Dealing with flight issues can be very annoying. However, the bright side is that the European Union has regulations to support travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to understand these regulations. They can be useful if your flight gets messed up.
Being aware of your options can make handling travel issues a lot simpler. While it won’t speed up your journey, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s aid available in the case of a flight disruption. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline representatives about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Norse Atlantic Airways Flight Delay Compensation
Delays with flights from Norse Atlantic Airways can be really annoying. However there’s some good news: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What is important is when you reach your destination, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A short flight won’t yield as much as a longer flight, even if they’re both delayed for the same duration.
Interested in learning exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Norse Atlantic Airways Flight Cancellation Compensation
Europe has regulations to assist you if your flight gets cancelled. Here’s the important information:
If your flight is cancelled less than two weeks before you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline can avoid paying if they rebook you on a different flight that aligns closely with your original schedule.
The airline can avoid paying you if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you can still receive compensation. The key factor is when you reach your final destination.
The amount you could receive is based on a couple of points:
- The distance of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the alternative flight is delayed, you might still get some compensation.
Look at the table below to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Norse Atlantic Airways
It’s crucial to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s how to do it:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational issues or mechanical problems, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you have a right to compensation.
Which Norse Atlantic Airways Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover all flights departing from an airport in an EU member state and any flight coming into a European Union member state airport provided the airline is based in the EU.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s important to be aware of these laws – they exist to assist you if issues arise with your flight. They ensure you’re not abandoned when your travel plans go awry.
When You Are Not Entitled to Compensation
Norse Atlantic Airways is not always at fault when flights are delayed or cancelled. Occasionally, events occur that the airline can’t control, like severe weather conditions or unforeseen issues.
For example, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Norse Atlantic Airways cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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