Whenever flights get delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in these situations. Under EU261/2004, if your flight is disrupted, the airline has to provide you with compensation and assistance. This article will focus on Mauritania Airlines flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
The EU 261 is the legislation that deals with air passengers’ rights. In particular, this law covers different situations, such as delays, flight cancellations, rebooking, etc., and requires airlines to handle individual cases with fairness and care. If the incident happens because of the airline’s fault, any passenger who underwent certain inconveniences has a right to get compensation. Furthermore, travelers may be eligible for certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 encompasses rules regarding the process of compensation, including aid to people experiencing air travel disruptions. Specifically, the amount of compensation you can potentially get is up to 600 euros per person. This sum ranges, according to your circumstances.
Mauritania Airlines Flight Cancellation Compensation
First and foremost, travelers need to know that the airline is required to notify them about the cancellation of their flight. In case the airline informs you less than fourteen days before your flight date and does not offer any alternative flight, the airline, according to the EU 261 regulation, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the scheduled arrival time of the original flight, the passenger might be entitled to compensation. The table below shows the airline’s obligations according to the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Mauritania Airlines Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is obligated to pay compensation. If the flight is delayed for five or more hours, the passenger may receive a ticket refund or an alternative flight to the final destination.
Furthermore, in such situations, the airline is also required to provide a passenger with beverages, some food, and accommodation. See essential details on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of EU Regulation 261/2004, which sets out standard rules on assistance and compensation to passengers in cases of denied boarding, flight cancellations, or long delays.
The “Right to Care” under EU 261 requires airlines to provide certain assistance and services to passengers facing significant delays or cancellations. These include:
- Snacks and beverages appropriate to the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
In situations where a passenger gets an alternative flight, it is helpful to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for instance, you booked Economy but were upgraded to Business class), you won’t have to pay additional fees for this upgrade.
Regarding downgrading in class (if you had a Business class flight, but were downgraded to Economy), you can receive reimbursement. Here, it’s important to note that the amount of compensation is entirely based on the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights cover every flight within the European Union, as well as flights departing from or arriving in the European Union by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers will not receive compensation for delayed or cancelled flights. Particularly, we refer to extraordinary circumstances that are outside of the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Moreover, if the airline potentially could have done something to prevent issues regarding the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 covers all flights departing from airports in the EU. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Mauritania Airlines is not a European airline. Consequently, they are not obliged to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Mauritania Airlines Compensation
Flight cancellation or delay can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight cancellation or delay should understand the steps to seek compensation. To apply for compensation, follow these steps:
- Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to secure your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
02.12.202511:20 | Mauritania Airlines International 221 | Las Palmas (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
01.12.202514:00 | Mauritania Airlines International 213 | Abidjan (ABJ) (DSS) | Delayed | Claim Refund |
29.11.202520:30 | Mauritania Airlines International 117 | Tunis (TUN) Nouakchott (NKC) | Delayed | Claim Refund |
29.11.202508:50 | Mauritania Airlines International 212 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
28.11.202518:50 | Mauritania Airlines International 105 | Conakry (CKY) (DSS) | Delayed | Claim Refund |
28.11.202515:00 | Mauritania Airlines International 104 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
27.11.202521:30 | Mauritania Airlines International 115 | Casablanca (CMN) Nouakchott (NKC) | Delayed | Claim Refund |
27.11.202517:00 | Mauritania Airlines International 114 | Nouakchott (NKC) Casablanca (CMN) | Delayed | Claim Refund |
26.11.202518:50 | Mauritania Airlines International 105 | Conakry (CKY) (DSS) | Delayed | Claim Refund |
26.11.202515:00 | Mauritania Airlines International 104 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
25.11.202511:20 | Mauritania Airlines International 221 | Las Palmas (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
24.11.202517:25 | Mauritania Airlines International 213 | (DSS) Nouakchott (NKC) | Delayed | Claim Refund |
24.11.202514:00 | Mauritania Airlines International 213 | Abidjan (ABJ) (DSS) | Delayed | Claim Refund |
24.11.202502:30 | Mauritania Airlines International 301 | Tunis (TUN) Nouakchott (NKC) | Delayed | Claim Refund |
23.11.202523:10 | Mauritania Airlines International 301 | Madinah (MED) Tunis (TUN) | Delayed | Claim Refund |
12.11.202514:20 | Mauritania Airlines International 116 | Nouakchott (NKC) Tunis (TUN) | Delayed | Claim Refund |
11.11.202513:40 | Mauritania Airlines International 221 | Nouadhibou (NDB) Nouakchott (NKC) | Delayed | Claim Refund |
11.11.202511:20 | Mauritania Airlines International 221 | Las Palmas (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
10.11.202520:50 | Mauritania Airlines International 117 | Tunis (TUN) Nouakchott (NKC) | Delayed | Claim Refund |
10.11.202514:00 | Mauritania Airlines International 213 | Abidjan (ABJ) (DSS) | Delayed | Claim Refund |
10.11.202508:50 | Mauritania Airlines International 212 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
10.11.202502:30 | Mauritania Airlines International 301 | Tunis (TUN) Nouakchott (NKC) | Delayed | Claim Refund |
08.11.202514:10 | Mauritania Airlines International 116 | Nouakchott (NKC) Tunis (TUN) | Delayed | Claim Refund |
08.11.202514:00 | Mauritania Airlines International 213 | Abidjan (ABJ) (DSS) | Delayed | Claim Refund |
08.11.202509:30 | Mauritania Airlines International 11 | Zouerate (OUZ) Nouadhibou (NDB) | Delayed | Claim Refund |
08.11.202508:50 | Mauritania Airlines International 212 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
05.11.202518:50 | Mauritania Airlines International 105 | Conakry (CKY) (DSS) | Delayed | Claim Refund |
04.11.202511:20 | Mauritania Airlines International 221 | Las Palmas (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
03.11.202508:50 | Mauritania Airlines International 212 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
01.11.202517:25 | Mauritania Airlines International 213 | (DSS) Nouakchott (NKC) | Delayed | Claim Refund |
01.11.202514:00 | Mauritania Airlines International 213 | Abidjan (ABJ) (DSS) | Delayed | Claim Refund |
01.11.202510:30 | Mauritania Airlines International 212 | (DSS) Abidjan (ABJ) | Delayed | Claim Refund |
01.11.202508:50 | Mauritania Airlines International 212 | Nouakchott (NKC) (DSS) | Delayed | Claim Refund |
30.10.202509:30 | Mauritania Airlines International 140 | Nouakchott (NKC) Bamako (BKO) | Delayed | Claim Refund |
28.10.202511:20 | Mauritania Airlines International 221 | Las Palmas (LPA) Nouadhibou (NDB) | Delayed | Claim Refund |
26.10.202508:00 | Mauritania Airlines International 14 | Nouakchott (NKC) Nouadhibou (NDB) | Delayed | Claim Refund |
25.10.202514:20 | Mauritania Airlines International 116 | Nouakchott (NKC) Tunis (TUN) | Delayed | Claim Refund |
