One of the most common reasons for flight disruptions is flight strikes, which may be initiated by airline staff, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, according to which you might be entitled to TUI Airways compensation of up to 600 Euros.
Continue reading to find out how to obtain compensation and when you qualify.
Your Passenger Rights
The good news is that every air traveler is protected by the EU 261 regulation. The EU 261/2004 is a European Union law that sets the rules for compensation and assistance to passengers in cases of flight disruptions. Now, let’s take a closer look at air passenger rights, according to EU 261:
- The airline must provide travelers with information about their rights;
- In case of flight cancellation, a passenger has the right to choose one of the following options: either a ticket refund or rerouting to the final destination under similar conditions. To receive a TUI Airways refund, passengers must have a confirmed reservation;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes;
- If you choose an alternative flight, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the airport and the hotel;
- Compensation from 250 to 600 euros per passenger.
When You Are Entitled to TUI Airways Strike Compensation
Frequently, TUI Airways strikes involve their workers. These could be flight attendants, pilots, engineers, or any other crucial personnel. As you now know, you can seek compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you experienced because of the strike.
It is also crucial to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike happens, the airline could have potentially foreseen and handled such incidents, thus such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, these are not cases of extraordinary circumstances. Consequently, passengers have a right to claim flight compensation.
Nonetheless, you need to be aware that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
TUI Airways Strike Compensation
Before seeking compensation for an airline strike, you need to know about the conditions and the amount of compensation you could be entitled to.
TUI Airways Strike Flight Delay Compensation
If your flight was delayed by more than 3 hours as a result of the TUI Airways strike, you are entitled to compensation of up to €600 per passenger under EU 261/2004. Keep in mind that the amount of compensation depends on the distance of the flight and the time of delay.
For more details on the amount of compensation, see the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
TUI Airways Strike Flight Cancellation Compensation
If your flight was cancelled and the airline informed you less than 14 days before your scheduled travel, you might qualify for compensation of up to €600 under EU 261. However, in some cases, the airline may avoid paying compensation if it offers an alternative flight to your final destination that satisfies certain criteria listed below:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you are entitled to claim compensation.
The amount of the compensation is based on the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which TUI Airways Flights Are Covered by EU261?
The EU261 regulation covers all flights departing from EU airports, regardless of the airline, as well as flights arriving in the EU from non-EU countries when operated by airlines based in the EU. It also applies to flights to and from Switzerland, Iceland, and Norway.
The table below shows which TUI Airways flights are covered by EU Regulation 261:
| Itinerary | Covered by EU 261 |
| Flights departing the EU airports | ✅ Covered |
| Flights arriving at the EU airports | ✅ Covered |
How to Claim TUI Airways Strike Compensation
If you’ve encountered flight delays or cancellations at least once, you understand how frustrating it can be.
Passengers who encounter any of these situations have a right to claim TUI Airways compensation, according to European Union regulations. Follow these steps to claim compensation:
- Complete this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will make every effort to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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