Air France Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight issues can be really frustrating. However, the good news is that the European Union has regulations to support travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to be aware of these regulations. They can be useful if your flight goes off course.

Being aware of your options can make handling travel complications a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things get disrupted.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Food and drinks
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the trouble

Don’t forget to inquire with airline representatives about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.

Air France Flight Delay Compensation

Delays with flights from Air France can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.

How much you get depends on your flight distance. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Air France Flight Cancellation Compensation

The EU has laws to help you in case of flight cancellation. Here’s what you should know:

In the event of a flight cancellation within two weeks of your scheduled departure, you could be eligible for compensation of up to €600. However, there’s a condition – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.

The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board a different flight from the airline, you can still get compensation. The key factor is when you reach your final destination.

Your potential compensation is based on two things:

  1. How far you’re flying
  2. The delay in your arrival

Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.

Check out the following table to see more details:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from Air France

It’s crucial to be aware of the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:

  • Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to get you your compensation. You are only charged if we win your case.

Remember that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you have a right to compensation.

Which Air France Flights are Covered by EU261?

The air passenger protection regulations of the European Union are far-reaching. They cover any flight taking off from a European Union member state airport and any flight coming into an airport in an EU member state if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also include airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, from, or within Europe, you probably have these rights. It’s good to be aware of these laws – they exist to help you if issues arise with your flight. They make sure you’re not stranded when your travel plans go awry.

When You Are Not Entitled to Compensation

Air France isn’t always responsible when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like really bad weather or unexpected problems.

For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, Air France cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.

When these events take place, you likely won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

31.03.202503:50

Air France

4132

Manila (MNL)

Ho Chi Minh City (SGN)

delayed

Refunds

30.03.202523:55

Air France

3102

Nairobi (NBO)

Addis Ababa (ADD)

cancelled

Refunds

30.03.202523:15

Air France

5140

Hue (HUI)

Ho Chi Minh City (SGN)

delayed

Refunds

30.03.202522:25

Air France

5143

Vinh City (VII)

Ho Chi Minh City (SGN)

delayed

Refunds

30.03.202522:05

Air France

5159

Oslo (OSL)

Oslo (KSU)

delayed

Refunds

30.03.202522:05

Air France

4696

Marseille (MRS)

Ajaccio (AJA)

delayed

Refunds

30.03.202521:35

Air France

4225

Kittila (KTT)

Helsinki (HEL)

cancelled

Refunds

30.03.202520:30

Air France

5366

Seoul (ICN)

Tokyo (HND)

delayed

Refunds

30.03.202520:20

Air France

6017

Marseille (MRS)

Paris (CDG)

delayed

Refunds

30.03.202520:05

Air France

3379

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

30.03.202519:25

Air France

3384

Okayama (OKJ)

Tokyo (HND)

delayed

Refunds

30.03.202519:10

Air France

3380

Fukuoka (FUK)

Tokyo (HND)

delayed

Refunds

30.03.202519:10

Air France

8023

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

30.03.202519:10

Air France

3383

Kagoshima (KOJ)

Tokyo (HND)

delayed

Refunds

30.03.202519:05

Air France

8197

Matsuyama (MYJ)

Tokyo (HND)

delayed

Refunds

30.03.202519:00

Air France

3317

Ho Chi Minh City (SGN)

Hanoi (HAN)

delayed

Refunds

30.03.202518:55

Air France

8199

Miyazaki (KMI)

Tokyo (HND)

delayed

Refunds

30.03.202518:40

Air France

8186

Komatsu (KMQ)

Tokyo (HND)

delayed

Refunds

30.03.202518:35

Air France

3883

Copenhagen (CPH)

Sorv?gur (FAE)

delayed

Refunds

30.03.202518:20

Air France

7341

Marseille (MRS)

Paris (CDG)

delayed

Refunds

30.03.202518:00

Air France

3317

Ho Chi Minh City (SGN)

Hanoi (HAN)

delayed

Refunds

30.03.202518:00

Air France

8184

Hiroshima (HIJ)

Tokyo (HND)

delayed

Refunds

30.03.202517:30

Air France

4694

Marseille (MRS)

Ajaccio (AJA)

delayed

Refunds

30.03.202517:20

Air France

5156

Aalborg (AAL)

Copenhagen (CPH)

delayed

Refunds

30.03.202517:00

Air France

4521

Bergen (BGO)

