Coping with flight problems can be really frustrating. However, the bright side is that the European Union has regulations to support travelers when things get messed up. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can be useful if your flight gets messed up.
Knowing what you’re entitled to can make dealing with travel complications less stressful. While it won’t make your flight go any faster, it can reduce your anxiety when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Air France Flight Delay Compensation
Delays with flights from Air France can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A short flight won’t get you as much money as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air France Flight Cancellation Compensation
The European Union has laws to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled within two weeks of you’re supposed to leave, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.
How much money you might get depends on two factors:
- How far you’re flying
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air France
It’s important to know the process of claiming the compensation you’re entitled to under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will do our best to secure your compensation. You only incur a fee if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Air France Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover any flight taking off from an airport in an EU member state and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s good to understand these regulations – they’re there to assist you if issues arise with your flight. They ensure you’re not abandoned when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Air France isn’t necessarily at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline has no control over, like extreme weather or unforeseen issues.
For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Air France cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202517:45 | Air France 5156 | Aalborg (AAL) Copenhagen (CPH) | cancelled | Claim Refund |
20.06.202516:20 | Air France 4565 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
20.06.202515:10 | Air France 8021 | Tokyo (HND) Fukuoka (FUK) | delayed | Claim Refund |
20.06.202514:40 | Air France 8024 | Tokyo (HND) Okayama (OKJ) | delayed | Claim Refund |
20.06.202512:25 | Air France 5498 | Tokyo (HND) Matsuyama (MYJ) | delayed | Claim Refund |
20.06.202512:05 | Air France 5481 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
20.06.202511:55 | Air France 5496 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
20.06.202511:30 | Air France 5486 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
20.06.202511:20 | Air France 3385 | Tokyo (HND) Tokyo (CTS) | delayed | Claim Refund |
20.06.202510:55 | Air France 9770 | Rome (LIN) Bari (BRI) | cancelled | Claim Refund |
20.06.202510:30 | Air France 3958 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Claim Refund |
20.06.202510:25 | Air France 5492 | Kumamoto (KMJ) Tokyo (HND) | delayed | Claim Refund |
20.06.202510:10 | Air France 5495 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
20.06.202510:05 | Air France 5483 | Tokyo (HND) Nagasaki (NGS) | delayed | Claim Refund |
20.06.202510:00 | Air France 5489 | Tokyo (HND) Kumamoto (KMJ) | delayed | Claim Refund |
20.06.202509:25 | Air France 8016 | Tokyo (HND) Matsuyama (MYJ) | delayed | Claim Refund |
20.06.202509:20 | Air France 5493 | Tokyo (HND) Komatsu (KMQ) | delayed | Claim Refund |
20.06.202508:50 | Air France 6474 | Mumbai (BOM) Mangalore (IXE) | delayed | Claim Refund |
20.06.202508:35 | Air France 1102 | Paris (CDG) Turin (TRN) | delayed | Claim Refund |
20.06.202508:30 | Air France 8023 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
20.06.202508:25 | Air France 9754 | Bari (BRI) Rome (LIN) | delayed | Claim Refund |
20.06.202508:05 | Air France 5480 | Tokyo (HND) Nagoya (NGO) | delayed | Claim Refund |
20.06.202508:05 | Air France 5495 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
20.06.202508:05 | Air France 8024 | Tokyo (HND) Miyazaki (KMI) | delayed | Claim Refund |
20.06.202507:40 | Air France 5492 | Komatsu (KMQ) Tokyo (HND) | delayed | Claim Refund |
20.06.202507:35 | Air France 3382 | Nagoya (NGO) Tokyo (HND) | delayed | Claim Refund |
20.06.202507:20 | Air France 1084 | Paris (CDG) Tunis (TUN) | delayed | Claim Refund |
20.06.202507:10 | Air France 8021 | Okayama (OKJ) Tokyo (HND) | delayed | Claim Refund |
20.06.202506:00 | Air France 3480 | Seattle (SEA) Atlanta (ATL) | cancelled | Claim Refund |
20.06.202502:20 | Air France 3979 | Abu Dhabi (AUH) Mumbai (BOM) | delayed | Claim Refund |
20.06.202501:00 | Air France 8422 | Dubai (DXB) Amsterdam (AMS) | cancelled | Claim Refund |
19.06.202523:59 | Air France 8534 | Salt Lake City (SLC) Newark (EWR) | cancelled | Claim Refund |
19.06.202523:30 | Air France 406 | Paris (CDG) Santiago (SCL) | delayed | Claim Refund |
19.06.202523:15 | Air France 719 | (DSS) Paris (CDG) | cancelled | Claim Refund |
19.06.202523:05 | Air France 2191 | Atlanta (ATL) Savannah (SAV) | delayed | Claim Refund |
19.06.202522:50 | Air France 2508 | Detroit (DTW) Traverse City (TVC) | delayed | Claim Refund |
19.06.202521:55 | Air France 1016 | Paris (CDG) Dublin (DUB) | delayed | Claim Refund |
19.06.202521:55 | Air France 2328 | Minneapolis (MSP) Seattle (SEA) | delayed | Claim Refund |
19.06.202521:50 | Air France 2674 | Detroit (DTW) Boston (BOS) | delayed | Claim Refund |
