Omni Air International Compensation for Flight Delays and Cancellations

Passengers of Omni Air International who have faced a delayed or cancelled flight are legally entitled to compensation. According to EU 261/2004, an airline is obliged to compensate passengers when there is a significant disruption. Here, we will look at your rights and the actions you should follow to obtain the compensation you deserve from the airline.

Omni Air International Flight Delay or Cancellation Compensation

Before claiming the Omni Air International compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation.

Omni Air International Compensation for Flight Delay

In line with UK and EU laws, passengers may be entitled to up to €600 in compensation per person if their flight is delayed. It’s crucial to note that this flight delay compensation depends on the flight’s landing time, not the departure time, so the key to your claim hinges on the actual time you arrive at your destination airport.

Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation is determined by several factors, such as the duration of the delay and the route length of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Remember you might not receive compensation for every flight delay. Omni Air International isn’t required to pay compensation when extraordinary circumstances they cannot control occur. This covers bad weather, airport issues, or a strike by air traffic controllers. In these instances, you will generally not be compensated as it is not the airline’s fault.

Omni Air International Compensation for Flight Cancellation

EU 261 states that airlines are required to inform passengers of cancellations at least 14 days before departure. If the airline fails to notify you in time, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, according to the flight distance. Nevertheless, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two factors: the flight distance and the duration of the delay, according to the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Omni Air International doesn’t have to compensate you if they offer an alternative flight that departs and arrives near the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.

Are Omni Air International Flights Covered By EU 261/2004?

European Union Regulation 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Omni Air International is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Omni Air International

If your travel plans have been affected by a flight delay or cancellation with Omni Air International, it’s important to be aware that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
• Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws comprehensively and will do our best to get you your compensation. You are only charged if we win your case.

These steps will assist you in filing your claim quickly and increase your chances of getting the compensation you’re entitled to. You may have plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Omni Air International goes the extra mile to support passengers during travel disruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions happen, Omni Air International is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:

• Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Omni Air International offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Omni Air International provides hotel room accommodation. This also includes transportation to and from the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for immediate assistance.

Rebooking and Refunds

When Omni Air International cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This flexibility is essential for minimizing travel interruptions and assisting passengers to manage unforeseen circumstances successfully.

• Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your trip, Omni Air International shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Omni Air International will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Omni Air International will assist in rebooking your entire journey, not just the cancelled segment.

Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations