Lumiwings Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight issues can be quite upsetting. However, the positive thing is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s a good idea to know about these protections. They can be useful if your flight gets messed up.

Being aware of your options can make managing travel problems much easier. While it won’t make your flight go any faster, it can help you feel less stressed when things don’t go as planned.

Passenger Rights under EU Regulation 261/2004

If your flight encounters issues in the EU, you’ll get help. EU laws make sure airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Meals and beverages
  • Accommodation if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also receive:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Don’t forget to inquire with airline representatives about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

Lumiwings Flight Delay Compensation

Flight delays from Lumiwings can be really annoying. However there’s a silver lining: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What matters is when you arrive, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.

The amount you receive depends on your flight distance. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Lumiwings Flight Cancellation Compensation

The EU has laws to assist you if your flight is cancelled. Here’s what you need to know:

If your flight gets cancelled within two weeks of your scheduled departure, you may be entitled to compensation as much as €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.

The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board a different flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.

How much money you might get is based on two factors:

  1. The distance of your flight
  2. The delay in your arrival

Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.

Look at the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Lumiwings

It’s important to understand how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:

  • Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will strive to get you your compensation. You only incur a fee if we win your case.

Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational reasons or technical difficulties, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you qualify for compensation.

Which Lumiwings Flights are Covered by EU261?

The EU’s air passenger protection laws are far-reaching. They cover any flight taking off from an airport within an EU country and every flight landing at an airport in an EU member state when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline within, to, or from Europe, you probably have these rights. It’s helpful to understand these regulations – they’re there to help you if issues arise with your flight. They guarantee you’re not abandoned when your trip arrangements fall through.

When You Are Not Entitled to Compensation

Lumiwings isn’t always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline is powerless against, like really bad weather or unforeseen issues.

For instance, if there’s unexpected severe weather, an airport emergency, or an air traffic control strike, Lumiwings isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these things happen, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

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