Passengers of JetBlue who have faced a flight cancellation or delay are legally entitled to compensation. According to EU 261/2004, airlines must compensate passengers if there’s a significant disruption. In this article, we’ll examine your rights and the actions you should follow to get the compensation you are entitled to from the airline.
JetBlue Flight Delay or Cancellation Compensation
Before claiming the JetBlue compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
JetBlue Compensation for Flight Delay
According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s crucial to note that this flight delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you land at your final destination.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation varies based on several factors, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind you may not always receive compensation for every flight delay. JetBlue isn’t required to provide compensation when extraordinary circumstances beyond their control happen. This includes severe weather conditions, problems at the airport, or a strike by air traffic controllers. In these cases, you will generally not be given compensation as it is not the airline’s fault.
JetBlue Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines are required to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, depending on the flight distance. However, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the distance of the flight and the duration of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
JetBlue is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.
Are JetBlue Flights Covered By EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, JetBlue isn’t a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from JetBlue
If your travel plans have been affected by a flight delay or cancellation with JetBlue, it’s crucial to be aware that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to get you your compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of obtaining the compensation you’re owed. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
JetBlue goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions occur, JetBlue is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: JetBlue offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, JetBlue arranges hotel accommodation. This also includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for instant assistance.
Rebooking and Refunds
When JetBlue cancels a flight, passengers can choose to get a full refund or rebook on a different flight. This flexibility is essential for minimizing travel disruptions and helping passengers to handle unforeseen circumstances efficiently.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, JetBlue will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, JetBlue will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, JetBlue shall help in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202515:00 | JetBlue Airways 5457 | Tampa (TPA) Fort Lauderdale (FLL) | cancelled | Refunds |
08.05.202513:35 | JetBlue Airways 6873 | Hamburg (HAM) Dublin (DUB) | delayed | Refunds |
08.05.202511:00 | JetBlue Airways 5459 | Tampa (TPA) Fort Lauderdale (FLL) | delayed | Refunds |
08.05.202509:45 | JetBlue Airways 6672 | Budapest (BUD) Warsaw (WAW) | delayed | Refunds |
08.05.202509:00 | JetBlue Airways 5118 | Spanish Town (VIJ) San Juan (SJU) | delayed | Refunds |
07.05.202522:20 | JetBlue Airways 5808 | Honolulu (HNL) Las Vegas (LAS) | delayed | Refunds |
07.05.202521:30 | JetBlue Airways 359 | Burbank (BUR) New York (JFK) | delayed | Refunds |
07.05.202518:05 | JetBlue Airways 5996 | Boston (BOS) Rockland (RKD) | cancelled | Refunds |
07.05.202517:40 | JetBlue Airways 5117 | Boston (BOS) Augusta (AUG) | delayed | Refunds |
07.05.202517:25 | JetBlue Airways 5159 | Boston (BOS) Bar Harbor (BHB) | delayed | Refunds |
07.05.202516:42 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | delayed | Refunds |
