Refunds and Compensation for Philippine Airlines Strike

Yurii Moskalenko
30.08.2024
Updated 05.05.2025

Flight delays or cancellations due to airline strikes can be annoying, but there is good news for passengers. There is a regulation called EU 261 that protects you. It says that airlines must issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will clarify what EU261 is and how it can help you.

Passenger Rights Under EU 261/2004

Now let’s explore the specifics of EU Regulation 261/2004. In the following sections, you will discover your entitlement to compensation and what benefits you can expect in case of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are protected by the EU 261/2004, you are entitled to seek compensation if a wildcat or planned strike by airline workers disrupts your flight. It is worth noting, that both cases do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.

Flight Cancellation Compensation

Under EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.

However, as is frequently the case, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they choose to offer you an alternative flight. Though this flight must also meet certain requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight provided by the airline but arrived at your final destination later than you were supposed to, you are still eligible to claim compensation.

The main factors that affect the amount of compensation are the flight distance and the delay time. Check the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays caused by airline strikes of any duration can be frustrating and can significantly disrupt your plans. You may be eligible for compensation if the flight delay resulting from an airline strike lasts at least three hours.

Regarding the possible compensation amount that passengers could be entitled to, there are two crucial factors to consider: the duration of the delay and the flight distance. Check the table below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger has more significant rights. You have two options to select from:

  • You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

In addition to compensation for a disrupted flight due to an airline strike, passengers are also entitled to the right to care. Therefore, the airline is required to provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline is obliged to provide you with a hotel, as well as transportation between the airport and the hotel.

Upgrading and Downgrading

In some instances, it occurs the airline may either downgrade or upgrade your flight’s class when providing an alternative flight. In such cases, you should know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you don’t need to pay extra for this advantage.

In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here entirely depends on the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These rules cover all flights inside the EU; besides, these rules cover flights that are either departing from or arriving in the European Union on airlines based in the EU.

When Are You Not Entitled to Compensation?

Unfortunately, you should understand that in cases when the airline cannot influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute may considerably affect aviation (such as a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not their fault that this situation occurs. Therefore, an airline is not required to pay compensation for disrupted flights.

Although many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not provide compensation.

According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to avoid a strike. If the airline cannot prove it, it is required to pay passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

European Union Regulation 261 covers all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Philippine Airlines isn’t a European airline. Consequently, they aren’t required to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get Philippine Airlines Strike Compensation

Dealing with flight cancellations or delays due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide details including your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will strive to get you your compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

08.05.202518:35

Philippine Airlines

3711

Lampang (LPT)

Bangkok (BKK)

delayed

Refunds

08.05.202518:25

Philippine Airlines

3616

Kuala Lumpur (KUL)

Kuantan (KUA)

delayed

Refunds

08.05.202518:15

Philippine Airlines

3547

Tawau (TWU)

Kuala Lumpur (KUL)

delayed

Refunds

08.05.202517:55

Philippine Airlines

3116

Tokyo (HND)

Kumamoto (KMJ)

delayed

Refunds

08.05.202517:25

Philippine Airlines

3126

Tokyo (HND)

Tokushima (TKS)

delayed

Refunds

08.05.202517:10

Philippine Airlines

3112

Tokyo (HND)

Iwakuni (IWK)

delayed

Refunds

08.05.202516:35

Philippine Airlines

3120

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

08.05.202516:00

Philippine Airlines

3150

Tokyo (HND)

Tokyo (CTS)

delayed

Refunds

08.05.202515:40

Philippine Airlines

2678

(CRK)

Busuanga (USU)

delayed

Refunds

08.05.202513:45

Philippine Airlines

2018

Manila (MNL)

Cauayan (CYZ)

delayed

Refunds

08.05.202510:40

Philippine Airlines

3115

Kumamoto (KMJ)

Tokyo (HND)

delayed

Refunds

08.05.202506:20

Philippine Airlines

3152

Tokyo (HND)

Tokyo (CTS)

delayed

Refunds

07.05.202517:55

Philippine Airlines

3116

Tokyo (HND)

Kumamoto (KMJ)

delayed

Refunds

07.05.202517:25

Philippine Airlines

3126

Tokyo (HND)

Tokushima (TKS)

delayed

Refunds

07.05.202516:35

Philippine Airlines

3120

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

07.05.202516:00

Philippine Airlines

3150

Tokyo (HND)

Tokyo (CTS)

delayed

Refunds

07.05.202513:45

Philippine Airlines

2018

Manila (MNL)

Cauayan (CYZ)

delayed

Refunds

07.05.202509:45

Philippine Airlines

3105

Tokyo (HND)

Manila (MNL)

delayed

Refunds

07.05.202509:25

Philippine Airlines

3568

Kuala Lumpur (KUL)

Langkawi (LGK)

delayed

Refunds

06.05.202520:45

Philippine Airlines

3066

Kelowna (YLW)

Vancouver (YVR)

delayed

Refunds

06.05.202520:45

Philippine Airlines

3067

Kelowna (YLW)