19.06.202521:25 | Air France 3487 | Atlanta (ATL) Seattle (SEA) | cancelled | Claim Refund |
19.06.202521:15 | Air France 8820 | Detroit (DTW) Burlington (BTV) | delayed | Claim Refund |
19.06.202521:10 | Air France 8504 | New York (JFK) Burlington (BTV) | cancelled | Claim Refund |
19.06.202520:59 | Air France 5826 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202520:35 | Air France 5482 | Hiroshima (HIJ) Tokyo (HND) | delayed | Claim Refund |
19.06.202520:30 | Air France 5366 | Seoul (ICN) Tokyo (HND) | delayed | Claim Refund |
19.06.202520:15 | Air France 8649 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202520:15 | Air France 6854 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202520:15 | Air France 2981 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202520:05 | Air France 5480 | Fukuoka (FUK) Tokyo (HND) | delayed | Claim Refund |
19.06.202519:59 | Air France 5678 | New York (RSW) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:59 | Air France 2202 | Atlanta (ATL) Boston (BOS) | delayed | Claim Refund |
19.06.202519:59 | Air France 5651 | Buffalo (BUF) New York (JFK) | cancelled | Claim Refund |
19.06.202519:57 | Air France 2971 | Fort Lauderdale (FLL) Boston (BOS) | delayed | Claim Refund |
19.06.202519:55 | Air France 4934 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
19.06.202519:29 | Air France 2524 | Charlotte (CLT) New York (JFK) | cancelled | Claim Refund |
19.06.202519:11 | Air France 5755 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
19.06.202519:10 | Air France 2348 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202519:00 | Air France 3349 | Hyderabad (HYD) Mumbai (BOM) | delayed | Claim Refund |
19.06.202519:00 | Air France 3856 | Stockholm (ARN) Kiruna (KRN) | delayed | Claim Refund |
19.06.202518:55 | Air France 8025 | Miyazaki (KMI) Tokyo (HND) | delayed | Claim Refund |
19.06.202518:50 | Air France 2599 | Detroit (DTW) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:17 | Air France 2904 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
19.06.202517:59 | Air France 5893 | Salt Lake City (SLC) (ORD) | delayed | Claim Refund |
19.06.202517:30 | Air France 4569 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
19.06.202517:25 | Air France 8838 | Charlotte (CLT) New York (JFK) | cancelled | Claim Refund |
19.06.202517:20 | Air France 7933 | New York (JFK) Buffalo (BUF) | cancelled | Claim Refund |
19.06.202517:15 | Air France 6098 | Ahmedabad (AMD) Mumbai (BOM) | delayed | Claim Refund |
19.06.202517:00 | Air France 718 | Paris (CDG) (DSS) | delayed | Claim Refund |
19.06.202516:59 | Air France 2509 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:55 | Air France 6075 | Nagpur (NAG) Mumbai (BOM) | delayed | Claim Refund |
19.06.202516:30 | Air France 6070 | Goa (GOI) Mumbai (BOM) | delayed | Claim Refund |
19.06.202516:30 | Air France 963 | Tel Aviv Yafo (TLV) Paris (CDG) | cancelled | Claim Refund |
19.06.202516:25 | Air France 2245 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:25 | Air France 1494 | Paris (CDG) Budapest (BUD) | delayed | Claim Refund |
19.06.202516:15 | Air France 1235 | Berlin (BER) Paris (CDG) | delayed | Claim Refund |
19.06.202516:15 | Air France 8027 | Nagasaki (NGS) Tokyo (HND) | delayed | Claim Refund |
19.06.202516:01 | Air France 2781 | Salt Lake City (SLC) Reno (RNO) | delayed | Claim Refund |
19.06.202516:00 | Air France 3354 | Kolkata (CCU) Mumbai (BOM) | delayed | Claim Refund |
19.06.202516:00 | Air France 7115 | Johannesburg (JNB) Richards Bay (RCB) | delayed | Claim Refund |
19.06.202515:59 | Air France 5781 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202515:59 | Air France 2468 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202515:35 | Air France 2281 | Burlington (BTV) New York (JFK) | cancelled | Claim Refund |
19.06.202515:15 | Air France 9858 | Trieste (TRS) Rome (FCO) | delayed | Claim Refund |
19.06.202515:10 | Air France 5545 | Trondheim (TRD) Bodo (BOO) | delayed | Claim Refund |
19.06.202514:55 | Air France 4555 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
19.06.202514:40 | Air France 8024 | Tokyo (HND) Okayama (OKJ) | delayed | Claim Refund |
19.06.202514:25 | Air France 2596 | Minneapolis (MSP) Seattle (SEA) | delayed | Claim Refund |
19.06.202514:10 | Air France 5945 | Seattle (SEA) Los Angeles (SMF) | delayed | Claim Refund |
19.06.202513:40 | Air France 1234 | Paris (CDG) Berlin (BER) | delayed | Claim Refund |
19.06.202513:29 | Air France 8503 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
19.06.202513:20 | Air France 9851 | Rome (FCO) Trieste (TRS) | delayed | Claim Refund |
19.06.202513:15 | Air France 9781 | Rome (FCO) Turin (TRN) | delayed | Claim Refund |
19.06.202513:00 | Air France 5318 | (AEP) San Martin DeLos Andes (CPC) | delayed | Claim Refund |
19.06.202512:40 | Air France 1747 | Malaga (AGP) Paris (CDG) | delayed | Claim Refund |
19.06.202512:30 | Air France 8013 | Tokyo (HND) Nagasaki (NGS) | delayed | Claim Refund |
19.06.202512:25 | Air France 4622 | Ivalo (IVL) Helsinki (HEL) | cancelled | Claim Refund |
19.06.202511:55 | Air France 5496 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
19.06.202511:50 | Air France 1285 | Tunis (TUN) Paris (CDG) | delayed | Claim Refund |
19.06.202511:45 | Air France 3387 | Tokyo (HND) Miyazaki (KMI) | delayed | Claim Refund |
19.06.202511:30 | Air France 5486 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
