Coping with flight problems can be really frustrating. However, the good news is that the European Union has laws to help travelers when things get messed up. If you’re flying in the EU, it’s a good idea to know about these regulations. They can be useful if your flight gets messed up.
These protections are known as air passenger rights, which are legal entitlements under EU law that safeguard travelers in cases of flight delays, cancellations, and overbookings.
Being aware of your options can make managing travel problems much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks;
- Accommodation if you’re stuck overnight;
- Alternative transportation if your flight is cancelled or significantly delayed;
- Two free phone calls, emails, or faxes.
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund;
- A different flight option;
- Compensation to make up for the inconvenience.
Don’t forget to inquire with airline workers about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Chalair Aviation Flight Delay Compensation
Delays with flights from Chalair Aviation can be very frustrating. However there’s some good news: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What is important is when you reach your destination, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on how far you’re flying. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
To check your eligibility for Chalair Aviation delay compensation, simply enter your flight details into the our claim checker to verify your rights.
Chalair Aviation Flight Cancellation Compensation
The European Union has regulations to assist you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
Your potential compensation is determined by a couple of points:
- The distance of your flight
- How late you arrive
So, even if you arrive later than planned, you could still be eligible for compensation.
Look at the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Chalair Aviation
It’s important to be aware of the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will make every effort to obtain your rightful compensation. You are only charged if we win your case.
Remember that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you are entitled to compensation.
Which Chalair Aviation Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They apply to all flights departing from an airport within an EU country and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, within, or from Europe, you likely have these rights. It’s helpful to know about these laws – they exist to help you if problems occur with your flight. They ensure you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
Chalair Aviation isn’t always at fault when flights are delayed or cancelled. Occasionally, events occur that the airline can’t control, like severe weather conditions or unexpected problems.
For instance, if there’s unexpected severe weather, an airport emergency, or air traffic controllers go on strike, Chalair Aviation is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up. However, Chalair Aviation must prove that the cancellation or delay was caused by extraordinary circumstances in order to avoid paying.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
04.11.202511:00 | Chalair | Caen (CFR) Rennes (RNS) | Delayed | Claim Refund |
02.11.202519:45 | Chalair 1936 | Paris (ORY) Brive-La-Gaillarde (BVE) | Delayed | Claim Refund |
02.11.202517:55 | Chalair 1935 | Brive-La-Gaillarde (BVE) Paris (ORY) | Delayed | Claim Refund |
30.10.202509:05 | Chalair 1552 | Paris (ORY) Aurillac (AUR) | Delayed | Claim Refund |
27.10.202507:05 | Chalair 1501 | Aurillac (AUR) Paris (ORY) | Delayed | Claim Refund |
24.10.202520:45 | Chalair 76 | Lyon (LYS) Limoges (LIG) | Delayed | Claim Refund |
07.10.202509:05 | Chalair 1552 | Paris (ORY) Aurillac (AUR) | Delayed | Claim Refund |
06.10.202520:45 | Chalair 76 | Lyon (LYS) Limoges (LIG) | Delayed | Claim Refund |
05.10.202517:50 | Chalair 8105 | Castres (DCM) Paris (ORY) | Delayed | Claim Refund |
03.10.202520:05 | Chalair 1556 | Paris (ORY) Aurillac (AUR) | Delayed | Claim Refund |
02.10.202520:45 | Chalair 76 | Lyon (LYS) Limoges (LIG) | Cancelled | Claim Refund |
02.10.202508:35 | Chalair 72 | Lyon (LYS) Limoges (LIG) | Cancelled | Claim Refund |
25.09.202509:05 | Chalair 1932 | Paris (ORY) Brive-La-Gaillarde (BVE) | Delayed | Claim Refund |
