Flight cancellations or delays due to airline strikes can be annoying, but there is good news for travelers. There is a regulation called EU 261/2004 that protects you. It says that airlines must issue compensation if your flight is cancelled or delayed because of a strike. In this article, we will explain what the EU 261 regulation is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s focus on the particulars of EU Regulation 261/2004. In the following sections, you will learn about your rights to compensation and what advantages you can expect in case of a flight disruption.
Right to Compensation
The European Union regulation stipulates that if you are covered by EU 261, you have a right to claim compensation if a wildcat or planned strike by airline workers disrupts your flight. It’s important to note, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.
Flight Cancellation Compensation
Under EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your scheduled travel date.
However, as is frequently the case, there are exceptions you should be aware of. Specifically, the airline is entitled to refuse compensation if they decide to offer you an alternative flight. Though this flight must also meet certain requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight offered by the airline but arrived at the final destination later than you were supposed to, you are still eligible to claim compensation.
The main factors that affect the amount of compensation are the flight distance and the delay time. See the table below for compensation amounts:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and can significantly disrupt your itinerary. You may be eligible for compensation if the flight delay caused by an airline strike lasts at least three hours.
As for the possible amount of compensation that passengers may receive, there are two key factors to consider: the duration of the delay and the flight distance. Check the table provided below for compensation amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare cases when a passenger’s flight is either cancelled or delayed for 5 or more hours, the passenger has more significant rights. You have two options to select from:
- You can refuse the delayed or cancelled flight and choose a full ticket refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to choose the option that meets your needs.
Right to Care
In addition to compensation for a delayed or cancelled flight resulting from an airline strike, passengers are also entitled to the right to care. So, the airline is required to provide passengers with meals, drinks, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline is obliged to provide you with a hotel, as well as transport to and from the hotel.
Upgrading and Downgrading
Occasionally it occurs the airline might either upgrade or downgrade your flight’s class when providing an alternative flight. In such cases, you need to be aware of specific rules and your rights:
In case of upgrading: if your class has been upgraded, you won’t have to pay extra for this benefit.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Again, the compensation here is determined by the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These regulations apply to all flights inside the EU; besides, these rules cover flights that are either departing from or arriving in the European Union on EU-based airlines.
When Are You Not Entitled to Compensation?
Unfortunately, you should understand that in situations where the airline cannot influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute can considerably affect aviation (it can be a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not its fault that this situation happens. Therefore, an airline is not required to pay compensation for disrupted flights.
Although many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not pay compensation.
According to the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove it has done everything possible to prevent a strike. If the airline cannot prove it, they are required to provide passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from European Union airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Pegasus Airlines is not a European airline. Consequently, they aren’t required to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Get Pegasus Airlines Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can spoil your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, take the following actions:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202510:05 | Pegasus 1091 | Istanbul (SAW) Barcelona (BCN) | delayed | Refunds |
