Passengers of JetBlue who have faced a flight cancellation or delay are legally entitled to compensation. According to EU 261/2004, airlines must compensate passengers if there’s a significant disruption. In this article, we’ll examine your rights and the actions you should follow to get the compensation you are entitled to from the airline.
JetBlue Flight Delay or Cancellation Compensation
Before claiming the JetBlue compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
JetBlue Compensation for Flight Delay
According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s crucial to note that this flight delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you land at your final destination.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation varies based on several factors, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind you may not always receive compensation for every flight delay. JetBlue isn’t required to provide compensation when extraordinary circumstances beyond their control happen. This includes severe weather conditions, problems at the airport, or a strike by air traffic controllers. In these cases, you will generally not be given compensation as it is not the airline’s fault.
JetBlue Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines are required to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, depending on the flight distance. However, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the distance of the flight and the duration of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
JetBlue is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.
Are JetBlue Flights Covered By EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, JetBlue isn’t a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from JetBlue
If your travel plans have been affected by a flight delay or cancellation with JetBlue, it’s crucial to be aware that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to get you your compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of obtaining the compensation you’re owed. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
JetBlue goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions occur, JetBlue is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: JetBlue offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, JetBlue arranges hotel accommodation. This also includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for instant assistance.
Rebooking and Refunds
When JetBlue cancels a flight, passengers can choose to get a full refund or rebook on a different flight. This flexibility is essential for minimizing travel disruptions and helping passengers to handle unforeseen circumstances efficiently.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, JetBlue will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, JetBlue will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, JetBlue shall help in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202513:30 | JetBlue Airways 6412 | Belgrade (BEG) Budapest (BUD) | delayed | Claim Refund |
20.06.202510:20 | JetBlue Airways 6841 | Brussels (BRU) Dublin (DUB) | delayed | Claim Refund |
20.06.202507:08 | JetBlue Airways 5167 | White River (LEB) Boston (BOS) | cancelled | Claim Refund |
20.06.202506:50 | JetBlue Airways 6840 | Dublin (DUB) Brussels (BRU) | delayed | Claim Refund |
20.06.202505:25 | JetBlue Airways 917 | Boston (BOS) New York (JFK) | cancelled | Claim Refund |
19.06.202523:40 | JetBlue Airways 134 | San Francisco (SFO) Boston (BOS) | delayed | Claim Refund |
19.06.202523:20 | JetBlue Airways 1405 | New York (MCO) Santo Domingo (SDQ) | delayed | Claim Refund |
19.06.202522:55 | JetBlue Airways 539 | New York (JFK) Aguadilla (BQN) | delayed | Claim Refund |
19.06.202522:50 | JetBlue Airways 1079 | Boston (BOS) Edinburgh (EDI) | delayed | Claim Refund |
19.06.202521:55 | JetBlue Airways 2104 | Boston (BOS) London (LGW) | delayed | Claim Refund |
19.06.202521:50 | JetBlue Airways 2829 | Boston (BOS) Santo Domingo (SDQ) | delayed | Claim Refund |
19.06.202521:49 | JetBlue Airways 190 | Buffalo (BUF) New York (JFK) | delayed | Claim Refund |
19.06.202521:45 | JetBlue Airways 6829 | Paris (CDG) Dublin (DUB) | delayed | Claim Refund |
