One of the most common causes of flight interruptions is flight strikes, which may be organized by the personnel, an airport itself, or an airline. As a passenger, you should be aware of EU Regulation 261, according to which you might be eligible for compensation of up to 600 Euros.
Learn more to find out how you can get compensation and when you qualify.
Your Passenger Rights
The good news is that every air traveler is protected by EU Regulation 261. The EU 261 is a European Union law that sets the rules for compensation and assistance to passengers in cases of flight delays and cancellations. Now, let’s take a closer look at passenger rights, according to EU 261:
- The airline is required to provide passengers with information about their rights.
- In case of flight cancellation, a passenger has the right to select one of the following options: either a ticket refund or rerouting to the final destination under similar conditions;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you choose an alternative flight, and it involves an overnight stay, the airline is required to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Discover Airlines Strike Compensation
Often, Discover Airlines strikes involve their employees. These can be flight attendants, pilots, engineers, or any other crucial personnel. As you now know, you have the right to claim compensation for airline strikes, if your travel was disrupted. The compensation will then cover the inconvenience you faced because of the strike.
It is also important to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not required to provide compensation. Importantly, if a staff strike occurs, the airline could have potentially foreseen and managed such incidents, therefore such cases are within the airline’s control. That is when flight disruptions are made by the airline’s own employees, these are not cases of extraordinary circumstances. As a result, passengers have a right to claim flight compensation.
However, you need to be aware that each incident is unique, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
Discover Airlines Strike Compensation
Before seeking the airline strike compensation, you should be aware of the conditions and the amount of compensation you could be entitled to.
Discover Airlines Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for travelers. When airline staff go on strike, it can disrupt travelers’ plans and make them arrive at their final destination much later than expected. It is essential to understand that if your flight is delayed for more than 3 hours due to a strike, you are entitled to compensation from the airline for the inconvenience caused.
When assessing the potential sum of compensation, passengers should take two critical facts into account: the flight’s distance and the delay length they experience. It is important to understand these details, as only that is how you can be calm regarding the fair flight delay compensation you are entitled to. In the following, you can see a table with the amounts of compensation you could receive.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Discover Airlines Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes result in flight cancellation. Under EU 261/2004, you can claim compensation of up to 600 Euros. Keep in mind that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than two weeks before your travel.
Nevertheless, there are always some exceptions to the rules, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the conditions enumerated below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at the destination point was still delayed, you have a right to claim compensation.
The amount of the compensation fully depends on the flight distance and the time of delay in arriving at the final destination. Take a look at the table below for additional information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Discover Airlines Flights Are Covered by EU261?
EU261 regulation applies to all flights departing from EU airports, regardless of the airline, as well as flights arriving in the EU from outside the EU when operated by airlines based in the EU. The regulation also covers flights to/from Switzerland, Iceland, and Norway.
The table below shows which Discover Airlines flights are protected by EU 261/2004:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Discover Airlines Strike Compensation
If you have faced flight delays or cancellations at least once, you know how frustrating it can be.
Passengers who experience any of these situations on Discover Airlines flights have a right to claim compensation, according to the EU regulations. Follow these steps to claim compensation:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.