Coping with flight disruptions can be really frustrating. However, the good news is that the European Union has laws to support travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to know about these regulations. They can be useful if your flight goes off course.
Being aware of your options can make managing travel complications a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the trouble
Remember to ask airline representatives about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Icelandair Flight Delay Compensation
Flight delays from Icelandair can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could receive up to €600 per person. What counts is when you arrive, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Icelandair Flight Cancellation Compensation
Europe has laws to assist you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled less than two weeks before your scheduled departure, you could be eligible for compensation as much as €600. But keep in mind – the airline doesn’t have to pay if they rebook you on a different flight that aligns closely with your original schedule.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
Your potential compensation depends on a couple of points:
- The length of your flight
- The delay in your arrival
So, even if you arrive later than planned, you might still get some compensation.
Refer to the following table to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Icelandair
It’s crucial to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to get you your compensation. You only incur a fee if we win your case.
Remember that it is your right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational reasons or technical issues, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.
Which Icelandair Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They apply to any flight taking off from an airport within an EU country and any flight coming into an airport within an EU country when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline within, to, or from Europe, you probably have these rights. It’s good to understand these regulations – they’re there to help you if something goes wrong with your flight. They guarantee you’re not abandoned when your trip arrangements don’t work out.
When You Are Not Entitled to Compensation
Icelandair isn’t necessarily responsible when flights are delayed or cancelled. At times, situations arise that the airline can’t control, like extreme weather or unforeseen issues.
For example, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Icelandair is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
28.03.202515:50 | Icelandair 7441 | Berlin (BER) Copenhagen (CPH) | delayed | Refunds |
28.03.202513:29 | Icelandair 7610 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
28.03.202510:05 | Icelandair 7600 | Anchorage (ANC) Seattle (SEA) | delayed | Refunds |
28.03.202509:41 | Icelandair 7640 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
27.03.202520:20 | Icelandair 7699 | Seattle (SEA) Denver (DEN) | delayed | Refunds |
27.03.202517:35 | Icelandair 27 | Isafjordur (IFJ) Reykjavik (RKV) | cancelled | Refunds |
27.03.202511:28 | Icelandair 7658 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
26.03.202512:40 | Icelandair 7682 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
26.03.202510:05 | Icelandair 7664 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
26.03.202508:00 | Icelandair 16 | Reykjavik (RKV) Isafjordur (IFJ) | delayed | Refunds |
25.03.202520:15 | Icelandair 7639 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
25.03.202512:40 | Icelandair 7682 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
25.03.202512:20 | Icelandair | Isafjordur (IFJ) Reykjavik (RKV) | delayed | Refunds |
25.03.202511:15 | Icelandair | Reykjavik (RKV) Isafjordur (IFJ) | delayed | Refunds |
24.03.202517:35 | Icelandair 27 | Isafjordur (IFJ) Reykjavik (RKV) | cancelled | Refunds |
24.03.202516:25 | Icelandair 26 | Reykjavik (RKV) Isafjordur (IFJ) | cancelled | Refunds |
24.03.202513:25 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
24.03.202510:17 | Icelandair 7670 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
24.03.202510:00 | Icelandair 7626 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
23.03.202522:47 | Icelandair 7673 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
23.03.202516:25 | Icelandair 26 | Reykjavik (RKV) Isafjordur (IFJ) | delayed | Refunds |
23.03.202513:25 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
23.03.202512:40 | Icelandair 7682 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
23.03.202510:49 | Icelandair 7610 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
23.03.202508:10 | Icelandair 7664 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
22.03.202513:29 | Icelandair 7610 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
22.03.202513:00 | Icelandair 7644 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
22.03.202510:05 | Icelandair 7664 | San Jose (SJC) Seattle (SEA) | cancelled | Refunds |
22.03.202506:00 | Icelandair 7961 | Newark (EWR) New York (MCO) | delayed | Refunds |
21.03.202521:26 | Icelandair 7617 | Seattle (SEA) Las Vegas (LAS) | cancelled | Refunds |
21.03.202513:29 | Icelandair 7610 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
21.03.202511:28 | Icelandair 7658 | San Francisco (SFO) Seattle (SEA) | cancelled | Refunds |
21.03.202510:25 | Icelandair 7592 | Zurich (ZRH) Copenhagen (CPH) | delayed | Refunds |
21.03.202510:17 | Icelandair 7670 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