19.06.202521:33 | JetBlue Airways 916 | Los Angeles (SMF) Boston (BOS) | delayed | Claim Refund |
19.06.202521:05 | JetBlue Airways 430 | New York (MCO) Aguadilla (BQN) | delayed | Claim Refund |
19.06.202520:49 | JetBlue Airways 810 | Jacksonville (JAX) Boston (BOS) | delayed | Claim Refund |
19.06.202520:45 | JetBlue Airways 2468 | Charleston (CHS) Boston (BOS) | delayed | Claim Refund |
19.06.202520:45 | JetBlue Airways 1952 | New York (MCO) Boston (BOS) | delayed | Claim Refund |
19.06.202520:45 | JetBlue Airways 1484 | Raleigh (RDU) Boston (BOS) | delayed | Claim Refund |
19.06.202520:37 | JetBlue Airways 2066 | New York (RSW) Boston (BOS) | delayed | Claim Refund |
19.06.202520:25 | JetBlue Airways 709 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
19.06.202520:15 | JetBlue Airways 2186 | Pittsburgh (PIT) Boston (BOS) | delayed | Claim Refund |
19.06.202520:10 | JetBlue Airways 470 | Fort Lauderdale (FLL) Boston (BOS) | delayed | Claim Refund |
19.06.202520:06 | JetBlue Airways 1136 | Detroit (DTW) Boston (BOS) | delayed | Claim Refund |
19.06.202519:11 | JetBlue Airways 1308 | Atlanta (ATL) Boston (BOS) | delayed | Claim Refund |
19.06.202518:30 | JetBlue Airways 250 | Savannah (SAV) Boston (BOS) | delayed | Claim Refund |
19.06.202518:29 | JetBlue Airways 197 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:05 | JetBlue Airways 5372 | San Juan (SJU) Mayaguez (MAZ) | delayed | Claim Refund |
19.06.202518:00 | JetBlue Airways 2322 | West Palm Beach (PBI) Boston (BOS) | delayed | Claim Refund |
19.06.202517:48 | JetBlue Airways 5174 | Boston (BOS) White River (LEB) | cancelled | Claim Refund |
19.06.202517:16 | JetBlue Airways 5907 | Westchester County (HPN) White River (LEB) | delayed | Claim Refund |
19.06.202517:13 | JetBlue Airways 1202 | New York (JFK) Buffalo (BUF) | cancelled | Claim Refund |
19.06.202517:12 | JetBlue Airways 1138 | Austin (AUS) Boston (BOS) | delayed | Claim Refund |
19.06.202516:59 | JetBlue Airways 358 | New York (JFK) Burbank (BUR) | delayed | Claim Refund |
19.06.202516:55 | JetBlue Airways 6804 | New York (JFK) Dublin (DUB) | delayed | Claim Refund |
19.06.202516:49 | JetBlue Airways 932 | Chicago (IAH) Boston (BOS) | delayed | Claim Refund |
19.06.202516:30 | JetBlue Airways 263 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:10 | JetBlue Airways 5350 | Charlotte Amalie (STT) Nevis (NEV) | delayed | Claim Refund |
19.06.202512:29 | JetBlue Airways 2901 | Buffalo (BUF) New York (JFK) | cancelled | Claim Refund |
19.06.202511:50 | JetBlue Airways 6286 | London (LHR) Brussels (BRU) | delayed | Claim Refund |
19.06.202511:24 | JetBlue Airways 142 | Savannah (SAV) New York (JFK) | cancelled | Claim Refund |
19.06.202509:51 | JetBlue Airways 5363 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
19.06.202509:45 | JetBlue Airways 6672 | Budapest (BUD) Warsaw (WAW) | delayed | Claim Refund |
19.06.202509:30 | JetBlue Airways 5717 | Nantucket (ACK) Boston (BOS) | delayed | Claim Refund |
19.06.202509:26 | JetBlue Airways 5712 | Boston (BOS) Provincetown (PVC) | delayed | Claim Refund |
19.06.202509:15 | JetBlue Airways 791 | Boston (BOS) Tampa (TPA) | delayed | Claim Refund |
19.06.202509:00 | JetBlue Airways 8539 | Boston (BOS) Austin (AUS) | delayed | Claim Refund |
19.06.202508:59 | JetBlue Airways 5161 | Boston (BOS) Rockland (RKD) | delayed | Claim Refund |
19.06.202508:58 | JetBlue Airways 5719 | Nantucket (ACK) Boston (BOS) | delayed | Claim Refund |
19.06.202508:56 | JetBlue Airways 5122 | Boston (BOS) Provincetown (PVC) | delayed | Claim Refund |
19.06.202508:43 | JetBlue Airways 5168 | Boston (BOS) White River (LEB) | delayed | Claim Refund |
19.06.202508:30 | JetBlue Airways 8354 | (DCA) Boston (BOS) | delayed | Claim Refund |
19.06.202508:26 | JetBlue Airways 5966 | Nantucket (ACK) Boston (BOS) | cancelled | Claim Refund |
19.06.202508:20 | JetBlue Airways 5169 | Boston (BOS) Vineyard Haven (MVY) | delayed | Claim Refund |
19.06.202508:15 | JetBlue Airways 1854 | (DCA) Boston (BOS) | delayed | Claim Refund |
19.06.202508:15 | JetBlue Airways 5709 | Provincetown (PVC) Boston (BOS) | cancelled | Claim Refund |
19.06.202508:08 | JetBlue Airways 5729 | Nantucket (ACK) Boston (BOS) | cancelled | Claim Refund |
