Cancelled and delayed flights are the most common issues faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the situations in which passengers are entitled to compensation and assistance in the event of flight disruption.
In this article, you will discover everything you need to know about Regulation EU261 and when you are eligible for compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, passengers flying to or from Düsseldorf Airport on flights operated by EU-based airlines have specific rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: When an overnight stay is needed, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may choose between a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation ranging from €250 to €600.
Düsseldorf Airport Flight Delay Compensation
Travelers facing flight delays at Düsseldorf Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the reason for the delay and whether it complies with UK and EU laws. The amount of compensation is determined on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays resulting from extraordinary circumstances beyond their control.
Düsseldorf Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Düsseldorf Airport, under EU 261/2004, flyers are eligible to receive compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.
Nonetheless, there are exceptions to this regulation. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Financial compensation might still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the length of the delay. You can refer to this table to figure out the compensation amount you are entitled to:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.
Which Düsseldorf Airport Flights are Covered by EU261?
When you’re departing from an airport within the European Union and flying with an airline flight originating in the EU, you are protected under EU Regulation 261/2004. This law guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Düsseldorf Airport to anywhere | Yes | Yes |
| Arrivals at Düsseldorf Airport from inside the EU | Yes | No |
| Arrivals at Düsseldorf Airport from outside the EU | Yes | No |
How to Claim Compensation from Düsseldorf Airport
Flight cancellations and delays often occur due to factors such as adverse weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Düsseldorf Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate your compensation claim, take the following steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws comprehensively and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
17.04.202520:25 | Pegasus 1648 | Düsseldorf International Airport (EDDL) Ordu Giresun Airport (LTCB) | delayed | Refunds |
17.04.202516:20 | SunExpress 1379 | Düsseldorf International Airport (EDDL) Yenisehir (LTBR) | delayed | Refunds |
17.04.202512:30 | Luxwing 1953 | Düsseldorf International Airport (EDDL) Bolzano (LIPB) | delayed | Refunds |
12.04.202508:15 | Fly One 686 | Düsseldorf International Airport (EDDL) International Airport Chisinau (LUKK) | delayed | Refunds |
10.04.202520:25 | Pegasus 1648 | Düsseldorf International Airport (EDDL) Ordu Giresun Airport (LTCB) | delayed | Refunds |
10.04.202507:05 | Eurowings 9978 | Düsseldorf International Airport (EDDL) Erbil International (irbil Northwest) (ORER) | delayed | Refunds |
06.04.202516:20 | SunExpress 1379 | Düsseldorf International Airport (EDDL) Yenisehir (LTBR) | delayed | Refunds |
05.04.202517:45 | empty | Düsseldorf International Airport (EDDL) Friedrichshafen (EDNY) | delayed | Refunds |
05.04.202506:45 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
03.04.202513:15 | TAP Air Portugal 541 | Düsseldorf International Airport (EDDL) Lisbon Portela (LPPT) | cancelled | Refunds |
03.04.202513:15 | Azul 7209 | Düsseldorf International Airport (EDDL) Lisbon Portela (LPPT) | cancelled | Refunds |
03.04.202513:15 | Azores Airlines 8335 | Düsseldorf International Airport (EDDL) Lisbon Portela (LPPT) | cancelled | Refunds |
03.04.202511:55 | Jet Linx Aviation 6820 | Düsseldorf International Airport (EDDL) Helsinki-vantaa (EFHK) | cancelled | Refunds |
03.04.202511:55 | AlphaSky 7700 | Düsseldorf International Airport (EDDL) Helsinki-vantaa (EFHK) | cancelled | Refunds |
