Stavanger Airport Flight Delay and Cancellation Compensation

Yurii Semikopenko
19.08.2024

Cancelled and delayed flights are the most common problems experienced by travelers. Fortunately, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 outlines the conditions in which passengers are entitled to compensation and assistance in the event of flight disruption.

Here, you will find everything you need to know about EU 261 regulation and when you are entitled to compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, travelers flying to or from Stavanger Airport on flights operated by EU-based airlines have certain rights when facing significant cancellations or delays. These rights include:

  • Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
  • Access to means of communication: Passengers should be offered two free phone calls, emails, or faxes.
  • Hotel accommodation if necessary: When an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
  • Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
  • Compensation: According to the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.

Stavanger Airport Flight Delay Compensation

Passengers facing flight delays at Stavanger Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The right to compensation is determined by the cause of the delay and whether it complies with UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances outside their control.

Stavanger Airport Flight Cancellation Compensation

In case of a flight cancellation causing inconvenience at the Stavanger Airport, under EU Regulation 261, flyers can get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nonetheless, there are exceptions to this law. The airline may be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Compensation may still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can refer to this table to figure out the compensation amount you are eligible for:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for flight cancellations due to extraordinary circumstances beyond their control, such as severe weather or strikes by air traffic controllers.

Which Stavanger Airport Flights are Covered by EU261?

When you’re departing from an airport in the European Union and traveling on an airline flight from the EU, you are covered by EU Regulation 261/2004. This regulation ensures that you have certain rights in case of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of which cases are protected by EU Regulation 261 and which are not:

ItineraryEU AirlineNon-EU Airline
Departures from Stavanger Airport to anywhereYesYes
Arrivals at Stavanger Airport from inside the EUYesNo
Arrivals at Stavanger Airport from outside the EUYesNo

How to Claim Compensation from Stavanger Airport

Flight cancellations and delays are common due to factors such as extreme weather conditions, air traffic congestion, mechanical problems, or crew shortages. If you experience a flight disruption at Stavanger Airport, you may be entitled to compensation under EU 261/2004.

To initiate a compensation claim, follow these steps:

  1. Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.

Did not find your flight in our table? Fill in our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

17.04.202510:20

Norwegian

1036

Sola (ENZV)

John Paul II Balice International (EPKK)

delayed

Refunds

14.04.202508:55

Wizz Air

2044

Sola (ENZV)

John Paul II Balice International (EPKK)

delayed

Refunds

13.04.202507:20

Norwegian

1036

Sola (ENZV)

John Paul II Balice International (EPKK)

delayed

Refunds

06.04.202521:40

SAS

4486

Sola (ENZV)

Værnes (ENVA)

delayed

Refunds

06.04.202521:35

Wideroe

546

Sola (ENZV)

Bergen Airport, Flesland (ENBR)

cancelled

Refunds

06.04.202521:15

Norwegian

551

Sola (ENZV)

Gardermoen (ENGM)

delayed

Refunds

06.04.202520:30

SAS

4044

Sola (ENZV)

Gardermoen (ENGM)

delayed

Refunds

06.04.202520:00

SAS

4482

Sola (ENZV)

Værnes (ENVA)

delayed

Refunds

06.04.202516:00

Flexjet

Sola (ENZV)

Bromma (ESSB)

delayed

Refunds

01.04.202519:00

AIS Airlines

526

Sola (ENZV)

Esbjerg (EKEB)

cancelled

Refunds

30.03.202519:30

SAS

4615

Sola (ENZV)

Dyce (EGPD)

delayed

Refunds

30.03.202510:20

German Airways

1174

Sola (ENZV)

Schiphol (EHAM)

delayed

Refunds

30.03.202510:20

Kenya Airways

1198

Sola (ENZV)

Schiphol (EHAM)

delayed

Refunds

30.03.202510:20

Gol

5590

Sola (ENZV)

Schiphol (EHAM)

delayed

Refunds

30.03.202510:20

Delta Air Lines

9247

Sola (ENZV)

Schiphol (EHAM)

delayed

Refunds

30.03.202510:20

Air France

8235

Sola (ENZV)

Schiphol (EHAM)

delayed

Refunds

10.03.202509:10

AIS Airlines

81

Sola (ENZV)

Karup (EKKA)

delayed

Refunds

09.03.202507:40

Norwegian

1036

Sola (ENZV)

John Paul II Balice International (EPKK)

delayed

Refunds

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