09.05.202509:55 | Pegasus 1892 | Gaziantep (GZT) Lefkosa (ECN) | delayed | Refunds |
08.05.202523:30 | Pegasus 1886 | Istanbul (ESB) Lefkosa (ECN) | delayed | Refunds |
08.05.202521:45 | Pegasus 1885 | Lefkosa (ECN) Istanbul (ESB) | delayed | Refunds |
08.05.202519:45 | Pegasus 1866 | Istanbul (ADB) Lefkosa (ECN) | delayed | Refunds |
08.05.202517:40 | Pegasus 1865 | Lefkosa (ECN) Istanbul (ADB) | delayed | Refunds |
08.05.202515:45 | Pegasus 1894 | Gaziantep (GZT) Lefkosa (ECN) | delayed | Refunds |
08.05.202513:15 | Pegasus 1915 | Lefkosa (ECN) Istanbul (SAW) | delayed | Refunds |
08.05.202511:00 | Pegasus 1854 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
08.05.202510:50 | Pegasus 1914 | Istanbul (SAW) Lefkosa (ECN) | delayed | Refunds |
08.05.202509:40 | Pegasus 1951 | Lefkosa (ECN) Diyarbakir (DIY) | delayed | Refunds |
08.05.202508:55 | Pegasus 2780 | Istanbul (SAW) Merzifon (MZH) | delayed | Refunds |
08.05.202507:55 | Pegasus 1873 | Antalya (AYT) Lefkosa (ECN) | delayed | Refunds |
08.05.202507:45 | Pegasus 1830 | Antalya (AYT) Erbil (EBL) | delayed | Refunds |
08.05.202506:50 | Pegasus 1852 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
08.05.202500:45 | Pegasus 230 | Antalya (AYT) (NQZ) | delayed | Refunds |
07.05.202519:45 | Pegasus 518 | Istanbul (SAW) Tehran (IKA) | delayed | Refunds |
07.05.202519:35 | Pegasus 2752 | Istanbul (SAW) Sivas (VAS) | delayed | Refunds |
07.05.202519:35 | Pegasus 2218 | Istanbul (SAW) Istanbul (ADB) | delayed | Refunds |
07.05.202519:30 | Pegasus 2826 | Istanbul (SAW) Trabzon (TZX) | delayed | Refunds |
07.05.202519:25 | Pegasus 2370 | Istanbul (SAW) Batman (BAL) | delayed | Refunds |
07.05.202519:20 | Pegasus 4416 | Istanbul (SAW) Kayseri (ASR) | delayed | Refunds |
07.05.202519:15 | Pegasus 1884 | Istanbul (ESB) Lefkosa (ECN) | delayed | Refunds |
07.05.202519:00 | Pegasus 2670 | Istanbul (SAW) Istanbul (ESB) | delayed | Refunds |
07.05.202518:35 | Pegasus 2384 | Istanbul (SAW) Diyarbakir (DIY) | delayed | Refunds |
07.05.202518:30 | Pegasus 2410 | Istanbul (SAW) Gaziantep (GZT) | delayed | Refunds |
07.05.202518:20 | Pegasus 2554 | Istanbul (SAW) Erzurum (ERZ) | delayed | Refunds |
07.05.202518:15 | Pegasus 2204 | Istanbul (SAW) Istanbul (ADB) | delayed | Refunds |
07.05.202517:45 | Pegasus 293 | Istanbul (SAW) Sarajevo (SJJ) | delayed | Refunds |
07.05.202516:45 | Pegasus 1023 | Istanbul (SAW) Munich (MUC) | delayed | Refunds |
07.05.202516:40 | Pegasus 983 | Istanbul (SAW) Berlin (BER) | delayed | Refunds |
07.05.202516:30 | Pegasus 361 | Istanbul (SAW) Bucharest (OTP) | delayed | Refunds |
07.05.202516:30 | Pegasus 2490 | Istanbul (SAW) Mus (MSR) | delayed | Refunds |
07.05.202516:20 | Pegasus 2290 | Istanbul (SAW) Dalaman (DLM) | delayed | Refunds |
07.05.202516:05 | Pegasus 2252 | Istanbul (SAW) Milas (BJV) | delayed | Refunds |
07.05.202515:40 | Pegasus 343 | Istanbul (SAW) Pristina (PRN) | delayed | Refunds |
07.05.202515:35 | Pegasus 903 | Istanbul (SAW) Vienna (VIE) | delayed | Refunds |
07.05.202514:30 | Pegasus 2734 | Istanbul (SAW) Kayseri (ASR) | delayed | Refunds |
07.05.202514:25 | Pegasus 995 | Istanbul (SAW) Frankfurt (FRA) | delayed | Refunds |
07.05.202514:20 | Pegasus 1213 | Istanbul (SAW) Rome (BGY) | delayed | Refunds |
07.05.202514:15 | Pegasus 285 | Istanbul (SAW) Tirana (TIA) | delayed | Refunds |
07.05.202513:50 | Pegasus 1051 | Istanbul (SAW) Dortmund (DTM) | cancelled | Refunds |
07.05.202513:40 | Pegasus 1165 | Istanbul (SAW) London (STN) | delayed | Refunds |
07.05.202513:40 | Pegasus 1003 | Istanbul (SAW) Dusseldorf (DUS) | delayed | Refunds |
07.05.202513:35 | Pegasus 1135 | Istanbul (SAW) Paris (ORY) | delayed | Refunds |
07.05.202513:30 | Pegasus 977 | Istanbul (SAW) Berlin (BER) | delayed | Refunds |
07.05.202513:25 | Pegasus 1021 | Istanbul (SAW) Munich (MUC) | delayed | Refunds |
07.05.202513:00 | Pegasus 949 | Istanbul (SAW) Zurich (ZRH) | delayed | Refunds |
