Whenever flights are delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261/2004 that helps protect passengers in these situations. Under EU261/2004, if your flight is disrupted, the airline has to provide you with compensation and assistance.
Passenger Rights Under EU 261/2004
EU Regulation 261 is the legislation that covers the rights of air passengers. In particular, this law covers diverse cases, including rebooking, delays, flight cancellations, etc., and requires airlines to handle individual cases with care and fairness. If the situation occurs as a result of the airline’s fault, any traveler who experienced certain inconveniences has a right to obtain compensation. In addition, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
EU Regulation 261 encompasses rules concerning the process of compensation, including aid to people experiencing flight problems. In particular, the amount of compensation you can be eligible for is up to 600 euros per passenger. This sum varies, according to your circumstances.
Compensation for Uni Air Flight Cancellation
First and foremost, travelers need to know that the airline is required to notify them about the cancellation of their flight. If the airline notifies you less than fourteen days before your scheduled departure and does not offer any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the scheduled arrival time of the original flight, the passenger could be eligible for compensation. The table below shows the airline’s obligations depending on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Compensation for Uni Air Flight Delay
When a flight is delayed for three or more hours, the airline is required to pay compensation. If the flight is delayed for 5 hours or more, the passenger is entitled to a ticket refund or an alternative flight to the final destination.
Furthermore, this is the case when the airline also must provide a passenger with food, drinks, and accommodation. See key information about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Right to Care
Right to Care pertains to a specific aspect of European Union Regulation 261/2004, which establishes regulations on compensation and assistance to passengers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261 requires airlines to provide certain services and assistance to passengers affected by significant delays or cancellations. These include:
- Food and beverages appropriate to the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger receives an alternative flight, it is helpful to be aware of upgrading and downgrading the flight’s class.
In cases, when the airline provides you with a higher class (for instance, you had Economy but were upgraded to Business class), you will not have to pay extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class flight, but were downgraded to Economy), you are entitled to get reimbursement. In this case, it is worth mentioning that the amount of compensation is entirely based on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights apply to any flights inside the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers won’t get compensation for cancelled or delayed flights. Specifically, we refer to extraordinary circumstances that are not within the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline potentially could have done something to avoid issues regarding the flight and failed to handle the situation, you can claim compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Uni Air is not a European airline. Therefore, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Uni Air Compensation
Flight delay or cancellation is an unpleasant situation that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight cancellation or delay should understand the steps to seek compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will do our best to get you your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202519:00 | UNI Air 8729 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
20.06.202518:40 | UNI Air 8728 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
20.06.202518:30 | UNI Air 9198 | Kinmen (KNH) Taipei (TSA) | delayed | Claim Refund |
20.06.202517:45 | UNI Air 8977 | Taipei (TSA) Hualien (HUN) | delayed | Claim Refund |
20.06.202516:55 | UNI Air 8727 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
20.06.202516:30 | UNI Air 9197 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
20.06.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
20.06.202514:15 | UNI Air 8816 | Kinmen (KNH) Taipei (TSA) | delayed | Claim Refund |
20.06.202514:00 | UNI Air 8786 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
20.06.202513:00 | UNI Air 8759 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
19.06.202519:10 | UNI Air 9209 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
19.06.202517:00 | UNI Air 8767 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
19.06.202515:40 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
18.06.202517:10 | UNI Air 8790 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
18.06.202514:15 | UNI Air 8816 | Kinmen (KNH) Taipei (TSA) | delayed | Claim Refund |
18.06.202514:00 | UNI Air 8786 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
18.06.202512:30 | UNI Air 8758 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
18.06.202512:30 | UNI Air 8785 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
18.06.202512:10 | UNI Air 8608 | Makung (MZG) Taipei (TSA) | delayed | Claim Refund |
18.06.202510:55 | UNI Air 8757 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
18.06.202509:30 | UNI Air 9092 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
18.06.202509:30 | UNI Air 8755 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
18.06.202509:00 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
17.06.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
17.06.202515:00 | UNI Air 8662 | Makung (MZG) Chiayi (CYI) | delayed | Claim Refund |
17.06.202514:15 | UNI Air 8816 | Kinmen (KNH) Taipei (TSA) | delayed | Claim Refund |
