Dealing with flight disruptions can be really frustrating. However, the good news is that the European Union has laws to support travelers when things don’t go as planned. If you’re flying in the EU, it’s a good idea to understand these protections. They can help you out if your flight is disrupted.
Knowing what you’re entitled to can make handling travel problems much easier. While it won’t get you to your destination quicker, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline workers about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
ASL Airlines Flight Delay Compensation
Delays with flights from ASL Airlines can be really annoying. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What is important is when you reach your destination, not when you depart. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
ASL Airlines Flight Cancellation Compensation
Europe has laws to assist you if your flight is cancelled. Here’s the important information:
In the event of a flight cancellation less than two weeks before your planned travel date, you might get compensation of up to €600. But keep in mind – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
Your potential compensation is based on two factors:
- The length of your flight
- The delay in your arrival
As a result, even if you arrive later than planned, you could still be eligible for compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from ASL Airlines
It’s crucial to understand how to request the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will make every effort to get you your compensation. You only pay us if we win your case.
Don’t forget that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you are entitled to compensation.
Which ASL Airlines Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They apply to every flight leaving an airport in an EU member state and to all flights arriving at an airport in an EU member state if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, from, or within Europe, you likely have these rights. It’s helpful to understand these regulations – they exist to assist you if something goes wrong with your flight. They make sure you’re not left on your own when your travel plans fall through.
When You Are Not Entitled to Compensation
ASL Airlines isn’t always at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like severe weather conditions or unexpected problems.
For example, if there’s unexpected severe weather, an urgent situation at the airport, or a strike by air traffic controllers, ASL Airlines isn’t responsible. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these events take place, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
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