Dealing with flight issues can be really frustrating. However, the good news is that the European Union has regulations to support travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to be aware of these regulations. They can be useful if your flight goes off course.
Being aware of your options can make handling travel complications a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Don’t forget to inquire with airline representatives about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Air France Flight Delay Compensation
Delays with flights from Air France can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air France Flight Cancellation Compensation
The EU has laws to help you in case of flight cancellation. Here’s what you should know:
In the event of a flight cancellation within two weeks of your scheduled departure, you could be eligible for compensation of up to €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still get compensation. The key factor is when you reach your final destination.
Your potential compensation is based on two things:
- How far you’re flying
- The delay in your arrival
Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air France
It’s crucial to be aware of the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to get you your compensation. You are only charged if we win your case.
Remember that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which Air France Flights are Covered by EU261?
The air passenger protection regulations of the European Union are far-reaching. They cover any flight taking off from a European Union member state airport and any flight coming into an airport in an EU member state if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also include airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s good to be aware of these laws – they exist to help you if issues arise with your flight. They make sure you’re not stranded when your travel plans go awry.
When You Are Not Entitled to Compensation
Air France isn’t always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like really bad weather or unexpected problems.
For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, Air France cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
29.05.202519:25 | Air France 3384 | Okayama (OKJ) Tokyo (HND) | delayed | Claim Refund |
29.05.202519:10 | Air France 8023 | Tokyo (CTS) Tokyo (HND) | delayed | Claim Refund |
29.05.202519:10 | Air France 7876 | Seoul (ICN) Sydney (SYD) | delayed | Claim Refund |
29.05.202519:00 | Air France 5389 | Seoul (ICN) Tokyo (KIX) | delayed | Claim Refund |
29.05.202516:55 | Air France 8018 | Tokyo (HND) Okinawa (OKA) | delayed | Claim Refund |
29.05.202516:30 | Air France 963 | Tel Aviv Yafo (TLV) Paris (CDG) | delayed | Claim Refund |
29.05.202515:30 | Air France 3320 | Hanoi (HAN) Phnom Penh (SAI) | delayed | Claim Refund |
29.05.202513:45 | Air France 2669 | Seattle (SEA) Portland (PDX) | delayed | Claim Refund |
29.05.202512:35 | Air France 9257 | Porto (OPO) Ponta Delgada (PDL) | delayed | Claim Refund |
29.05.202511:55 | Air France 5496 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
29.05.202511:30 | Air France 3137 | Amsterdam (AMS) Krakow (KRK) | delayed | Claim Refund |
29.05.202511:30 | Air France 5486 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
29.05.202510:30 | Air France 3958 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Claim Refund |
29.05.202510:20 | Air France 8992 | Amsterdam (AMS) Seattle (SEA) | cancelled | Claim Refund |
29.05.202510:20 | Air France 8020 | Tokyo (HND) Okayama (OKJ) | delayed | Claim Refund |
29.05.202510:05 | Air France 5483 | Tokyo (HND) Nagasaki (NGS) | delayed | Claim Refund |
29.05.202509:35 | Air France 1294 | Paris (CDG) Budapest (BUD) | delayed | Claim Refund |
