Refunds and Compensation for Flynas Strike

Yurii Semikopenko
30.08.2024

Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for passengers. There is a regulation called EU 261/2004 that protects you. It stipulates that airlines have to issue compensation if your flight is cancelled or delayed as a result of a strike. In this article, we will explain what the EU 261 regulation is and how it can assist you.

Passenger Rights Under EU 261/2004

Now let’s explore the specifics of EU Regulation 261/2004. In the following sections, you will learn about your rights to compensation and what advantages you can expect in the event of a flight disruption.

Right to Compensation

The European Union regulation stipulates that if you are protected by EU 261, you are entitled to seek compensation if a wildcat or planned strike by airline workers disrupts your flight. It is worth noting, such situations do not qualify as “extraordinary circumstances” meaning circumstances the airline cannot control.

Flight Cancellation Compensation

Under EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within 14 days before your scheduled travel date.

However, as it often happens, there are exceptions you should be aware of. In particular, the airline is entitled to refuse compensation if they choose to offer you an alternative flight. However, this flight is required to meet certain requirements:

  • If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
  • If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
  • If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;

If you agreed to the alternative flight provided by the airline but reached your final destination later than originally scheduled, you are still eligible to claim compensation.

The main factors that affect the amount of compensation are the flight distance and the duration of the delay. See the table below for compensation amounts:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Delays due to airline strikes of any duration can be frustrating and can significantly disrupt your plans. You may be eligible for compensation if the flight delay caused by an airline strike lasts a minimum of three hours.

As for the potential amount of compensation that passengers could be entitled to, there are two key factors to consider: the duration of the delay and the flight distance. See the table provided below for compensation amounts:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Ticket Refund or Alternative Transportation

In the rare cases when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger obtains more substantial rights. You have two options to select from:

  • You can refuse the cancelled or delayed flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
  • You can agree to use an alternative flight that the airline arranges for you.

As you can see, you have the right to select the option that meets your needs.

Right to Care

Besides compensation for a disrupted flight due to an airline strike, passengers also have the right to care. Therefore, the airline must provide passengers with meals, beverages, and the opportunity to make two phone calls, fax messages, and emails. If your flight is rescheduled for the next day, the airline is required to provide you with a hotel, as well as transport from the airport to the hotel and back.

Upgrading and Downgrading

In some instances, it occurs the airline can either upgrade or downgrade your flight’s class when providing an alternative flight. In these situations, you need to know about specific rules and your rights:

In case of upgrading: if your class has been upgraded, you aren’t required to pay extra for this benefit.

In case of downgrading: if your class is downgraded, the airline must reimburse you. Again, the compensation here is determined by the distance of the flight:

  • 30% of the cost of the flights that are 1,500 km or less;
  • 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
  • 75% of the cost of the flight is 3,500 km and more.

These regulations apply to all flights within the EU; besides, these rules cover flights that are either departing from or arriving in the European Union on EU-based airlines.

When Are You Not Entitled to Compensation?

Unfortunately, you should understand that in situations in which the airline cannot influence or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could considerably affect aviation (such as a national labor or air traffic strike); however, such occasions are not under an airline’s control, and it’s not their fault that this situation occurs. Therefore, the airline is not required to pay compensation for disrupted flights.

Even though many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this doesn’t automatically mean that the airline will not pay compensation.

In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to avoid a strike. If the airline cannot prove it, they are obliged to provide passengers compensation for flight disruptions.

Which Flights are Covered by EU 261/2004?

European Union Regulation 261 applies to all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Flynas is not a European airline. Therefore, they are not obliged to issue compensation if their flights operate outside the European Union. This is true even for their flights to the European Union if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Get Flynas Strike Compensation

Dealing with flight delays or cancellations due to strikes is always frustrating. It can not only ruin your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:

  1. Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You are only charged if we win your case.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

16.04.202520:50

flynas

5740

Istanbul (SAW)

Kayseri (ASR)

delayed

Refunds

16.04.202520:45

flynas

5794

Istanbul (SAW)

Samsun (SZF)

delayed

Refunds

16.04.202519:35

flynas

5218

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

16.04.202519:00

flynas

5818

Istanbul (SAW)

