Flight delays or cancellations due to airline strikes can be annoying, but there is good news for travelers. There is a regulation called EU 261 that protects you. It says that airlines have to issue compensation if your flight is cancelled or delayed as a result of a strike. In this article, we will explain what EU261 is and how it can assist you.
Passenger Rights Under EU 261/2004
Now let’s focus on the details of EU Regulation 261/2004. In the following sections, you will discover your entitlement to compensation and what benefits you can expect in the event of a flight disruption.
Right to Compensation
The European Union regulation states that if you are protected by EU 261, you have a right to claim compensation if a wildcat or planned strike by airline workers disrupts your flight. It’s important to note, that both cases do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.
Cebu Pacific Flight Cancellation Compensation
Under EU Regulation 261, you can receive compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your scheduled travel date.
However, as it often happens, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. However, this flight should also meet certain requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours.
If you agreed to the alternative flight proposed by the airline but arrived at your final destination later than you were supposed to, you are still eligible to claim compensation.
The primary factors that affect the amount of compensation are the flight distance and the delay time. See the table below for compensation amounts:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Cebu Pacific Flight Delay Compensation
Delays due to airline strikes of any duration can be frustrating and can significantly disrupt your plans. You may be eligible for compensation if the flight delay caused by an airline strike lasts at least three hours.
Concerning the possible amount of compensation that passengers can expect, there are two crucial factors to consider: the duration of the delay and the flight distance. Check the table provided below for compensation amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger has more significant rights. You have two options to select from:
- You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to choose the option that meets your needs.
Right to Care
In addition to flight compensation for a cancelled or delayed flight due to an airline strike, passengers also have the right to care. Therefore, the airline must provide passengers with meals, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transport to and from the hotel.
Upgrading and Downgrading
Sometimes it occurs the airline may either downgrade or upgrade your flight’s class when providing an alternative flight. In these situations, you need to be aware of specific rules and your rights:
In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this advantage.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Furthermore, the compensation here is based on the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These regulations apply to all flights within the EU; besides, these rules cover flights that are either departing from or arriving in the European Union on EU-based airlines.
When Are You Not Entitled to Compensation?
Unfortunately, you should be aware that in situations when the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute may considerably affect aviation (it can be a national labor or air traffic strike); however, such occasions are not under an airline’s control, and it’s not their fault that this situation occurs. Therefore, an airline is not required to pay compensation for disrupted flights.
Although many instances of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not provide compensation.
According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to avoid a strike. If the airline cannot prove it, they are obliged to pay passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
