Handling flight disruptions can be really frustrating. However, the bright side is that the European Union has laws to support travelers when things go wrong. If you’re traveling by air in the EU, it’s wise to know about these regulations. They can come in handy if your flight goes off course.
Understanding your rights can make handling travel issues much easier. While it won’t get you to your destination quicker, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s aid available in the case of a flight disruption. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Remember to ask airline workers about these entitlements if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Dan Air Flight Delay Compensation
Delays with flights from Dan Air can be very frustrating. However there’s some good news: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on how far you’re flying. A short flight won’t yield as much as a longer flight, even if they’re both delayed equally.
Curious about exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Dan Air Flight Cancellation Compensation
The EU has laws to help you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.
The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you can still get compensation. The most important thing is when you reach your final destination.
How much money you might get depends on two things:
- The distance of your flight
- How late you arrive
As a result, even if the alternative flight is delayed, you might still get some compensation.
Refer to the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Dan Air
It’s crucial to understand how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to secure your compensation. You only pay us if we win your case.
Remember that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational reasons or technical issues, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you are entitled to compensation.
Which Dan Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They apply to every flight leaving an airport within an EU country and any flight coming into an airport in an EU member state provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline within, to, or from Europe, you probably have these rights. It’s helpful to be aware of these laws – they’re there to help you if problems occur with your flight. They ensure you’re not stranded when your travel plans fall through.
When You Are Not Entitled to Compensation
Dan Air isn’t always responsible when flights are delayed or cancelled. Occasionally, things happen that the airline is powerless against, like extreme weather or unforeseen issues.
For example, if there’s a sudden storm, an emergency at the airport, or air traffic controllers go on strike, Dan Air cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up.