17.06.202514:00 | UNI Air 8771 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
17.06.202513:40 | UNI Air 8725 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
17.06.202513:10 | UNI Air 7015 | Shanghai (PVG) Taipei (TPE) | delayed | Claim Refund |
17.06.202512:10 | UNI Air 8608 | Makung (MZG) Taipei (TSA) | delayed | Claim Refund |
17.06.202511:25 | UNI Air 8722 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
17.06.202509:40 | UNI Air 8721 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
16.06.202516:55 | UNI Air 8727 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
14.06.202516:35 | UNI Air 8661 | Chiayi (CYI) Makung (MZG) | delayed | Claim Refund |
13.06.202516:35 | UNI Air 8661 | Chiayi (CYI) Makung (MZG) | delayed | Claim Refund |
13.06.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
13.06.202515:40 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
13.06.202511:25 | UNI Air 8722 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
13.06.202509:40 | UNI Air 8721 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
12.06.202516:30 | UNI Air 9109 | Taipei (TSA) Makung (MZG) | delayed | Claim Refund |
12.06.202515:30 | UNI Air 8772 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
12.06.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
12.06.202515:00 | UNI Air 8662 | Makung (MZG) Chiayi (CYI) | delayed | Claim Refund |
12.06.202514:00 | UNI Air 8771 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
12.06.202514:00 | UNI Air 8786 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
12.06.202513:40 | UNI Air 8725 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
12.06.202512:30 | UNI Air 8758 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
12.06.202512:30 | UNI Air 8785 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
12.06.202511:25 | UNI Air 8722 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
12.06.202511:00 | UNI Air 8756 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
12.06.202509:40 | UNI Air 8721 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
12.06.202509:30 | UNI Air 8755 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
11.06.202515:55 | UNI Air 8816 | Kinmen (KNH) Taipei (TSA) | delayed | Claim Refund |
11.06.202515:55 | UNI Air 8771 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
11.06.202514:30 | UNI Air 8786 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
11.06.202514:05 | UNI Air 8758 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
11.06.202513:40 | UNI Air 8759 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
11.06.202513:00 | UNI Air 8785 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
11.06.202512:35 | UNI Air 8757 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
11.06.202512:10 | UNI Air 8608 | Makung (MZG) Taipei (TSA) | delayed | Claim Refund |
11.06.202511:25 | UNI Air 8722 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
11.06.202511:00 | UNI Air 8756 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
11.06.202510:55 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
11.06.202510:25 | UNI Air 8607 | Taipei (TSA) Makung (MZG) | delayed | Claim Refund |
11.06.202508:55 | UNI Air 8602 | Makung (MZG) Taipei (TSA) | delayed | Claim Refund |
10.06.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
10.06.202514:00 | UNI Air 8771 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
10.06.202512:30 | UNI Air 8758 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
10.06.202512:10 | UNI Air 8608 | Makung (MZG) Taipei (TSA) | delayed | Claim Refund |
10.06.202510:55 | UNI Air 8757 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
10.06.202510:25 | UNI Air 8607 | Taipei (TSA) Makung (MZG) | delayed | Claim Refund |
10.06.202509:00 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
10.06.202508:55 | UNI Air 8602 | Makung (MZG) Taipei (TSA) | delayed | Claim Refund |
09.06.202516:00 | UNI Air 8775 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
09.06.202515:40 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
08.06.202517:10 | UNI Air 8790 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
08.06.202515:40 | UNI Air 8789 | Taipei (TSA) Matsu (MFK) | delayed | Claim Refund |
08.06.202515:00 | UNI Air 8662 | Makung (MZG) Chiayi (CYI) | delayed | Claim Refund |
06.06.202518:40 | UNI Air 8728 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
06.06.202516:30 | UNI Air 9197 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
06.06.202514:15 | UNI Air 8816 | Kinmen (KNH) Taipei (TSA) | delayed | Claim Refund |
06.06.202514:00 | UNI Air 8786 | Matsu (MFK) Taipei (TSA) | delayed | Claim Refund |
06.06.202514:00 | UNI Air 8771 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
06.06.202512:30 | UNI Air 8758 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
06.06.202510:55 | UNI Air 8757 | Taipei (TSA) Nangan (LZN) | delayed | Claim Refund |
06.06.202509:40 | UNI Air 8721 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
06.06.202509:30 | UNI Air 9092 | Nangan (LZN) Taipei (TSA) | delayed | Claim Refund |
06.06.202509:00 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
05.06.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
05.06.202513:40 | UNI Air 8725 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
05.06.202511:25 | UNI Air 8722 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
04.06.202518:40 | UNI Air 8728 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
04.06.202516:55 | UNI Air 8727 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
04.06.202515:20 | UNI Air 8726 | Taitung (TTT) Taipei (TSA) | delayed | Claim Refund |
04.06.202515:00 | UNI Air 8735 | Taichung (RMQ) Nangan (LZN) | delayed | Claim Refund |
04.06.202513:40 | UNI Air 8725 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
04.06.202510:25 | UNI Air 8607 | Taipei (TSA) Makung (MZG) | delayed | Claim Refund |
04.06.202509:00 | UNI Air 8809 | Taipei (TSA) Kinmen (KNH) | delayed | Claim Refund |
03.06.202516:55 | UNI Air 8727 | Taipei (TSA) Taitung (TTT) | delayed | Claim Refund |
03.06.202516:35 | UNI Air 8661 | Chiayi (CYI) Makung (MZG) | delayed | Claim Refund |
