Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are protected by EU261/2004 regulation. This regulation defines the rules for assistance and compensation for travelers during airline strikes. In this article, we will look at your rights as a passenger and how to claim compensation from the airline.
When Are You Entitled to Belavia Strike Compensation?
EU Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to pay compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Certain strikes may fall under the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground personnel, etc. In the event of disruptions due to these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly affects your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.
The amount of compensation depends on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Belavia Strike Compensation
When a flight disruption occurs, passengers may be entitled to compensation, but certain criteria must be met. It is crucial to understand these criteria to effectively manage the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when operated by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
- You are required to have a valid reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in by the time specified by your airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
Should you believe you meet these conditions following a Belavia strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.
How to Claim Belavia Strike Compensation
Dealing with flight cancellations or delays due to strikes is always frustrating. It can ruin not just your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws thoroughly and will make every effort to get you your compensation. You are only charged if we win your case.
By following these steps, you will obtain the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers must know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Keep in mind that the services we are describing below are included in the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services are free beverages and meals. Moreover, the affected passengers have a right to make two phone calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.