Vancouver (YVR)

delayed

Refunds

06.05.202520:10

Philippine Airlines

3113

Miyazaki (KMI)

Tokyo (HND)

delayed

Refunds

06.05.202517:40

Philippine Airlines

3114

Tokyo (HND)

Miyazaki (KMI)

delayed

Refunds

06.05.202517:25

Philippine Airlines

3126

Tokyo (HND)

Tokushima (TKS)

delayed

Refunds

06.05.202517:10

Philippine Airlines

3112

Tokyo (HND)

Iwakuni (IWK)

delayed

Refunds

06.05.202516:50

Philippine Airlines

3118

Tokyo (HND)

Kagoshima (KOJ)

delayed

Refunds

06.05.202516:35

Philippine Airlines

3120

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

06.05.202516:00

Philippine Airlines

3150

Tokyo (HND)

Tokyo (CTS)

delayed

Refunds

06.05.202514:35

Philippine Airlines

3546

Kuala Lumpur (KUL)

Tawau (TWU)

delayed

Refunds

06.05.202510:55

Philippine Airlines

3618

Kuantan (KUA)

Kuala Lumpur (KUL)

delayed

Refunds

06.05.202510:40

Philippine Airlines

3115

Kumamoto (KMJ)

Tokyo (HND)

delayed

Refunds

06.05.202509:45

Philippine Airlines

3105

Tokyo (HND)

Manila (MNL)

delayed

Refunds

06.05.202509:25

Philippine Airlines

3614

Kuala Lumpur (KUL)

Kuantan (KUA)

delayed

Refunds

06.05.202506:40

Philippine Airlines

3182

Tokyo (HND)

Iwakuni (IWK)

delayed

Refunds

05.05.202522:10

Philippine Airlines

2821

Manila (MNL)

Davao (DVO)

delayed

Refunds

05.05.202521:45

Philippine Airlines

3151

Tokyo (CTS)

Tokyo (HND)

delayed

Refunds

05.05.202520:00

Philippine Airlines

537

Manila (MNL)

Denpasar (DPS)

delayed

Refunds

05.05.202519:40

Philippine Airlines

2823

Manila (MNL)

Davao (DVO)

delayed

Refunds

05.05.202518:25

Philippine Airlines

3616

Kuala Lumpur (KUL)

Kuantan (KUA)

delayed

Refunds

05.05.202517:35

Philippine Airlines

3585

Kuala Lumpur (KUL)

Bintulu (BTU)

delayed

Refunds

05.05.202516:50

Philippine Airlines

3118

Tokyo (HND)

Kagoshima (KOJ)

delayed

Refunds

05.05.202516:35

Philippine Airlines

3120

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

05.05.202515:40

Philippine Airlines

2678

(CRK)

Busuanga (USU)

delayed

Refunds

05.05.202515:05

Philippine Airlines

421

Tokyo (HND)

Manila (MNL)

delayed

Refunds

05.05.202514:40

Philippine Airlines

3106

Manila (MNL)

Tokyo (HND)

delayed

Refunds

05.05.202513:45

Philippine Airlines

2018

Manila (MNL)

Cauayan (CYZ)

delayed

Refunds

05.05.202512:35

Philippine Airlines

658

Manila (MNL)

Dubai (DXB)

delayed

Refunds

05.05.202509:35

Philippine Airlines

2488

Tawitawi (TWT)

Cotabato (CBO)

delayed

Refunds

05.05.202503:30

Philippine Airlines

2841

Manila (MNL)

Cebu (CEB)

cancelled

Refunds

05.05.202503:30

Philippine Airlines

1841

Manila (MNL)

Cebu (CEB)

cancelled

Refunds

04.05.202522:50

Philippine Airlines

2880

Cebu (CEB)

Manila (MNL)

delayed

Refunds

04.05.202522:20

Philippine Airlines

124

Manila (MNL)

Seattle (SEA)

delayed

Refunds

04.05.202521:55

Philippine Airlines

1864

Cebu (CEB)

Manila (MNL)

delayed

Refunds

04.05.202521:15

Philippine Airlines

529

Manila (MNL)

Kuala Lumpur (KUL)

delayed

Refunds

04.05.202521:00

Philippine Airlines

2366

Davao (DVO)

Cebu (CEB)

delayed

Refunds

04.05.202520:45

Philippine Airlines

2198

Manila (MNL)

Laoag (LAO)

delayed

Refunds

04.05.202519:55

Philippine Airlines

2862

Cebu (CEB)

Manila (MNL)

delayed

Refunds

04.05.202519:00

Philippine Airlines

2365

Cebu (CEB)

Davao (DVO)

delayed

Refunds

04.05.202517:40

Philippine Airlines

3114

Tokyo (HND)

Miyazaki (KMI)

delayed

Refunds

04.05.202517:35

Philippine Airlines

3585

Kuala Lumpur (KUL)

Bintulu (BTU)

delayed

Refunds

04.05.202517:25

Philippine Airlines

3126

Tokyo (HND)

