Passengers of JetBlue who have faced a flight cancellation or delay are legally entitled to compensation. According to EU 261/2004, airlines must compensate passengers if there’s a significant disruption. In this article, we’ll examine your rights and the actions you should follow to get the compensation you are entitled to from the airline.
JetBlue Flight Delay or Cancellation Compensation
Before claiming the JetBlue compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
JetBlue Compensation for Flight Delay
According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s crucial to note that this flight delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you land at your final destination.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation varies based on several factors, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind you may not always receive compensation for every flight delay. JetBlue isn’t required to provide compensation when extraordinary circumstances beyond their control happen. This includes severe weather conditions, problems at the airport, or a strike by air traffic controllers. In these cases, you will generally not be given compensation as it is not the airline’s fault.
JetBlue Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines are required to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, depending on the flight distance. However, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the distance of the flight and the duration of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
JetBlue is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.
Are JetBlue Flights Covered By EU 261/2004?
EU 261 covers all flights departing from airports in the EU. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, JetBlue isn’t a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from JetBlue
If your travel plans have been affected by a flight delay or cancellation with JetBlue, it’s crucial to be aware that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to get you your compensation. You are only charged if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of obtaining the compensation you’re owed. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
JetBlue goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions occur, JetBlue is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: JetBlue offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, JetBlue arranges hotel accommodation. This also includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for instant assistance.
Rebooking and Refunds
When JetBlue cancels a flight, passengers can choose to get a full refund or rebook on a different flight. This flexibility is essential for minimizing travel disruptions and helping passengers to handle unforeseen circumstances efficiently.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, JetBlue will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, JetBlue will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, JetBlue shall help in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202515:15 | JetBlue Airways 6413 | Budapest (BUD) Belgrade (BEG) | delayed | Claim Refund |
29.05.202510:00 | JetBlue Airways 6629 | Doha (DOH) Entebbe (EBB) | delayed | Claim Refund |
28.05.202519:45 | JetBlue Airways 5489 | Tallahassee (TLH) Fort Lauderdale (FLL) | cancelled | Claim Refund |
28.05.202518:30 | JetBlue Airways 6689 | Warsaw (WAW) Budapest (BUD) | delayed | Claim Refund |
28.05.202518:00 | JetBlue Airways 6414 | Belgrade (BEG) Budapest (BUD) | delayed | Claim Refund |
28.05.202517:50 | JetBlue Airways 5105 | Boston (BOS) Rutland (RUT) | delayed | Claim Refund |
28.05.202517:15 | JetBlue Airways 5127 | Boston (BOS) Provincetown (PVC) | delayed | Claim Refund |
28.05.202516:42 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | delayed | Claim Refund |
28.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Claim Refund |
28.05.202515:30 | JetBlue Airways 6314 | London (LHR) Budapest (BUD) | delayed | Claim Refund |
28.05.202513:15 | JetBlue Airways 6794 | Lisbon (LIS) Ponta Delgada (PDL) | delayed | Claim Refund |
28.05.202512:44 | JetBlue Airways 1216 | Buffalo (BUF) Boston (BOS) | delayed | Claim Refund |
