Whenever flights get delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the European Union has a regulation 261 that helps protect passengers in such situations. Under EU261, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance.
Passenger Rights Under EU 261/2004
The EU 261 is the regulation that deals with air passengers’ rights. In particular, this regulation covers different situations, including rebooking, delays, flight cancellations, etc., and obligates airlines to handle individual cases with fairness and care. If the situation occurs because of the airline’s fault, any traveler who experienced certain inconveniences has a right to receive compensation. In addition, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
EU Regulation 261 includes rules concerning the process of compensation, including aid to travelers who suffered from issues with flights. In particular, the amount of compensation you can expect to receive is up to 600 euros per passenger. This sum varies, based on your specific case.
Compensation for Qingdao Airlines Flight Cancellation
First and foremost, passengers need to know that the airline is required to notify them about the flight cancellation. If the airline informs you under fourteen days before your scheduled departure and does not offer any alternative flight, the airline, according to the EU 261/2004, must pay you compensation of 250 – 600 euros.
At the same time, if a passenger is offered an alternative flight but arrives at his destination later than the original flight was supposed to, the passenger might be eligible for compensation. The table below shows the airline’s obligations based on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Compensation for Qingdao Airlines Flight Delay
When a flight is delayed for three or more hours, the airline is obligated to provide compensation. If the flight is delayed for five or more hours, the passenger is entitled to a ticket refund or an alternative flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with beverages, some food, and accommodation. See key information about compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Right to Care
Right to Care relates to a specific aspect of EU Regulation 261/2004, which establishes standard rules on compensation and assistance to passengers in cases of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261 requires airlines to provide certain services and assistance to passengers affected by significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger gets an alternative flight, it is good to be aware of upgrading and downgrading the flight’s class.
In cases, when the airline provides you with an upgraded class (for instance, you had Economy but were upgraded to Business class), you won’t have to pay extra for this upgrade.
Regarding downgrading in class (if you had a Business class flight, but were downgraded to Economy), you can obtain reimbursement. In this case, you should be aware that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Consider that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers won’t get compensation for delayed or cancelled flights. Specifically, we refer to extraordinary circumstances that are outside of the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline might have been able to do something to avoid issues regarding the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from EU airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Qingdao Airlines is not a European airline. Therefore, they are not obliged to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Qingdao Airlines Compensation
