Amsterdam Airport Schiphol Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Flight delays and cancellations are the most frequent problems encountered by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.

Here, you will find everything you need to know about Regulation EU261 and when you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers traveling to or from Amsterdam Airport Schiphol on flights operated by EU-based airlines have certain rights if they experience significant delays or cancellations. These rights include:

  • Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
  • Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: When an overnight stay is needed, the airline is required to provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Travelers have the option to choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: According to the flight distance and length of delay, passengers might be entitled to financial compensation ranging from €250 to €600.

Amsterdam Airport Schiphol Flight Delay Compensation

Flyers experiencing flight delays at Amsterdam Airport Schiphol may be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it follows UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays caused by extraordinary circumstances outside their control.

Amsterdam Airport Schiphol Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Amsterdam Airport Schiphol, under EU 261, passengers are eligible to get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

However, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation may still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is determined by the flight distance and the duration of the delay. You can refer to the table below to figure out the compensation amount you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines usually don’t provide compensation for cancellations caused by extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.

Which Amsterdam Airport Schiphol Flights are Covered by EU261?

If you are departing from an airport within the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This law ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are covered under EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Amsterdam Airport Schiphol to anywhereYesYes
Arrivals at Amsterdam Airport Schiphol from inside the EUYesNo
Arrivals at Amsterdam Airport Schiphol from outside the EUYesNo

How to Claim Compensation from Amsterdam Airport Schiphol

Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at Amsterdam Airport Schiphol, you may be entitled to compensation under EU 261/2004.

To initiate your compensation claim, proceed with these steps:

  1. Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only pay us if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.

Did not find your flight in our table? Fill in our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

17.04.202516:40

easyJet

5710

Schiphol (EHAM)

Southend (EGMC)

delayed

Refunds

17.04.202514:40

KLM

6038

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

17.04.202514:40

Air France

3599

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

17.04.202514:40

Virgin Atlantic

3962

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

16.04.202511:20

KLM

1323

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

16.04.202511:20

Delta Air Lines

9337

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

16.04.202511:20

Air France

3139

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

15.04.202510:20

Virgin Atlantic

3944

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

15.04.202510:20

KLM

6033

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

15.04.202510:20

Air France

8992

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

14.04.202511:30

Delta Air Lines

9165

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

14.04.202511:30

Air France

3137

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

14.04.202511:30

KLM

1325

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

13.04.202519:35

easyJet

7552

Schiphol (EHAM)

Southend (EGMC)

delayed

Refunds

12.04.202514:40

KLM

6038

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

12.04.202514:40

Air France

3599

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

12.04.202514:40

Virgin Atlantic

3962

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

11.04.202516:40

Air France

8255

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

11.04.202516:40

Delta Air Lines

9217

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

11.04.202516:40

KLM

1329

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

11.04.202516:40

Air Europa

3747

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

11.04.202515:20

Delta Air Lines

9417

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

11.04.202515:20

KLM

1327

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

10.04.202521:50

Emirates

150

Schiphol (EHAM)

Chelsea Twr EY Bus Station (OMDB)

delayed

Refunds

10.04.202521:50

Qantas

8150

Schiphol (EHAM)

Chelsea Twr EY Bus Station (OMDB)

delayed

Refunds

10.04.202521:50

Icelandair

6002

Schiphol (EHAM)

Chelsea Twr EY Bus Station (OMDB)

delayed

Refunds

10.04.202514:40

Delta Air Lines

145

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202514:40

Air France

3599

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202514:40

KLM

6038

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202514:40

Virgin Atlantic

3962

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202510:20

Virgin Atlantic

3944

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202510:20

Delta Air Lines

143

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202510:20

KLM

6033

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202510:20

Air France

8992

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

10.04.202509:20

KLM

1323

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

10.04.202509:20

Delta Air Lines

9337

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

10.04.202509:20

Air France

3139

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

09.04.202517:00

Xiamen Airlines

9368

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202517:00

SAS

6656

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202517:00

KLM

1369

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202514:35

Xiamen Airlines

9363

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202514:35

KLM

1367

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202514:35

SAS

6654

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202514:35

Delta Air Lines

9204

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202511:30

KLM

1365

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202511:30

KLM

1325

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

09.04.202511:30

SAS

6652

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202511:30

Air France

3137

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

09.04.202511:30

Delta Air Lines

9341

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

09.04.202511:30

Delta Air Lines

9165

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

09.04.202511:30

Xiamen Airlines

9777

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

08.04.202512:15

UR Airlines

4424

Schiphol (EHAM)

