Enter Air Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Handling flight disruptions can be quite upsetting. However, the positive thing is that the European Union has regulations to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these protections. They can help you out if your flight is disrupted.

Understanding your rights can make handling travel issues a lot simpler. While it won’t speed up your journey, it can help you feel less stressed when things don’t go as planned.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • Accommodation if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also get:

  • A refund
  • An alternative flight
  • Compensation to make up for the inconvenience

Remember to ask airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.

Enter Air Flight Delay Compensation

Travel setbacks from Enter Air can be really annoying. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are on your side. You could receive up to €600 per person. What counts is when you land, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.

How much you get depends on how far you’re flying. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed equally.

Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Enter Air Flight Cancellation Compensation

The EU has laws to protect you if your flight gets cancelled. Here’s what you need to know:

If your flight is cancelled less than two weeks before your planned travel date, you may be entitled to compensation up to €600. But keep in mind – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.

The airline may not need to compensate you if they offer you a new flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board another flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.

How much money you might get depends on two things:

  1. The length of your flight
  2. How late you arrive

So, even if you arrive later than planned, you could still be eligible for compensation.

Check out the table below to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.

How to Claim Compensation from Enter Air

It’s important to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Complete this form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will make every effort to get you your compensation. You are only charged if we win your case.

Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation.

Which Enter Air Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are comprehensive in scope. They cover any flight taking off from an airport within an EU country and every flight landing at an airport within an EU country when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you probably have these rights. It’s good to be aware of these regulations – they’re in place to assist you if problems occur with your flight. They ensure you’re not abandoned when your travel plans go awry.

When You Are Not Entitled to Compensation

Enter Air isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like really bad weather or unforeseen issues.

For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, Enter Air cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these things happen, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

30.03.202516:40

Enter Air

2104

Ras Al Khaimah (RKT)

Katowice (KTW)

delayed

Refunds

30.03.202514:25

Enter Air

4706

Hurghada (HRG)

Warsaw (WAW)

delayed

Refunds

30.03.202509:00

Enter Air

4705

Warsaw (WAW)

Hurghada (HRG)

delayed

Refunds

28.03.202509:05

Enter Air

4754

Marsa Alam (RMF)

Krakow (KRK)

delayed

Refunds

27.03.202520:30

Enter Air

588

Metz (ETZ)

Nice (NCE)

delayed

Refunds

25.03.202515:00

Enter Air

4219

Bydgoszcz (BZG)

Marsa Alam (RMF)

delayed

Refunds

21.03.202509:05

Enter Air

4754

Marsa Alam (RMF)

Krakow (KRK)

delayed

Refunds

17.03.202514:40

Enter Air

Katowice (KTW)

London (SEN)

delayed

Refunds

17.03.202507:00

Enter Air

Munich (MUC)

Debrecen (DEB)

delayed

Refunds

14.03.202515:30

Enter Air

Copenhagen (CPH)

Debrecen (DEB)

delayed

Refunds

14.03.202509:05

Enter Air

4754

Marsa Alam (RMF)

Krakow (KRK)

delayed

Refunds

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