03.04.202511:55 | Finnair 1392 | Düsseldorf International Airport (EDDL) Helsinki-vantaa (EFHK) | cancelled | Refunds |
03.04.202510:45 | Pegasus 1008 | Düsseldorf International Airport (EDDL) Sabiha Gokcen (LTFJ) | delayed | Refunds |
03.04.202510:30 | Malaysia Airlines 4314 | Düsseldorf International Airport (EDDL) Istanbul Airport (LTFM) | delayed | Refunds |
03.04.202510:30 | Eurowings 9538 | Düsseldorf International Airport (EDDL) Valencia (LEVC) | delayed | Refunds |
03.04.202510:30 | Eurowings 9582 | Düsseldorf International Airport (EDDL) Son Sant Joan Airport (LEPA) | delayed | Refunds |
03.04.202510:30 | Turkish Airlines 1524 | Düsseldorf International Airport (EDDL) Istanbul Airport (LTFM) | delayed | Refunds |
03.04.202510:25 | Aer Lingus 693 | Düsseldorf International Airport (EDDL) Dublin International (EIDW) | delayed | Refunds |
03.04.202510:25 | JetBlue Airways 6893 | Düsseldorf International Airport (EDDL) Dublin International (EIDW) | delayed | Refunds |
03.04.202510:10 | SAS 1630 | Düsseldorf International Airport (EDDL) Kastrup (EKCH) | delayed | Refunds |
03.04.202510:10 | Icelandair 7402 | Düsseldorf International Airport (EDDL) Kastrup (EKCH) | delayed | Refunds |
03.04.202510:00 | Corendon Air 4045 | Düsseldorf International Airport (EDDL) Hurghada (HEGN) | delayed | Refunds |
03.04.202509:50 | Pegasus 5002 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
03.04.202509:30 | empty | Düsseldorf International Airport (EDDL) Linate (LIML) | delayed | Refunds |
03.04.202509:10 | Alitalia 4747 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | cancelled | Refunds |
03.04.202509:10 | ANA 6211 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | cancelled | Refunds |
03.04.202509:10 | Croatia Airlines 5411 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | cancelled | Refunds |
03.04.202509:10 | Singapore Airlines 2021 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | cancelled | Refunds |
03.04.202509:10 | United Airlines 8929 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | cancelled | Refunds |
03.04.202509:10 | Lufthansa 75 | Düsseldorf International Airport (EDDL) Frankfurt International Airport (EDDF) | cancelled | Refunds |
03.04.202509:00 | Eurowings 9986 | Düsseldorf International Airport (EDDL) Marsa Alam International (HEMA) | delayed | Refunds |
03.04.202508:45 | TUIfly 532 | Düsseldorf International Airport (EDDL) Luxor (HELX) | delayed | Refunds |
03.04.202508:15 | China Southern Airlines 7791 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:15 | Delta Air Lines 9496 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:15 | Garuda Indonesia 9377 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:15 | Kenya Airways 1856 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:15 | Xiamen Airlines 9386 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:15 | China Eastern Airlines 1584 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:15 | KLM 1798 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
03.04.202508:05 | SunExpress 1391 | Düsseldorf International Airport (EDDL) Gaziantep (LTAJ) | delayed | Refunds |
03.04.202508:05 | SunExpress 181 | Düsseldorf International Airport (EDDL) Antalya (LTAI) | delayed | Refunds |
03.04.202507:30 | TUIfly 120 | Düsseldorf International Airport (EDDL) Sur Reina Sofia (GCTS) | delayed | Refunds |
03.04.202507:25 | SunExpress 1349 | Düsseldorf International Airport (EDDL) Edremit/korfez (LTFD) | delayed | Refunds |
03.04.202507:05 | Eurowings 9772 | Düsseldorf International Airport (EDDL) Prague Vaclav Havel Airport (LKPR) | delayed | Refunds |
03.04.202507:05 | SmartWings 8043 | Düsseldorf International Airport (EDDL) Prague Vaclav Havel Airport (LKPR) | delayed | Refunds |
03.04.202507:05 | Eurowings 9542 | Düsseldorf International Airport (EDDL) Gran Canaria (GCLP) | delayed | Refunds |
03.04.202506:50 | Eurowings 9760 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
03.04.202506:50 | SWISS 4459 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
03.04.202506:50 | Air Canada 6957 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
