Coping with flight disruptions can be very annoying. However, the positive thing is that the European Union has laws to support travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to understand these protections. They can be useful if your flight goes off course.
Knowing what you’re entitled to can make dealing with travel problems much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the EU, you’ll get help. EU laws make sure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline workers about these things if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
ASL Airlines Flight Delay Compensation
Travel setbacks from ASL Airlines can be really annoying. However there’s a silver lining: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you land, not when you leave. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Take a look at the table below to see what compensation you could receive:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
ASL Airlines Flight Cancellation Compensation
The European Union has regulations to assist you in case of flight cancellation. Here’s what you should know:
In the event of a flight cancellation within two weeks of you’re supposed to leave, you could be eligible for compensation up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you’re still eligible for compensation. What matters most is when you reach your final destination.
Your potential compensation is determined by two things:
- The distance of your flight
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Check out the following table to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from ASL Airlines
It’s essential to understand the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to get you your compensation. You are only charged if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational issues or technical issues, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which ASL Airlines Flights are Covered by EU261?
The EU’s air passenger protection laws are far-reaching. They cover all flights departing from an airport within an EU country and every flight landing at a European Union member state airport if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, from, or within Europe, you likely have these rights. It’s important to be aware of these regulations – they exist to support you if issues arise with your flight. They make sure you’re not abandoned when your trip arrangements go awry.
When You Are Not Entitled to Compensation
ASL Airlines isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline can’t control, like extreme weather or unexpected problems.
For example, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, ASL Airlines is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you are unlikely to get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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