European Union Regulation 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Cebu Pacific isn’t a European airline. Consequently, they are not obliged to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Get Cebu Pacific Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. It can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:
- Fill in this form. You’ll need to provide flight details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202621:05 | Cebu Pacific Air 6460 | (CEB) (BCD) | Delayed | Claim Refund |
07.01.202614:30 | Cebu Pacific Air 6607 | (CEB) (DPL) | Delayed | Claim Refund |
07.01.202609:45 | Cebu Pacific Air 6113 | (MNL) (WNP) | Delayed | Claim Refund |
07.01.202608:05 | Cebu Pacific Air 659 | (MNL) (TAC) | Delayed | Claim Refund |
07.01.202606:35 | Cebu Pacific Air 251 | (CEB) (GES) | Delayed | Claim Refund |
07.01.202606:25 | Cebu Pacific Air 132 | (CEB) (MPH) | Delayed | Claim Refund |
07.01.202606:05 | Cebu Pacific Air 6714 | (CGY) (CEB) | Delayed | Claim Refund |
07.01.202605:25 | Cebu Pacific Air 771 | (MNL) (PAG) | Delayed | Claim Refund |
07.01.202605:20 | Cebu Pacific Air 587 | (MNL) (CEB) | Delayed | Claim Refund |
07.01.202605:15 | Cebu Pacific Air 2901 | (MNL) (TAC) | Delayed | Claim Refund |
07.01.202604:55 | Cebu Pacific Air 563 | (MNL) (CEB) | Delayed | Claim Refund |
07.01.202604:45 | Cebu Pacific Air 6713 | (CEB) (CGY) | Delayed | Claim Refund |
07.01.202604:25 | Cebu Pacific Air 473 | (MNL) (BCD) | Delayed | Claim Refund |
07.01.202604:05 | Cebu Pacific Air 997 | (MNL) (GES) | Delayed | Claim Refund |
07.01.202602:45 | Cebu Pacific Air 5108 | (CEB) (KIX) | Delayed | Claim Refund |
07.01.202602:30 | Cebu Pacific Air 5958 | (CEB) (DMK) | Delayed | Claim Refund |
07.01.202602:05 | Cebu Pacific Air 968 | (DVO) (MNL) | Delayed | Claim Refund |
07.01.202601:25 | Cebu Pacific Air 548 | (SIN) (CEB) | Delayed | Claim Refund |
07.01.202600:35 | Cebu Pacific Air 752 | (SGN) (MNL) | Delayed | Claim Refund |
07.01.202600:01 | Cebu Pacific Air 553 | (MNL) (CEB) | Delayed | Claim Refund |
06.01.202623:10 | Cebu Pacific Air 864 | (DMK) (MNL) | Delayed | Claim Refund |
06.01.202622:55 | Cebu Pacific Air 242 | (ILO) (HKG) | Delayed | Claim Refund |
06.01.202622:30 | Cebu Pacific Air 640 | (PPS) (MNL) | Delayed | Claim Refund |
06.01.202621:00 | Cebu Pacific Air 960 | (DVO) (MNL) | Delayed | Claim Refund |
06.01.202620:25 | Cebu Pacific Air 685 | (MNL) (TAG) | Delayed | Claim Refund |
06.01.202620:05 | Cebu Pacific Air 790 | (BXU) (MNL) | Delayed | Claim Refund |
06.01.202619:05 | Cebu Pacific Air 479 | (MNL) (BCD) | Delayed | Claim Refund |
06.01.202618:55 | Cebu Pacific Air 658 | (TAC) (MNL) | Delayed | Claim Refund |
06.01.202618:20 | Cebu Pacific Air 3954 | (DVO) (MNL) | Delayed | Claim Refund |
06.01.202618:00 | Cebu Pacific Air 978 | (DVO) (MNL) | Delayed | Claim Refund |
06.01.202617:50 | Cebu Pacific Air 478 | (BCD) (MNL) | Delayed | Claim Refund |
06.01.202615:05 | Cebu Pacific Air 487 | (MNL) (BCD) | Delayed | Claim Refund |
06.01.202614:25 | Cebu Pacific Air 784 | (OZC) (MNL) | Delayed | Claim Refund |
06.01.202614:15 | Cebu Pacific Air 552 | (CEB) (MNL) | Delayed | Claim Refund |
06.01.202613:55 | Cebu Pacific Air 5039 | (NGO) (MNL) | Delayed | Claim Refund |
06.01.202613:30 | Cebu Pacific Air 3446 | (PAG) (MNL) | Delayed | Claim Refund |
06.01.202613:10 | Cebu Pacific Air 483 | (MNL) (BCD) | Delayed | Claim Refund |
06.01.202612:30 | Cebu Pacific Air 566 | (CEB) (MNL) | Delayed | Claim Refund |
06.01.202612:25 | Cebu Pacific Air 782 | (OZC) (MNL) | Delayed | Claim Refund |
06.01.202612:20 | Cebu Pacific Air 386 | (CGY) (MNL) | Delayed | Claim Refund |
06.01.202611:30 | Cebu Pacific Air 6114 | (WNP) (MNL) | Delayed | Claim Refund |
06.01.202611:15 | Cebu Pacific Air 930 | (BKK) (MNL) | Delayed | Claim Refund |
06.01.202611:00 | Cebu Pacific Air 111 | (HKG) (MNL) | Delayed | Claim Refund |
06.01.202610:30 | Cebu Pacific Air 897 | (MNL) (MPH) | Delayed | Claim Refund |
06.01.202610:20 | Cebu Pacific Air 400 | (CGY) (MNL) | Delayed | Claim Refund |
06.01.202610:10 | Cebu Pacific Air 385 | (MNL) (CGY) | Delayed | Claim Refund |
06.01.202610:05 | Cebu Pacific Air 781 | (MNL) (OZC) | Delayed | Claim Refund |
06.01.202610:00 | Cebu Pacific Air 902 | (MPH) (MNL) | Delayed | Claim Refund |