Oslo (KSU)

delayed

Refunds

30.03.202516:35

Air France

8200

Tokyo (HND)

Kagoshima (KOJ)

delayed

Refunds

30.03.202516:05

Air France

8365

Amsterdam (AMS)

Aberdeen (ABZ)

delayed

Refunds

30.03.202516:05

Air France

7340

Paris (CDG)

Marseille (MRS)

delayed

Refunds

30.03.202516:00

Air France

4832

Madrid (MAD)

Arrecife (ACE)

delayed

Refunds

30.03.202515:30

Air France

3320

Hanoi (HAN)

Phnom Penh (SAI)

delayed

Refunds

30.03.202515:30

Air France

5297

Shanghai (PVG)

Beijing (PEK)

delayed

Refunds

30.03.202515:20

Air France

8249

Amsterdam (AMS)

Accra (ACC)

delayed

Refunds

30.03.202514:50

Air France

8198

Tokyo (HND)

Okinawa (OKA)

delayed

Refunds

30.03.202514:35

Air France

7154

Skukuza (SZK)

Johannesburg (JNB)

delayed

Refunds

30.03.202514:30

Air France

8192

Tokyo (HND)

Tokyo (ITM)

delayed

Refunds

30.03.202514:30

Air France

9746

Napoli (NAP)

Rome (LIN)

cancelled

Refunds

30.03.202514:30

Air France

8024

Tokyo (HND)

Okayama (OKJ)

delayed

Refunds

30.03.202513:40

Air France

8190

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

30.03.202513:05

Air France

7116

Johannesburg (JNB)

Skukuza (SZK)

delayed

Refunds

30.03.202512:55

Air France

5488

Tokyo (HND)

Kumamoto (KMJ)

delayed

Refunds

30.03.202512:35

Air France

1179

Napoli (NAP)

Paris (CDG)

delayed

Refunds

30.03.202512:25

Air France

5498

Tokyo (HND)

Matsuyama (MYJ)

delayed

Refunds

30.03.202511:50

Air France

3387

Tokyo (HND)

Miyazaki (KMI)

delayed

Refunds

30.03.202511:50

Air France

3147

Amsterdam (AMS)

Lyon (LYS)

delayed

Refunds

30.03.202511:35

Air France

3279

Beef Island (EIS)

Antigua (ANU)

delayed

Refunds

30.03.202511:30

Air France

5486

Tokyo (HND)

Tokyo (ITM)

delayed

Refunds

30.03.202511:20

Air France

5861

Redmond (RDM)

Seattle (SEA)

delayed

Refunds

30.03.202511:15

Air France

8448

Shanghai (PVG)

Amsterdam (AMS)

delayed

Refunds

30.03.202511:00

Air France

3386

Tokyo (HND)

Fukuoka (FUK)

delayed

Refunds

30.03.202510:55

Air France

3957

Johannesburg (JNB)

Harare (HRE)

delayed

Refunds

30.03.202510:45

Air France

6688

Amsterdam (AMS)

Minneapolis (MSP)

delayed

Refunds

30.03.202510:45

Air France

5238

Shanghai (PVG)

Taiyuan (TYN)

delayed

Refunds

30.03.202510:35

Air France

5594

Amsterdam (AMS)

Salt Lake City (SLC)

delayed

Refunds

30.03.202510:35

Air France

8283

Amsterdam (AMS)

Johannesburg (JNB)

delayed

Refunds

30.03.202510:30

Air France

3958

Johannesburg (JNB)

Bulawayo (BUQ)

delayed

Refunds

30.03.202510:25

Air France

5197

Amsterdam (AMS)

Portland (PDX)

delayed

Refunds

30.03.202510:20

Air France

3279

Philipsburg (SXM)

Beef Island (EIS)

delayed

Refunds

30.03.202510:20

Air France

8235

Stavanger (SVG)

Amsterdam (AMS)

delayed

Refunds

30.03.202510:20

Air France

8020

Tokyo (HND)

Okayama (OKJ)

delayed

Refunds

30.03.202510:15

Air France

3186

Zurich (BSL)

Amsterdam (AMS)

delayed

Refunds

30.03.202510:15

Air France

8382

Paris (CDG)

Amsterdam (AMS)

delayed

Refunds

30.03.202510:10

Air France

8354

Bremen (BRE)