Trabzon (TZX)

delayed

Refunds

16.04.202518:35

flynas

5094

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

16.04.202518:35

flynas

5384

Istanbul (SAW)

Diyarbakir (DIY)

delayed

Refunds

16.04.202518:20

flynas

5292

Istanbul (SAW)

Dalaman (DLM)

delayed

Refunds

16.04.202518:15

flynas

5204

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

16.04.202516:20

flynas

5290

Istanbul (SAW)

Dalaman (DLM)

delayed

Refunds

16.04.202515:40

flynas

5343

Istanbul (SAW)

Pristina (PRN)

delayed

Refunds

16.04.202514:55

flynas

5088

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

16.04.202509:55

flynas

159

Riyadh (RUH)

Al Ula (ULH)

delayed

Refunds

13.04.202518:15

flynas

5204

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

13.04.202517:30

flynas

5292

Istanbul (SAW)

Dalaman (DLM)

delayed

Refunds

13.04.202515:15

flynas

5343

Istanbul (SAW)

Pristina (PRN)

delayed

Refunds

13.04.202514:05

flynas

5824

Istanbul (SAW)

Trabzon (TZX)

delayed

Refunds

13.04.202513:40

flynas

5165

Istanbul (SAW)

London (STN)

delayed

Refunds

12.04.202511:35

flynas

5792

Istanbul (SAW)

Samsun (SZF)

delayed

Refunds

12.04.202511:35

flynas

5161

Istanbul (SAW)

London (STN)

delayed

Refunds

12.04.202511:00

flynas

5953

Istanbul (SAW)

Geneva (GVA)

delayed

Refunds

12.04.202510:50

flynas

5090

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

12.04.202510:30

flynas

5881

Istanbul (SAW)

Manchester (MAN)

delayed

Refunds

12.04.202509:35

flynas

5286

Istanbul (SAW)

Dalaman (DLM)

delayed

Refunds

12.04.202509:00

flynas

5184

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

12.04.202508:15

flynas

5341

Istanbul (SAW)

Pristina (PRN)

delayed

Refunds

12.04.202507:15

flynas

5004

Istanbul (SAW)

Antalya (AYT)

delayed

Refunds

12.04.202506:55

flynas

5790

Istanbul (SAW)

Samsun (SZF)

delayed

Refunds

12.04.202506:50

flynas

5822

Istanbul (SAW)

Trabzon (TZX)

delayed

Refunds

11.04.202509:10

flynas

6332

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

11.04.202507:50

flynas

784

Madinah (MED)

Tabuk (TUU)

delayed

Refunds

11.04.202506:30

flynas

764

Dammam (DMM)

Tabuk (TUU)

delayed

Refunds

11.04.202505:30

flynas

121

Riyadh (RUH)

Tabuk (TUU)

delayed

Refunds

10.04.202519:20

flynas

5258

Istanbul (SAW)

Milas (BJV)

cancelled

Refunds

10.04.202519:05

flynas

5704

Istanbul (SAW)

Konya (KYA)

delayed

Refunds

10.04.202518:30

flynas

5094

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

10.04.202518:10

flynas

5254

Istanbul (SAW)

Milas (BJV)

delayed

Refunds

10.04.202517:00

flynas

5404

Istanbul (SAW)

Gaziantep (GZT)

delayed

Refunds

10.04.202516:25

flynas

5018

Istanbul (SAW)

Antalya (AYT)

delayed

Refunds

10.04.202516:15

flynas

5190

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

10.04.202516:05

flynas

5252

Istanbul (SAW)

Milas (BJV)

delayed

Refunds

08.04.202509:10

flynas

6332

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

08.04.202501:35

flynas

3859

Seoul (ICN)

Abu Dhabi (AUH)

delayed

Refunds

03.04.202519:30

flynas

512

Doha (DOH)

Jeddah (JED)

delayed

Refunds

03.04.202518:05

flynas

224

Doha (DOH)

Riyadh (RUH)

delayed

Refunds

03.04.202512:10

flynas

502

Dubai (DXB)

Jeddah (JED)

delayed

Refunds

03.04.202511:25

flynas

202

Dubai (DXB)