07.05.202511:45 | Pegasus 1870 | Lefkosa (ECN) Antalya (AYT) | delayed | Refunds |
07.05.202511:00 | Pegasus 1854 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
07.05.202510:05 | Pegasus 1871 | Antalya (AYT) Lefkosa (ECN) | delayed | Refunds |
07.05.202506:10 | Pegasus 1910 | Istanbul (SAW) Lefkosa (ECN) | delayed | Refunds |
07.05.202503:45 | Pegasus 387 | Moscow (VKO) Istanbul (SAW) | cancelled | Refunds |
06.05.202523:55 | Pegasus 1930 | Istanbul (SAW) Lefkosa (ECN) | delayed | Refunds |
06.05.202522:05 | Pegasus 1458 | Dalaman (DLM) Moscow (VKO) | delayed | Refunds |
06.05.202521:05 | Pegasus 1580 | Antalya (AYT) Moscow (VKO) | delayed | Refunds |
06.05.202520:55 | Pegasus 5714 | Antalya (AYT) Moscow (VKO) | delayed | Refunds |
06.05.202520:35 | Pegasus 1576 | Antalya (AYT) Moscow (VKO) | delayed | Refunds |
06.05.202519:15 | Pegasus 1884 | Istanbul (ESB) Lefkosa (ECN) | delayed | Refunds |
06.05.202517:25 | Pegasus 1856 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
06.05.202515:30 | Pegasus 5336 | Stuttgart (STR) Istanbul (ADB) | delayed | Refunds |
06.05.202514:30 | Pegasus 1871 | Antalya (AYT) Lefkosa (ECN) | delayed | Refunds |
06.05.202511:35 | Pegasus 1952 | Diyarbakir (DIY) Lefkosa (ECN) | delayed | Refunds |
06.05.202511:00 | Pegasus 1854 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
06.05.202508:20 | Pegasus 5077 | Antalya (AYT) Aalborg (AAL) | delayed | Refunds |
05.05.202523:30 | Pegasus 1886 | Istanbul (ESB) Lefkosa (ECN) | delayed | Refunds |
05.05.202521:45 | Pegasus 1885 | Lefkosa (ECN) Istanbul (ESB) | delayed | Refunds |
05.05.202521:05 | Pegasus 1858 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
05.05.202519:50 | Pegasus 1924 | Istanbul (SAW) Lefkosa (ECN) | delayed | Refunds |
05.05.202519:45 | Pegasus 5053 | Istanbul (ADB) Zurich (BSL) | delayed | Refunds |
05.05.202519:40 | Pegasus 984 | Berlin (BER) Istanbul (SAW) | delayed | Refunds |
05.05.202519:40 | Pegasus 1857 | Lefkosa (ECN) Covilha (COV) | delayed | Refunds |
05.05.202519:15 | Pegasus 1884 | Istanbul (ESB) Lefkosa (ECN) | delayed | Refunds |
05.05.202518:50 | Pegasus 5008 | Berlin (BER) Antalya (AYT) | delayed | Refunds |
05.05.202518:45 | Pegasus 2410 | Istanbul (SAW) Gaziantep (GZT) | delayed | Refunds |
05.05.202518:40 | Pegasus 2818 | Istanbul (SAW) Trabzon (TZX) | delayed | Refunds |
05.05.202518:20 | Pegasus 2384 | Istanbul (SAW) Diyarbakir (DIY) | delayed | Refunds |
05.05.202517:55 | Pegasus 1193 | Istanbul (SAW) Athens (ATH) | delayed | Refunds |
05.05.202517:35 | Pegasus 2670 | Istanbul (SAW) Istanbul (ESB) | delayed | Refunds |
05.05.202517:30 | Pegasus 1883 | Lefkosa (ECN) Istanbul (ESB) | delayed | Refunds |
05.05.202517:30 | Pegasus 1920 | Istanbul (SAW) Lefkosa (ECN) | delayed | Refunds |
05.05.202517:25 | Pegasus 5053 | Antalya (AYT) Zurich (BSL) | delayed | Refunds |
05.05.202516:30 | Pegasus 361 | Istanbul (SAW) Bucharest (OTP) | delayed | Refunds |
05.05.202516:15 | Pegasus 2290 | Istanbul (SAW) Dalaman (DLM) | delayed | Refunds |
05.05.202515:50 | Pegasus 293 | Istanbul (SAW) Sarajevo (SJJ) | delayed | Refunds |
05.05.202515:45 | Pegasus 310 | Istanbul (SAW) Batumi (BUS) | delayed | Refunds |
05.05.202515:35 | Pegasus 903 | Istanbul (SAW) Vienna (VIE) | delayed | Refunds |
05.05.202515:30 | Pegasus 5007 | Antalya (AYT) Berlin (BER) | delayed | Refunds |
05.05.202514:55 | Pegasus 971 | Istanbul (SAW) Stuttgart (STR) | delayed | Refunds |
05.05.202514:20 | Pegasus 2010 | Istanbul (SAW) Antalya (AYT) | delayed | Refunds |
05.05.202514:20 | Pegasus 1213 | Istanbul (SAW) Rome (BGY) | delayed | Refunds |
05.05.202514:10 | Pegasus 1158 | Dublin (DUB) Istanbul (SAW) | delayed | Refunds |
05.05.202514:00 | Pegasus 923 | Istanbul (SAW) Brussels (CRL) | delayed | Refunds |
05.05.202513:45 | Pegasus 332 | Budapest (BUD) Istanbul (SAW) | delayed | Refunds |
05.05.202513:15 | Pegasus 980 | Berlin (BER) Istanbul (SAW) | delayed | Refunds |
05.05.202513:00 | Pegasus 2370 | Istanbul (SAW) Batman (BAL) | delayed | Refunds |
05.05.202512:50 | Pegasus 2248 | Istanbul (SAW) Milas (BJV) | delayed | Refunds |
05.05.202512:45 | Pegasus 1253 | Istanbul (SAW) Amsterdam (AMS) | delayed | Refunds |
05.05.202510:00 | Pegasus 1001 | Istanbul (SAW) Dusseldorf (DUS) | delayed | Refunds |
04.05.202523:55 | Pegasus 1860 | Covilha (COV) Lefkosa (ECN) | delayed | Refunds |