29.05.202509:30 | Air France 186 | Paris (CDG) Tokyo (HND) | delayed | Claim Refund |
29.05.202509:15 | Air France 3139 | Amsterdam (AMS) Krakow (KRK) | delayed | Claim Refund |
29.05.202508:50 | Air France 3389 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
29.05.202508:30 | Air France 8023 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
29.05.202508:25 | Air France 9607 | Ponta Delgada (PDL) Lisbon (LIS) | delayed | Claim Refund |
29.05.202507:30 | Air France 5683 | Santa Ana (SNA) Seattle (SEA) | delayed | Claim Refund |
29.05.202507:00 | Air France 5838 | Covington (CVG) Seattle (SEA) | delayed | Claim Refund |
29.05.202506:30 | Air France 8017 | Tokyo (HND) Okinawa (OKA) | delayed | Claim Refund |
29.05.202501:35 | Air France 8201 | Nairobi (NBO) Entebbe (EBB) | cancelled | Claim Refund |
28.05.202523:15 | Air France 719 | (DSS) Paris (CDG) | cancelled | Claim Refund |
28.05.202523:05 | Air France 4568 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
28.05.202522:00 | Air France 274 | Paris (CDG) Tokyo (HND) | delayed | Claim Refund |
28.05.202520:30 | Air France 5366 | Seoul (ICN) Tokyo (HND) | delayed | Claim Refund |
28.05.202520:15 | Air France 2676 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
28.05.202519:01 | Air France 2107 | Tallahassee (TLH) Atlanta (ATL) | delayed | Claim Refund |
28.05.202518:40 | Air France 2278 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
28.05.202518:20 | Air France 3275 | Philipsburg (SXM) Nevis (NEV) | cancelled | Claim Refund |
28.05.202517:05 | Air France 6638 | Bucharest (OTP) Satu Mare (SUJ) | delayed | Claim Refund |
28.05.202517:00 | Air France 718 | Paris (CDG) (DSS) | delayed | Claim Refund |
28.05.202516:55 | Air France 8018 | Tokyo (HND) Okinawa (OKA) | delayed | Claim Refund |
28.05.202516:00 | Air France 7115 | Johannesburg (JNB) Richards Bay (RCB) | delayed | Claim Refund |
28.05.202516:00 | Air France 3622 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
28.05.202515:50 | Air France 1958 | Sao Paulo (GRU) Ilheus (IOS) | delayed | Claim Refund |
28.05.202514:40 | Air France 3599 | Amsterdam (AMS) Seattle (SEA) | delayed | Claim Refund |
28.05.202514:35 | Air France 5212 | Shanghai (XIY) Karamay (KRY) | delayed | Claim Refund |
28.05.202514:20 | Air France 8423 | Amsterdam (AMS) Dubai (DXB) | delayed | Claim Refund |
28.05.202513:45 | Air France 2506 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
28.05.202513:45 | Air France 7923 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
28.05.202513:05 | Air France 5491 | Tokyo (HND) Komatsu (KMQ) | delayed | Claim Refund |
28.05.202512:40 | Air France 8013 | Tokyo (HND) Nagasaki (NGS) | delayed | Claim Refund |
28.05.202511:50 | Air France 3946 | Johannesburg (JNB) Kasane (BBK) | delayed | Claim Refund |
28.05.202511:30 | Air France 5486 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
28.05.202510:40 | Air France 2093 | Anchorage (ANC) Seattle (SEA) | delayed | Claim Refund |
28.05.202510:30 | Air France 3958 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Claim Refund |
28.05.202510:05 | Air France 5483 | Tokyo (HND) Nagasaki (NGS) | delayed | Claim Refund |
28.05.202509:30 | Air France 186 | Paris (CDG) Tokyo (HND) | delayed | Claim Refund |
28.05.202509:25 | Air France 8016 | Tokyo (HND) Matsuyama (MYJ) | delayed | Claim Refund |
28.05.202508:05 | Air France 5495 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
28.05.202505:30 | Air France 1385 | Tunis (TUN) Paris (CDG) | delayed | Claim Refund |
27.05.202523:13 | Air France 5539 | Panama City (PTY) Santo Domingo (SDQ) | delayed | Claim Refund |
27.05.202522:59 | Air France 2304 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202522:50 | Air France 5796 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