Riyadh (RUH)

delayed

Refunds

03.04.202509:10

flynas

6332

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

03.04.202506:30

flynas

764

Dammam (DMM)

Tabuk (TUU)

delayed

Refunds

03.04.202505:30

flynas

121

Riyadh (RUH)

Tabuk (TUU)

delayed

Refunds

01.04.202518:45

flynas

6335

Entebbe (EBB)

Addis Ababa (ADD)

delayed

Refunds

01.04.202515:45

flynas

6334

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

31.03.202521:00

flynas

5024

Istanbul (SAW)

Antalya (AYT)

delayed

Refunds

31.03.202520:15

flynas

5794

Istanbul (SAW)

Samsun (SZF)

delayed

Refunds

31.03.202516:30

flynas

5190

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

31.03.202510:10

flynas

159

Riyadh (RUH)

Al Ula (ULH)

delayed

Refunds

31.03.202500:30

flynas

5708

Istanbul (SAW)

Konya (KYA)

delayed

Refunds

31.03.202500:05

flynas

5100

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

30.03.202520:00

flynas

5022

Istanbul (SAW)

Antalya (AYT)

delayed

Refunds

30.03.202519:55

flynas

5254

Istanbul (SAW)

Milas (BJV)

delayed

Refunds

30.03.202519:45

flynas

5408

Istanbul (SAW)

Gaziantep (GZT)

delayed

Refunds

30.03.202519:40

flynas

5296

Istanbul (SAW)

Dalaman (DLM)

delayed

Refunds

30.03.202518:45

flynas

6335

Entebbe (EBB)

Addis Ababa (ADD)

delayed

Refunds

30.03.202518:30

flynas

5094

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

30.03.202515:45

flynas

6334

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

28.03.202519:35

flynas

5408

Istanbul (SAW)

Gaziantep (GZT)

delayed

Refunds

28.03.202519:25

flynas

5740

Istanbul (SAW)

Kayseri (ASR)

delayed

Refunds

28.03.202518:35

flynas

5384

Istanbul (SAW)

Diyarbakir (DIY)

delayed

Refunds

28.03.202518:20

flynas

5094

Istanbul (SAW)

Covilha (COV)

delayed

Refunds

28.03.202517:45

flynas

5678

Istanbul (SAW)

Istanbul (ESB)

delayed

Refunds

28.03.202517:35

flynas

5194

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

28.03.202517:25

flynas

5794

Istanbul (SAW)

Samsun (SZF)

delayed

Refunds

28.03.202516:15

flynas

5826

Istanbul (SAW)

Trabzon (TZX)

delayed

Refunds

28.03.202515:35

flynas

5248

Istanbul (SAW)

Milas (BJV)

delayed

Refunds

28.03.202515:25

flynas

5225

Istanbul (SAW)

Rome (FCO)

delayed

Refunds

28.03.202512:10

flynas

6333

Entebbe (EBB)

Addis Ababa (ADD)

delayed

Refunds

28.03.202509:10

flynas

6332

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

27.03.202515:25

flynas

5420

Istanbul (SAW)

Istanbul (GNY)

delayed

Refunds

27.03.202514:05

flynas

5949

Istanbul (SAW)

Zurich (ZRH)

delayed

Refunds

27.03.202509:30

flynas

5947

Istanbul (SAW)

Zurich (ZRH)

delayed

Refunds

22.03.202516:35

flynas

666

Constantine (CZL)

Madinah (MED)

cancelled

Refunds

22.03.202511:55

flynas

665

Jeddah (JED)

Constantine (CZL)

cancelled

Refunds

20.03.202512:10

flynas

5291

Istanbul (SAW)

Sarajevo (SJJ)

delayed

Refunds

20.03.202511:55

flynas

5736

Istanbul (SAW)

Kayseri (ASR)

delayed

Refunds

20.03.202508:25

flynas

5186

Istanbul (SAW)

Istanbul (ADB)

delayed

Refunds

03.03.202509:10

flynas

6332

Addis Ababa (ADD)

Entebbe (EBB)

delayed

Refunds

26.02.202513:45

flynas

5949

Istanbul (SAW)

Zurich (ZRH)

delayed

Refunds

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