21.03.202509:41 | Icelandair 7640 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
20.03.202521:38 | Icelandair 7663 | Seattle (SEA) Oakland (OAK) | delayed | Refunds |
20.03.202520:15 | Icelandair 7639 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
20.03.202513:25 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
20.03.202512:40 | Icelandair 7682 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
20.03.202510:15 | Icelandair 7684 | Santa Ana (SNA) Seattle (SEA) | delayed | Refunds |
20.03.202510:05 | Icelandair 7664 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
20.03.202510:00 | Icelandair 7626 | Los Angeles (LAX) Seattle (SEA) | cancelled | Refunds |
20.03.202510:00 | Icelandair 7630 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
20.03.202509:41 | Icelandair 7640 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
20.03.202509:30 | Icelandair 7648 | San Diego (SAN) Seattle (SEA) | delayed | Refunds |
19.03.202519:55 | Icelandair 7633 | Seattle (SEA) Portland (PDX) | delayed | Refunds |
19.03.202513:25 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
19.03.202509:35 | Icelandair 7574 | Hamburg (HAM) Copenhagen (CPH) | delayed | Refunds |
18.03.202520:15 | Icelandair 7639 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
18.03.202520:10 | Icelandair 7617 | Seattle (SEA) Las Vegas (LAS) | delayed | Refunds |
18.03.202520:10 | Icelandair 7611 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
18.03.202515:35 | Icelandair 680 | Seattle (SEA) Reykjavik (KEF) | delayed | Refunds |
18.03.202513:33 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
18.03.202512:03 | Icelandair 7680 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
18.03.202510:02 | Icelandair 7628 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
17.03.202521:40 | Icelandair 7631 | Seattle (SEA) Los Angeles (SMF) | delayed | Refunds |
17.03.202520:10 | Icelandair 7611 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
17.03.202520:10 | Icelandair 7641 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
17.03.202513:33 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
17.03.202513:04 | Icelandair 7886 | Denver (DEN) Boston (BOS) | delayed | Refunds |
17.03.202510:26 | Icelandair 7670 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
17.03.202510:02 | Icelandair 7628 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
17.03.202508:05 | Icelandair 113 | Reykjavik (KEF) Nuuk (GOH) | cancelled | Refunds |
17.03.202506:18 | Icelandair 7906 | Atlanta (ATL) New York (JFK) | cancelled | Refunds |
16.03.202520:25 | Icelandair 614 | New York (JFK) Reykjavik (KEF) | delayed | Refunds |
16.03.202520:10 | Icelandair 7611 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
16.03.202520:10 | Icelandair 7641 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
16.03.202519:30 | Icelandair 852 | (ORD) Reykjavik (KEF) | delayed | Refunds |
16.03.202518:55 | Icelandair 688 | New York (MCO) Reykjavik (KEF) | delayed | Refunds |
16.03.202516:25 | Icelandair 26 | Reykjavik (RKV) Isafjordur (IFJ) | delayed | Refunds |
16.03.202511:35 | Icelandair 7658 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
16.03.202510:51 | Icelandair 7610 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
16.03.202509:55 | Icelandair 7600 | Anchorage (ANC) Seattle (SEA) | delayed | Refunds |
15.03.202519:59 | Icelandair 7627 | Seattle (SEA) Los Angeles (LAX) | delayed | Refunds |
15.03.202510:51 | Icelandair 7610 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
15.03.202510:02 | Icelandair 7628 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
15.03.202510:00 | Icelandair 7626 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
15.03.202509:45 | Icelandair 7640 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
15.03.202509:35 | Icelandair 7648 | San Diego (SAN) Seattle (SEA) | delayed | Refunds |
14.03.202520:10 | Icelandair 7699 | Seattle (SEA) Denver (DEN) | delayed | Refunds |
14.03.202520:10 | Icelandair 7611 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
14.03.202520:10 | Icelandair 7641 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
14.03.202513:33 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
14.03.202511:35 | Icelandair 7658 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
14.03.202509:24 | Icelandair 7662 | Oakland (OAK) Seattle (SEA) | delayed | Refunds |
13.03.202520:10 | Icelandair 7641 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
13.03.202520:10 | Icelandair 7699 | Seattle (SEA) Denver (DEN) | delayed | Refunds |
13.03.202520:10 | Icelandair 7611 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
13.03.202513:33 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
13.03.202512:03 | Icelandair 7680 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
13.03.202510:00 | Icelandair 7626 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
12.03.202520:39 | Icelandair 7665 | Seattle (SEA) San Jose (SJC) | delayed | Refunds |
12.03.202520:15 | Icelandair 7639 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
12.03.202520:10 | Icelandair 7617 | Seattle (SEA) Las Vegas (LAS) | delayed | Refunds |
12.03.202520:10 | Icelandair 7641 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
12.03.202519:55 | Icelandair 7601 | Seattle (SEA) Anchorage (ANC) | delayed | Refunds |
11.03.202519:55 | Icelandair 7601 | Seattle (SEA) Anchorage (ANC) | delayed | Refunds |
10.03.202520:10 | Icelandair 7641 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
10.03.202516:25 | Icelandair 26 | Reykjavik (RKV) Isafjordur (IFJ) | delayed | Refunds |
10.03.202513:33 | Icelandair 7634 | Portland (PDX) Seattle (SEA) | delayed | Refunds |