Coping with flight issues can be really frustrating. However, the bright side is that the European Union has laws to assist travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to be aware of these protections. They can help you out if your flight goes off course.
Being aware of your options can make handling travel complications less stressful. While it won’t make your flight go any faster, it can make you more relaxed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get help. EU laws ensure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Remember to ask airline workers about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Norse Atlantic Airways Flight Delay Compensation
Travel setbacks from Norse Atlantic Airways can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t get you as much money as a long one, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Norse Atlantic Airways Flight Cancellation Compensation
The European Union has laws to protect you if your flight gets cancelled. Here’s the important information:
In the event of a flight cancellation less than two weeks before your planned travel date, you might get compensation as much as €600. However, there’s a condition – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.
The amount you could receive is determined by two factors:
- The distance of your flight
- The delay in your arrival
Therefore, even if you arrive later than planned, you may still receive some compensation.
Refer to the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Norse Atlantic Airways
It’s essential to know the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will make every effort to secure your compensation. You are only charged if we win your case.
Don’t forget that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you have a right to compensation.
Which Norse Atlantic Airways Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They apply to every flight leaving a European Union member state airport and to all flights arriving at an airport in an EU member state if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you probably have these rights. It’s good to understand these regulations – they’re there to help you if problems occur with your flight. They ensure you’re not left on your own when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Norse Atlantic Airways is not always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline can’t control, like extreme weather or unexpected problems.
For instance, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Norse Atlantic Airways is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