Erbil International (irbil Northwest) (ORER)

delayed

Refunds

08.04.202511:30

Delta Air Lines

9165

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

08.04.202511:30

Air France

3137

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

08.04.202511:30

KLM

1325

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

08.04.202510:20

Air France

8992

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

08.04.202510:20

Virgin Atlantic

3944

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

08.04.202510:20

KLM

6033

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

08.04.202509:40

KLM

Schiphol (EHAM)

Aarhus Airport (EKAH)

delayed

Refunds

08.04.202507:35

KLM

Schiphol (EHAM)

Aarhus Airport (EKAH)

delayed

Refunds

07.04.202514:40

KLM

6038

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

07.04.202514:40

Virgin Atlantic

3962

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

07.04.202514:40

Air France

3599

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

07.04.202514:40

Delta Air Lines

145

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

07.04.202509:20

KLM

1323

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

07.04.202509:20

Delta Air Lines

9337

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

07.04.202509:20

Air France

3139

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

06.04.202521:10

SAS

6821

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

06.04.202521:10

Kenya Airways

1183

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

06.04.202521:10

Gol

5660

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

06.04.202521:10

KLM

1247

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

06.04.202521:10

Air France

3164

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

06.04.202521:00

KLM

1183

Schiphol (EHAM)

Sola (ENZV)

delayed

Refunds

05.04.202521:20

Air France

3164

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

05.04.202521:20

SAS

6821

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

05.04.202521:20

KLM

1247

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

05.04.202521:20

Gol

5660

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

05.04.202521:20

Kenya Airways

1183

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

04.04.202521:10

Kenya Airways

1183

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

04.04.202521:10

Air France

3164

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

04.04.202521:10

SAS

6821

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

04.04.202521:10

Gol

5660

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

04.04.202521:10

KLM

1247

Schiphol (EHAM)

Linkoping (ESSL)

delayed

Refunds

04.04.202511:35

Air France

3137

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

04.04.202511:35

KLM

1325

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

04.04.202511:35

Delta Air Lines

9165

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

03.04.202514:40

Air France

3599

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

03.04.202514:40

KLM

6038

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

03.04.202514:40

Virgin Atlantic

3962

Schiphol (EHAM)

Seattle-Tacoma International (KSEA)

delayed

Refunds

03.04.202511:30

Air France

3137

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

03.04.202511:30

KLM

1325

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

03.04.202511:30

Delta Air Lines

9165

Schiphol (EHAM)

John Paul II Balice International (EPKK)

delayed

Refunds

03.04.202508:50

Delta Air Lines

9343

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

03.04.202508:50

SAS

6650

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

03.04.202508:50

KLM

1363

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

03.04.202508:50

Xiamen Airlines

9361

Schiphol (EHAM)

Liszt Ferenc International (LHBP)

delayed

Refunds

03.04.202507:00

Delta Air Lines

9565

Schiphol (EHAM)

Düsseldorf International Airport (EDDL)

delayed

Refunds

03.04.202507:00

Xiamen Airlines

9385

Schiphol (EHAM)

Düsseldorf International Airport (EDDL)

delayed

Refunds

03.04.202507:00

China Eastern Airlines

1579

Schiphol (EHAM)

Düsseldorf International Airport (EDDL)

delayed

Refunds

03.04.202507:00

China Southern Airlines

7681

Schiphol (EHAM)

Düsseldorf International Airport (EDDL)

delayed

Refunds

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