Flight delays and cancellations are the most frequent problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers traveling to or from Amsterdam Airport Schiphol on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.
Amsterdam Airport Schiphol Flight Delay Compensation
Flyers experiencing flight delays at Amsterdam Airport Schiphol may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays caused by extraordinary circumstances outside their control.
Amsterdam Airport Schiphol Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Amsterdam Airport Schiphol, under EU 261, passengers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation may still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the compensation amount you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.
Which Amsterdam Airport Schiphol Flights are Covered by EU261?
If you are departing from an airport within the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Amsterdam Airport Schiphol to anywhere | Yes | Yes |
| Arrivals at Amsterdam Airport Schiphol from inside the EU | Yes | No |
| Arrivals at Amsterdam Airport Schiphol from outside the EU | Yes | No |
How to Claim Compensation from Amsterdam Airport Schiphol
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at Amsterdam Airport Schiphol, you may be entitled to compensation under EU 261/2004.
To initiate your compensation claim, proceed with these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
22.06.202521:50 | Qantas 8150 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
22.06.202521:50 | Emirates 150 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
22.06.202521:50 | Icelandair 6002 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
22.06.202508:15 | Air France 3139 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
22.06.202508:15 | Delta Air Lines 9337 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
22.06.202508:15 | KLM 1323 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
21.06.202521:30 | China Eastern Airlines 1835 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202521:30 | Xiamen Airlines 9359 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202521:30 | KLM 1707 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202521:30 | Aeromexico 6310 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202521:30 | Kenya Airways 1733 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
21.06.202517:00 | KLM 1369 | Schiphol (AMS) Liszt Ferenc International (BUD) | delayed | Claim Refund |
21.06.202517:00 | Xiamen Airlines 9368 | Schiphol (AMS) Liszt Ferenc International (BUD) | delayed | Claim Refund |
21.06.202517:00 | SAS 6656 | Schiphol (AMS) Liszt Ferenc International (BUD) | delayed | Claim Refund |
21.06.202516:45 | Kenya Airways 1053 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
21.06.202516:45 | Virgin Atlantic 6956 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
21.06.202516:45 | Gol 5520 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
21.06.202516:45 | KLM 1081 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
21.06.202516:45 | Delta Air Lines 9228 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
21.06.202516:35 | Air France 3210 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
21.06.202516:35 | Kenya Airways 1989 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
21.06.202516:35 | SAS 6714 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
21.06.202516:35 | German Airways 1947 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
21.06.202516:35 | Delta Air Lines 9425 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
21.06.202516:35 | Gol 5524 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
21.06.202515:35 | SAS 6819 | Schiphol (AMS) Linkoping (LPI) | delayed | Claim Refund |
21.06.202515:35 | KLM 1245 | Schiphol (AMS) Linkoping (LPI) | delayed | Claim Refund |
21.06.202515:35 | Gol 5543 | Schiphol (AMS) Linkoping (LPI) | delayed | Claim Refund |
21.06.202515:35 | Air France 3165 | Schiphol (AMS) Linkoping (LPI) | delayed | Claim Refund |
21.06.202515:35 | Delta Air Lines 9351 | Schiphol (AMS) Linkoping (LPI) | delayed | Claim Refund |
21.06.202515:20 | Delta Air Lines 9417 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
21.06.202515:20 | KLM 1327 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
21.06.202511:30 | Air France 3137 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
21.06.202511:30 | Delta Air Lines 9165 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
21.06.202511:30 | KLM 1325 | Schiphol (AMS) John Paul II Balice International (KRK) | delayed | Claim Refund |
20.06.202515:25 | Icelandair 6000 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202515:25 | Qantas 8148 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202515:25 | Emirates 148 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202514:20 | Delta Air Lines 9320 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | cancelled | Claim Refund |
20.06.202514:20 | Air France 8423 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | cancelled | Claim Refund |
20.06.202514:20 | KLM 427 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | cancelled | Claim Refund |
20.06.202514:20 | SAS 6858 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | cancelled | Claim Refund |