Flight delay or cancellation can be a frustrating experience that can not only upset you but also ruin all your travel plans. Those who are unlucky enough to face a flight delay or cancellation should understand the steps to claim compensation. To apply for compensation, follow these steps:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws well and will make every effort to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
09.07.202516:25 | Qingdao Airlines 9940 | Changsha (CSX) Chongqing (CKG) | Delayed | Claim Refund |
09.07.202515:10 | Qingdao Airlines 6110 | Kunming (KMG) Tianjin (TSN) | Delayed | Claim Refund |
09.07.202514:00 | Qingdao Airlines 9939 | Chongqing (CKG) Changsha (CSX) | Delayed | Claim Refund |
09.07.202513:40 | Qingdao Airlines 6076 | Lanzhou (LHW) Taiyuan (TYN) | Delayed | Claim Refund |
09.07.202510:45 | Qingdao Airlines 6075 | Taiyuan (TYN) Lanzhou (LHW) | Delayed | Claim Refund |
09.07.202509:05 | Qingdao Airlines 9799 | Qingdao (TAO) Lanzhou (LHW) | Delayed | Claim Refund |
09.07.202508:40 | Qingdao Airlines 6207 | Nanjing (NKG) Lanzhou (LHW) | Delayed | Claim Refund |
08.07.202515:45 | Qingdao Airlines 6131 | Hohhot (HET) Hailar (HLD) | Delayed | Claim Refund |
08.07.202513:00 | Qingdao Airlines 9796 | Lijiang City (LJG) Hefei (Luogang Airport) (HFE) | Delayed | Claim Refund |
08.07.202512:55 | Qingdao Airlines 9785 | Taizhou (HYN) Zhuhai (ZUH) | Delayed | Claim Refund |
08.07.202511:35 | Qingdao Airlines 6068 | Guangzhou (CAN) Hangzhou (HGH) | Delayed | Claim Refund |
07.07.202520:00 | Qingdao Airlines 6077 | Chongqing (CKG) Lanzhou (LHW) | Delayed | Claim Refund |
07.07.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
07.07.202513:20 | Qingdao Airlines 6041 | Taiyuan (TYN) Shenyang (SHE) | Delayed | Claim Refund |
07.07.202511:00 | Qingdao Airlines 9833 | Wenzhou (WNZ) Guiyang (KWE) | Delayed | Claim Refund |
06.07.202520:25 | Qingdao Airlines 6208 | Lanzhou (LHW) Nanjing (NKG) | Delayed | Claim Refund |
06.07.202520:05 | Qingdao Airlines 6077 | Chongqing (CKG) Lanzhou (LHW) | Delayed | Claim Refund |
05.07.202522:00 | Qingdao Airlines 6086 | Lijiang City (LJG) Jinghong (JHG) | Cancelled | Claim Refund |
05.07.202518:30 | Qingdao Airlines 6108 | Changchun (CGQ) Hohhot (HET) | Delayed | Claim Refund |
05.07.202514:50 | Qingdao Airlines 6073 | Harbin (HRB) Lanzhou (LHW) | Delayed | Claim Refund |
05.07.202512:55 | Qingdao Airlines 9785 | Taizhou (HYN) Zhuhai (ZUH) | Delayed | Claim Refund |
05.07.202511:00 | Qingdao Airlines 9801 | Lanzhou (LHW) Kashi (KHG) | Delayed | Claim Refund |
04.07.202521:10 | Qingdao Airlines 6158 | Xining (XNN) Nanjing (NKG) | Delayed | Claim Refund |
04.07.202521:05 | Qingdao Airlines 9897 | Qingdao (TAO) Bangkok (BKK) | Delayed | Claim Refund |
04.07.202518:00 | Qingdao Airlines 6086 | Shijiazhuang (SJW) Lijiang City (LJG) | Cancelled | Claim Refund |
04.07.202517:10 | Qingdao Airlines 9800 | Urumqi (URC) Lanzhou (LHW) | Delayed | Claim Refund |
04.07.202517:00 | Qingdao Airlines 6132 | Hailar (HLD) Hohhot (HET) | Delayed | Claim Refund |
04.07.202516:45 | Qingdao Airlines 6210 | Ningbo (NGB) Xining (XNN) | Delayed | Claim Refund |
