Flight delays and cancellations are the most frequent problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from Amsterdam Airport Schiphol on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.
Amsterdam Airport Schiphol Flight Delay Compensation
Flyers experiencing flight delays at Amsterdam Airport Schiphol may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays caused by extraordinary circumstances outside their control.
Amsterdam Airport Schiphol Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Amsterdam Airport Schiphol, under EU 261, passengers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.
Which Amsterdam Airport Schiphol Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Amsterdam Airport Schiphol to anywhere | Yes | Yes |
| Arrivals at Amsterdam Airport Schiphol from inside the EU | Yes | No |
| Arrivals at Amsterdam Airport Schiphol from outside the EU | Yes | No |
How to Claim Compensation from Amsterdam Airport Schiphol
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at Amsterdam Airport Schiphol, you may be entitled to compensation under EU 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202515:15 | Transavia 6423 | Schiphol (EHAM) Nordela (São Miguel Island) (LPPD) | delayed | Refunds |
08.05.202514:00 | KLM | Schiphol (EHAM) Aarhus Airport (EKAH) | delayed | Refunds |
08.05.202508:35 | KLM 1283 | Schiphol (EHAM) Aalborg (EKYT) | cancelled | Refunds |
08.05.202508:35 | Delta Air Lines 9179 | Schiphol (EHAM) Aalborg (EKYT) | cancelled | Refunds |
07.05.202515:35 | Corendon Air 357 | Schiphol (EHAM) Bourgas (LBBG) | delayed | Refunds |
07.05.202514:40 | KLM 6038 | Schiphol (EHAM) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202514:40 | Air France 3599 | Schiphol (EHAM) Seattle-Tacoma International (KSEA) | delayed | Refunds |
07.05.202514:40 | Virgin Atlantic 3962 | Schiphol (EHAM) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202512:15 | UR Airlines 424 | Schiphol (EHAM) Erbil International (irbil Northwest) (ORER) | delayed | Refunds |
06.05.202510:20 | Air France 8992 | Schiphol (EHAM) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202510:20 | KLM 6033 | Schiphol (EHAM) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202510:20 | Virgin Atlantic 3944 | Schiphol (EHAM) Seattle-Tacoma International (KSEA) | delayed | Refunds |
06.05.202510:00 | KLM | Schiphol (EHAM) Aarhus Airport (EKAH) | delayed | Refunds |
05.05.202521:30 | Xiamen Airlines 9359 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202521:30 | Aeromexico 6310 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202521:30 | China Eastern Airlines 1835 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202521:30 | KLM 1707 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202521:30 | Kenya Airways 1733 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202520:35 | KLM 1331 | Schiphol (EHAM) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202520:30 | Gol 5592 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202520:30 | Kenya Airways 1991 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202520:30 | German Airways 1949 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202520:30 | SAS 6716 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202520:30 | Air France 3211 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202517:40 | easyJet 7961 | Schiphol (EHAM) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202517:00 | JetBlue Airways 6889 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202517:00 | Aer Lingus 609 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:45 | KLM 1781 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:45 | Virgin Atlantic 6956 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202516:45 | Gol 5520 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202516:45 | China Eastern Airlines 1637 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:45 | Aeromexico 6305 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:45 | Delta Air Lines 9284 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:45 | Saudia 6302 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:45 | Xiamen Airlines 9337 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:45 | Kenya Airways 1757 | Schiphol (EHAM) Bremen (EDDW) | delayed | Refunds |
05.05.202516:45 | German Airways 1765 | Schiphol (EHAM) Bremen (EDDW) | delayed | Refunds |
05.05.202516:45 | SAS 6762 | Schiphol (EHAM) Bremen (EDDW) | delayed | Refunds |
05.05.202516:45 | Kenya Airways 1053 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202516:45 | Aeromexico 6308 | Schiphol (EHAM) Bremen (EDDW) | delayed | Refunds |
05.05.202516:45 | Air France 8329 | Schiphol (EHAM) Bremen (EDDW) | delayed | Refunds |
05.05.202516:45 | Delta Air Lines 9556 | Schiphol (EHAM) Bremen (EDDW) | delayed | Refunds |
