayed | Refunds |
04.05.202512:45 | Condor 1428 | Düsseldorf International Airport (EDDL) Sur Reina Sofia (GCTS) | delayed | Refunds |
04.05.202512:40 | Delta Air Lines 8244 | Düsseldorf International Airport (EDDL) Charles De Gaulle (LFPG) | delayed | Refunds |
04.05.202512:40 | Korean Air 6358 | Düsseldorf International Airport (EDDL) Charles De Gaulle (LFPG) | delayed | Refunds |
04.05.202512:40 | Air Mauritius 9361 | Düsseldorf International Airport (EDDL) Charles De Gaulle (LFPG) | delayed | Refunds |
04.05.202512:40 | Air Austral 8607 | Düsseldorf International Airport (EDDL) Charles De Gaulle (LFPG) | delayed | Refunds |
04.05.202512:40 | Air France 1607 | Düsseldorf International Airport (EDDL) Charles De Gaulle (LFPG) | delayed | Refunds |
04.05.202512:40 | Aeromexico 5771 | Düsseldorf International Airport (EDDL) Charles De Gaulle (LFPG) | delayed | Refunds |
04.05.202512:35 | Eurowings 9844 | Düsseldorf International Airport (EDDL) Costa Smeralda (LIEO) | delayed | Refunds |
04.05.202512:35 | Condor 1434 | Düsseldorf International Airport (EDDL) Gran Canaria (GCLP) | delayed | Refunds |
04.05.202512:35 | Aegean Airlines 541 | Düsseldorf International Airport (EDDL) Macedonia International (LGTS) | delayed | Refunds |
04.05.202512:20 | Eurowings 9660 | Düsseldorf International Airport (EDDL) Mikonos (LGMK) | delayed | Refunds |
04.05.202512:10 | Nouvelair Tunisie 215 | Düsseldorf International Airport (EDDL) Habib Bourguiba (DTMB) | delayed | Refunds |
04.05.202512:05 | Eurowings 9636 | Düsseldorf International Airport (EDDL) Kos Island International Airport (LGKO) | delayed | Refunds |
04.05.202512:05 | Eurowings 9088 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202512:05 | Lufthansa 5368 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202512:01 | Mavi Gök Airlines 712 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
04.05.202511:55 | Condor 3654 | Düsseldorf International Airport (EDDL) Cristoforo Colombo (LIMJ) | delayed | Refunds |
04.05.202511:50 | Freebird Airlines 1194 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
04.05.202511:45 | Eurowings 9594 | Düsseldorf International Airport (EDDL) Son Sant Joan Airport (LEPA) | delayed | Refunds |
04.05.202510:30 | Lufthansa 2007 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202510:30 | Air Baltic 6440 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202510:30 | Air Canada 9480 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202510:30 | Air China LTD 6050 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202510:30 | Thai Airways International 7617 | Düsseldorf International Airport (EDDL) Franz Josef Strauss (EDDM) | delayed | Refunds |
04.05.202510:25 | LOT – Polish Airlines 404 | Düsseldorf International Airport (EDDL) Frederic Chopin (EPWA) | delayed | Refunds |
04.05.202510:00 | SAS 1630 | Düsseldorf International Airport (EDDL) Kastrup (EKCH) | delayed | Refunds |
04.05.202510:00 | Icelandair 7402 | Düsseldorf International Airport (EDDL) Kastrup (EKCH) | delayed | Refunds |
04.05.202509:40 | SWISS 1017 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
04.05.202509:40 | Singapore Airlines 2947 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
04.05.202509:40 | United Airlines 9773 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
04.05.202508:55 | easyJet 3026 | Düsseldorf International Airport (EDDL) Milano Malpensa (LIMC) | delayed | Refunds |
04.05.202508:00 | Corendon Air 4089 | Düsseldorf International Airport (EDDL) Hurghada (HEGN) | delayed | Refunds |
04.05.202508:00 | Corendon Air 4025 | Düsseldorf International Airport (EDDL) Marsa Alam International (HEMA) | delayed | Refunds |
04.05.202507:20 | Eurowings 9882 | Düsseldorf International Airport (EDDL) Leonardo Da Vinci (Fiumicino) (LIRF) | delayed | Refunds |
04.05.202507:15 | Eurowings 9860 | Düsseldorf International Airport (EDDL) Capodichino (LIRN) | delayed | Refunds |
04.05.202507:05 | Aegean Airlines 3884 | Düsseldorf International Airport (EDDL) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
04.05.202507:05 | Eurowings 9670 | Düsseldorf International Airport (EDDL) Nikos Kazantzakis Airport (LGIR) | delayed | Refunds |
