One of the most common reasons for flight disruptions is flight strikes, which can be initiated by airline workers, an airport itself, or an airline. As a passenger, you should be aware of EU Regulation 261, according to which you could be entitled to compensation of up to 600 Euros.
Read on to find out how you can get compensation and when you qualify.
Your Passenger Rights
The good news is that every air traveler is protected by the EU 261 regulation. The EU 261 is a European Union law that sets the rules for assistance and compensation to passengers in cases of flight delays and cancellations. Now, let’s take a closer look at passenger rights, according to EU 261/2004:
- The airline is required to provide travelers with information about their rights.
- In case of flight cancellation, a passenger is entitled to choose one of the following options: either a ticket refund or rerouting to the final destination under similar conditions;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you choose an alternative flight, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Luxair Strike Compensation
Frequently, Luxair strikes involve their workers. These can be engineers, pilots, flight attendants, or any other crucial personnel. As you now know, you may be eligible for compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you faced due to the strike.
It is also important to understand what “extraordinary circumstances” are. These are events beyond the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. It is important to note if a staff strike occurs, the airline could have potentially foreseen and handled such incidents, thus such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, these are not cases of extraordinary circumstances. As a result, passengers have a right to claim flight compensation.
Nonetheless, you should understand that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
Luxair Strike Compensation
Before claiming compensation for an airline strike, you need to know about the conditions and the amount of compensation you might receive.
Luxair Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for travelers. When airline staff go on strike, it can disrupt passengers’ plans and make them arrive at their final destination much later than expected. It is crucial to know that if your flight is delayed for more than 3 hours because of a strike, you are eligible for compensation from the airline for the inconvenience caused.
When evaluating the potential sum of compensation, passengers need to take two critical factors into account: the flight’s distance and the delay length they experience. It’s essential to understand these details, as only that is how you can be calm regarding the fair flight delay compensation you are entitled to. In the following, you can see a table with the amounts of compensation you can get.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Luxair Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellations. According to EU 261, you can claim compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline notified you about the cancellation less than 14 days before your travel.
Nevertheless, there are always some exceptions to the rules, and here is the case. The airline is entitled to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the conditions enumerated below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you are entitled to claim compensation.
The amount of the compensation fully depends on the flight distance and the time of delay in arriving at the final destination. Check the table below for additional information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Luxair Flights Are Covered by EU261?
EU261 regulation applies to all flights departing from EU airports, regardless of the airline, as well as flights arriving in the EU from non-EU countries when operated by EU airlines. It also applies to flights to and from Switzerland, Iceland, and Norway.
The table below shows which Luxair flights are covered by EU 261:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Luxair Strike Compensation
If you have experienced flight cancellations or delays at least once, you know how irritating it can be.
Passengers who encounter any of these situations on Luxair flights are entitled to claim compensation, according to European Union regulations. Follow these steps to claim compensation:
- Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will do our best to secure your compensation. You only pay us if we win your case.