Handling flight disruptions can be really frustrating. However, the bright side is that the European Union has laws to support travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to know about these protections. They can come in handy if your flight is disrupted.
Understanding your rights can make managing travel complications less stressful. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s help available in the case of a flight disruption. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to inquire with airline representatives about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Blue Air Flight Delay Compensation
Travel setbacks from Blue Air can be really annoying. However there’s a bright side: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you land, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A short flight won’t yield as much as a long one, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Blue Air Flight Cancellation Compensation
The EU has laws to protect you if your flight gets cancelled. Here’s what you need to know:
In the event of a flight cancellation less than two weeks before you’re supposed to leave, you might get compensation up to €600. But keep in mind – the airline can avoid paying if they rebook you on a different flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still receive compensation. The most important thing is when you reach your final destination.
How much money you might get is determined by two factors:
- The distance of your flight
- The delay in your arrival
As a result, even if the new flight doesn’t get there on time, you might still get some compensation.
Refer to the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Blue Air
It’s essential to be aware of how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will make every effort to get you your compensation. You only pay us if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed as a result of operational issues or mechanical problems, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you are entitled to compensation.
Which Blue Air Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover every flight leaving a European Union member state airport and every flight landing at an airport in an EU member state when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s good to be aware of these regulations – they’re in place to help you if problems occur with your flight. They guarantee you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Blue Air isn’t necessarily at fault when flights are delayed or cancelled. At times, things happen that the airline is powerless against, like really bad weather or unexpected problems.
For example, if there’s a sudden storm, an emergency at the airport, or an air traffic control strike, Blue Air is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you are unlikely to get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties occur.