04.07.202516:45 | Qingdao Airlines 6208 | Kuqa (KCA) Lanzhou (LHW) | Delayed | Claim Refund |
04.07.202513:00 | Qingdao Airlines 6069 | Shanghai (XIY) Luzhou (LZO) | Delayed | Claim Refund |
03.07.202522:05 | Qingdao Airlines 6154 | Lanzhou (LHW) Changsha (CSX) | Delayed | Claim Refund |
03.07.202521:25 | Qingdao Airlines 6214 | Lanzhou (LHW) Nanjing (NKG) | Delayed | Claim Refund |
03.07.202520:30 | Qingdao Airlines 6190 | Yichang (YIH) Dalian (DLC) | Delayed | Claim Refund |
03.07.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
03.07.202517:00 | Qingdao Airlines 6132 | Hailar (HLD) Hohhot (HET) | Delayed | Claim Refund |
03.07.202516:30 | Qingdao Airlines 9802 | Kashi (KHG) Lanzhou (LHW) | Delayed | Claim Refund |
03.07.202515:10 | Qingdao Airlines 6110 | Kunming (KMG) Tianjin (TSN) | Delayed | Claim Refund |
03.07.202513:00 | Qingdao Airlines 9796 | Lijiang City (LJG) Hefei (Luogang Airport) (HFE) | Delayed | Claim Refund |
03.07.202512:15 | Qingdao Airlines 6107 | Chongqing (TFU) Hohhot (HET) | Delayed | Claim Refund |
03.07.202510:05 | Qingdao Airlines 9793 | Harbin (HRB) Hailar (HLD) | Delayed | Claim Refund |
03.07.202509:00 | Qingdao Airlines 9795 | Hefei (Luogang Airport) (HFE) Lijiang City (LJG) | Delayed | Claim Refund |
02.07.202520:05 | Qingdao Airlines 9865 | Qingdao (TAO) Hohhot (HET) | Delayed | Claim Refund |
02.07.202517:00 | Qingdao Airlines 6132 | Hailar (HLD) Hohhot (HET) | Delayed | Claim Refund |
02.07.202515:15 | Qingdao Airlines 6246 | (PKX) Xichang (XIC) | Delayed | Claim Refund |
01.07.202518:30 | Qingdao Airlines 6108 | Changchun (CGQ) Hohhot (HET) | Delayed | Claim Refund |
01.07.202517:00 | Qingdao Airlines 6132 | Hailar (HLD) Hohhot (HET) | Delayed | Claim Refund |
01.07.202516:00 | Qingdao Airlines 6206 | Yangzhou (YTY) Xining (XNN) | Delayed | Claim Refund |
01.07.202515:40 | Qingdao Airlines 9938 | Changchun (CGQ) Jinan (TNA) | Delayed | Claim Refund |
01.07.202511:05 | Qingdao Airlines 9837 | Qingdao (TAO) Xining (XNN) | Delayed | Claim Refund |
01.07.202509:05 | Qingdao Airlines 6213 | Nanjing (NKG) Lanzhou (LHW) | Delayed | Claim Refund |
01.07.202509:00 | Qingdao Airlines 9795 | Hefei (Luogang Airport) (HFE) Lijiang City (LJG) | Delayed | Claim Refund |
30.06.202522:20 | Qingdao Airlines 6130 | Hefei (Luogang Airport) (HFE) Chongqing (TFU) | Delayed | Claim Refund |
30.06.202521:10 | Qingdao Airlines 6158 | Xining (XNN) Nanjing (NKG) | Delayed | Claim Refund |
30.06.202512:35 | Qingdao Airlines 6209 | Xining (XNN) Ningbo (NGB) | Delayed | Claim Refund |
30.06.202509:00 | Qingdao Airlines 9795 | Hefei (Luogang Airport) (HFE) Lijiang City (LJG) | Delayed | Claim Refund |
29.06.202520:20 | Qingdao Airlines 6192 | Yichang (YIH) Dalian (DLC) | Delayed | Claim Refund |
29.06.202520:15 | Qingdao Airlines 6110 | Tianjin (TSN) Changchun (CGQ) | Delayed | Claim Refund |
29.06.202517:25 | Qingdao Airlines 6246 | (PKX) Xichang (XIC) | Delayed | Claim Refund |
29.06.202516:45 | Qingdao Airlines 6210 | Ningbo (NGB) Xining (XNN) | Delayed | Claim Refund |
28.06.202520:10 | Qingdao Airlines 6158 | Xining (XNN) Nanjing (NKG) | Delayed | Claim Refund |
28.06.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
28.06.202516:00 | Qingdao Airlines 6206 | Yangzhou (YTY) Xining (XNN) | Delayed | Claim Refund |
27.06.202521:10 | Qingdao Airlines 6158 | Xining (XNN) Nanjing (NKG) | Delayed | Claim Refund |
27.06.202521:05 | Qingdao Airlines 9897 | Qingdao (TAO) Bangkok (BKK) | Delayed | Claim Refund |