28.05.202510:15 | JetBlue Airways 5163 | Spanish Town (VIJ) San Juan (SJU) | delayed | Claim Refund |
27.05.202520:15 | JetBlue Airways 102 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
27.05.202520:00 | JetBlue Airways 143 | Newark (EWR) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Claim Refund |
27.05.202515:35 | JetBlue Airways 6688 | Warsaw (WAW) Budapest (BUD) | delayed | Claim Refund |
27.05.202510:40 | JetBlue Airways 1288 | West Palm Beach (PBI) Providence (PVD) | delayed | Claim Refund |
27.05.202508:20 | JetBlue Airways 5559 | Doha (DOH) Lusaka (LUN) | delayed | Claim Refund |
27.05.202508:05 | JetBlue Airways 5572 | Doha (DOH) Miami (MIA) | delayed | Claim Refund |
26.05.202522:05 | JetBlue Airways 430 | New York (MCO) Aguadilla (BQN) | delayed | Claim Refund |
26.05.202522:02 | JetBlue Airways 1929 | Boston (BOS) Santo Domingo (SDQ) | delayed | Claim Refund |
26.05.202521:30 | JetBlue Airways 359 | Burbank (BUR) New York (JFK) | delayed | Claim Refund |
26.05.202520:51 | JetBlue Airways 709 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
26.05.202519:30 | JetBlue Airways 144 | West Palm Beach (PBI) Newark (EWR) | delayed | Claim Refund |
26.05.202517:58 | JetBlue Airways 2466 | Fort Lauderdale (FLL) Buffalo (BUF) | delayed | Claim Refund |
26.05.202517:17 | JetBlue Airways 358 | New York (JFK) Burbank (BUR) | delayed | Claim Refund |
26.05.202516:42 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | delayed | Claim Refund |
26.05.202516:30 | JetBlue Airways 545 | Islip (ISP) West Palm Beach (PBI) | delayed | Claim Refund |
26.05.202515:15 | JetBlue Airways 6413 | Budapest (BUD) Belgrade (BEG) | delayed | Claim Refund |
26.05.202515:05 | JetBlue Airways 6260 | London (LHR) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202514:10 | JetBlue Airways 492 | Los Angeles (LAX) Buffalo (BUF) | delayed | Claim Refund |
26.05.202513:20 | JetBlue Airways 6256 | London (LHR) Budapest (BUD) | delayed | Claim Refund |
26.05.202512:29 | JetBlue Airways 9 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
26.05.202509:00 | JetBlue Airways 1886 | New York (MCO) Buffalo (BUF) | delayed | Claim Refund |
25.05.202517:50 | JetBlue Airways 5105 | Boston (BOS) Rutland (RUT) | delayed | Claim Refund |
25.05.202517:30 | JetBlue Airways 6286 | London (LHR) Brussels (BRU) | delayed | Claim Refund |
25.05.202517:17 | JetBlue Airways 358 | New York (JFK) Burbank (BUR) | delayed | Claim Refund |
25.05.202515:59 | JetBlue Airways 1009 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
25.05.202514:10 | JetBlue Airways 492 | Los Angeles (LAX) Buffalo (BUF) | delayed | Claim Refund |
25.05.202513:50 | JetBlue Airways 2538 | Santo Domingo (SDQ) San Juan (SJU) | delayed | Claim Refund |
25.05.202513:06 | JetBlue Airways 605 | New York (MCO) Santo Domingo (SDQ) | delayed | Claim Refund |
25.05.202512:55 | JetBlue Airways 5998 | New York (JFK) Saranac Lake (SLK) | delayed | Claim Refund |
25.05.202511:35 | JetBlue Airways 2537 | San Juan (SJU) Santo Domingo (SDQ) | delayed | Claim Refund |
25.05.202510:05 | JetBlue Airways 6632 | Lusaka (LUN) Harare (HRE) | delayed | Claim Refund |
25.05.202509:00 | JetBlue Airways 1886 | New York (MCO) Buffalo (BUF) | delayed | Claim Refund |
25.05.202507:05 | JetBlue Airways 2465 | Buffalo (BUF) Fort Lauderdale (FLL) | delayed | Claim Refund |
24.05.202522:45 | JetBlue Airways 6754 | Newark (EWR) Ponta Delgada (PDL) | delayed | Claim Refund |
24.05.202518:05 | JetBlue Airways 5933 | San Juan (SJU) Vieques (VQS) | delayed | Claim Refund |
24.05.202518:05 | JetBlue Airways 5996 | Boston (BOS) Rockland (RKD) | delayed | Claim Refund |
24.05.202517:50 | JetBlue Airways 5105 | Boston (BOS) Rutland (RUT) | delayed | Claim Refund |
24.05.202517:15 | JetBlue Airways 5127 | Boston (BOS) Provincetown (PVC) | delayed | Claim Refund |
24.05.202516:42 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | delayed | Claim Refund |
24.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Claim Refund |
24.05.202516:10 | JetBlue Airways 5104 | Rutland (RUT) Boston (BOS) | delayed | Claim Refund |
24.05.202514:04 | JetBlue Airways 2448 | Santo Domingo (SDQ) Fort Lauderdale (FLL) | delayed | Claim Refund |
24.05.202511:38 | JetBlue Airways 398 | Seattle (SEA) Boston (BOS) | delayed | Claim Refund |
