One of the most common factors behind flight interruptions is flight strikes, which may be arranged by the personnel, an airport itself, or an airline. As a passenger, you should be aware of EU Regulation 261, according to which you could be qualified for compensation of up to 600 Euros.
Learn more to find out how to obtain compensation and under what circumstances.
Your Passenger Rights
The good news is that every air traveler is protected by EU Regulation 261. The EU 261 is a European Union regulation that sets the rules for assistance and compensation to passengers in cases of flight delays and cancellations. Now, let’s take a closer look at passenger rights, according to European Regulation 261:
- The airline must provide passengers with information about their rights.
- In the event of flight cancellation, a passenger has the right to select one of the following options: either a ticket refund or rerouting to the final destination under similar conditions;
- Passengers can expect to receive meals and drinks; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you decide to reroute, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Jet2 Strike Compensation
Often, Jet2 strikes involve their staff. These can be flight attendants, pilots, engineers, or other essential personnel. As you now know, you can seek compensation for airline strikes, if your trip was disrupted. The compensation will then cover the inconvenience you faced due to the strike.
It is also essential to understand what “extraordinary circumstances” are. These are events beyond the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. It is important to note if a staff strike happens, the airline could have potentially foreseen and handled such incidents, thus such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers are entitled to claim flight compensation.
Nonetheless, you should understand that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
Jet2 Strike Compensation
Before claiming the airline strike compensation, you should be aware of the conditions and the amount of compensation you could be entitled to.
Jet2 Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for passengers. When airline workers go on strike, it can disrupt travelers’ plans and make them arrive at their final destination much later than expected. It is crucial to know that if your flight is delayed for over 3 hours due to a strike, you have the right to seek compensation from the airline for the inconvenience caused.
When considering the potential sum of compensation, passengers should take two critical facts into account: the flight’s distance and the delay length they experience. It’s essential to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you are entitled to. Below you can find a table with the amounts of compensation you can get.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Jet2 Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes cause flight cancellation. According to EU 261, you are eligible for compensation of up to 600 Euros. It’s important to know that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than two weeks before your travel.
However, there are always some exceptions to the rules, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the requirements enumerated below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you have a right to claim compensation.
The amount of the compensation is determined by the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Jet2 Flights Are Covered by EU261?
Regulation EU261 covers every flight departing from EU airports, regardless of the airline, as well as flights arriving in the EU from outside the EU if they are operated by EU airlines. It also applies to flights to and from Switzerland, Iceland, and Norway.
The following table shows which Jet2 flights are protected by EU Regulation 261:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Jet2 Strike Compensation
If you have experienced flight delays or cancellations at least once, you know how frustrating it can be.
Passengers who face any of these situations on Jet2 flights have a right to claim compensation, according to EU regulations. Follow these steps to claim compensation:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You are only charged if we win your case.