Amsterdam (AMS)

cancelled

Refunds

30.03.202510:05

Air France

5483

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

30.03.202510:00

Air France

8228

Amsterdam (AMS)

Philipsburg (SXM)

delayed

Refunds

30.03.202509:55

Air France

8411

Amsterdam (AMS)

Chicago (IAH)

delayed

Refunds

30.03.202509:55

Air France

8243

Amsterdam (AMS)

Lima (LIM)

delayed

Refunds

30.03.202509:55

Air France

3208

Amsterdam (AMS)

Quito (UIO)

delayed

Refunds

30.03.202509:50

Air France

8247

Amsterdam (AMS)

Los Angeles (LAX)

delayed

Refunds

30.03.202509:50

Air France

8279

Amsterdam (AMS)

Kristiansand (KRS)

delayed

Refunds

30.03.202509:45

Air France

3837

Aalborg (AAL)

Copenhagen (CPH)

delayed

Refunds

30.03.202509:45

Air France

8195

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

30.03.202509:45

Air France

3217

Amsterdam (AMS)

Nantes (NTE)

delayed

Refunds

30.03.202509:40

Air France

8937

Amsterdam (AMS)

Minneapolis (MSP)

delayed

Refunds

30.03.202509:30

Air France

186

Paris (CDG)

Tokyo (HND)

delayed

Refunds

30.03.202509:25

Air France

8343

Amsterdam (AMS)

Trondheim (TRD)

delayed

Refunds

30.03.202509:25

Air France

8287

Amsterdam (AMS)

Bordeaux (BOD)

delayed

Refunds

30.03.202509:20

Air France

3203

Amsterdam (AMS)

Humberside (HUY)

cancelled

Refunds

30.03.202509:20

Air France

8326

Amsterdam (AMS)

Billund (BLL)

delayed

Refunds

30.03.202509:15

Air France

8397

Amsterdam (AMS)

Teesside (MME)

cancelled

Refunds

30.03.202509:15

Air France

8338

Amsterdam (AMS)

Glasgow (GLA)

delayed

Refunds

30.03.202509:10

Air France

8376

Aberdeen (ABZ)

Amsterdam (AMS)

delayed

Refunds

30.03.202509:00

Air France

3654

Amsterdam (AMS)

Atlanta (ATL)

delayed

Refunds

30.03.202508:55

Air France

3379

Kagoshima (KOJ)

Tokyo (HND)

delayed

Refunds

30.03.202508:55

Air France

8188

Tokyo (HND)

Tokyo (CTS)

delayed

Refunds

30.03.202508:20

Air France

8019

Tokyo (HND)

Okayama (OKJ)

delayed

Refunds

30.03.202508:00

Air France

5484

Tokyo (HND)

Okinawa (OKA)

delayed

Refunds

30.03.202507:00

Air France

3248

Helsinki (HEL)

Amsterdam (AMS)

delayed

Refunds

30.03.202506:40

Air France

3180

Marseille (MRS)

Amsterdam (AMS)

delayed

Refunds

30.03.202506:30

Air France

3118

Toulouse (TLS)

Amsterdam (AMS)

delayed

Refunds

30.03.202506:30

Air France

3175

Nice (NCE)

Amsterdam (AMS)

delayed

Refunds

30.03.202506:30

Air France

8302

Bordeaux (BOD)

Amsterdam (AMS)

delayed

Refunds

30.03.202506:30

Air France

8017

Tokyo (HND)

Okinawa (OKA)

delayed

Refunds

30.03.202506:20

Air France

8236

Manises (VLC)

Amsterdam (AMS)

delayed

Refunds

29.03.202523:55

Air France

8253

Entebbe (EBB)

Amsterdam (AMS)

delayed

Refunds

29.03.202523:00

Air France

5479

Lagos (LOS)

Amsterdam (AMS)

delayed

Refunds

29.03.202522:55

Air France

2793

Atlanta (ATL)

Indianapolis (IND)

delayed

Refunds

29.03.202521:55

Air France

274

Paris (CDG)

Tokyo (HND)

delayed

Refunds

29.03.202521:10

Air France

4395

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

29.03.202520:40

Air France

5366

Seoul (ICN)

Tokyo (HND)

delayed

Refunds

29.03.202520:40

Air France

3383

Kagoshima (KOJ)

Tokyo (HND)

delayed

Refunds

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