07.05.202514:10 | JetBlue Airways 5126 | Bar Harbor (BHB) Boston (BOS) | delayed | Refunds |
07.05.202510:20 | JetBlue Airways 6841 | Brussels (BRU) Dublin (DUB) | delayed | Refunds |
07.05.202510:15 | JetBlue Airways 5163 | Spanish Town (VIJ) San Juan (SJU) | delayed | Refunds |
07.05.202502:20 | JetBlue Airways 5585 | Doha (DOH) Lahore (LHE) | cancelled | Refunds |
07.05.202501:35 | JetBlue Airways 5595 | Doha (DOH) Nairobi (NBO) | delayed | Refunds |
06.05.202520:25 | JetBlue Airways 5461 | Fort Lauderdale (FLL) Tampa (TPA) | delayed | Refunds |
06.05.202520:10 | JetBlue Airways 2626 | Fort Lauderdale (FLL) Raleigh (RDU) | delayed | Refunds |
06.05.202518:05 | JetBlue Airways 5996 | Boston (BOS) Rockland (RKD) | cancelled | Refunds |
06.05.202517:40 | JetBlue Airways 5117 | Boston (BOS) Augusta (AUG) | cancelled | Refunds |
06.05.202517:25 | JetBlue Airways 5159 | Boston (BOS) Bar Harbor (BHB) | cancelled | Refunds |
06.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Refunds |
06.05.202515:40 | JetBlue Airways 5116 | Augusta (AUG) Boston (BOS) | cancelled | Refunds |
06.05.202507:40 | JetBlue Airways 5810 | Honolulu (HNL) Los Angeles (LAX) | delayed | Refunds |
05.05.202518:30 | JetBlue Airways 6689 | Warsaw (WAW) Budapest (BUD) | delayed | Refunds |
05.05.202518:20 | JetBlue Airways 6828 | Dublin (DUB) Paris (CDG) | delayed | Refunds |
05.05.202518:05 | JetBlue Airways 5996 | Boston (BOS) Rockland (RKD) | cancelled | Refunds |
05.05.202517:50 | JetBlue Airways 5105 | Boston (BOS) Rutland (RUT) | delayed | Refunds |
05.05.202517:40 | JetBlue Airways 5117 | Boston (BOS) Augusta (AUG) | cancelled | Refunds |
05.05.202517:00 | JetBlue Airways 6889 | Amsterdam (AMS) Dublin (DUB) | delayed | Refunds |
05.05.202516:42 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | delayed | Refunds |
05.05.202515:55 | JetBlue Airways 5463 | Fort Lauderdale (FLL) Marsh Harbour (MHH) | delayed | Refunds |
05.05.202515:40 | JetBlue Airways 5116 | Augusta (AUG) Boston (BOS) | cancelled | Refunds |
05.05.202513:30 | JetBlue Airways 6412 | Belgrade (BEG) Budapest (BUD) | delayed | Refunds |
05.05.202513:20 | JetBlue Airways 6825 | Paris (CDG) Dublin (DUB) | delayed | Refunds |
05.05.202513:20 | JetBlue Airways 6314 | London (LHR) Budapest (BUD) | delayed | Refunds |
05.05.202512:50 | JetBlue Airways 6674 | Budapest (BUD) Warsaw (WAW) | delayed | Refunds |
05.05.202512:00 | JetBlue Airways 6286 | London (LHR) Brussels (BRU) | delayed | Refunds |
05.05.202511:00 | JetBlue Airways 6292 | London (LHR) Dusseldorf (DUS) | delayed | Refunds |
05.05.202510:25 | JetBlue Airways 2709 | New York (JFK) Santo Domingo (SDQ) | delayed | Refunds |
05.05.202510:25 | JetBlue Airways 6893 | Dusseldorf (DUS) Dublin (DUB) | delayed | Refunds |
05.05.202510:20 | JetBlue Airways 6841 | Brussels (BRU) Dublin (DUB) | delayed | Refunds |
05.05.202510:16 | JetBlue Airways 1160 | Philadelphia (PHL) Boston (BOS) | delayed | Refunds |
05.05.202510:05 | JetBlue Airways 6421 | Paris (CDG) Belgrade (BEG) | delayed | Refunds |
05.05.202509:35 | JetBlue Airways 5161 | Boston (BOS) Rockland (RKD) | delayed | Refunds |
05.05.202509:30 | JetBlue Airways 5178 | Nantucket (ACK) Boston (BOS) | delayed | Refunds |
05.05.202509:30 | JetBlue Airways 5388 | Boston (BOS) Hyannis (HYA) | delayed | Refunds |
05.05.202509:29 | JetBlue Airways 627 | New York (JFK) Puerto Plata (POP) | delayed | Refunds |
05.05.202508:53 | JetBlue Airways 5101 | Boston (BOS) Rutland (RUT) | delayed | Refunds |
05.05.202508:50 | JetBlue Airways 5157 | Boston (BOS) Bar Harbor (BHB) | delayed | Refunds |
05.05.202508:35 | JetBlue Airways 5168 | Boston (BOS) White River (LEB) | delayed | Refunds |
05.05.202508:15 | JetBlue Airways 5382 | Boston (BOS) Nantucket (ACK) | delayed | Refunds |
05.05.202508:00 | JetBlue Airways 8603 | New York (MCO) San Salvador (SAL) | delayed | Refunds |
05.05.202507:55 | JetBlue Airways 5115 | Boston (BOS) Nantucket (ACK) | delayed | Refunds |
05.05.202507:50 | JetBlue Airways 5110 | Augusta (AUG) Boston (BOS) | delayed | Refunds |