05.05.202516:45 | Delta Air Lines 9228 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202516:45 | Eastern Airways 1081 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202516:45 | China Southern Airlines 1369 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202516:40 | Delta Air Lines 9302 | Schiphol (EHAM) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202516:40 | KLM 1329 | Schiphol (EHAM) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202516:40 | Air Europa 3747 | Schiphol (EHAM) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202516:40 | Air France 8255 | Schiphol (EHAM) John Paul II Balice International (EPKK) | delayed | Refunds |
05.05.202516:25 | Kenya Airways 1335 | Schiphol (EHAM) Aalborg (EKYT) | cancelled | Refunds |
05.05.202516:25 | KLM 1287 | Schiphol (EHAM) Aalborg (EKYT) | cancelled | Refunds |
05.05.202516:25 | Delta Air Lines 9178 | Schiphol (EHAM) Aalborg (EKYT) | cancelled | Refunds |
05.05.202516:05 | Xiamen Airlines 9740 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:05 | Air Baltic 6037 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:05 | Delta Air Lines 9590 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:05 | KLM 1141 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202516:05 | Gol 5565 | Schiphol (EHAM) Dublin International (EIDW) | delayed | Refunds |
05.05.202515:25 | Emirates 148 | Schiphol (EHAM) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
05.05.202515:20 | Saudia 6303 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202515:20 | Xiamen Airlines 9335 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202515:20 | KLM 1779 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202515:20 | China Southern Airlines 7777 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202515:20 | Aeromexico 6304 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202515:20 | Delta Air Lines 9171 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202515:20 | Garuda Indonesia 9076 | Schiphol (EHAM) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
05.05.202514:55 | KLM 2693 | Schiphol (EHAM) Zakinthos International Airport (LGZA) | delayed | Refunds |
05.05.202514:55 | Transavia 6083 | Schiphol (EHAM) Zakinthos International Airport (LGZA) | delayed | Refunds |
05.05.202513:00 | Delta Air Lines 9203 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202513:00 | Alitalia 3782 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202513:00 | Eastern Airways 1079 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202513:00 | Kenya Airways 1051 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202513:00 | Virgin Atlantic 6955 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202512:30 | Air France 5194 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:30 | German Airways 1945 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:30 | Kenya Airways 1987 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:30 | Delta Air Lines 9335 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:30 | SAS 6712 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202512:10 | easyJet 5531 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
05.05.202512:00 | Air France 3141 | Schiphol (EHAM) (VABB) | cancelled | Refunds |
05.05.202512:00 | KLM 877 | Schiphol (EHAM) (VABB) | cancelled | Refunds |
05.05.202512:00 | Delta Air Lines 9494 | Schiphol (EHAM) (VABB) | cancelled | Refunds |
05.05.202510:30 | LATAM Cargo Chile 3601 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | China Eastern Airlines 1852 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | Garuda Indonesia 9220 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | Xiamen Airlines 9355 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | Malaysia Airlines 5683 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | Kenya Airways 1723 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | KLM 1703 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:55 | Delta Air Lines 9607 | Schiphol (EHAM) Brussels Airport (EBBR) | delayed | Refunds |
05.05.202508:45 | Delta Air Lines 9202 | Schiphol (EHAM) Bremen (EDDW) | cancelled | Refunds |
05.05.202508:45 | SAS 6758 | Schiphol (EHAM) Bremen (EDDW) | cancelled | Refunds |
05.05.202508:45 | KLM 1761 | Schiphol (EHAM) Bremen (EDDW) | cancelled | Refunds |
05.05.202508:15 | easyJet 1222 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:15 | SAS 6710 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:15 | Air France 3121 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:15 | German Airways 1943 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
05.05.202508:15 | Delta Air Lines 9355 | Schiphol (EHAM) Euroairport France (LFSB) | delayed | Refunds |
04.05.202519:50 | easyJet 2926 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
04.05.202518:20 | easyJet 2922 | Schiphol (EHAM) Bristol (EGGD) | delayed | Refunds |
04.05.202515:25 | Icelandair 6000 | Schiphol (EHAM) Chelsea Twr EY Bus Station (OMDB) | delayed | Refunds |
