One of the most common factors behind flight disruptions is flight strikes, which are often organized by airline workers, an airport itself, or an airline. As a passenger, you should be aware of the EU 261 regulation, according to which you may be qualified for compensation of up to 600 Euros.
Continue reading to find out how you can get compensation and under what circumstances.
Your Passenger Rights
The good news is that any passenger is protected by the EU 261 regulation. The EU 261 is a European Union regulation that sets the rules for compensation and assistance to passengers in cases of flight disruptions. Now, let’s take a closer look at passenger rights, according to EU 261:
- The airline needs to provide travelers with information about their rights.
- In the event of flight cancellation, a passenger is entitled to select one of these options: either a ticket refund or rerouting to the final destination under similar conditions;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you decide to reroute, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to HiSky Strike Compensation
Frequently, HiSky strikes involve their workers. These could be flight attendants, pilots, engineers, or other essential employees. As you now know, you may be eligible for compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you encountered because of the strike.
It is also crucial to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not obliged to provide compensation. Importantly, if a staff strike happens, the airline could have potentially foreseen and managed such incidents, therefore such cases are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, these are not cases of extraordinary circumstances. As a result, passengers have a right to claim flight compensation.
Nonetheless, you need to be aware that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
HiSky Strike Compensation
Before seeking the airline strike compensation, you need to know about the requirements and the amount of compensation you might receive.
HiSky Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it causes passengers. When airline workers go on strike, it can disrupt passengers’ plans and make them arrive at their final destination much later than expected. It is essential to understand that if your flight is delayed for more than 3 hours because of a strike, you are eligible for compensation from the airline for the inconvenience caused.
When evaluating the potential sum of compensation, passengers should take two critical factors into account: the flight’s distance and the delay length they experience. It’s essential to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you deserve. In the following, you can see a table with the amounts of compensation you could get.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
HiSky Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes cause flight cancellations. Under EU 261, you may receive compensation of up to 600 Euros. Note that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than two weeks before your travel.
Nevertheless, there are always some exceptions to the regulations, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the conditions enumerated below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you are entitled to claim compensation.
The amount of the compensation is based on the flight distance and the time of delay in arriving at the final destination. Check the table below for more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which HiSky Flights Are Covered by EU261?
Regulation EU261 applies to every flight departing from EU airports, regardless of the airline, as well as flights arriving in the EU from non-EU countries if they are operated by EU airlines. The regulation also covers flights to and from Iceland, Norway, and Switzerland.
The following table shows which HiSky flights are protected by EU 261:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim HiSky Strike Compensation
If you have encountered flight delays or cancellations at least once, you understand how irritating it can be.
Travelers who face any of these situations on HiSky flights are entitled to claim compensation, according to the EU regulations. Follow these steps to claim compensation:
- Fill in our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws comprehensively and will do our best to get you your compensation. You only incur a fee if we win your case.