05.05.202507:25 | JetBlue Airways 5114 | Saranac Lake (SLK) Boston (BOS) | delayed | Refunds |
05.05.202507:20 | JetBlue Airways 5356 | Vineyard Haven (MVY) Boston (BOS) | delayed | Refunds |
05.05.202507:20 | JetBlue Airways 5100 | Rutland (RUT) Boston (BOS) | delayed | Refunds |
05.05.202507:00 | JetBlue Airways 1006 | Nashville (BNA) Boston (BOS) | delayed | Refunds |
05.05.202506:30 | JetBlue Airways 6717 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Refunds |
05.05.202506:00 | JetBlue Airways 375 | Windsor Locks (BDL) San Juan (SJU) | delayed | Refunds |
05.05.202506:00 | JetBlue Airways 2660 | Philadelphia (PHL) Boston (BOS) | delayed | Refunds |
05.05.202506:00 | JetBlue Airways 345 | Islip (ISP) Boston (BOS) | cancelled | Refunds |
05.05.202506:00 | JetBlue Airways 562 | San Juan (SJU) Boston (BOS) | delayed | Refunds |
04.05.202523:59 | JetBlue Airways 1478 | Las Vegas (LAS) Boston (BOS) | delayed | Refunds |
04.05.202522:39 | JetBlue Airways 994 | Denver (DEN) Boston (BOS) | delayed | Refunds |
04.05.202522:34 | JetBlue Airways 988 | Los Angeles (LAX) Boston (BOS) | delayed | Refunds |
04.05.202521:35 | JetBlue Airways 916 | Los Angeles (SMF) Boston (BOS) | delayed | Refunds |
04.05.202521:20 | JetBlue Airways 438 | New York (MCO) Windsor Locks (BDL) | delayed | Refunds |
04.05.202521:10 | JetBlue Airways 6289 | Budapest (BUD) London (LHR) | delayed | Refunds |
04.05.202521:00 | JetBlue Airways 709 | New York (JFK) Santo Domingo (SDQ) | delayed | Refunds |
04.05.202521:00 | JetBlue Airways 478 | Las Vegas (LAS) Boston (BOS) | delayed | Refunds |
04.05.202520:52 | JetBlue Airways 134 | San Francisco (SFO) Boston (BOS) | delayed | Refunds |
04.05.202520:25 | JetBlue Airways 6414 | Belgrade (BEG) Budapest (BUD) | delayed | Refunds |
04.05.202519:40 | JetBlue Airways 6546 | Hong Kong (HKG) Doha (DOH) | delayed | Refunds |
04.05.202517:45 | JetBlue Airways 6876 | Dublin (DUB) Berlin (BER) | delayed | Refunds |
04.05.202517:29 | JetBlue Airways 1202 | New York (JFK) Buffalo (BUF) | delayed | Refunds |
04.05.202516:50 | JetBlue Airways 6680 | Warsaw (WAW) Krakow (KRK) | delayed | Refunds |
04.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Refunds |
04.05.202516:35 | JetBlue Airways 5350 | Charlotte Amalie (STT) Nevis (NEV) | delayed | Refunds |
04.05.202516:05 | JetBlue Airways 221 | New York (MCO) Montego Bay (MBJ) | delayed | Refunds |
04.05.202514:15 | JetBlue Airways 5816 | Honolulu (HNL) Boston (BOS) | delayed | Refunds |
04.05.202513:10 | JetBlue Airways 5126 | Bar Harbor (BHB) Boston (BOS) | delayed | Refunds |
04.05.202511:38 | JetBlue Airways 398 | Seattle (SEA) Boston (BOS) | delayed | Refunds |
04.05.202508:45 | JetBlue Airways 6571 | Hanoi (HAN) Doha (DOH) | delayed | Refunds |
03.05.202520:50 | JetBlue Airways 6515 | Doha (DOH) Phuket (HKT) | delayed | Refunds |
03.05.202520:10 | JetBlue Airways 6622 | Doha (DOH) Bangkok (BKK) | delayed | Refunds |
03.05.202518:05 | JetBlue Airways 5933 | San Juan (SJU) Vieques (VQS) | delayed | Refunds |
03.05.202518:05 | JetBlue Airways 5996 | Boston (BOS) Rockland (RKD) | cancelled | Refunds |
03.05.202517:40 | JetBlue Airways 5117 | Boston (BOS) Augusta (AUG) | cancelled | Refunds |
03.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Refunds |
03.05.202516:35 | JetBlue Airways 5176 | San Juan (SJU) Spanish Town (VIJ) | cancelled | Refunds |
03.05.202516:10 | JetBlue Airways 5104 | Rutland (RUT) Boston (BOS) | cancelled | Refunds |
03.05.202516:00 | JetBlue Airways 5569 | Doha (DOH) Amman (AMM) | delayed | Refunds |
03.05.202515:40 | JetBlue Airways 5116 | Augusta (AUG) Boston (BOS) | cancelled | Refunds |
03.05.202514:30 | JetBlue Airways 5176 | Spanish Town (VIJ) San Juan (SJU) | cancelled | Refunds |
02.05.202522:20 | JetBlue Airways 5808 | Honolulu (HNL) Las Vegas (LAS) | delayed | Refunds |
02.05.202517:10 | JetBlue Airways 358 | New York (JFK) Burbank (BUR) | delayed | Refunds |
02.05.202516:50 | JetBlue Airways 263 | New York (JFK) Seattle (SEA) | delayed | Refunds |
02.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Refunds |
