Coping with flight issues can be really frustrating. However, the bright side is that the European Union has laws to assist travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to understand these regulations. They can be useful if your flight gets messed up.
Knowing what you’re entitled to can make dealing with travel complications much easier. While it won’t get you to your destination quicker, it can reduce your anxiety when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to ask airline workers about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Sun Air Flight Delay Compensation
Flight delays from Sun Air can be really annoying. However there’s some good news: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you arrive, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Sun Air Flight Cancellation Compensation
The EU has regulations to protect you if your flight is cancelled. Here’s what you should know:
In the event of a flight cancellation within two weeks of your planned travel date, you might get compensation up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
The amount you could receive is based on a couple of points:
- The length of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the new flight doesn’t get there on time, you may still receive some compensation.
Refer to the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Sun Air
It’s important to understand how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws thoroughly and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Remember that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational reasons or technical difficulties, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you qualify for compensation.
Which Sun Air Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to every flight leaving a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s important to be aware of these laws – they exist to help you if problems occur with your flight. They guarantee you’re not left on your own when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Sun Air isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like severe weather conditions or unexpected problems.
For instance, if there’s a sudden storm, an emergency at the airport, or air traffic controllers go on strike, Sun Air cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
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