27.06.202520:20 | Qingdao Airlines 6192 | Yichang (YIH) Dalian (DLC) | Delayed | Claim Refund |
27.06.202520:10 | Qingdao Airlines 9875 | Qingdao (TAO) Dalian (DLC) | Delayed | Claim Refund |
27.06.202516:45 | Qingdao Airlines 6210 | Ningbo (NGB) Xining (XNN) | Delayed | Claim Refund |
27.06.202512:15 | Qingdao Airlines 6129 | Chongqing (TFU) Hefei (Luogang Airport) (HFE) | Delayed | Claim Refund |
26.06.202521:25 | Qingdao Airlines 6214 | Lanzhou (LHW) Nanjing (NKG) | Delayed | Claim Refund |
26.06.202521:05 | Qingdao Airlines 9944 | Changsha (CSX) Xichang (XIC) | Delayed | Claim Refund |
25.06.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
25.06.202517:10 | Qingdao Airlines 9800 | Urumqi (URC) Lanzhou (LHW) | Delayed | Claim Refund |
25.06.202516:45 | Qingdao Airlines 6208 | Kuqa (KCA) Lanzhou (LHW) | Delayed | Claim Refund |
25.06.202510:10 | Qingdao Airlines 6039 | Wanxian (WXN) Kunming (KMG) | Delayed | Claim Refund |
25.06.202508:40 | Qingdao Airlines 6207 | Nanjing (NKG) Lanzhou (LHW) | Delayed | Claim Refund |
24.06.202522:05 | Qingdao Airlines 6154 | Lanzhou (LHW) Changsha (CSX) | Delayed | Claim Refund |
24.06.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
24.06.202514:05 | Qingdao Airlines 9896 | Hong Kong (HKG) Qingdao (TAO) | Cancelled | Claim Refund |
24.06.202511:35 | Qingdao Airlines 6068 | Guangzhou (CAN) Hangzhou (HGH) | Delayed | Claim Refund |
24.06.202509:25 | Qingdao Airlines 9895 | Qingdao (TAO) Hong Kong (HKG) | Cancelled | Claim Refund |
23.06.202519:25 | Qingdao Airlines 6074 | Lanzhou (LHW) Harbin (HRB) | Delayed | Claim Refund |
23.06.202517:10 | Qingdao Airlines 9800 | Urumqi (URC) Lanzhou (LHW) | Delayed | Claim Refund |
22.06.202520:05 | Qingdao Airlines 6077 | Chongqing (CKG) Lanzhou (LHW) | Delayed | Claim Refund |
22.06.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
22.06.202517:10 | Qingdao Airlines 9800 | Urumqi (URC) Lanzhou (LHW) | Delayed | Claim Refund |
22.06.202508:55 | Qingdao Airlines 6153 | Changsha (CSX) Lanzhou (LHW) | Delayed | Claim Refund |
21.06.202522:05 | Qingdao Airlines 6154 | Lanzhou (LHW) Changsha (CSX) | Delayed | Claim Refund |
21.06.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
21.06.202509:05 | Qingdao Airlines 6213 | Nanjing (NKG) Lanzhou (LHW) | Delayed | Claim Refund |
20.06.202518:10 | Qingdao Airlines 6086 | Shijiazhuang (SJW) Lijiang City (LJG) | Cancelled | Claim Refund |
20.06.202518:00 | Qingdao Airlines 6154 | Hotan (HTN) Lanzhou (LHW) | Delayed | Claim Refund |
20.06.202517:10 | Qingdao Airlines 9800 | Urumqi (URC) Lanzhou (LHW) | Delayed | Claim Refund |
20.06.202516:45 | Qingdao Airlines 6208 | Kuqa (KCA) Lanzhou (LHW) | Delayed | Claim Refund |
19.06.202519:35 | Qingdao Airlines 6084 | Tianjin (TSN) Jinghong (JHG) | Cancelled | Claim Refund |
19.06.202514:40 | Qingdao Airlines 6083 | Jinghong (JHG) Tianjin (TSN) | Cancelled | Claim Refund |
19.06.202512:55 | Qingdao Airlines 6213 | Lanzhou (LHW) Yining (YIN) | Delayed | Claim Refund |
19.06.202509:05 | Qingdao Airlines 6213 | Nanjing (NKG) Lanzhou (LHW) | Delayed | Claim Refund |
18.06.202513:10 | Qingdao Airlines 6245 | Xichang (XIC) (PKX) | Delayed | Claim Refund |
18.06.202511:15 | Qingdao Airlines 6151 | Lijiang City (LJG) Tianjin (TSN) | Delayed | Claim Refund |
18.06.202509:05 | Qingdao Airlines 9799 | Qingdao (TAO) Lanzhou (LHW) | Delayed | Claim Refund |