19.06.202508:00 | JetBlue Airways 687 | Boston (BOS) Los Angeles (LAX) | delayed | Claim Refund |
19.06.202508:00 | JetBlue Airways 5368 | Bar Harbor (BHB) Boston (BOS) | cancelled | Claim Refund |
19.06.202507:56 | JetBlue Airways 5130 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
19.06.202507:56 | JetBlue Airways 5130 | Boston (BOS) Provincetown (PVC) | cancelled | Claim Refund |
19.06.202507:15 | JetBlue Airways 5726 | Boston (BOS) Provincetown (PVC) | cancelled | Claim Refund |
19.06.202507:00 | JetBlue Airways 5994 | Vineyard Haven (MVY) Boston (BOS) | cancelled | Claim Refund |
19.06.202507:00 | JetBlue Airways 5160 | Rockland (RKD) Boston (BOS) | cancelled | Claim Refund |
19.06.202507:00 | JetBlue Airways 5156 | Bar Harbor (BHB) Boston (BOS) | cancelled | Claim Refund |
19.06.202506:50 | JetBlue Airways 6840 | Dublin (DUB) Brussels (BRU) | delayed | Claim Refund |
19.06.202506:50 | JetBlue Airways 5109 | Nantucket (ACK) Boston (BOS) | cancelled | Claim Refund |
19.06.202506:45 | JetBlue Airways 5175 | Provincetown (PVC) Boston (BOS) | cancelled | Claim Refund |
19.06.202506:34 | JetBlue Airways 493 | Boston (BOS) Denver (DEN) | delayed | Claim Refund |
19.06.202506:30 | JetBlue Airways 2718 | New York (JFK) Boston (BOS) | delayed | Claim Refund |
19.06.202506:00 | JetBlue Airways 696 | Atlanta (ATL) Boston (BOS) | delayed | Claim Refund |
19.06.202505:25 | JetBlue Airways 917 | Boston (BOS) New York (JFK) | delayed | Claim Refund |
18.06.202523:20 | JetBlue Airways 1405 | New York (MCO) Santo Domingo (SDQ) | delayed | Claim Refund |
18.06.202522:55 | JetBlue Airways 539 | New York (JFK) Aguadilla (BQN) | delayed | Claim Refund |
18.06.202522:39 | JetBlue Airways 994 | Denver (DEN) Boston (BOS) | delayed | Claim Refund |
18.06.202521:33 | JetBlue Airways 916 | Los Angeles (SMF) Boston (BOS) | delayed | Claim Refund |
18.06.202520:00 | JetBlue Airways 703 | Newark (EWR) Santo Domingo (SDQ) | delayed | Claim Refund |
18.06.202519:00 | JetBlue Airways 2071 | Fort Lauderdale (FLL) Aguadilla (BQN) | delayed | Claim Refund |
18.06.202517:51 | JetBlue Airways 9 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
18.06.202517:27 | JetBlue Airways 5117 | Boston (BOS) Augusta (AUG) | delayed | Claim Refund |
18.06.202517:16 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | delayed | Claim Refund |
18.06.202516:59 | JetBlue Airways 358 | New York (JFK) Burbank (BUR) | delayed | Claim Refund |
18.06.202516:30 | JetBlue Airways 263 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.06.202514:59 | JetBlue Airways 1586 | New York (MCO) Buffalo (BUF) | delayed | Claim Refund |
18.06.202511:50 | JetBlue Airways 6794 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
18.06.202507:56 | JetBlue Airways 5130 | Boston (BOS) Provincetown (PVC) | cancelled | Claim Refund |
18.06.202507:10 | JetBlue Airways 806 | Nashville (BNA) Boston (BOS) | delayed | Claim Refund |
18.06.202507:00 | JetBlue Airways 5156 | Bar Harbor (BHB) Boston (BOS) | cancelled | Claim Refund |
18.06.202507:00 | JetBlue Airways 5994 | Vineyard Haven (MVY) Boston (BOS) | delayed | Claim Refund |
18.06.202506:45 | JetBlue Airways 5175 | Provincetown (PVC) Boston (BOS) | cancelled | Claim Refund |
18.06.202506:00 | JetBlue Airways 891 | Boston (BOS) Tampa (TPA) | delayed | Claim Refund |
18.06.202501:05 | JetBlue Airways 6465 | Tel Aviv Yafo (TLV) Boston (BOS) | cancelled | Claim Refund |
17.06.202523:35 | JetBlue Airways 96 | Portland (PDX) Boston (BOS) | delayed | Claim Refund |
17.06.202522:39 | JetBlue Airways 248 | Salt Lake City (SLC) Boston (BOS) | delayed | Claim Refund |
17.06.202522:09 | JetBlue Airways 492 | Los Angeles (LAX) Buffalo (BUF) | delayed | Claim Refund |
17.06.202520:59 | JetBlue Airways 1761 | New York (LGA) West Palm Beach (PBI) | delayed | Claim Refund |
17.06.202520:45 | JetBlue Airways 50 | Vancouver (YVR) Boston (BOS) | delayed | Claim Refund |
17.06.202520:25 | JetBlue Airways 709 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
17.06.202518:50 | JetBlue Airways 1053 | New York (JFK) West Palm Beach (PBI) | delayed | Claim Refund |
17.06.202518:42 | JetBlue Airways 491 | Buffalo (BUF) Los Angeles (LAX) | delayed | Claim Refund |