20.06.202512:30 | SAS 6712 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
20.06.202512:30 | Delta Air Lines 9335 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
20.06.202512:30 | Kenya Airways 1987 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
20.06.202512:30 | Air France 5194 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
20.06.202512:30 | KLM 1945 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
20.06.202512:25 | KLM 1777 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | Kenya Airways 1333 | Schiphol (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202512:25 | Air France 8238 | Schiphol (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202512:25 | Xiamen Airlines 9333 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | Garuda Indonesia 9250 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | German Airways 1285 | Schiphol (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202512:25 | Delta Air Lines 9561 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | China Southern Airlines 7673 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | Aeromexico 6397 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | Air Europa 3753 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202512:25 | Delta Air Lines 9634 | Schiphol (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202512:15 | UR Airlines 424 | Schiphol (AMS) Erbil International (irbil Northwest) (EBL) | cancelled | Claim Refund |
20.06.202511:25 | Emirates 146 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202511:25 | Qantas 8146 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
20.06.202509:35 | SAS 6822 | Schiphol (AMS) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
20.06.202509:35 | Kenya Airways 1555 | Schiphol (AMS) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
20.06.202509:35 | KLM 1639 | Schiphol (AMS) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
20.06.202509:35 | China Eastern Airlines 1829 | Schiphol (AMS) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
20.06.202509:35 | Delta Air Lines 9555 | Schiphol (AMS) Sandro Pertini (caselle) (TRN) | delayed | Claim Refund |
20.06.202508:55 | Delta Air Lines 9176 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202508:55 | Kenya Airways 1723 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:55 | Malaysia Airlines 5683 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:55 | Delta Air Lines 9607 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:55 | Xiamen Airlines 9355 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:55 | Xiamen Airlines 9775 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202508:55 | KLM 1703 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:55 | KLM 1773 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202508:55 | Garuda Indonesia 9766 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
20.06.202508:55 | Garuda Indonesia 9220 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:55 | China Eastern Airlines 1852 | Schiphol (AMS) Brussels Airport (BRU) | delayed | Claim Refund |
20.06.202508:45 | German Airways 1761 | Schiphol (AMS) Bremen (BRE) | delayed | Claim Refund |
20.06.202508:45 | SAS 6758 | Schiphol (AMS) Bremen (BRE) | delayed | Claim Refund |
20.06.202508:45 | Delta Air Lines 9202 | Schiphol (AMS) Bremen (BRE) | delayed | Claim Refund |
20.06.202508:35 | Delta Air Lines 9179 | Schiphol (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202508:35 | Delta Air Lines 9298 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
20.06.202508:35 | KLM 1075 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
20.06.202508:35 | KLM 1283 | Schiphol (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202508:35 | Virgin Atlantic 6953 | Schiphol (AMS) Bristol (BRS) | delayed | Claim Refund |
19.06.202521:50 | Emirates 150 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
19.06.202521:50 | Icelandair 6002 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
19.06.202521:50 | Qantas 8150 | Schiphol (AMS) Chelsea Twr EY Bus Station (DXB) | delayed | Claim Refund |
19.06.202521:45 | Kenya Airways 939 | Schiphol (AMS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202521:45 | KLM 1145 | Schiphol (AMS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202521:45 | China Eastern Airlines 1899 | Schiphol (AMS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202521:45 | Xiamen Airlines 9742 | Schiphol (AMS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202520:55 | Ryanair 421 | Schiphol (AMS) Dublin International (DUB) | delayed | Claim Refund |
19.06.202518:10 | easyJet 7861 | Schiphol (AMS) Euroairport France (EAP) | delayed | Claim Refund |
19.06.202516:45 | Xiamen Airlines 9337 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202516:45 | China Southern Airlines 1369 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202516:45 | KLM 1781 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202516:45 | Saudia 6302 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202516:45 | Aeromexico 6305 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
19.06.202516:45 | China Eastern Airlines 1637 | Schiphol (AMS) Berlin Brandenburg Airport (BER) | delayed | Claim Refund |
