Coping with flight issues can be really frustrating. However, the positive thing is that the European Union has regulations to help travelers when things get messed up. If you’re taking a plane in the EU, it’s a good idea to be aware of these protections. They can be useful if your flight goes off course.
Knowing what you’re entitled to can make managing travel issues a lot simpler. While it won’t make your flight go any faster, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s aid available in the case of a flight disruption. EU laws guarantee airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline staff about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Air Antilles Flight Delay Compensation
Travel setbacks from Air Antilles can be really annoying. However there’s a bright side: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What counts is when you reach your destination, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t yield as much as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Air Antilles Flight Cancellation Compensation
The EU has regulations to protect you if your flight is cancelled. Here’s what you should know:
If your flight gets cancelled less than two weeks before your scheduled departure, you might get compensation up to €600. But there’s a catch – the airline doesn’t have to pay if they can get you on another flight that doesn’t mess up your plans too much.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take an alternative flight from the airline, you can still receive compensation. What matters most is your arrival time at your destination.
Your potential compensation is determined by a couple of points:
- How far you’re flying
- The delay in your arrival
As a result, even if you arrive later than planned, you might still get some compensation.
Look at the following table to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air Antilles
It’s essential to know how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to get you your compensation. You are only charged if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Air Antilles Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving an airport within an EU country and any flight coming into an airport within an EU country when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline within, to, or from Europe, you most likely have these rights. It’s important to understand these regulations – they exist to assist you if something goes wrong with your flight. They make sure you’re not stranded when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Air Antilles is not always at fault when flights are delayed or cancelled. Occasionally, situations arise that the airline can’t control, like really bad weather or unexpected problems.
For instance, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Air Antilles cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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