24.05.202510:35 | JetBlue Airways 2549 | Fort Lauderdale (FLL) Santo Domingo (SDQ) | delayed | Claim Refund |
24.05.202507:00 | JetBlue Airways 444 | West Palm Beach (PBI) Newark (EWR) | delayed | Claim Refund |
24.05.202506:50 | JetBlue Airways 6840 | Dublin (DUB) Brussels (BRU) | delayed | Claim Refund |
24.05.202505:32 | JetBlue Airways 209 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
23.05.202516:45 | JetBlue Airways 5477 | Tampa (TPA) Fort Lauderdale (FLL) | cancelled | Claim Refund |
23.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Claim Refund |
23.05.202516:35 | JetBlue Airways 5176 | San Juan (SJU) Spanish Town (VIJ) | delayed | Claim Refund |
23.05.202515:15 | JetBlue Airways 6413 | Budapest (BUD) Belgrade (BEG) | delayed | Claim Refund |
23.05.202514:55 | JetBlue Airways 6685 | Krakow (KRK) Warsaw (WAW) | delayed | Claim Refund |
23.05.202513:35 | JetBlue Airways 6873 | Hamburg (HAM) Dublin (DUB) | delayed | Claim Refund |
23.05.202511:38 | JetBlue Airways 398 | Seattle (SEA) Boston (BOS) | delayed | Claim Refund |
23.05.202510:45 | JetBlue Airways 6723 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
23.05.202510:45 | JetBlue Airways 6723 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
23.05.202510:45 | JetBlue Airways 6723 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
23.05.202507:05 | JetBlue Airways 2274 | Tampa (TPA) Newark (EWR) | delayed | Claim Refund |
23.05.202507:00 | JetBlue Airways 5454 | Tampa (TPA) Fort Lauderdale (FLL) | cancelled | Claim Refund |
23.05.202506:50 | JetBlue Airways 6840 | Dublin (DUB) Brussels (BRU) | delayed | Claim Refund |
23.05.202506:50 | JetBlue Airways 6892 | Dublin (DUB) Dusseldorf (DUS) | delayed | Claim Refund |
22.05.202522:02 | JetBlue Airways 1929 | Boston (BOS) Santo Domingo (SDQ) | delayed | Claim Refund |
22.05.202521:59 | JetBlue Airways 539 | New York (JFK) Aguadilla (BQN) | delayed | Claim Refund |
22.05.202520:55 | JetBlue Airways 1761 | New York (LGA) West Palm Beach (PBI) | delayed | Claim Refund |
22.05.202520:51 | JetBlue Airways 709 | New York (JFK) Santo Domingo (SDQ) | delayed | Claim Refund |
22.05.202520:40 | JetBlue Airways 2421 | Boston (BOS) West Palm Beach (PBI) | delayed | Claim Refund |
22.05.202518:35 | JetBlue Airways 1567 | Westchester County (HPN) West Palm Beach (PBI) | delayed | Claim Refund |
22.05.202518:05 | JetBlue Airways 5996 | Boston (BOS) Rockland (RKD) | cancelled | Claim Refund |
22.05.202518:00 | JetBlue Airways 23 | (DCA) West Palm Beach (PBI) | delayed | Claim Refund |
22.05.202517:50 | JetBlue Airways 5105 | Boston (BOS) Rutland (RUT) | cancelled | Claim Refund |
22.05.202517:40 | JetBlue Airways 5117 | Boston (BOS) Augusta (AUG) | cancelled | Claim Refund |
22.05.202517:15 | JetBlue Airways 5127 | Boston (BOS) Provincetown (PVC) | cancelled | Claim Refund |
22.05.202516:42 | JetBlue Airways 5137 | Boston (BOS) Saranac Lake (SLK) | cancelled | Claim Refund |
22.05.202516:40 | JetBlue Airways 5191 | Charlotte Amalie (STT) Anguilla (AXA) | delayed | Claim Refund |
22.05.202516:35 | JetBlue Airways 5350 | Charlotte Amalie (STT) Nevis (NEV) | delayed | Claim Refund |
22.05.202514:00 | JetBlue Airways 5728 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
22.05.202513:30 | JetBlue Airways 6412 | Belgrade (BEG) Budapest (BUD) | delayed | Claim Refund |
22.05.202513:15 | JetBlue Airways 5932 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
22.05.202513:00 | JetBlue Airways 5115 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
22.05.202512:40 | JetBlue Airways 5916 | Boston (BOS) Vineyard Haven (MVY) | cancelled | Claim Refund |
22.05.202512:35 | JetBlue Airways 5396 | Boston (BOS) Provincetown (PVC) | cancelled | Claim Refund |
22.05.202512:35 | JetBlue Airways 2334 | West Palm Beach (PBI) (DCA) | delayed | Claim Refund |
22.05.202512:20 | JetBlue Airways 5360 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
22.05.202512:05 | JetBlue Airways 5952 | Boston (BOS) Vineyard Haven (MVY) | cancelled | Claim Refund |
22.05.202511:55 | JetBlue Airways 5125 | Boston (BOS) Bar Harbor (BHB) | delayed | Claim Refund |
22.05.202511:51 | JetBlue Airways 5956 | Boston (BOS) Nantucket (ACK) | cancelled | Claim Refund |
