Delayed and cancelled flights are the most common problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the situations under which passengers are entitled to compensation and assistance in cases of flight disruption.
Here, you will discover everything you need to know about Regulation EU261 and in which situations you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers departing from or arriving at Bristol Airport on flights operated by EU-based airlines have specific rights in case of significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.
Bristol Airport Flight Delay Compensation
Passengers experiencing flight delays at Bristol Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the reason for the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for delays due to extraordinary circumstances outside their control.
Bristol Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Bristol Airport, under EU 261, passengers can get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this law. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the distance of the flight and the duration of the delay. You can refer to the table below to figure out the amount of compensation you are entitled to:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations due to extraordinary circumstances beyond their control, such as extreme weather conditions or strikes by air traffic controllers.
Which Bristol Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This law guarantees that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Bristol Airport to anywhere | Yes | Yes |
Arrivals at Bristol Airport from inside the EU | Yes | No |
Arrivals at Bristol Airport from outside the EU | Yes | No |
How to Claim Compensation from Bristol Airport
Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, mechanical problems, or staffing issues. If you experience a flight disruption at Bristol Airport, you could be eligible for compensation under EU Regulation 261/2004.
To initiate your compensation claim, follow these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will make every effort to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
11.04.202515:10 | Ryanair 5516 | Bristol (EGGD) John Paul II Balice International (EPKK) | delayed | Refunds |
08.04.202517:45 | Netjets UK | Bristol (EGGD) Southend (EGMC) | delayed | Refunds |
04.04.202506:25 | easyJet 2937 | Bristol (EGGD) John Paul II Balice International (EPKK) | delayed | Refunds |
03.04.202506:45 | Ryanair 623 | Bristol (EGGD) Liszt Ferenc International (LHBP) | delayed | Refunds |
01.04.202505:55 | Ryanair 5516 | Bristol (EGGD) John Paul II Balice International (EPKK) | delayed | Refunds |
30.03.202515:35 | Ryanair 4755 | Bristol (EGGD) Lanzarote (GCRR) | delayed | Refunds |
28.03.202509:15 | Ryanair Sun 6221 | Bristol (EGGD) John Paul II Balice International (EPKK) | delayed | Refunds |
25.03.202506:00 | Eastern Airways 1074 | Bristol (EGGD) Schiphol (EHAM) | cancelled | Refunds |
25.03.202506:00 | Virgin Atlantic 6948 | Bristol (EGGD) Schiphol (EHAM) | cancelled | Refunds |
25.03.202506:00 | Kenya Airways 1050 | Bristol (EGGD) Schiphol (EHAM) | cancelled | Refunds |
25.03.202506:00 | Gol 5570 | Bristol (EGGD) Schiphol (EHAM) | cancelled | Refunds |
25.03.202506:00 | Delta Air Lines 9461 | Bristol (EGGD) Schiphol (EHAM) | cancelled | Refunds |
25.03.202506:00 | Alitalia 3738 | Bristol (EGGD) Schiphol (EHAM) | cancelled | Refunds |
22.03.202510:50 | easyJet 2937 | Bristol (EGGD) John Paul II Balice International (EPKK) | delayed | Refunds |
22.03.202506:55 | Jet2 1805 | Bristol (EGGD) Alicante El Altet (LEAL) | delayed | Refunds |
14.03.202511:00 | empty | Bristol (EGGD) Dekalb-Peachtree (KPDK) | delayed | Refunds |
03.03.202508:50 | Ryanair 6221 | Bristol (EGGD) John Paul II Balice International (EPKK) | delayed | Refunds |
03.03.202507:55 | easyJet 2933 | Bristol (EGGD) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
26.02.202515:30 | easyJet 205 | Bristol (EGGD) Glasgow International (EGPF) | delayed | Refunds |