Tokushima (TKS)

delayed

Refunds

04.05.202517:10

Philippine Airlines

3112

Tokyo (HND)

Iwakuni (IWK)

delayed

Refunds

04.05.202516:50

Philippine Airlines

3118

Tokyo (HND)

Kagoshima (KOJ)

delayed

Refunds

04.05.202516:35

Philippine Airlines

3120

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

04.05.202516:15

Philippine Airlines

2868

Cebu (CEB)

Manila (MNL)

delayed

Refunds

04.05.202515:40

Philippine Airlines

3321

Manila (MNL)

Riyadh (RUH)

delayed

Refunds

04.05.202515:40

Philippine Airlines

2678

(CRK)

Busuanga (USU)

delayed

Refunds

04.05.202515:20

Philippine Airlines

2043

Manila (MNL)

Caticlan (MPH)

delayed

Refunds

04.05.202514:40

Philippine Airlines

3106

Manila (MNL)

Tokyo (HND)

delayed

Refunds

04.05.202514:35

Philippine Airlines

408

Manila (MNL)

Tokyo (KIX)

cancelled

Refunds

04.05.202514:20

Philippine Airlines

3233

Jinjiang (JJN)

Manila (MNL)

delayed

Refunds

04.05.202513:55

Philippine Airlines

2867

Manila (MNL)

Cebu (CEB)

delayed

Refunds

04.05.202513:55

Philippine Airlines

330

Manila (MNL)

Xiamen (XMN)

delayed

Refunds

04.05.202513:45

Philippine Airlines

2018

Manila (MNL)

Cauayan (CYZ)

delayed

Refunds

04.05.202513:40

Philippine Airlines

2133

Manila (MNL)

Bacolod (BCD)

delayed

Refunds

04.05.202513:05

Philippine Airlines

437

Nagoya (NGO)

Manila (MNL)

delayed

Refunds

04.05.202512:25

Philippine Airlines

526

Kuala Lumpur (KUL)

Manila (MNL)

delayed

Refunds

04.05.202512:00

Philippine Airlines

1814

Davao (DVO)

Manila (MNL)

delayed

Refunds

04.05.202511:45

Philippine Airlines

2964

Busuanga (USU)

Manila (MNL)

cancelled

Refunds

04.05.202511:40

Philippine Airlines

2850

Cebu (CEB)

Manila (MNL)

delayed

Refunds

04.05.202511:10

Philippine Airlines

3119

Nagasaki (NGS)

Tokyo (HND)

delayed

Refunds

04.05.202511:00

Philippine Airlines

3107

Tokyo (ITM)

Tokyo (HND)

delayed

Refunds

04.05.202510:10

Philippine Airlines

212

Sydney (SYD)

Manila (MNL)

delayed

Refunds

04.05.202508:55

Philippine Airlines

3852

Singapore (SIN)

Manila (MNL)

delayed

Refunds

04.05.202508:10

Philippine Airlines

3496

Kuala Lumpur (KUL)

Manila (MNL)

delayed

Refunds

04.05.202508:00

Philippine Airlines

210

Melbourne (MEL)

Manila (MNL)

delayed

Refunds

04.05.202502:35

Philippine Airlines

3788

Istanbul (IST)

Manila (MNL)

delayed

Refunds

04.05.202502:10

Philippine Airlines

127

New York (JFK)

Manila (MNL)

delayed

Refunds

03.05.202523:55

Philippine Airlines

105

San Francisco (SFO)

Manila (MNL)

delayed

Refunds

03.05.202523:55

Philippine Airlines

103

Los Angeles (LAX)

Manila (MNL)

delayed

Refunds

03.05.202522:55

Philippine Airlines

3320

Riyadh (RUH)

Manila (MNL)

delayed

Refunds

03.05.202520:55

Philippine Airlines

3264

Manama (BAH)

Manila (MNL)

delayed

Refunds

03.05.202520:20

Philippine Airlines

3109

Tokyo (ITM)

Tokyo (HND)

delayed

Refunds

03.05.202519:25

Philippine Airlines

3117

Kagoshima (KOJ)

Tokyo (HND)

delayed

Refunds

03.05.202517:40

Philippine Airlines

3114

Tokyo (HND)

Miyazaki (KMI)

delayed

Refunds

03.05.202517:10

Philippine Airlines

3112

Tokyo (HND)

Iwakuni (IWK)

delayed

Refunds

03.05.202516:35

Philippine Airlines

3120

Tokyo (HND)

Nagasaki (NGS)

delayed

Refunds

03.05.202516:00

Philippine Airlines

3108

Tokyo (HND)

Tokyo (ITM)

delayed

Refunds

03.05.202515:40

Philippine Airlines

2678

(CRK)

Busuanga (USU)

cancelled

Refunds

03.05.202515:05

Philippine Airlines

421

Tokyo (HND)

Manila (MNL)

delayed

Refunds
Yurii Moskalenko
2193 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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