03.04.202506:40 | Eurowings 9974 | Düsseldorf International Airport (EDDL) Ben Gurion International (LLBG) | delayed | Refunds |
03.04.202506:40 | Eurowings 9782 | Düsseldorf International Airport (EDDL) Liszt Ferenc International (LHBP) | delayed | Refunds |
03.04.202506:35 | Eurowings 9680 | Düsseldorf International Airport (EDDL) (LGAV) | delayed | Refunds |
03.04.202506:35 | Aegean Airlines 3902 | Düsseldorf International Airport (EDDL) (LGAV) | delayed | Refunds |
03.04.202506:30 | empty | Düsseldorf International Airport (EDDL) Brnik (LJLJ) | delayed | Refunds |
03.04.202506:10 | Eurowings 9574 | Düsseldorf International Airport (EDDL) Son Sant Joan Airport (LEPA) | delayed | Refunds |
03.04.202506:05 | TUIfly 2252 | Düsseldorf International Airport (EDDL) Jerez De La Frontera (LEJR) | delayed | Refunds |
02.04.202506:40 | Eurowings 9782 | Düsseldorf International Airport (EDDL) Liszt Ferenc International (LHBP) | delayed | Refunds |
01.04.202520:40 | SunExpress 1331 | Düsseldorf International Airport (EDDL) Ordu Giresun Airport (LTCB) | delayed | Refunds |
01.04.202512:30 | Eurowings 9732 | Düsseldorf International Airport (EDDL) John Paul II Balice International (EPKK) | delayed | Refunds |
31.03.202516:00 | GlobeAir | Düsseldorf International Airport (EDDL) Lugano (LSZA) | delayed | Refunds |
30.03.202509:10 | Eurowings 9982 | Düsseldorf International Airport (EDDL) Hurghada (HEGN) | delayed | Refunds |
30.03.202508:15 | China Southern Airlines 7791 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:15 | Delta Air Lines 9496 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:15 | Garuda Indonesia 9377 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:15 | Kenya Airways 1856 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:15 | Xiamen Airlines 9386 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:15 | China Eastern Airlines 1584 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202508:15 | KLM 1798 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | delayed | Refunds |
30.03.202506:20 | Xiamen Airlines 9384 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | cancelled | Refunds |
30.03.202506:20 | German Airways 1796 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | cancelled | Refunds |
30.03.202506:20 | Delta Air Lines 9668 | Düsseldorf International Airport (EDDL) Schiphol (EHAM) | cancelled | Refunds |
29.03.202507:50 | Fly One 686 | Düsseldorf International Airport (EDDL) International Airport Chisinau (LUKK) | delayed | Refunds |
28.03.202515:20 | Eurowings 9042 | Düsseldorf International Airport (EDDL) Berlin Brandenburg Airport (EDDB) | delayed | Refunds |
26.03.202507:20 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
20.03.202517:50 | Eurowings 9784 | Düsseldorf International Airport (EDDL) Liszt Ferenc International (LHBP) | delayed | Refunds |
20.03.202507:10 | Eurowings 9978 | Düsseldorf International Airport (EDDL) Erbil International (irbil Northwest) (ORER) | delayed | Refunds |
19.03.202507:20 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
18.03.202506:30 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
17.03.202516:30 | empty | Düsseldorf International Airport (EDDL) Ostend/Bruges International Airport (EBOS) | delayed | Refunds |
15.03.202506:45 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
12.03.202507:20 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
10.03.202511:50 | Eurowings 9732 | Düsseldorf International Airport (EDDL) John Paul II Balice International (EPKK) | cancelled | Refunds |
08.03.202514:10 | VistaJet 634 | Düsseldorf International Airport (EDDL) Bromma (ESSB) | delayed | Refunds |
08.03.202506:45 | TUIfly 7168 | Düsseldorf International Airport (EDDL) Rabil (GVBA) | delayed | Refunds |
03.03.202509:40 | SWISS 1017 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
03.03.202509:40 | United Airlines 9773 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |
26.02.202514:45 | Qatar Airways 86 | Düsseldorf International Airport (EDDL) (OTHH) | delayed | Refunds |
26.02.202509:45 | Helvetic Airways 1017 | Düsseldorf International Airport (EDDL) Zurich (LSZH) | delayed | Refunds |