27.05.202522:42 | Air France 8707 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
27.05.202521:45 | Air France 8831 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202521:20 | Air France 6866 | Atlanta (ATL) Des Moines (DSM) | delayed | Claim Refund |
27.05.202520:40 | Air France 8673 | Salt Lake City (SLC) Twin Falls (TWF) | delayed | Claim Refund |
27.05.202520:33 | Air France 5627 | Atlanta (ATL) Tucson (TUS) | delayed | Claim Refund |
27.05.202520:15 | Air France 8746 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
27.05.202519:45 | Air France 3687 | Atlanta (ATL) West Palm Beach (PBI) | delayed | Claim Refund |
27.05.202519:33 | Air France 2277 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
27.05.202519:25 | Air France 3384 | Okayama (OKJ) Tokyo (HND) | delayed | Claim Refund |
27.05.202519:15 | Air France 4226 | Helsinki (HEL) Kittila (KTT) | delayed | Claim Refund |
27.05.202518:59 | Air France 2433 | Los Angeles (LAX) Tucson (TUS) | delayed | Claim Refund |
27.05.202518:55 | Air France 8025 | Miyazaki (KMI) Tokyo (HND) | delayed | Claim Refund |
27.05.202518:45 | Air France 2446 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
27.05.202517:00 | Air France 2953 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
27.05.202516:55 | Air France 8018 | Tokyo (HND) Okinawa (OKA) | delayed | Claim Refund |
27.05.202516:22 | Air France 2410 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
27.05.202516:00 | Air France 3622 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
27.05.202515:50 | Air France 604 | Fort De France (FDF) Cayenne (CAY) | delayed | Claim Refund |
27.05.202514:35 | Air France 8327 | Bremen (BRE) Amsterdam (AMS) | delayed | Claim Refund |
27.05.202514:35 | Air France 7154 | Skukuza (SZK) Johannesburg (JNB) | delayed | Claim Refund |
27.05.202514:30 | Air France 7142 | Hoedspruit (HDS) Johannesburg (JNB) | delayed | Claim Refund |
27.05.202514:18 | Air France 2166 | Los Angeles (LAX) Tucson (TUS) | delayed | Claim Refund |
27.05.202513:30 | Air France 8503 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
27.05.202513:05 | Air France 5491 | Tokyo (HND) Komatsu (KMQ) | delayed | Claim Refund |
27.05.202512:05 | Air France 2869 | Buffalo (BUF) Atlanta (ATL) | delayed | Claim Refund |
27.05.202512:05 | Air France 3944 | Johannesburg (JNB) Maun (MUB) | delayed | Claim Refund |
27.05.202511:50 | Air France 3946 | Johannesburg (JNB) Kasane (BBK) | delayed | Claim Refund |
27.05.202511:50 | Air France 1285 | Tunis (TUN) Paris (CDG) | delayed | Claim Refund |
27.05.202510:55 | Air France 9770 | Rome (LIN) Bari (BRI) | delayed | Claim Refund |
27.05.202510:35 | Air France 7123 | Johannesburg (JNB) Richards Bay (RCB) | delayed | Claim Refund |
27.05.202510:30 | Air France 3958 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Claim Refund |
27.05.202510:25 | Air France 8528 | Seattle (SEA) Vancouver (YVR) | delayed | Claim Refund |
27.05.202510:20 | Air France 8992 | Amsterdam (AMS) Seattle (SEA) | delayed | Claim Refund |
27.05.202510:15 | Air France 3186 | Zurich (BSL) Amsterdam (AMS) | delayed | Claim Refund |
27.05.202510:10 | Air France 5495 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
27.05.202510:00 | Air France 7923 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
27.05.202509:50 | Air France 1085 | Tunis (TUN) Paris (CDG) | delayed | Claim Refund |
27.05.202509:45 | Air France 3837 | Aalborg (AAL) Copenhagen (CPH) | delayed | Claim Refund |
27.05.202509:25 | Air France 8016 | Tokyo (HND) Matsuyama (MYJ) | delayed | Claim Refund |
27.05.202508:05 | Air France 5495 | Tokyo (HND) Kagoshima (KOJ) | delayed | Claim Refund |
27.05.202506:30 | Air France 8017 | Tokyo (HND) Okinawa (OKA) | delayed | Claim Refund |