06.01.202609:45 | Cebu Pacific Air 6113 | (MNL) (WNP) | Delayed | Claim Refund |
06.01.202609:30 | Cebu Pacific Air 396 | (CGY) (MNL) | Delayed | Claim Refund |
06.01.202609:25 | Cebu Pacific Air 2265 | (MNL) (ILO) | Delayed | Claim Refund |
06.01.202608:25 | Cebu Pacific Air 3092 | (BXU) (MNL) | Delayed | Claim Refund |
06.01.202608:10 | Cebu Pacific Air 852 | (ZAM) (MNL) | Delayed | Claim Refund |
06.01.202607:50 | Cebu Pacific Air 564 | (CEB) (MNL) | Delayed | Claim Refund |
06.01.202607:30 | Cebu Pacific Air 6546 | (CEB) (CYP) | Delayed | Claim Refund |
06.01.202607:00 | Cebu Pacific Air 185 | (ICN) (MNL) | Delayed | Claim Refund |
05.01.202621:00 | Cebu Pacific Air 960 | (DVO) (MNL) | Delayed | Claim Refund |
05.01.202620:15 | Cebu Pacific Air 639 | (MNL) (PPS) | Delayed | Claim Refund |
05.01.202619:50 | Cebu Pacific Air 5756 | (MNL) (DAD) | Delayed | Claim Refund |
05.01.202619:35 | Cebu Pacific Air 574 | (CEB) (MNL) | Delayed | Claim Refund |
05.01.202619:15 | Cebu Pacific Air 5057 | (NRT) (MNL) | Delayed | Claim Refund |
05.01.202618:55 | Cebu Pacific Air 658 | (TAC) (MNL) | Delayed | Claim Refund |
05.01.202618:25 | Cebu Pacific Air 5129 | (CTS) (MNL) | Delayed | Claim Refund |
05.01.202618:25 | Cebu Pacific Air 629 | (MNL) (DGT) | Delayed | Claim Refund |
05.01.202617:05 | Cebu Pacific Air 461 | (MNL) (ILO) | Delayed | Claim Refund |
05.01.202616:50 | Cebu Pacific Air 657 | (MNL) (TAC) | Delayed | Claim Refund |
05.01.202616:50 | Cebu Pacific Air 6640 | (PAG) (CEB) | Delayed | Claim Refund |
05.01.202615:40 | Cebu Pacific Air 586 | (CEB) (MNL) | Delayed | Claim Refund |
05.01.202615:15 | Cebu Pacific Air 6639 | (CEB) (PAG) | Delayed | Claim Refund |
05.01.202614:30 | Cebu Pacific Air 6607 | (CEB) (DPL) | Delayed | Claim Refund |
05.01.202614:15 | Cebu Pacific Air 552 | (CEB) (MNL) | Delayed | Claim Refund |
05.01.202614:15 | Cebu Pacific Air 6901 | (CEB) (SUG) | Delayed | Claim Refund |
05.01.202614:00 | Cebu Pacific Air 646 | (PPS) (MNL) | Delayed | Claim Refund |
05.01.202613:35 | Cebu Pacific Air 2506 | (CEB) (MNL) | Delayed | Claim Refund |
05.01.202613:30 | Cebu Pacific Air 854 | (ZAM) (MNL) | Delayed | Claim Refund |
05.01.202613:15 | Cebu Pacific Air 6549 | (CYP) (CEB) | Delayed | Claim Refund |
05.01.202612:30 | Cebu Pacific Air 6130 | (WNP) (CRK) | Delayed | Claim Refund |
05.01.202612:15 | Cebu Pacific Air 192 | (MNL) (CYZ) | Delayed | Claim Refund |
05.01.202610:45 | Cebu Pacific Air 6129 | (CRK) (WNP) | Delayed | Claim Refund |
05.01.202610:15 | Cebu Pacific Air 6793 | (CEB) (OZC) | Delayed | Claim Refund |
05.01.202610:05 | Cebu Pacific Air 781 | (MNL) (OZC) | Delayed | Claim Refund |
05.01.202607:20 | Cebu Pacific Air 929 | (MNL) (BKK) | Delayed | Claim Refund |
05.01.202602:30 | Cebu Pacific Air 5062 | (CEB) (NRT) | Delayed | Claim Refund |
04.01.202621:35 | Cebu Pacific Air 115 | (HKG) (MNL) | Delayed | Claim Refund |
04.01.202621:35 | Cebu Pacific Air 944 | (BKK) (CRK) | Delayed | Claim Refund |
04.01.202619:20 | Cebu Pacific Air 120 | (CRK) (HKG) | Delayed | Claim Refund |
04.01.202617:45 | Cebu Pacific Air 114 | (MNL) (HKG) | Delayed | Claim Refund |
04.01.202615:20 | Cebu Pacific Air 236 | (CEB) (HKG) | Delayed | Claim Refund |
04.01.202615:15 | Cebu Pacific Air 112 | (MNL) (HKG) | Delayed | Claim Refund |
04.01.202612:15 | Cebu Pacific Air 192 | (MNL) (CYZ) | Delayed | Claim Refund |
04.01.202612:10 | Cebu Pacific Air 783 | (MNL) (OZC) | Delayed | Claim Refund |
04.01.202611:30 | Cebu Pacific Air 6040 | (USU) (CRK) | Delayed | Claim Refund |
04.01.202610:50 | Cebu Pacific Air 6035 | (CRK) (USU) | Delayed | Claim Refund |
04.01.202610:45 | Cebu Pacific Air 6129 | (CRK) (WNP) | Delayed | Claim Refund |
04.01.202609:40 | Cebu Pacific Air 6039 | (CRK) (USU) | Delayed | Claim Refund |
04.01.202607:30 | Cebu Pacific Air 6068 | (CEB) (USU) | Delayed | Claim Refund |
03.01.202618:50 | Cebu Pacific Air 6254 | (CEB) (ENI) | Delayed | Claim Refund |
03.01.202618:10 | Cebu Pacific Air 6359 | (CRK) (ENI) | Delayed | Claim Refund |
03.01.202616:05 | Cebu Pacific Air 6356 | (ENI) (CRK) | Delayed | Claim Refund |
03.01.202615:15 | Cebu Pacific Air 6639 | (CEB) (PAG) | Delayed | Claim Refund |
